Overview
What is Cornerstone OnDemand?
Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.
A good innovative service
Best in class, but opportunities remain
Cornerstone Learning will be the Cornerstone of your Organization.
Cornerstone OnDemand Review
The Cornerstone of Learning
Cornerstone-Modern and customizable LMS!
If you need strong reporting, you need Cornerstone OnDemand!
Cornerstone OnDemand: A Great Solution for Learning and Performance
It's not what it originally intended to be
Cornerstone OnDemand, our global training platform
The Cornerstone of Cornerstone OnDemand it the LMS.
Product review - CSOD Learning
Guide employees through custom learning paths!
Very good employee portal with several integrated modules
A guarantee of success.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Course catalog or library (185)8.484%
- Assignments (181)7.878%
- Learning reporting & analytics (183)7.777%
- Learning administration (184)7.575%
Reviewer Pros & Cons
Pricing
What is Cornerstone OnDemand?
Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is SAP SuccessFactors?
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
What is SutiHR?
SutiHR facilitates a variety of HR processes, from talent management to core HR functions. It automates key HR tasks, saves HR administrators time, and provides support to the entire organization.
Product Demos
Cornerstone OnDemand Demo 2
CSB by Cornerstone OnDemand - Overview
Cornerstone OnDemand Demo 1
Features
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8.3New hire portal(69) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 8Manager tracking tools(114) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
- 8.3Compliance tracking and reporting(125) Ratings
Compliance tracking is the ability to ensure that all new hires are in compliance with federal regulations for employment.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 8Corporate goal setting(95) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 8.3Subordinate goal setting(98) Ratings
Subordinate goal setting is the ability to define subordinate departmental or team goals in support of overall corporate goals.
- 8.8Individual goal setting(106) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 8.1Line-of sight-visibility(94) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 8.1Performance tracking(109) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 8.1Performance plans(93) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.4Plan weighting(80) Ratings
Supervisors have ability to weight or prioritize individual elements of the performance plan.
- 7.9Manager note taking(69) Ratings
Ability for managers to insert ad-hoc notes about performance or evaluation process; supports continuous feedback.
- 7.6Performance improvement plans(81) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 8.3Review status tracking(96) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.6Rater nomination workflow(64) Ratings
Ability for nominated raters to accept or reject their nomination.
- 8.1Review reminders(93) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.4Workflow restrictions(85) Ratings
Workflow restrictions ensure that employee can only see finalized official review once completed.
- 7Multiple review frequency(82) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
- 8.1Reporting(113) Ratings
Reporting capabilities provide dashboards, ad-hoc reports and custom reporting capabilities.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 8.4Create succession plans/pools(49) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 9.3Candidate ranking(49) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 9.3Candidate search(52) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 9.2Candidate development(49) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 8.7Job Requisition Management(45) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 8.8Company Website Posting(41) Ratings
Software allows postings to be displayed on the company website
- 8.7Publish to Social Media(38) Ratings
Software provides ability to publish postings to social media sites
- 8.6Job Search Site Posting(38) Ratings
Software provides ability to publish postings to top job search sites
- 8.7Customized Application Form(40) Ratings
Application form for applicants allowing capture of required information
- 8.7Resume Management(43) Ratings
Software allows resumes to be uploaded in bulk, and for contact information to be parsed
- 8.8Duplicate Candidate Prevention(40) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.6Candidate Search(41) Ratings
Search capabilities allows candidates with certain attributes to be located
- 8.8Applicant Tracking(41) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 8.8Collaboration(36) Ratings
Collaboration capabilities provide the ability to share notes and evaluations
- 8.6Task Creation and Delegation(38) Ratings
Task creation is the ability to create recruitment process tasks and assign them to others
- 8.3Email Templates(59) Ratings
Software allows creation of standard email templates for communication with candidates
- 8.3User Permissions(60) Ratings
User permissions allow you to decide which information is viewable or editable by others
- 8.3Notifications and Alerts(55) Ratings
Notifications and reminders inform you of tasks to be completed
- 8.3Reporting(63) Ratings
Standard reports on key recruiting metrics such as time-to-fill
Learning Management
Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.
- 5.6Course authoring(138) Ratings
Users can develop and assemble online learning content.
- 8.4Course catalog or library(185) Ratings
Learning content is organized into a course catalog or browsable library.
- 7.8Player/Portal(172) Ratings
Students or employees can engage with content and take courses using this interface, which may be called a player or portal.
- 8.2Learning content(147) Ratings
The vendor offers high quality pre-made courses or assets. These may be specific to certain industries or technologies.
- 7.9Mobile friendly(135) Ratings
Students or employees can access content from mobile devices. Course authors can develop responsive learning content.
- 7.3Progress tracking & certifications(168) Ratings
The system tracks individuals’ progress on courses, scores, transcripts, certificates, etc.
- 7.8Assignments(181) Ratings
Users can assign courses/curricula to individuals or groups, with due dates.
- 7.5Compliance management(162) Ratings
Users can identify potential risks and ensure that requirements are met and that certifications are up to date.
- 7.5Learning administration(184) Ratings
Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.
- 7.7Learning reporting & analytics(183) Ratings
Provides insights into course completion, engagement with learning content, etc.
- 6.9Social learning(116) Ratings
Includes features for collaboration and knowledge sharing among peers.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Cornerstone OnDemand?
Cornerstone powers the future ready workforce, with HR software and solutions designed to unite people, teams, technology and business, and inspire a work environment of growth, agility and success for all. With an AI-powered and skills-forward system designed for the contemporary workforce, Cornerstone helps organizations modernize the learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility, and establish skills as the universal language of growth and success across the business. Cornerstone serves over 7,000 customers and 90M users and is available in 180 countries and 50 languages.
- Learning & Development: Support learners' skills with learning management software.
Recruiting & Onboarding: Fill job reqs faster with an engaging candidate experience and a streamlined recruiting and onboarding process.
Performance Management: Build a high-performing culture that motivates people to meet their potential.
Engagement Surveys: Measure the business impact of talent programs and gain a clear picture of employee engagement and satisfaction.
Extended Enterprise: Expand learning to audiences that are critical to the organization, like partners or customers.
Core HR: Consolidate and uncomplicate HR processes into one place to better support, reward, and engage people.
Workforce Planning: Maximize workforce efficiency through thoughtful planning and a collaborative, data-driven approach.
Analytics & Reporting: Make better, more informed talent decisions with predictive analytics and visualizations.
Integration & APIs: Connect to a broader ecosystem to move data where it has its greatest impact.
Cornerstone OnDemand Features
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
- Supported: Compliance tracking and reporting
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Subordinate goal setting
- Supported: Individual goal setting
- Supported: Non-hierarchical goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Performance Management Features
- Supported: Performance plans
- Supported: Plan weighting
- Supported: Manager note taking
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Rater nominations
- Supported: Rater nomination workflow
- Supported: Review reminders
- Supported: Workflow restrictions
- Supported: Review transfer
- Supported: Multiple review frequency
- Supported: Reporting
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Employee profiles
- Supported: Candidate search
- Supported: Candidate add
- Supported: Candidate development
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
Learning Management Features
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Learning content
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: eCommerce
- Supported: AICC-compliant
- Supported: SCORM-compliant
- Supported: Tin Can (xAPI) compliant
- Supported: Social learning
Additional Features
- Supported: Airtight integration across modules - from recruiting to learning to performance
- Supported: Machine learning and predictive analytics to get actionable information from your talent data
Cornerstone OnDemand Screenshots
Cornerstone OnDemand Videos
Cornerstone OnDemand Integrations
- Beamery
- Big Think Edge
- Broadbean
- CareerBuilder.com
- Experian Employer Services
- CleverConnect
- Visa Acceptance Solutions (CyberSource)
- First Advantage
- HireRight
- HireVue
- Sterling Check
- Workplace from Meta
- getAbstract
- pymetrics
- ADP Workforce Now
- Linkedin Recruiter
- SHL
- Symphony Talent, now with SmashFlyX
- Elucidat
- Skillsoft
- Accurate
- A-Check Global
- Aktive Reply
- American Heart Association
- AppLearn
- Biz Library
- Cegos
- Choice Screening
- CyberU
- EBI
- e-Days
- ej4
- eQuest
- FAMA
- IBM
- Intuition
- JJ Keller
- Octily
- Paradox
- Phenom People
- ServiceNow
- Skilla
- Skillpill
- Sqeptech
- Talent +
- Talentry
- Tax Credit Co
- TED
- Tracker
- TTS
Cornerstone OnDemand Competitors
Cornerstone OnDemand Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
Supported Countries | All |
Supported Languages | 50 languages |
Cornerstone OnDemand Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(432)Community Insights
- Business Problems Solved
Cornerstone OnDemand is a versatile platform that has been widely used across various industries for different purposes. Users have found the software to be helpful in streamlining employee development and engagement, compliance training, and performance management. The platform allows organizations to track and assign training, host both in-house and virtual sessions, and automate processes for annual performance reviews and long-term succession planning. Additionally, Cornerstone OnDemand is effective for large-scale compliance training, offering general training, and serving as an API for internal and external candidates.
One of the key benefits of Cornerstone OnDemand is its ability to centralize all employee-related information in one place, making it a convenient solution for learning, performance management, recruiting, onboarding, talent management, and compensation modules. Organizations have used the software to consolidate processes and HR systems on a single platform, which has proved to be highly efficient. The platform's user-friendliness has garnered positive feedback from users, particularly in managing change management and assigning specific e-learning to multiple departments worldwide.
Moreover, during the Covid pandemic, Cornerstone OnDemand has enabled uninterrupted learning by allowing organizations to continue training remotely. It serves as a global Learning Management System solution that can be utilized to manage corporate training records for both online and classroom instruction. The software also offers social learning platforms for cohorts and tools for completing observation checklists.
Furthermore, Cornerstone OnDemand caters to the individualized needs of organizations with complex setups by allowing unique settings across multiple divisions. It can be used to document training for quality management systems, health and safety protocols, product knowledge for field personnel, and more. The software also helps non-profit organizations move their training programs online while reaching a broader audience.
In summary, Cornerstone OnDemand has proven to be a valuable tool for developing employees' skills and engaging them effectively in various industries. It facilitates compliance training, automates performance management processes, centralizes employee-related information, supports remote learning, and caters to the individualized needs of organizations. Users have praised its user-friendliness and its ability to streamline processes, making it a versatile and indispensable solution for many businesses.
Attribute Ratings
- 9.9Likelihood to Renew37 ratings
- 9Availability5 ratings
- 9Performance5 ratings
- 8.1Usability37 ratings
- 6.6Support Rating36 ratings
- 8Online Training10 ratings
- 8.6In-Person Training4 ratings
- 8Implementation Rating10 ratings
- 7.3Configurability115 ratings
- 9.5Product Scalability4 ratings
- 8.5Ease of integration3 ratings
- 8.9Vendor pre-sale3 ratings
- 7Vendor post-sale3 ratings
- 9Professional Services1 rating
- 8Contract Terms and Pricing Model1 rating
Reviews
(176-200 of 257)Great product and easy to use!
- One thing Cornerstone does really well is that they have a fantastic support module. The way their support model is set up allows you to have assistance all around the clock if needed.
- Another thing they do well is their overall ease of use. The platform itself is very easy to pick up on, and making it so easy saves all of end users time so they don't need to get trained up.
- Lastly, the company offers out all clients a CSM, who is vital to their success. Utilize your CSM at all costs, they're there to help!
- They can sometimes be a little slow when responding to support cases that you create.
- Pay more attention to the communities of practice, and take the suggestions to heart when administrators make them.
- They could definitely offer up a little more configuration for some of the learning tools (especially the events calendar)
Robust, but dated in places
- Learner Home looks great. The carousels help promote our optional learning and direct it toward relevant audiences.
- Uploading SCORM packages is much faster and simpler since the recent update.
- Curriculums are a great way to bundle induction training for new starters and making sure everyone gets all the correct training.
- The learning assignment tool with dynamic assignment is great for making any new users complete their training as soon as they appear in the system.
- Lack of Boolean search in the catalogue search is a real bugbear for me. It seems like a very basic search mode and it's missing.
- The administration side of things is often unintuitive and confusing. It took me a good few months to adjust to the way things worked.
- GPS support is extremely slow to respond. Priority 1 tickets can take weeks for an initial response, and they need constant chasing to get results.
- Parts of the system feel very dated e.g. the ILT administration and end-user UI.
- It sometimes feels like the only things that get updated are things that give Cornerstone the means to sell you more of their content, e.g. playlists, microlearning, and the create tool.
We have a demand for interactive workbooks as part of management training programmes, which involves users currently filling out paper workbooks. Cornerstone appears to have no workable solution to this in it's current form as it doesn't allow for that level of interactivity in programmes.
Cornerstone OnDemand Applicant Tracking System
- Cornerstone OnDemand has a modern UI that looks updated.
- Cornerstone does not scale well for larger organizations doing mass recruiting. Many workarounds are needed to perform basic recruiting functions.
Cornerstone OnDemand
- Excellent flexibility within the training assignment tool. Training can be assigned by group membership, start date, role within the company, and many other criteria.
- It's a stable platform--we've had relatively few outages.
- They're actively improving the tool by adding new features, like improved reporting and social collaboration tools. It's getting better each year.
- Reporting. The standard reports are too specific, the custom reports aren't flexible enough, and the new reporting tool (Reporting 2.0) has been in beta too long.
- The assessment creation tool needs more options for interactive question types.
- We need the ability to set the number of attempts on an online learning course.
Cornerstone's robust features within system emails and reporting, along with an admin friendly portal, we have implemented:
Brand Standard Service Training to 65,000 team members, via in-person, instructor-led training.
Leadership Conferences with 1800+ attendees over 3 days as well as other large conference-style training programs.
Leadership Curriculum tied to our performance reviews
Leadership and General Onboarding Programs, and all Compliance training.
- Custom email configuration allows us to communicate not only the expectations but help our team members understand what is asked of them. The ability to target messages based on completion of items allow team members to take the next steps and stay focused on their learning and development.
- Robust reporting - coupled with experienced LMS admins with excellent analytical skills, you can track progress with a high level of accuracy.
- We have a LinkedIn Learning integration which has been a grand slam, in less than a year we have over 10,000-course completions. I personally have developed a "thirst to learn" because of this tremendous partnership and the easy to access content on my mobile device.
- Custom Pages, we have over 50,000+ team members without company email and we use Custom pages as a Bulletin Board to layout all details for our career development program. This keeps our team members in the loop at all times.
- If you have a dynamic, talented team which I am fortunate to have, who is eager to use this LMS with an excellent attitude you can make a great impact on your organization and truly develop a culture of learning and accountability.
- On the Cornerstone side, work is being done to make certifications easier...this is my weaker area, they are confusing. Perhaps they should build more "templates" in the certification area that can be copied such as 3-year expiration certifications.
- In the Organization Unit area, we create groups all the time because every training, especially compliance has very unique criteria. Groups need to be easier to edit, this is a pain point for us because we are a large organization with over 2000 departments and over 2000 position IDs.
Cornerstone OnDemand Review
- Capabilities, Cornerstone has endless capabilities and they keep enhancing after every update.
- Express Class, This has been a huge time saver. It allows you to quickly give credit to an employee for training.
- Online Help, They have communities that allow you to bounce ideas off of other users and experts.
- A lot for small companies, If you are not using all modules you seem to miss out on a lot.
- Often get a lot of complaints from users that it's too hard to use. They are working on this.
- User-friendliness.
Cornerstone Delivers on Features and Updates
- Integrated modules across all areas.
- Allows for robust performance reviews connected to learning outcomes.
- New support process from CSOD is easier to navigate and more responsive.
- It is an enterprise system--there are many features to learn and more documentation about the ways in which modules interact and overlap would be helpful.
Not suitable for someone looking for quick and easy out of the box configuration.
Cornerstone OnDemand Review
- CSOD provides a robust system with a lot of functionality while allowing a wide scope of customization. We are not yet using all the functionality in the Learning Suite, but have significant opportunities to expand our methods of providing education in the future.
- CSOD provides many resources for help and optimization along the way including client communities, regional meetings, daily office hours, online learning modules, access to Client Success Managers and Global Product Support.
- A 3rd party company was used for our implementation and we have discovered along the way that some functionality/configurations were missed or best practices not adequately identified. The consultant was extremely kind and helpful. The Client Success Managers after implementation have been great at helping through best practice scenarios.
- As with any system, there is some functionality we would like to see available or done differently. CSOD offers a community to leave suggestions where other clients vote on them. Then their development team evaluates for consideration in future updates.
Awesome LMS and Performance Management Platform!
- Ability to upload SCORM course content created by various authoring platforms.
- Ability to report on a variety of aspects of both performance and learning.
- Support from Cornerstone as well as from client communities (regional user groups, special interest groups, etc.).
- Some functionality works in one area, but not others. For example, in a search field sometimes hitting return will complete the search and other times, you need to hit the search icon.
- Quarterly releases of new functions are almost too much to keep up with. Cornerstone could complete more thorough testing on fewer features prior to releases.
- Clients are shifted from one Client Success Manager to another frequently. I would prefer building a relationship with one CSM and maintaining that relationship.
Great tool but old interface and complex features
- Office hours are a great resource for those issues where you need to discuss with an expert on the steps you are following.
- Online courses/Learn it live: great training resource for administrators, you can find all details and information on the features of the site.
- Communication and updates: all the information on product changes, updates, and new features are communicated in a timely manner.
- Reporting: a new reporting system has been announced, but its been on early adopter for a long time. Still missing features from the previous version that are necessary.
- Events and sessions: it's a process that takes forever, I know there is a new version available but it's not suitable for my org, so I am stuck with pages and pages of options, boxes to flag/un-flag, and no option to update all sessions in one go. The option "Start and End times for all Sessions to display to Users in their Time Zone" does not work properly. There are so many things to consider that sometimes you have no idea where to check to fix issues.
- Data load wizard: it's a great tool and idea, but it's so sensitive. If you do not do format or add all the information in the exact way the system wants, you can spend hours trying to find out why it's giving you an upload error.
- Online courses: the versioning feature creates a lot of issues and it's not easy to complete. The modification feature is mostly useless because the modified file has to be exactly the same as the original one, and it there is the smallest thing that makes the file change, you cannot modify. It's too restrictive.
- Online help: there is a ton of help in there, but it's very difficult to find it. The search only allows you to search for a word, not multiple words, and that makes finding what you need a challenge. Sometimes the same terms are used for multiple features, so you end up with irrelevant information.
Cornerstone Useful for Compliance
- Powerful reporting
- Automation of training assignments
- Mobile app needs improvement. There are currently two out there for the learning suite which can cause confusion.
Cornerstone OnDemand Admin Reflections
- Provides unlimited online free training and resources.
- Quarterly updates to enhance the product.
- There are separate development, testing, and production environments which is standard. However, you must rebuild everything from scratch in Production once you have it the way you would like to see it in staging. This includes custom links and pages.
- Most support that requires a technical team comes with a cost!
On the other hand, after that time frame passed I no longer had the direct line of communication. I had to either sign up for an available office hour or open a ticket. They resolved my issue, just not as fast.
Cornerstone OnDemand really captures the essence of learning
- Their quarterly releases - It helps to attend the webinars, office hours, release recaps and future releases. This is their main strength and why I want to be a Cornerstone OnDemand expert!
- Their scheduled maintenance - They often remind us when they are going to do updates. We have not had any hiccups.
- Their ease of security roles. For example, in order to change permissions for one user, we have to take them out of the group and then add them back in with more credentials.
- Easier way to integrate e-authoring tools within Cornerstone instead of importing them. In other words, this makes it easier for troubleshooting.
Practical system with many uses
- Constant improvements and updates with abundant resources for self-learning.
- Strong user community for seeking advice, support, or solutions from other companies with similar use cases.
- Attractive platform design with improved user experiences.
- Create a deeplink or email tag for all levels of evaluations. Employees will not click more than 1-2 times to evaluate a course.
- Build free virtual ILT options with in-person ILT events/sessions
- Create "Copy" feature of Custom Emails and leave expanded view for Email Types after saving an email.
Happy Cornerstone user with room to be happier.
Learning: currently many of our live professional development classes and required compliance classes are set-up, ran, and recorded on performance. This solves our business need of having a centralized location to track and manage work-related training. Currently, our issue is content. We tried to work with LinkedIn Learning, but had trouble setting it up with Cornerstone - specifically with single sign-on.
Performance: currently we have an annual performance review. We would like to see if there are capabilities within the performance to incorporate 360 reviews—more specifically peer reviews or possibly client reviews. We would also like to see if there is a possibility for the system to support more frequent feedback and meetings. Maybe conversations?
- I like the look and feel of the carousels. Learner home is great, but again, for our organization, we need more content for it to be effective.
- Performance is very robust. Building tasks has many components and allows us the flexibility to have detailed reviews.
- Signing up for training especially with single sign on and deep links is great!
- Reminder emails are very helpful, especially during performance.
- Build in the ability for more frequent and consistent feedback in performance (maybe conversation?)
- More ability to edit tasks and make changes to specific reviews on the fly.
- More customized integrations with other vendors (specifically UltiPro)
A snapshot of Cornerstone's benefits
- Cornerstone realizes that every company has a unique use case and provides multiple solutions.
- The sleek and clean user interface makes it easy for employees to navigate and engage.
- The ability to dynamically assign users to groups, training, performance reviews and other tasks as reduced a lot of administrative hassles.
- Because Cornerstone offers so many solutions, it can be confusing down in the weeds of security roles and permissions.
- Global Product Support while improving is slow to connect when a ticket is opened and sometime feel like you’re going in circles to try to get an answer.
- The admin side of things can be cumbersome and is not always intuitive.
Previously, our company had not standardized a system to deliver and track training. Now with Cornerstone, we are able to automate the delivery of training based on a number of factors. We can push training to new employees when employees switch job titles or departments or assign training as needed. Using this system we have been able to deliver training more efficiently and it has allowed us to align training across our business and gives our management real-time ability to track employee training.
We have been able to roll-out company-wide training on updates to critical business processes is less than a week. Before Cornerstone, it would have taken us over a month to deliver this training and used valuable time and resources. Each company-wide training delivered through Cornerstone has a cost savings of approximately $35,000.
The complexity of this LMS does require considerable time to configure and learn, it has the power to solve virtually any training need. It is well worth the investment.
- Cornerstone is designed to easily upload and deliver eLearning courses that are designed and constructed with content authoring software.
- The complexity of the system allows administrators to construct training delivery solutions to meet almost any need.
- Cornerstone offers a wide-variety of resources for administrators to troubleshoot, get expert advice, and access to professional learning communities.
- Their Global Product Support can be very slow and unresponsive, however, they have taken measures to improve their customer services and we have seen some improvements.
- The complexity of the security permissions can be overwhelming, better out of the box roles would be more helpful.
- The training content available for Cornerstone administrators is not very up-to-date. Sometimes the videos or screenshots are a few years old.
Positive feedback with honest suggestions
- The platform itself has every "bell and whistle" you could possibly want. They seem to have a solution for every need outside of what might be ordinary. I feel they do a great job of asking for input from their clients and are continuously striving to improve and meet their customers' needs.
- The regional user groups that are offered are an added bonus, allowing you to establish a community of other Cornerstone users in your area. These meetings also provide a nice explanation and Q & A opportunity regarding upcoming changes that are being made to the system.
- I don't think that the estimated time for getting the system up and running is realistic. I know I am not the only one whose implementation took a lot longer than what was projected. While it's nice to be told that it will only take 8 weeks, when it ends up taking much longer, it's a bad first impression. I'm not saying that the extra time is necessary because of Cornerstone, but I'm sure that a more realistic estimate could be given or even a response that is not definite and reflects the fact that it takes a different amount of time depending upon each case.
- The huge library of online content is nice, but also overwhelming. It would be nice to have some really basic curricula developed and assigned to new users so they complete some of them before implementation even begins. The learning curve is pretty steep and the general road map of what to learn first could be clearer.
- I think that the person involved with the implementation process needs to know more about the company and how things are run. From my experience, if I had a day to talk through our company structure, our current trainings, and where we are hoping to go, I think I would have had a better experience during implementation. I never really felt like my person completely understood our structure, our obstacles, and our vision.
Cornerstone OnDemand Just Makes Sense
- Updates and new releases - Cornerstone OnDemand is top notch when it comes to improving their product.
- Exceptional community, the user groups, and community are engaged, aware, and insightful - network opportunities abound.
- The integration with LinkedIn Learning alone makes this one of the most instant and rich learning experiences on the market. It will only improve as Cornerstone OnDemand begins producing their own content as well.
- Product support - although ticketing is a challenge, there is a lot of change occurring in that sphere. It has improved a lot over the course of the past year, and I look forward to what the end result will be.
- The software itself is a millennial, and has the same sort of quirks but it gets the job done.
- As an admin, learning the language areas and understanding the nuance of terms has been a challenge. I am consistently reminding my stakeholders that the term they are using refers to a different area of the system which causes confusion. This has more to do with CornerStone OnDemand being around for so long, meaning there's been plenty of time for some things to be named similar enough to confuse things.
Fair and Balanced
- Deploy eLearning courses and videos.
- Manage our Performance Cycles.
- Succession/Talent Assessments.
- Continues to update/develop new features.
- Provides access to training resources including regional user groups.
- Easy to configure pages/tasks to meet your needs.
- Not all features are fully baked.
- Ticket process with their support team is time consuming.
- Difficult to get your enhancements implemented.
- Deploying learning across your organization.
- Managing a Performance Review process.
- Capturing Succession data from Supervisors.
Cornerstone OnDemand Review
- Customization
- Support
- LMS
- Recruiting module is not where it should be, but they are making improvements.
Recruit to Success and Everything Between
- Cornerstone's support structure is top notch. Whenever an issue comes up, there are multiple resources available to find the most appropriate solution.
- Cornerstone actively updates their different modules to make sure their programs are up-to-date on the industries latest trends and functionalities.
- Cornerstone's new analytics capabilities increase my companies ability to track KPIs and metrics. Information is the key to making informed decisions, and they provide those resources with a simple click of a button.
- The input of training records could definitely be improved. They have been working hard to update this process, but still could have some work done.
- Their succession module is functional but not as seamless as the rest of the modules.
- Create their own HRIS system so that companies don't have to have additional expenses with the integration with the various 3rd parties.
- Reporting: they are continually working to improve report creation and usage from an administrator aspect as well as end-user aspect
- Customization and Security: you can divide users up to receive different Welcome Page views and narrow down who can access specific content and areas of the system
- Integrations with other software.
- Globalization: it's easy to manage the system when your workforce consists of users who speak multiple languages.
- Implementation.
- Support for Administrators: the level of product support is not where it should be when it comes to answering hard questions/resolving reported defects (but they are actively working to improve on this).
- Bulk updates to catalog: some features that you may want to apply to all content are not able to be bulk updated, which means you have to open and "edit" each training item individually to make edits one by one. Or you can, of course, open a billable work order.
- Restricting access to Admins: it seems as though Cornerstone sometimes wants to keep certain things restricted so that they can force you to open a billable work order (i.e. reversing transcript status when errors are made).
My one critique: They often release new features as BETA or "Early Adopter" to give admins a chance to implement, test, and provide feedback. It's great that CSOD wants to get new features out to market, but sometimes they are slow to implement updates based on feedback, which makes these exciting new features less than usable for some periods of time. I do believe they really try, and obviously this feedback varies on the complexity of the new feature. At the same time, there are many enhancements and upgrades that are needed in certain areas of the system that they are slow to work on (i.e. their Test UI and UX from both the admin and end-user perspectives) -- improvements that are constantly brought up in the user community, but which CSOD has decided to not prioritize. It can make the users of those features feel like they have been put on the back burner, as there isn't a lot of transparency as to why certain priorities are placed above others (improving existing functions versus implementing brand new features), but that is how new business is attracted I guess, by providing shiny new features that you can sell to the new people.
Their user community is great for asking questions that don't need immediate responses, and for providing feedback on new features. Implementation with them is also a breeze.
Transforms your candidate experience...but more development is needed to support volume / seasonal recruiters.
- Our application process has now gone from an average of 30 minutes to just 5 minutes. As a result, we've seen a 100% increase in candidate numbers which, for a volume seasonal recruitment drive, is fantastic.
- The entire candidate experience has been transformed and really puts the candidate in charge.
- The onboarding process has made a big impact. We've replaced so many outdated processes ( involving printing/scanning/physically signing, etc.) with processes that keep everything online, making it so much easier for the candidates and quicker for the recruiters and HR teams.
- It's an off the shelf package, so while you can add in custom fields (a big plus), it's very rigid in terms of how it is designed to be used. Not every company works in the same way, and I've found that a lot of the recruitment functionality is more suited to high level or blue chip hires, rather than seasonal or bulk hires.
- Specific issues we are having revolve around the references functionality. We ended up having to develop something in-house, as the system doesn't let you verify referee details o relationships prior to triggering the reference request. In addition, the form for capturing referee details only requests a name and email address. As a company working with children and young adults, we need to ensure the references we obtain are professional and tie in with a person's work history.
- The self-scheduling of interviews is a great feature, but it could be so much better. It's impossible to see what slots you have offered to someone, and it's also impossible to see what slots each recruiter has free. As such, you end up inviting people to book in an interview...only for them to discover that all the slots are already filled.
- Notifications. Generally, this is poor in Cornerstone. If, for example, a candidate requests alternative interview dates, there is no notification that goes to the recruiter or person who initially created the invite. Likewise, if you use the email functionality within Cornerstone (which we'd like to do, as this helps to maintain a full history) when a candidate replies to the email there is no easy way of knowing they have replied unless recruiters go into the user's profile. As a high volume recruiter, this just isn't workable.
- There are a number of other areas in the system that are 'OK' but with some development could be great. They include: Offer Letters, Editing/Deleting Data (if you want to update a field on an application form or delete a document you've uploaded...you need to put in a service request with Cornerstone), Reporting, and the overall 'bigger picture/ view' of a candidate and their application/work history.
However, if you are looking to transform your internal processes and introduce efficiencies to existing practices, Cornerstone may not fully deliver. We are finding that often we are taking 2 steps forward and 1 step back. As stated previously, most functionality is good, but with some more flexibility and investment/development for seasonal/bulk 'entry level' recruitment it could be a really great product, and I've no doubt that it would help you to realize the savings you are seeking.
Cornerstone as a key partner
We recognised the need to implement an online recruitment tool to standardise the recruitment process through one simple, central system.
This online tool also had to facilitate the introduction of assessments for external recruitment and to accommodate the different requirements within LuxairGroup, properly educating managers to be responsible for their own recruitment and to execute all requests and approvals online.
We also wished to find a recruitment solution which could offer the scope and possibility to develop beyond recruitment and towards a more business strategic talent acquisition.
Cornerstone offered us the best opportunity to use the same provider for their entire workforce and for every stage in the employee lifecycle. Having already used Cornerstone for training, LuxairGroup understood the benefits of the technology.
Close cooperation between Cornerstone and LuxairGroup helped to configure the system efficiently. Whenever LuxairGroup faced any particular difficulties, Cornerstone provided assistance by organising a workshop to demonstrate how to address and overcome them.
- Professionalised recruitment. Every aspect of recruitment is now centralised, aligning and standardising recruitment processes across every individual role. LuxairGroup has also done away with laborious paper hiring requests and approvals.
- Automatised processes. LuxairGroup has compiled the data for 300 different job descriptions to provide hiring templates for managers and configure automatic emails to improve the overall communication. An SAP interface has enabled the HR database to be automatically updated when a candidate accepts an offer, greatly reducing administration and improving data accuracy.
- Changed company behaviours. LuxairGroup has succeeded in educating managers how to use this new recruitment tool, changing their behaviour. Managers no longer have to seek physical signatures for approval and make all hiring requests online rather than at weekly meetings.
- Improved employer branding. Three job profile videos have been shared and watched all around the world and at job fairs, potential employees are willing to wait for hours to meet a LuxairGroup representative. The company has even been nominated for an award for the most attractive employer in Luxembourg.
- Moved beyond recruitment. This new system has helped LuxairGroup to evolve beyond recruitment towards talent acquisition, moving into a more strategic business position. LuxairGroup is now implementing Cornerstone solutions throughout its talent management cycle.
- Too complex on the administration side, it should be more user-friendly for administrators. It's more focused on end users.
- An improvment of the GPS teams and their support on "cases" would be very usefull as this is time consuming.
LuxairGroup has successfully simplified and slimmed down all HR administration, with faster approvals and immediate launch of new jobs. Pre-screening was previously the most time-consuming part of recruitment but has now been reduced by a third, enabling onboarding to be completed on time and helping the business achieve its KPIs.