Overview
What is Cornerstone OnDemand?
Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.
A good innovative service
Best in class, but opportunities remain
Cornerstone Learning will be the Cornerstone of your Organization.
Cornerstone OnDemand Review
The Cornerstone of Learning
Cornerstone-Modern and customizable LMS!
If you need strong reporting, you need Cornerstone OnDemand!
Cornerstone OnDemand: A Great Solution for Learning and Performance
It's not what it originally intended to be
Cornerstone OnDemand, our global training platform
The Cornerstone of Cornerstone OnDemand it the LMS.
Product review - CSOD Learning
Guide employees through custom learning paths!
Very good employee portal with several integrated modules
A guarantee of success.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Course catalog or library (185)8.484%
- Assignments (181)7.878%
- Learning reporting & analytics (183)7.777%
- Learning administration (184)7.575%
Reviewer Pros & Cons
Pricing
What is Cornerstone OnDemand?
Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is SutiHR?
SutiHR facilitates a variety of HR processes, from talent management to core HR functions. It automates key HR tasks, saves HR administrators time, and provides support to the entire organization.
Product Demos
Cornerstone OnDemand Demo 2
CSB by Cornerstone OnDemand - Overview
Cornerstone OnDemand Demo 1
Features
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8.3New hire portal(69) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 8Manager tracking tools(114) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
- 8.3Compliance tracking and reporting(125) Ratings
Compliance tracking is the ability to ensure that all new hires are in compliance with federal regulations for employment.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 8Corporate goal setting(95) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 8.3Subordinate goal setting(98) Ratings
Subordinate goal setting is the ability to define subordinate departmental or team goals in support of overall corporate goals.
- 8.8Individual goal setting(106) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 8.1Line-of sight-visibility(94) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 8.1Performance tracking(109) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 8.1Performance plans(93) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.4Plan weighting(80) Ratings
Supervisors have ability to weight or prioritize individual elements of the performance plan.
- 7.9Manager note taking(69) Ratings
Ability for managers to insert ad-hoc notes about performance or evaluation process; supports continuous feedback.
- 7.7Performance improvement plans(81) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 8.3Review status tracking(96) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.6Rater nomination workflow(64) Ratings
Ability for nominated raters to accept or reject their nomination.
- 8.1Review reminders(93) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.4Workflow restrictions(85) Ratings
Workflow restrictions ensure that employee can only see finalized official review once completed.
- 7Multiple review frequency(82) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
- 8.1Reporting(113) Ratings
Reporting capabilities provide dashboards, ad-hoc reports and custom reporting capabilities.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 8.4Create succession plans/pools(49) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 9.3Candidate ranking(49) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 9.3Candidate search(52) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 9.2Candidate development(49) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 8.7Job Requisition Management(45) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 8.8Company Website Posting(41) Ratings
Software allows postings to be displayed on the company website
- 8.7Publish to Social Media(38) Ratings
Software provides ability to publish postings to social media sites
- 8.6Job Search Site Posting(38) Ratings
Software provides ability to publish postings to top job search sites
- 8.7Customized Application Form(40) Ratings
Application form for applicants allowing capture of required information
- 8.7Resume Management(43) Ratings
Software allows resumes to be uploaded in bulk, and for contact information to be parsed
- 8.8Duplicate Candidate Prevention(40) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.6Candidate Search(41) Ratings
Search capabilities allows candidates with certain attributes to be located
- 8.8Applicant Tracking(41) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 8.8Collaboration(36) Ratings
Collaboration capabilities provide the ability to share notes and evaluations
- 8.6Task Creation and Delegation(38) Ratings
Task creation is the ability to create recruitment process tasks and assign them to others
- 8.3Email Templates(59) Ratings
Software allows creation of standard email templates for communication with candidates
- 8.3User Permissions(60) Ratings
User permissions allow you to decide which information is viewable or editable by others
- 8.3Notifications and Alerts(55) Ratings
Notifications and reminders inform you of tasks to be completed
- 8.3Reporting(63) Ratings
Standard reports on key recruiting metrics such as time-to-fill
Learning Management
Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.
- 5.6Course authoring(138) Ratings
Users can develop and assemble online learning content.
- 8.4Course catalog or library(185) Ratings
Learning content is organized into a course catalog or browsable library.
- 7.8Player/Portal(172) Ratings
Students or employees can engage with content and take courses using this interface, which may be called a player or portal.
- 8.2Learning content(147) Ratings
The vendor offers high quality pre-made courses or assets. These may be specific to certain industries or technologies.
- 7.9Mobile friendly(135) Ratings
Students or employees can access content from mobile devices. Course authors can develop responsive learning content.
- 7.3Progress tracking & certifications(168) Ratings
The system tracks individuals’ progress on courses, scores, transcripts, certificates, etc.
- 7.8Assignments(181) Ratings
Users can assign courses/curricula to individuals or groups, with due dates.
- 7.5Compliance management(162) Ratings
Users can identify potential risks and ensure that requirements are met and that certifications are up to date.
- 7.5Learning administration(184) Ratings
Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.
- 7.7Learning reporting & analytics(183) Ratings
Provides insights into course completion, engagement with learning content, etc.
- 6.9Social learning(116) Ratings
Includes features for collaboration and knowledge sharing among peers.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Cornerstone OnDemand?
Cornerstone powers the future ready workforce, with HR software and solutions designed to unite people, teams, technology and business, and inspire a work environment of growth, agility and success for all. With an AI-powered and skills-forward system designed for the contemporary workforce, Cornerstone helps organizations modernize the learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility, and establish skills as the universal language of growth and success across the business. Cornerstone serves over 7,000 customers and 90M users and is available in 180 countries and 50 languages.
- Learning & Development: Support learners' skills with learning management software.
Recruiting & Onboarding: Fill job reqs faster with an engaging candidate experience and a streamlined recruiting and onboarding process.
Performance Management: Build a high-performing culture that motivates people to meet their potential.
Engagement Surveys: Measure the business impact of talent programs and gain a clear picture of employee engagement and satisfaction.
Extended Enterprise: Expand learning to audiences that are critical to the organization, like partners or customers.
Core HR: Consolidate and uncomplicate HR processes into one place to better support, reward, and engage people.
Workforce Planning: Maximize workforce efficiency through thoughtful planning and a collaborative, data-driven approach.
Analytics & Reporting: Make better, more informed talent decisions with predictive analytics and visualizations.
Integration & APIs: Connect to a broader ecosystem to move data where it has its greatest impact.
Cornerstone OnDemand Features
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
- Supported: Compliance tracking and reporting
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Subordinate goal setting
- Supported: Individual goal setting
- Supported: Non-hierarchical goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Performance Management Features
- Supported: Performance plans
- Supported: Plan weighting
- Supported: Manager note taking
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Rater nominations
- Supported: Rater nomination workflow
- Supported: Review reminders
- Supported: Workflow restrictions
- Supported: Review transfer
- Supported: Multiple review frequency
- Supported: Reporting
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Employee profiles
- Supported: Candidate search
- Supported: Candidate add
- Supported: Candidate development
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
Learning Management Features
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Learning content
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: eCommerce
- Supported: AICC-compliant
- Supported: SCORM-compliant
- Supported: Tin Can (xAPI) compliant
- Supported: Social learning
Additional Features
- Supported: Airtight integration across modules - from recruiting to learning to performance
- Supported: Machine learning and predictive analytics to get actionable information from your talent data
Cornerstone OnDemand Screenshots
Cornerstone OnDemand Videos
Cornerstone OnDemand Integrations
- Beamery
- Big Think Edge
- Broadbean
- CareerBuilder.com
- Experian Employer Services
- CleverConnect
- Visa Acceptance Solutions (CyberSource)
- First Advantage
- HireRight
- HireVue
- Sterling Check
- Workplace from Meta
- getAbstract
- pymetrics
- ADP Workforce Now
- Linkedin Recruiter
- SHL
- Symphony Talent, now with SmashFlyX
- Elucidat
- Skillsoft
- Accurate
- A-Check Global
- Aktive Reply
- American Heart Association
- AppLearn
- Biz Library
- Cegos
- Choice Screening
- CyberU
- EBI
- e-Days
- ej4
- eQuest
- FAMA
- IBM
- Intuition
- JJ Keller
- Octily
- Paradox
- Phenom People
- ServiceNow
- Skilla
- Skillpill
- Sqeptech
- Talent +
- Talentry
- Tax Credit Co
- TED
- Tracker
- TTS
Cornerstone OnDemand Competitors
Cornerstone OnDemand Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
Supported Countries | All |
Supported Languages | 50 languages |
Cornerstone OnDemand Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(432)Community Insights
- Business Problems Solved
Cornerstone OnDemand is a versatile platform that has been widely used across various industries for different purposes. Users have found the software to be helpful in streamlining employee development and engagement, compliance training, and performance management. The platform allows organizations to track and assign training, host both in-house and virtual sessions, and automate processes for annual performance reviews and long-term succession planning. Additionally, Cornerstone OnDemand is effective for large-scale compliance training, offering general training, and serving as an API for internal and external candidates.
One of the key benefits of Cornerstone OnDemand is its ability to centralize all employee-related information in one place, making it a convenient solution for learning, performance management, recruiting, onboarding, talent management, and compensation modules. Organizations have used the software to consolidate processes and HR systems on a single platform, which has proved to be highly efficient. The platform's user-friendliness has garnered positive feedback from users, particularly in managing change management and assigning specific e-learning to multiple departments worldwide.
Moreover, during the Covid pandemic, Cornerstone OnDemand has enabled uninterrupted learning by allowing organizations to continue training remotely. It serves as a global Learning Management System solution that can be utilized to manage corporate training records for both online and classroom instruction. The software also offers social learning platforms for cohorts and tools for completing observation checklists.
Furthermore, Cornerstone OnDemand caters to the individualized needs of organizations with complex setups by allowing unique settings across multiple divisions. It can be used to document training for quality management systems, health and safety protocols, product knowledge for field personnel, and more. The software also helps non-profit organizations move their training programs online while reaching a broader audience.
In summary, Cornerstone OnDemand has proven to be a valuable tool for developing employees' skills and engaging them effectively in various industries. It facilitates compliance training, automates performance management processes, centralizes employee-related information, supports remote learning, and caters to the individualized needs of organizations. Users have praised its user-friendliness and its ability to streamline processes, making it a versatile and indispensable solution for many businesses.
Attribute Ratings
- 9.9Likelihood to Renew37 ratings
- 9Availability5 ratings
- 9Performance5 ratings
- 8.1Usability37 ratings
- 6.6Support Rating36 ratings
- 8Online Training10 ratings
- 8.6In-Person Training4 ratings
- 8Implementation Rating10 ratings
- 7.3Configurability115 ratings
- 9.5Product Scalability4 ratings
- 8.5Ease of integration3 ratings
- 8.9Vendor pre-sale3 ratings
- 7Vendor post-sale3 ratings
- 9Professional Services1 rating
- 8Contract Terms and Pricing Model1 rating
Reviews
(201-225 of 257)Cornerstone is a good, flexible learning solution
- Cornerstone allowed us to create a custom Welcome Page, where we could bring in our branding, images and icons. This allowed us to have the same look and feel as other business applications.
- The curriculum player functionality is very smooth. The % complete display helps users track their progress for a curriculum assignment - instead of just check marks for each module/course completed.
- The in-tool reporting functionality provides us with current data, when it's needed. We previously had our learning data stored in a data warehouse, which refreshed nightly. We currently refresh in Cornerstone OnDemand every 6 hours, which allows us to report on items that happened earlier in the day.
- Cornerstone OnDemand is highly configurable. As the system administrator, having the ability to drag and drop fields to change the dynamic of certain pages was so easy to use.
- The feature converting email notifications to HTML automatically is perfect for someone who is not an HTML expert. You type it and they convert it. Very nice!
- We would like the ability to change due dates right on the user's transcript for overdue training. We can change to a future date, but we can not add a date that is in the past. We need to go through the proxy enrollment steps, which takes longer.
- It would be nice if Dynamic Proxys were editable. If we want to change a one-time training to a recurring training, a whole new proxy needs to be created.
- We would like more options for the fields that are displayed in the org chart and user profile - currently we can select only between Division and Position.
Great product
- Cornerstone OnDemand is a comprehensive learning management system.
- Customer service is particularly good.
- The LMS home page is easily customized to reflect the culture of the organization.
- Transition from a previous product can be challenging so Cornerstone OnDemand provides an excellent transition team.
- The product provides many unique and useful features that are available for a cost. Having access to those features in the beginning would be helpful to determine whether the feature would be useful for a new client.
Cornerstone Learning with a dash of Performance
- Learning: The learning assignment tool does a great job at both one off assignments and dynamic assignments that can be based on different Organization Units.
- System: The system is very customizable which is great for allowing it to fit within your organization. It does make it a more complex system to manage that something that is out of the box but if your organization is complex, this is definitely a pro. You can assign custom fields in most places in the system too.
- System: Security is robust and allows for many different permissions that can be assigned to groups then people can be added to groups either as a person or by an organization unit or by custom fields.
- Learning: It handles instructor led training very well which is something many other LMS's do not do at all. In our organization we have many of these every year that we need to track for CPE (Continuing Professional Education) purposes.
- System: Web service (API) or FTP interfaces are available for automating the data flow in and out of Cornerstone.
- System: Custom Reporting works very well and allows a report writer to create and share reports to users as needed. I use the custom reports 100% over the standard reports to get exactly what I need to the correct users.
- System: Customizable emails can be configured at the system level as well as at the learning object level or performance task level as needed. It is recommend for easy of administration to utilize the system level as much as possible for any types of future changes (such as logo or wording changes needed).
- Performance: Performance tasks are very configurable to go out to who you need them do and shut down on a schedule.
- Performance: The ability to bring in last years goals so you can rate them as well as a next year goal planning is a great feature.
- System: Online help is very robust and very thorough.
- Releases: Quarterly releases are very well managed with many details in the release notes and full cycle to complete testing in a Stage system.
- Performance: I would be great if the system would prevent launching an ad-hoc review to yourself. This is the number one support request we have to address, deleting these erroneous reviews.
- System: In many places, the system could really use the ability to mass edit. For example, you have 25 sessions to adjust a field on, it would be nice to mark each checkbox and then edit in mass. There are lots of administrative pieces that are very click intensive.
- System: Their community resources need a much better boolean search system. It currently doesn't support using quotes to search phrases or dates to eliminate posts from 2010 which are just no longer relevant. The applies to their Idea forum, without the more complex searches we end up with 50 ideas on the same suggestion instead of 1 idea with all the votes for it tallied on the same suggestion.
- Performance: If you have custom emails at the performance task level and the task is still active, you cannot edit the email at all. This is especially troublesome on the task for ad-hoc reviews which is ongoing.
- System: The biggest overall issue I have is with their support ticket system. It can take 30 days to get a response to tickets. They are trying to fix this but so far this is my biggest problem.
Cornerstone - Performance Module - Complicated
- Some customer service managers were former customers, providing a resource that understands the admin struggle.
- A suite of modules to chose from to support organizational needs.
- Answers found in many locations, though need to invest some time in getting it. GPS hotline, e-community, weekly open forums, written texts.
- You pretty much need one resource dedicated to the tool to get the most effective use of the tool.
- Some fonts are so small, users miss the click. User interface can be improved.
- Administration of the tool can be daunting as you mostly learn by trial and error.
- Reporting structures.
- Active tasks in the system are established based on current org structure. When you cross over fiscal years, this results in managers having new employees performance documents and assignments that should be aligned to the previous reporting manager.
- You can lose historical reference and complicate task completion.
A Trusted Advisor in Talent Development Thought Leadership (with good software to boot)
- CSOD provides an intuitive user interface which aids in its adoption by our varied audiences.
- CSOD provides phenomenal administrator support in the form of both functionality and advice in the area of learning technology and talent development.
- CSOD provides class leading reporting capability with new features added on a quarterly basis.
- The loading of historical data during implementation could've gone smoother. I would recommend other customers lean on the out of the box upload tools and not on CSOD's implementation consultants when migrating historical data.
- While CSOD's certification module is powerful, the interface can be a bit cumbersome (click heavy) for end users.
- While CSOD offers several avenues for customer support, learning how to escalate pressing issues in an effective manner requires a learning curve on the part of the customer. I would recommend eliciting the advice of other customers.
Cornerstone Helps Create a Culture of Learning
Our high-level goals are 1) Increase employee engagement and retention through training 2) Standardize compliance training (safety, HR, etc.) across the organization and 3) Improve communication of key initiatives to our entire employee population.
- The product is always evolving, and I think that Cornerstone generally does a good job of listening to their customers to develop their product roadmap.
- The system is very customizable and can be adapted to cater to multiple audiences simultaneously.
- The system has very good language capabilities for global organizations.
- The course catalog is very robust and accounts for just about any type of training you can think of.
- Their customer community (Cornerstone Success Center) is a great resource for collaboration and troubleshooting.
- Their technical support is lacking. We often wait days for a response and end up having to figure things out through independent testing or collaboration with other users.
- Back-end administration is not very user friendly. It takes time to learn the nuances and quirks of being a system administrator.
- There is not a good way to report on or audit security roles.
- Setting up and tracking Instructor Led Training is very cumbersome and needs an upgrade.
- Certifications are terrible. Hard to understand, hard to setup, and hard to use as a learner.
Intuitive and easy to learn
- User friendly
- Straightforward interface
- Easy to learn as an admin
- Support. We have one or two go to Cornerstone employees who really know their stuff. We often feel disturbed by the phone support making us feel as if we're being rushed off the phone. Often times we're given vague answers with our own problems given back to us as a solution.
- Features. There are a lot of painfully obvious features that should be available in a database system. The option to mass update files or records will either take you weeks of manpower or them a few days of "paid maintenance". Some features that should be easily doable aren't even there, such as mass updating a field or removing training.
- I think the best thing they have is technical support, which is really great. They provide fast responses, exact solutions and are available in multiple countries.
- Also quarterly releases are great at introducing new features, enhancements and those pesky bug fixes.
- There UI is also one of the strong points, it is a totally different user experience and I appreciate that Cornerstone is upgrading it.
- The product itself is great. Configurable but not customisable, which is the expectation of all Saas products.
- Sometimes business processes cannot be replicated in the system so you need to be willing to accept workarounds whenever that is the case. The system is flexible so long as you and your management team are open to it too.
- Few changes need to be done in the application as many things are not possible to implement from the front end.
Let the buyer beware!
In the Performance module, we currently use goals and performance reviews. Both of these processes were done on paper before we switched to Cornerstone.
- From a user perspective, it is mostly user friendly.
- Our current Client Success Manager (which is our second) is very helpful and knowledgeable.
- They provide lots of training opportunities through their Client Support website.
- Their Certification Module is underdeveloped and hard to use. The user interface is different from the rest of the LMS and it is hard to report out of without external modifications.
- Technical support is very inconsistent. We had some special requirements which required technical support and they literally took months to complete and were very expensive. Most of their support is overseas.
- They use third party vendors for most of their implementation and support. This causes a lot of issues because they are often not knowledgeable of the product. They also seem to be overbooked and also pressure you to end implementation as soon as possible even if you are not ready to go live. We were told they are incentivized by Cornerstone to get customers through the implementation process as quickly as possible.
- The overall reporting functionality is lacking. We actually had to purchase access to the data warehouse so we could create our own custom reports and dashboards outside of Cornerstone.
- Their Support Center is difficult to work with. Response time is slow, especially compared to other vendors we use. They also have given us incorrect or incomplete information at times.
- The system interface is intuitive and flexible; so users can be proficient in the system without any training and the system can adapt to the necessary requirements very well.
- This is a "true" cloud solution, dependable and easy to manage by the system administrators that don't need to be technical personnel from IT/IS. CSOD has grown over the years as an organic system that is fully integrated and consistent across the different modules.
- Customer support and on-going account management is excellent, they help you by keeping your processes up to date and following best practices.
- Finally, the CSOD team is very visionary and is always bringing useful and practical innovations to their systems and services.
- CSOD should continue growing on areas related to Talent Management (entire cycle from acquisition to development), since there are significant synergies to that can be realized by their customers.
Strongly Recommend Cornerstone OnDemand
Our entire organization is using Cornerstone OnDemand. We mainly use it for learning but once a year we are also using it for performance and compensation.
Our goals were to streamline learning, match it to the company strategic plans, manage and maintain job-related learning plans for new employees, keep employees responsible for their learning and professional growth and track employees' development.
- Provide excellent ongoing support. Follow up with us on a quarterly basis, to check how are we doing and how the system is meeting our strategic goals.
- Although we are a small organization, all Cornerstone OnDemand employees who served us provided us with a very high level of support and understanding.
- They improve their system on a quarterly basis, and many enchantments are client (requests) driven.
- Many of the on call-center help support employees are very experienced and knowledgeable but some of them would benefit from additional training.
- Cornerstone Learning is very powerful and flexible. I have now administered 2 other Learning Management Systems for my organization and Cornerstone is by far the easiest to manage. I haven't run into a learning challenge that I couldn't solve with the Cornerstone Learning system and this system is more intuitive and easy to administer than previous systems. I found myself doing a lot of the work for others in previous systems, however, this system has the capability to easily distribute permissions and roles to Learning Partners throughout the organization to free my time up for more development and testing of new functions for the training organization.
- Cornerstone Reporting is very easy to use and provides the ability for me to create reporting and share out to various Managers and Departments within the organization and has the flexibility to constrain permissions, so that only various areas see what they need to see. This has been a huge time saver in our organization.
- Cornerstone has excellent online and inline help which is great when training additional administrators throughout the system. I believe that Cornerstone sets the standard in this area and is truly a Learning organization. You can click Help from any page you are on in Cornerstone and helpful how to videos and documentation immediately pops up to explain how to use that function. It is truly an invaluable resource.
- I don't really have any complaints with this system. I always would like customer support to be more responsive and better, but this is likely due to my personal standard. Cornerstone does have better customer support than I have been used to with previous vendors.
- Cornerstone is currently transitioning from their legacy to mobile platform and we have recently implemented, so we are having to wait on new build out and design for these mobile enhancements. Of course, as a client, I would like this tomorrow, but have been very pleased with the design and work.
- We are integrated with the Workday HRIS and the integration between Workday and Cornerstone is a standard integration. It would be nice if this integration was more flexible, however, we did buy Cornerstone Web Services which allows us to create our own API integrations between the two systems to get data that may not have been included in the standard integration.
a very customer oriented solution
Cornerstone OnDemand (CSOD) is used in our organization for learning, performance and succession management. It's used in the majority of our entities to support performance or learning processes.
CSOD has been used for more than 5 years and it helps us on a daily basis to make our employee very happy.
- User interface very easy and clear for end-users
- Ability to provide new enhancements on a regular basis
- Ability to support us
- In the beginning, enhancements arrive too quickly without a lot of support but for 2 years CSOD has improved a lot and now they are able to help us and other companies through the user guide, clear release notes, communities, etc.
- Support must be more individualized.
- Succession management must improve but this year, a lot of enhancements will be delivered.
CSOD is well suited for an organization that wants to be first on innovation and new market trends and that are able to deploy or to change the process.
CSOD is less appropriate for an organization that doesn't want a lot of change management and that will want too many customized solutions.
- Intuitive administrative interface, allowing me to configure most of what I need on my own and not requiring vendor assistance.
- Multiple support options available. When I need help, there are plenty of resources: inline help, online learnings, communities, customer support center managed through tickets or phone calls, etc.
- Consistent UI and UX for end users across all modules. It does not feel like each module was purchased and cobbled together with others, which is how some other vendors' product suites feel.
- Reporting has some limitations, both regarding the standard reports and custom reports. Not enough standard reports or options to modify them and custom reports creation is reasonably robust, however not all data (fields) captured in the system is available to use.
- The system provides the ability to request and provide ongoing feedback, however it is limited in how it can be configured.
- A company-wide 9-box review process can be achieved, however limitations on numbers of people and workflow configuration made the process for us a bit difficult.
- User-friendly (design, functionalities)
- Easy to configure by ourselves
- Constantly evolving with the market needs to improve the services offered (e.g. communities)
- Cloud technology
- Profile management is quite difficult to handle at the beginning
- HR Administration side could be more developped
Need a cornerstone for your learning management?
- Cornerstone OnDemand is very robust and has a lot of room as the firm grows. This is a big plus if you are starting out and want to add features as you develop your training program.
- Cornerstone OnDemand is a cloud-based, hosted system. This means updates are implemented in the background, no server administration, up-time is excellent, and everything is secure and backed up. In addition, Cornerstone provides two mirror sites where you can test updates and other concepts you would like to implement without affecting users.
- Cornerstone OnDemand is a total HRD/HRM package with several different modules. For large organizations who have a lot of HR needs, Cornerstone offers all the support you need. The modules are designed to work seamlessly and share data according to the needs of the organization.
- Cornerstone OnDemand has a very strong security system. Security parameters can be set on people and objects. This allows a lot of strength and flexibility.
- Cornerstone OnDemand is a bit difficult to navigate for new users and infrequent users. Most of the people who need to access our LMS do so only occasionally: once a month or so. There are a lot of clicks involved in getting to the training modules they want to consume.
- Cornerstone OnDemand's reporting capabilities are fairly broad, but rather difficult to run. It takes a lot of effort to get the most necessary reports for our team. Some reports we need are not needed regularly, so creating reports on the fly is important. Cornerstone OnDemand could improve that portion.
- Cornerstone OnDemand doesn't provide enough flexibility on graphic design. They do have templates, but the templates are not easy to implement and require an outside vendor to put in place. This is a cost we don't have room for, despite the desire to make the experience more interesting and comfortable for our users.
Cornerstone OnDemand Review
- Ease of use for the end-user for goal entry/management and performance review completion.
- Ease of navigation around the LMS, especially for those who are not as savvy on computers. Large buttons and text make it easy to read.
- Great reporting features, giving lots of options to our leaders to help manage their departments.
- In the implementation process, Cornerstone uses a variety of third party vendors to manage different aspects of the build. Vendor management is not a strong suit of Cornerstone, and we struggled with the administrative piece from several vendors through this process. When dealing directly with Cornerstone, however, this was typically not an issue.
- The Certification module is not user-friendly and needs to be updated. We have been told for quite some time that it was slotted to receive an update, but it still causes issues with our end-users (not easy to use), and our administrators (building and managing the certification module is extremely frustrating).
CSOD Provides Ease and Efficiency to Tracking Training
- Easy to navigate to areas of the platform
- Reports at a fingertip with various information available
- Access to records for review to stay up to date and knowledgeable of the training needs
- I don't have as much experience from the administrative side but from what I have used the system seems pretty straight forward and easy to use.
Turn the corner with Cornerstone OnDemand
Up until 3 years ago, my company never had a formal training function or department. Training was delivered piecemeal and oftentimes as an afterthought. After there was a case made to the C-level, a training unit was established. One of the first goals of my team was to select, implement and launch a learning management system.
Enter Cornerstone OnDemand. We selected Cornerstone as a sister company has used their Learning module for over 5 years now. We rolled it out to our users to deliver, administrate and track training. We’ve been live to our user base for 2 months now. It’s been a godsend for our users as they’re able to go to one central location and take training. Our management teams love it as well, as it gives them a bigger picture of how their employees are doing on goals that are given to them.
- The end user interface is streamlined and straightforward.
- The search functionality is extremely powerful and intuitive. Users are able to quickly locate training resources.
- The reporting capabilities for managers and administrators are easy to use and allow you to pinpoint exact details you need.
- Cornerstone allows you to structure your product to model organization needs; we have 14 divisions based upon our subsidiaries.
- Cornerstone hosts user groups quarterly so that you can learn best practices from others. This has been extremely helpful.
- Cornerstone's client success center really helps troubleshoot your own issues before you have to contact support.
- The administrator interface is not at all intuitive. It takes many hours to fully comprehend how to function as an admin.
- The ingestion of users from your HRIS or Active Directory is difficult and time consuming. It took us 8 months to figure out the intricacies of how users are ingested into the system.
- While most of the support team is nice and friendly, I've come across a few that were condescending and rude. Also, if you want immediate answers, you must call. It seems that their email help team takes a long time to respond.
Csod is a quality product for learning and development
- Integrates learning, development and performance into one application.
- Updates and enhances the system on a regular basis.
- Integrates with other applications such as HRIS easily.
- It would be nice for more control over some of the back-end fixes.
- It could be more intuitive for end users.
Cornerstone OnDemand - Requests your attention
- They are a growing company and they listen well to users about enhancements.
- They have a solid customer service front, from implementation to post-go-live.
- Beyond what users may suggest, they have a well communicated vision for the direction of enhancements they want to implement themselves.
- The ATS is still developing. It has a good foundation - but needs more process friendly re-development/enhancements.
- We have a unique customized project that has been pushed out in development several times, resulting in us pushing our go live date. (That being said, we know they're working hard on it.)
Great product for LMS
- Customer service is excellent
- Build information is excellent
- The product itself is intuitive and user friendly
- Database management
- Documentation on data load tool
Good End User Experience
- End user experience is good. It is intuitive and easy to navigate. It has consistent look and feel across all modules.
- Reports and dashboards are easy to create.
- Limited out of the box configuration for performance, ATS and compensation modules.
- ATS module is not mature.
Comprehensive and flexible with great product support
- Flexible and robust dynamic assignment of learning. Cornerstone allows you to assign any learning object, path, or certification with a multitude of flexibility. It can be as manual or automatic as you prefer as you are able to create assignments based on hire date, location, manager, job title, status, or any combination of those Org Units along with several others.
- Robust flexibility of features or functions you want your end users to see or be able to access.These permissions may also be as simple or as complex as you would like. Allows for multiple levels of admins on the system simultaneously.
- Customized reporting with ability to share customized reports out. Custom reports may be set up to email within specific frequency to specific individuals or departments. Data is refreshed every 15 minutes. This allows for data transparency and ease.
- A dedicated admin is a must. Anyone can be taught the basic administrative features and functions, but it truly takes a dedicated admin to have eyes on the inherent complexity of running such a robust system that continues to receive improvements and updates. Cornerstone is a dynamic solution that needs to be maintained in order to maximize the benefits to the organization.
- There are some nuances that are not always the most streamlined. For example, investigating where challenges exist and identifying how they occurred in the first place, can require looking in several different areas within the system. This is something Cornerstone has been actively improving over the last year especially.
- The mobile application still had quite a long way to come before it is robust enough to be relied upon.
Cornerstone OnDemand provides us with a great product and ability to design processes to suit our business needs.
- At Bryan Health, we believe that Cornerstone OnDemand offers multiple ways to deliver training, this allows us to work closely with our resources to provide the best possible solution and way to train on subject matter.
- At Bryan Health, we have launched close to 300 competency checklists, allowing us to take these from a paper process to an automated on-line paperless process. We have launched these across multiple areas of the organization.
- The automation of performance review process has allowed us to move from paper to an online process.
- Getting used to the support model is something we have struggled with. We understand the rationale behind why they do things how they do, but sometimes it would be nice to call 1 person for all our needs.
- The system is so expansive and large, it's sometimes hard to understand the implications of doing things certain ways, even with lots of testing.