Great to keep all documents in one place....
We currently us ADP Workforce Now to have staff members clock in and out, look at their pay, submit vacation time off, etc...ADP Workforce …
Overview
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (983)8.787%
- Pay calculation (995)8.787%
- Update personal information (968)8.686%
- View and generate pay and benefit information (977)8.383%
Reviewer Pros & Cons
Pricing
Essential
Contact sales team
Cloud
Enhanced
Contact sales team
Cloud
Complete
Contact sales team
Cloud
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
ADP Workforce Now Demo | ADP
www.adp.com
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ADP Workforce Now?
ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.
•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.
•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce
•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .
•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.
PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.
HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.
TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.
BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.
TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.
ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.
MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.
ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.
ADP Workforce Now Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
ADP Workforce Now Screenshots
ADP Workforce Now Video
ADP Workforce Now - All-in-One HR Platform
ADP Workforce Now Integrations
- Oracle Fusion Cloud HCM
- SAP Concur
- Sage Intacct
- QuickBooks Desktop Enterprise
- 100+ integrations via marketplace.adp.com and APIs
ADP Workforce Now Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | more than 50 countries currently supported |
| Supported Languages | English, Spanish, Canadian French |
Frequently Asked Questions
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.
The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).
ADP Workforce Now Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
Compare with
Reviews and Ratings
(2090)Attribute Ratings
Reviews
(201-225 of 1089)Companies can't remove reviews or game the system. Here's why
October 06, 2021
Review based off of our company experiences.
[We use ADP Workforce Now for] whole organization recruitment, time and attendance, payroll, points system, and onboarding.
- Recruitment module on applications and requistions.
- Payroll accuracy.
- Employee information is readily available.
- It needs to be more user friendly - some items that should be able to work just don't.
- Recruitment and onboarding need to match up better; duplicate IDs should not be allowed.
- Should be able to upload multiple documents to multiple employees at one time.
- Performance reviews need to be more customizable.
- Performance reviews should be able to "talk" to points system.
- The whole program should be able to "talk" to all parts - not just some of them to where pulling information isn't so time-consuming.
October 06, 2021
Workforce Now brings a robust, seamlessly integrated platform
WorkForce Now is being used across our organization. We strongly encourage our employees to utilize self-service via the ADP Mobile app or log into their account via another device. All of our employees use their ADP accounts to complete their annual benefit enrollments and submit time off requests. Our front line mangers utilize WFN for Time & Attendance, Recruitment, Onboarding. Our executive teams utilize WFN to monitor hours worked, including overtime, time off usage, monitor recruitment efforts, turnover, etc.
- WFN has the most seamless integration of any payroll system that I have used.
- WFN T&A is easy to use by our frontline mangers.
- WFN Onboarding makes the new hire onboarding process so much easier.
- Setting up Access Profiles for our managers to have access to their direct reports is cumbersome and time consuming.
- When needing to adjust Time Off Assignments/Balances, for a date in a previous pay period, the need to go to the Payroll Cycle and Unlock the pay period is burdensome and time consuming.
- The set-up for the annual benefit enrollment is a maze. I really feel like this is an area that could be improved upon. We just completed our second annual enrollment in WFN and I still feel like we do not have a good grip on this.
October 06, 2021
Great system for any organization!
We utilize WFN for our entire organization. Employee self-service is easy to use and very crucial to our business as it allows employees to clock in and out and view their pay information. Managers use WFN to make changes to their employees' job-related information. As an administrator, I oversee nearly all aspects of what managers and employees do in the system.
- Time Keeping
- Reports
- Manager Self-Service
- Having access to all fields to run reports on
- Reduce the number of errors when accessing the system
- Better user interface for employees
October 06, 2021
Great implementation!
ADP WFN implementation was super easy and pretty quick. The staff is knowledgeable and helpful. I have gone through an implementation before and this was seamless compared to my last one. IT also has metrics that I would normally track on my own and now it is all automated and accurate which makes my job more simple.
- Implementation
- Customer service
- More step by step guides could be helpful.
October 06, 2021
ADP Workforce Now is worth your investment!
ADP Workforce Now is currently used to process benefit enrollment, payroll, time off, and time and attendance for certain employees. ADP Workforce Now has made many positive changes in my four years with them. One of the systems I truly love is the ACA compliance platform. It is easy to access and saves a lot of manual work.
- Benefit Enrollment.
- ACA Compliance.
- Standard Reports.
- I would like to see location and title be tied to employee access.
- Taxes for worked in and lived in.
- Automatic changes, such as an address change to push out tax updates. Or a name change could push out a work event.
October 06, 2021
Glad we got it and anxiously awaiting new upgrades!
ADP Workforce Now is being used across our entire organization that consists of multiple sites in multiple states and countries. We use it as our primary HRIS system to track and pay personnel. It is also used as a policy and benefits portal.
- User friendly.
- Offers many options to customize access for different groups of users.
- Ties modules together for recruiting, hiring and payroll.
- Termination and personnel changes are seamless and convenient now.
- FMLA tie into the leave module; right now it seems to be labor-intensive and a delayed process.
- Acceptance of smaller-sized company file feeds for benefits information that is compatible with carriers—some of this is due to the Carrier's rules, not ADP.
October 06, 2021
Happy, but room for improvement
We use ADP Workforce Now for payroll processing and time and attendance tracking.
- Payroll payment and tax payments.
- Onboarding is easy.
- Terminating is easy.
- Very slow response times to queries.
- Navigating the system is difficult.
- I find it complicated to adjust payroll dates or correct errors.
October 06, 2021
Payroll dep of one - ADP works great
The entire company is using ADP. Each department manager is responsible for correcting and approving timesheets. Upper managers are responsible for running their own reports with limited personal information and performance dashboard. The accounting department has full access to the GL interface, SmartCompliance. HR uses all the functions. Pros: easy access, the ability to work remotely without any issues, The Bridge community, Service Connect, the reporting and custom reporting, and I just happen to have the best Account Manager. Cons: help desk is a bit busy and it takes a while to get in sometimes and needs better printable "How to" per item (not a whole book) in simple terms for not only users but also for employees. Reporting could be a bit more user-friendly.
- Online help
- Customer service
- The "all-in-one"
- More customer service/account managers
October 06, 2021
ADP Workforce Now: Could be better
We are using it for Payroll, Benefits Enrollments, and Time and Attendance. It is being used across the whole organization. Addresses HR and payroll problems.
- Customer support
- Payroll
- Scheduling is lacking versus competitor Paycom.
October 06, 2021
ADP
We use ADP WFN for Payroll processing, recruitment & hiring, time and attendance and performance.
- Timekeeping
- Payroll processing
- Time off could be better implemented by giving users the ability to edit better, such as errors, etc.
- The ability for users to line up changes such as pay classes rather than having to call every time.
- Employee work flow changes could be smoother.
October 06, 2021
The best solution!
ADP WFN is used by all our US employees for benefits/payroll administration.
- Tenacious support team
- Clear guides in the Bridge
- Great organization of platform
- Long wait times for phone support and limited chat functionality
- Archived reports are hard to access because it is not common sense
- Submitting Payroll - too easy to accidentally submit when you're trying to review
October 06, 2021
ADP Workforce Now Review
We currently use ADP Workforce Now for recruiting, personnel, payroll processing, and time & attendance. It simplifies the amount of work that we need to do to recruit, onboard, process payroll, and allows for document storage.
- Onboarding
- Payroll
- Leave management
- Instead of running built in reports, building your own query would be helpful
- Some reports cannot cross different areas and you have to piece the information together.
October 06, 2021
Solid HRIS with some Room for Improvement
We use it across the entire organization to manage a variety of HR administrative processes like time keeping, PTO scheduling, payroll, benefits and performance management cycles.
- Timekeeping - clocking in/out - seamless
- Setting up Intro, Mid-Year and Annual Performance Reviews
- Housing and accessing Pay Statements
- Notification of tasks to-do
- The Performance Improvement Plan Form - It lacks the same consistency as the other performance management forms. No printable feature for the finalized PIP Plan, so that it can be provided to the employee for their records. Now we just copy and paste or screen shot it for employees, which looks less polished. Limited space to document without attaching forms in key competency areas. For a PIP documentation is critical and we want managers to write more and not have to edit what they are attempting to convey. Does not have a notification feature to keep managers on track like the other plans. This process becomes manually intensive for me as the administrator and I must be the one to remind managers. Would prefer more automation.
- Job Titles and Competencies - Need an easier way to swap out. We are currently creating core competencies for the bank and would like to be able to easily swap out and plug in the new competencies. Right now we have to go into each job title, manually remove all of the job competencies and then manually plug in the new competencies. Not hard, but time-consuming
- Job Descriptions - Would like a place to store job descriptions so that managers and employees can access them as needed. Would also be nice if they had a sign off feature included that allows employees to sign off in the app and stored for HR review.
- PTO Balances - Not sure if it always shows the most up-to-date balances. Would also like to be able to see as an end user, all the days I have taken so that I can align them with my balances and for record-keeping.
October 06, 2021
ADP Workforce Now
We use ADP Workforce Now as our payroll provider. It is used across whole organization and employees to access their personal accounts.
- Payroll Processing
- Customer Service
- Employee information access pages
- Creating custom report area is slightly confusing
October 06, 2021
ADP User response
I have been using ADP in all my jobs for the last 10 years. I'm happy to see the progression and advancement in ADP offerings and services. It definitely makes the job easier so you could focus on different projects. Automation is my favorite word with ADP.
- Documents
- Customer Service
- Less time on hold
- Have an Account Manager for each company of different sizes
October 06, 2021
ADP Works!
When I first joined my employer, they were using an outdated version of ADP. About a year into my employment we updated to the current version and I thought it was the best thing we could have done. We use ADP for time & attendance, benefits, and performance management. I have used other HRIS systems and the functionality of the system is great. I have used other systems that don’t compare to ADP.
- The benefit portal
- The reporting function is very user friendly
- Proving more customizable features
October 06, 2021
ADP WFN is a well rounded HRIS that ensures employee compliance and supports our growth initiatives
We recently implemented ADP WFN for our HRIS. Our main reason for selecting ADP was because we needed a full solution to handle both domestic and international payroll, as well as time-off tracking. With ADP's partners such as MiHi and Celergo this was a solid solution.
- Benefits enrollment
- Onboarding
- Domestic payroll
- Compliance
- International payroll
- International timekeeping
October 06, 2021
Overall good product
We are only using it for payroll. It is used here any by our parent company - 26 locations. This has been instrumental in helping with New Hire reporting, Taxes, and the ability to pay employees outside of the normal payroll.
- Payroll
- Taxes
- New Hire Reporting
- Communication for trouble tickets and sales questions
October 06, 2021
Employment Benefits
I use it in HR mainly as an ATS. It does get used by the company as a whole for payroll, ATS, and data keeping/logging. The business problems it addresses are helping make simpler a hiring process where we can retain old and new applications all in one place. It also allows us to record performance and make any kind of changes to the status, title, and pay of employees. It really makes the HR position simpler.
- Approval chains
- ATS
- Career sites
- Employee tracking
- Freezes sometimes.
- Can be slow/laggy.
- Updating the messages more frequently without having to click it to see if you have anything.
October 06, 2021
We love ADP
We have roughly 20 employees that use our ADP Kiosk and we love it. It makes sure that our employees take a full 30 minute break per CA requirements but not allowing them to clock back in early from break. They use a passcode since the biometric processing became difficult and cumbersome.
- Meal attestation
- Ease of use
- Easy to navigate online data
- Biometric feature needs improvement
- Restriction of starting work too early
October 06, 2021
True User of ADP Workforce Now
Score 7 out of 10
Vetted Review
Verified User
ADP Workforce Now is used through out our entire site. It's our employee portal that is used for onboarding, HR, Benefits, and so much more. ADP Workforce Now offers convenient and user friendly ways for our employees to have information at their fingertips.
- Track time.
- Reports.
- Recruiting.
- Saving more than one resume at a time.
- Uploading saved videos in onboarding dashboard/give more options.
October 06, 2021
ADP: A great resource with a few issues
ADP is a great tool for utilizing employee time and attendance. Our employees based on their positions use the timeclocks and website to clock in and clock out. The website is easy to use for employees to access their timecards, pay stubs, and other documents. Managers have an easy time going in to approve time-off requests, check balances, and approve time for payroll.
- Implementation is smooth.
- Employees are always willing to help and kind.
- Dedicated account representative so you know who to call.
- Lack of two way communication.
- Tax issues take a long time to resolve.
October 06, 2021
ADP Workforce Now Review
It is being used for our payroll as well as with benefits.
- Provide tax and other filing services
- [In my experience] contacting customer service can be hit or miss with knowledgeable customer service
October 06, 2021
ADP Workforce Now or Workforce HOW?
It is being used by the whole organization.
- Captures time with Time and Attendance
- Sends updates about upcoming events/issues
- Handles all payroll taxes for us
- Customer service wait times and response times to tickets
- Consistency with answers between support staff
- Implementation
- Training on services and reporting
- Hiring support with a better understanding of the English language to prevent language barriers
- Improvement of the mobile app
- Ability to have tighter restrictions on biometrics while using the mobile app for time and attendance clocking
October 06, 2021
Go with ADP if you're a company that expect to grow.
Frequently, we are using ADP Workforce to track and maintain all our employees' personal and employer details. With the use of ADP, we can save our time effortlessly!! ADP is being used across different states in our organization. ADP provides beneficial hints and successful training if it is necessary to get the details of its service. We LOVE ADP Workforce services! Thank you, ADP for playing a considerable part in our work style!
- It is providing training for new employees.
- Manage our time.
- Trackable details for the employers.
- Help to set up a organization chart.
- Keep details by departments.