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Wrike

Wrike

Overview

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed…

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Recent Reviews

Wrike review

9 out of 10
April 20, 2024
Wrike has historically been used by different departments in our organization as a basic process management tool. A few departments had …
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What makes Wrike great!

9 out of 10
April 15, 2024
Incentivized
I use Wrike to manage print and digital PR content projects for multiple brands. Wrike makes the tracking of the status of the projects …
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Wrike feedback :)

8 out of 10
April 06, 2024
Incentivized
We use Wrike to organize ous jobs, adjust our week workflow and register our daily timesheet. Or to organize the briefings and workflow to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Team Collaboration (676)
    8.6
    86%
  • Task Management (678)
    8.6
    86%
  • Scheduling (590)
    7.8
    78%
  • Workflow Automation (573)
    7.6
    76%

Reviewer Pros & Cons

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Video Reviews

2 videos

Wrike Drives Accountability When Working With Cross-Functional Teams: Product Review
02:54
Wrike Review: Works Well For Introduction Into Task Management, But May Be Outgrown
02:33
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Pricing

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Wrike Free

$0

Cloud
per month per user

Wrike Team

$9.8

Cloud
per month per user

Wrike Business

$24.8

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.wrike.com/price

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.80 per month per user
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Wrike?

Wrike is an enterprise-grade collaborative work management platform designed to help companies do their best work. The vendor boasts thousands of brands use Wrike to scale their output, boost visibility, and increase results. Wrike is designed to help users create a structure that helps accelerate business impact, and lets teams focus on the right work. With tailored solutions for marketing and creative teams, project management teams, product teams, service delivery teams, and more, Wrike states their goal is to define the next generation of work management worldwide.

Security: Wrike is ISO/IEC 27001 certified and has data centers in the US and EU. Data is encrypted both at rest and when in transit. Wrike offers flexible data access control setup by allowing admins to control Access Roles. Wrike’s data backup provides near real-time database replication to ensure data is backed up and available on dispersed servers.

Collaboration: Brings the enterprise together, regardless of where people are in Wrike’s collaboration space. Break down silos with built-in communication and editing tools that foster teamwork and productivity while reducing risks. Wrike offers hundreds of integrations to make work easier.

Visibility: visualizations of team and project portfolio performance to facilitate faster and smarter data-driven decisions. Reports and dashboards bring transparency into project expectations for stakeholders.

Wrike Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Wrike Screenshots

Screenshot of Resource ManagementScreenshot of Wrike TemplatesScreenshot of Team WorkloadScreenshot of Wrike ReportsScreenshot of Wrike apps & integrationsScreenshot of Wrike Gantt ChartScreenshot of Wrike CalendarsScreenshot of Custom Workflow ManagementScreenshot of Wrike Boards

Wrike Videos

Wrike for Marketers: An End-to-End Solution for Marketers & Creatives
How a common working day in Wrike for a manager could look like and how to improve team efficiency.
Freedom from Work: Wrike for Creatives
Spaces, projects, folders, and tasks: These are the Wrike building blocks.
Wrike for services delivery teams
Hear what Wrike customers have to say

Wrike Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil)

Frequently Asked Questions

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Wrike starts at $9.8.

Basecamp, Brightpod, and ProofHub are common alternatives for Wrike.

Reviewers rate Task Management and Team Collaboration highest, with a score of 8.6.

The most common users of Wrike are from Small Businesses (1-50 employees).

Wrike Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(1392)

Attribute Ratings

Reviews

(1-11 of 11)
Companies can't remove reviews or game the system. Here's why
March 20, 2024

Wrike review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Used to create waterfall schedules and resource loading for highly technical projects also used to link tasks between projects, Used to comment on tasks and ensure proper loading and allocate over resourcing properly, this is used also to track timelines and help better track holistically the amount of hours being used
  • Resourcing
  • Linking between projects
  • Dashboards
  • Dates do not flow up in taks
  • No proper summary tasks
  • Properly showing tasks moved due to dependencies
Wrike is well suited for good resourcing charts and insights, the ability for all to see their tasks and loading in a gant is very strong and easy to use also the movement of tasks is well implemented, Wrike is weak in terms of a proper project plan, the dependencies and sorting of tasks is clunky and difficult to use, WBS are weak and difficult to use
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used the platform as a tool to manage tasks and projects, follow Timeline and Gantt, and assess risks and challenges.
It's pretty easy to understand and control, with a nice task tracking system.
You also have a dashboard to oversee progress and status, with a variety of filters you can apply to better highlight your needs.
  • Task management
  • Canban
  • Gantt view
  • Visible clear dashboard
  • Automation are missing
  • Connection to outer platforms
  • Mobile support
It has a very good value to cost ratio for task management, or program management tool. Better than other paid software, and easy to operate.


In most small companies you can use simpler free solutions that do not require waterfall Gantt control, and compile of not so many team members, and long duration tasks
Tyler Buono | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Managing Projects for Design Engineering new Product development.
Both Traditional and Agile project styles
Wrike's reports are used to allow upper management to universally understand the status of the project regardless of which style it's being managed as
Wrike's Forms allow us to manage incoming new product ideas and support tasks for sustaining products.
  • Product level viewing options
  • customer support
  • easily customizable
  • recent lightspeed update lost features (supposedly will come back but not immediately available)
  • Admin/ Owner visibility/access is sometimes limited
Wrike (like most these work management tools) is intended for the employee to 'live' in the environment for it to work most efficiently and reap the full benefits. In order for this to happen, a company needs to fully commit using the tool across all departments.

however, it can still work well as a task management and reporting tool even without full company buy in.
Nora Skauen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We manage our deliveries and projects in Wrike. We use Wrike both for administration of internal and external projects. We invite customers into our Wrike system so that we can collaborate on projects through all phases: planning, design, delivery and testing of IT solutions. We use workflows in Wrike to manage different kind of work, and keep track of status. We also communicate via Wrike, avoiding e-mails.
  • Very flexible planning tool where you can reschedule tasks in the Gantt view by dragging the mouse
  • Wrike is both a case tool and an excellent project management tool - all in one
  • Wrike have flexible workflows that can be defined for different process flows
  • Wrike have excellent configuration abilities for custom fields
  • Wrike is great for communication
  • Should add features related to test management , then we would not need to use other tools for testing in addition to Wrike.
  • More agile features like sprints and stories
Wrike is very well suited for planning and managing mid size IT-projects, where things are changing a lot. The tools is flexible and supports team collaboration and communication very well. I believe the tool would not be the best for very large and complex projects. It would be difficult to keep the overview of the plan and WBS.
Pietro Poli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Wrike for a Demand Generation Agency located in Bergamo (Italy). Our primary goal was to manage the work of over 30 people with 150 customers and 650 active projects. The main problems we had previously were related to:
  • Not knowing the workload of the different teams
  • Not having control of all the tasks we had to create to achieve our KPIs
  • Slow and cumbersome bi-weekly programming
  • Over 700h of backlog of tasks
  • Difficulty in managing urgencies and priorities
Thanks to Wrike we were able to solve all the problems listed above and get 25% more revenue with 10% less resources.
  • The interface is great, being able to see a project both as kanban, as a table, as a list, as a gantt, and broken down by resources is fantastic.
  • The simplicity with which the platform allows you to set up projects, dashboards and reports.
  • It is a very good tool to monitor workloads and all the activities to be performed.
  • Automation Engine - it would be great to have more triggers and actions available.
  • Standard reporting is already interesting. To get advanced reports, you need to pay a higher subscription. It would be useful to have some more reports.
  • Native Integrations are few, and the associated software to activate many of them is expensive and very difficult.
  • I'd love some WYSWYG integration.
Wrike is the ideal software for companies, creative agencies, and teams that need to follow a project and collaborate on it without missing any useful piece. Whether it is a company made up of a small team, or several large teams, Wrike allows a lot of flexibility and allows you to follow projects (marketing, post-sales, request management, bug triage if you are a web agency, new resources, and many other possibilities). Wrike is recommended for company with similar and recurring projects, such as the activities of a marketing agency. It is also recommended for projects where several people, external or internal to the company, are involved. Projects both based on Waterfall Project Management or Agile.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My team builds and maintains large websites for marketing purposes, and we use Wrike to keep track of projects and routine maintenance tasks. Most of our projects are managed waterfall, but we also do some agile work as well. Every employee is responsible for checking Wrike multiple times a day and keeping their assignment tickets updated. As a project manager, I am the one who creates and maintains almost all the assignment tickets.
  • Giving people many ways to visualize and filter information
  • Customizable input forms
  • Easy export to spreadsheets
  • We should be able to calculate a project's percentage complete based on completed hours of effort divided by total hours of effort.
  • There are always weird little stability bugs that come and go from week to week.
  • Wrike runs very slowly when you are also in a Google or Zoom meeting.
It works well for scheduling and assigning tasks as part of waterfall or agile style projects. It's generally reliable for coordinating the work of distributed teams. It needs some work in terms of making the hours-of-effort functionality more useful across all the other features of Wrike. Speed and stability could use improvement as well.
Score 9 out of 10
Vetted Review
Verified User
I use Wrike for project management for our operational projects. It is simple to use and addresses our need to collaborate and stay on task for project milestones and deliverables. It also allows multiple project tracking too since I work on many projects are the same time. Each day I receive an email update on upcoming, overdue, and pending tasks pertaining to projects I am working so it's a good way to allocate time to tend to these Wrike tasks. It also allows me to follow up with the task owners via Wrike chatter and also provide updates on tasks too.
  • Dashboards
  • Gantt charts
  • Team collaboration on tasks
  • New UI makes it a challenge to navigate through projects.
  • Cannot add a priority to tasks
  • Renaming tasks adds a comment that the task has been renamed- very annoying.
Wrike is well suited for managing projects of all sizes and complexity be it Waterfall or Agile. For some specific scenarios, it has worked well for internal operational projects but is sometimes a challenge when working on projects that require cross-functional team collaboration as not everyone understands the tool.
Andrea Hester | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Wrike is used as a management tool for graphic design projects, including product labeling, catalog design, and other product related pieces that are created by a team of remote, internal, and contract designers, and proofed and approved by a remote distributed team of employees. It enables easy and transparent project management and helps with team collaboration.
  • Good customizability for waterfall-type project management
  • Good usability - easy for inexperienced users to pick up
  • Nice theming options for customizing to your brand
  • Because it is so customizable, it takes someone with project management expertise to set up the right workflow for your specific needs
  • A little difficult to create very intricate dependencies between tasks in a project
Wrike was a perfect tool for managing dozens of graphic design projects with separate timelines and a team of remote contributors. It enabled me to cut the time I was spending in project management in about half. The customizable project request forms are also a great way to ensure that clients are providing the necessary details when submitting requests.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Wrike is being used for Marketing Project Management, with both external agencies and internal users from departments across the organization including media, partnerships, and operations with plans to expand to additional departments. It allows us to plan projects, share files and collaborate in the same space for efficiency and accuracy of information while ensuring projects are delivered on-time.
  • Multiple ways to view your project, including lists, boards, gantt, tables, etc.
  • Request Form functionality to auto-generate either 1 Task or an entire project from a blueprint/template.
  • Thumbnail images of PDF's, similar to PNG/JPG files.
  • Sub-task functionality with dashboard displays.
Wrike is best for complex cross-functional projects where customizable calendars, dashboards, and reports are needed to automatically roll-up projects and results in data. Custom filters can be added for any data type, further supporting complex programs with sorting/filtering and reporting. Applicable to any department and both waterfall and agile methodology. Or use it for your personal to-do list. It's applicable to anyone!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization uses Wrike for project management and task requests for our marketing team and web management team. This tool is also used for knowledge base management for marketing activities and approvals. Wrike supports a lot of project management styles such as waterfall, list, and kanban/agile workflows, which makes it nice for working with a diverse team.
  • Varied, easy to access features
  • Varied project management options
  • Good knowledge base and community support
  • Price per user is high, so supporting more non-user collaboration would make it more accessible for people who only need to be notified of Wrike activities.
  • Minor bugs in the timeline view
  • More transparency with development roadmap
Wrike is best suited for companies looking to support a few power users who need a cloud-based version of Microsoft project. Less beneficial for lots of low-intensity users due to the per-user cost.
Score 9 out of 10
Vetted Review
Verified User
We use Wrike for the whole company throughout all our teams (we are a web software development company). It supports us at planning and breaking down projects, in collaborating via tasks and in handling tests and bug reports. Before, we didn't have a central place for all "the work that has to be done" - now we have centralized that in Wrike.
  • Different views for different business needs: Our developers mostly use the list view, since they are most interested in "what are my tasks" and "how's the priority". For project planning, the timeline view is a great tool; our controlling people love the Workload view since this is a great place to do ressource planning. So it's all about tasks, but they different views on it makes Wrike quite powerful.
  • Gmail integration. In our company, we use Google Apps/Gmail web client. The Wrike gadget for email integration really improves our workflows. Often, tasks which have to be done, are hidden in emails - with the Gmail gadget, it's easy to create and track tasks from within Gmail.
  • The support. I have never experienced such a great and motivated support staff. No matter if I contact them via Email or web chat, they really want to solve my issues. Several times I had some questions and feature requests which then were handed to the Wrike developers - I always got a response on if/how the things can be implemented.
  • Duration vs. Effort. For us, the two most important measures when planning projects and ressources are the duration and the effort. A task might take 4 days to fulfill, but is only 14 hours of effort (because of idle/waiting times,...). Right now, Wrike only is based on durations - there is no automatic way to calculate the effort or the other way round (this is an area where MS project still is the best in my opinion).
  • The costs of the Enterprise version. The Enterprise edition costs about 3-4 times as much as the Pro version. Features like Custom Calendars or Custom Fields are only available there - although these features are awesome, we don't see why they are only available in the expensive Enterprise version. We would be willing to pay additional money for these single features...
For good resource planning with Wrike, it only makes sense if the whole team/company uses it - otherwise there will always be "holes" in the planning. I think where Wrike really is strong is in supporting different project approaches. You can do waterfall planning as well as you can do agile methods (especially Scrum).
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