Best Content Management Systems (CMS)75A content management system (CMS, or alternately WCMS for "web content management system") is a system used to manage the content of a Web site. Typically, a CMS consists of two elements: the content management application (CMA) and the content delivery application (CDA). The CMA element allows the content manager or author, who may not know Hypertext Markup Language (HTML), to manage the creation, modification, and removal of content from a Web site without needing the expertise of a Webmaster. The CDA element uses and compiles that information to update the Web site.Hoodin1https://media.trustradius.com/vendor-logos/9l/vr/H4SRGM3SFPV5-180x180.JPEGElevio2https://media.trustradius.com/product-logos/VP/b0/QAH0XG8MV5NK-180x180.PNGContentstack3https://media.trustradius.com/vendor-logos/iI/VX/08DHCDEXPJ1X-180x180.JPEGPrismic4https://media.trustradius.com/vendor-logos/Yb/tR/WQ29XT3TMQLF-180x180.JPEGPlate5https://media.trustradius.com/product-logos/7s/du/BTXM2J0DQ4QQ-180x180.PNGInvantive Composition for Word6https://media.trustradius.com/product-logos/9Z/kq/AQT5BOE7L3Q2-180x180.PNGOverDRIVE7https://media.trustradius.com/product-logos/rP/yk/DL53O94V26OL-180x180.JPEGQordoba - AI Writing Assistant for Businesses8https://media.trustradius.com/product-logos/BD/mn/LF1ZA06P7167-180x180.PNGLive Story9https://media.trustradius.com/product-logos/LR/lm/HJ64JBB61E45-180x180.JPEGOpenText WEM10https://media.trustradius.com/vendor-logos/Jo/Dc/J5BO5E4D2RK8-180x180.JPEGDynamicweb CMS11https://media.trustradius.com/vendor-logos/0O/jh/H60LXR1PMUTL-180x180.PNGMadCap Software12https://media.trustradius.com/product-logos/1m/TI/EHQ2L71RITUL-180x180.JPEG

Content Management Systems (CMS)

Best Content Management Systems (CMS)

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 30 or more ratings to appear on this TrustMap.

Content Management Systems (CMS) Overview

What is a Content Management System?

A content management system (CMS) is used to manage and deploy website content. With a content management system, users can create, edit, and delete content from a site. Typically CMS software offers an interface that does not require HTML skills or other technical knowledge. Content managers and authors can make changes without the help of a developer. However, customizing the layout and site experience may still require some coding.

Users can rely on CMS software to run any of these types of sites:

  • Blogs

  • News sites

  • Ecommerce sites

  • Corporate websites

  • Intranets


Blogging platforms are essentially very basic, simple content management systems. More complex tools allow users to manage more structured content across a larger number of pages. These content management systems also offer more integrations and allow users to configure rules for personalization based on visitor site activity or demographic information. The most advanced CMS software options are called digital experience management platforms.

CMS Features & Capabilities

The core purpose of CMS software is to simplify content processes for non-technical people. Users can focus on creating, organizing, and delivering content instead of wrestling with code.

The most common features and capabilities of a good content management system include:


  • WYSIWYG (what-you-see-is-what-you-get) editor

  • Page templates

  • Library of website themes

  • Content versioning and archiving

  • Mobile optimization & responsive design

  • Publishing workflow

  • Form generation

  • Content scheduling

  • Asset management (images, articles, etc.)

  • Page caching (or other features to speed delivery of content to the site)

  • SEO support

  • Tools to tag content and create a taxonomy

  • Browser compatibility

  • Bulk management

  • E-commerce functionality (i.e., catalog, shopping cart, payment processing)

  • Community management (i.e., commenting, profiles)

  • Localization / regionalization with multi-lingual content

  • Other personalization options

  • User roles and permissions

  • API

  • Analytics tools

  • Import/export content

Pricing Information

Content management systems are usually priced based on a few factors. These include the number of users, volume of content, range of features, and whether it’s a subscription service or a lifetime license.

There are some free content management systems that are open source. (However, these are usually less user-friendly for authors. Open source content management systems will likely require more HTML skills to format content and help from developers to deploy/update content.)

For lower-end options, prices can start as low as $5-$10 per month per user (MS SharePoint, for example). Other options include Wix ($5/mo.) and SquareSpace ($12./mo.) Many of these content management system options include free versions either with limited features or for a limited time. Premium packages for enterprise level CMS are typically available by request.

Content Management Products

Listings (101-112 of 112)

We don't have enough ratings and reviews to provide an overall score.

Omni Observer is a content monitoring tool from Hoodin. When the management of information and insights from the outside world are of the utmost importance, Omni Observer allows users to monitor various types of digital content to create reports, and provides users with the most relevant external in…

We don't have enough ratings and reviews to provide an overall score.

Elevio's knowledge platform is designed to intelligently deliver contextual content to customers. Elevio acts as a 24/7 automated support team, intelligently delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets. Elevio uses data to help con…

We don't have enough ratings and reviews to provide an overall score.

Prismic (prismic.io) is a headless API-driven content management system (CMS), from the company of the same name headquartered in San Francisco.

We don't have enough ratings and reviews to provide an overall score.

The vendor says Plate allows users to launch and manage websites and portals secure, cloud-based, in less time - and at less cost. They state its features are:More Speed More websites? Plate will gladly take users further. In order to grow quickly and in a controlled way. Less slow, with a fast time…

We don't have enough ratings and reviews to provide an overall score.

Invantive Composition for Word is designed to address the issue of generating complex documents with data from a database or application. This tool also addresses the need to meet laws and regulations required by users such as health care institutions, insurers and lawyers. Invantive Composition fo…

We don't have enough ratings and reviews to provide an overall score.

OverDRIVE is designed for organisations using G Suite in both business and education. It makes workspaces and sites, transforming Drive and other G Suite content into web pages automatically. OverDRIVE can be used to build custom sites of any shape and size, with no need to upload and publish docum…

We don't have enough ratings and reviews to provide an overall score.

The Live Story platform aggregates existing and user generated content, which the vendor editorializes, and makes the content live, multi-channel, and shoppable.

13 Ratings

OpenText's Web Experience Management is part of the Customer Experience suite and is based on the Vignette product that OpenText acquired in 2009.

We don't have enough ratings and reviews to provide an overall score.

DynamicWeb is an all-in-one marketing, ecommerce, and content management platform from Dynamicweb Software in Denmark. It is meant to integrate with existing ERP, CRM, or SharePoint to create a comprehensive and simplified solution for small to medium-sized businesses.

We don't have enough ratings and reviews to provide an overall score.

MadCap Software, headquartered in La Jolla, offers MadCap Flare, a help authoring and technical writing tool featuring onboarding and support from MadCap, and a set of modules for designing advanced guides, aids, and web or application help aids.

TrustRadius Top Rated for 2019

2019 Top Rated Content Management Systems (CMS)

There are plenty of options out there, but here's our shortlist of the best Content Management Systems (CMS). These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.

WordPress

2309 ratings

Squarespace

170 ratings

Wix

199 ratings

Weebly

102 ratings

Drupal

309 ratings

MS SharePoint

1489 ratings

Frequently Asked Questions


What does content management system (CMS) software do?

Content management systems (CMS) give users the tools to create, manage, and deploy website content. Common use cases for CMS platforms include running and maintaining organization intranets, blogs, news websites, corporate websites, and ecommerce websites.

What are the main features included in CMS platforms?

Most CMS platforms include basic website creating and content management features. These include: a WYSIWYG editor, web page layout templates and themes, content versioning and archiving, a publishing workflow, content scheduler/calendar, content tagging tools, and mobile optimization capabilities. More advanced CMS platforms can include more features aimed at managing content with complex structures across multiple webpages.

How much does CMS software cost?

The cost of a CMS solution typically depends on a few key factors: range of features needed, number of users, and whether the product has a one-time license fee or a recurring subscription fee. Prices for subscription-based CMS products can vary between $5/user/month and $30/user/month. Some vendors don’t include prices on their websites but will provide a quote on request.

Can I use CMS to build an ecommerce website?

Yes, CMS products can be used to build an ecommerce website and manage site content (e.g. product catalog, product descriptions, images, etc..). If you’re planning on using your CMS to build and run an online store, here are a few must have features:

  • WYSIWYG editor
  • Publishing tools
  • Admin controls
  • SEO marketing tools
  • Deep website customization capabilities
  • Social media & email marketing integrations
  • A/B testing capabilities
  • Analytics and reporting metrics