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Google Analytics

Google Analytics

Overview

What is Google Analytics?

Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

3 videos

Data Vs Information: Google Analytics Polarizes User
04:24
Easy to Train Clients: A Digital Consultant Gets the Most Out of Google Analytics
04:14
How Google Analytics Propels Marketing Capabilities to the Next Gen
02:43
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Pricing

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Google Analytics 360

150,000

Cloud
per year

Google Analytics

Free

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

The Most Useful Google Analytics Reports: My Top 6 GA Reports

YouTube

Path Exploration in Google Analytics 4 (practical examples and 4 ideas) || Path Analysis

YouTube

Google Analytics Tutorial (de) - Die wichtigsten Funktionen - Erklärt von einem Google Mitarbeiter

YouTube

Funnel Exploration in Google Analytics 4 (Funnel Analysis in Analysis Hub)

YouTube

UTM Tracking in Google Analytics | Lesson 13

YouTube

3 ways to view Funnels in Google Analytics

YouTube
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Product Details

What is Google Analytics?

Google Analytics Video

Google Analytics Overview

Google Analytics Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

Google Analytics starts at $0.

Adobe Analytics, Contentsquare, and Coremetrics / IBM Digital Analytics (discontinued) are common alternatives for Google Analytics.

Reviewers rate Availability highest, with a score of 10.

The most common users of Google Analytics are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(3706)

Attribute Ratings

Reviews

(1-25 of 151)
Companies can't remove reviews or game the system. Here's why
Hash Moody | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is one of the best website analytics tools on the market, and it can help businesses measure and improve their online performance, as well as solve a variety of business problems, such as attracting more visitors to your website, increasing conversions and sales, optimizing marketing campaigns, understanding customers' behavior and preferences, and identifying and fixing website issues. It may give you with very advanced user segmentation and reporting. Additionally, you may add several websites to watch. All of these enterprise-level capabilities are accessible on the free edition, which, in my opinion, are overkill for SMEs. If you own a web design or marketing firm, GA might become one of your best buddies.
  • Optimize marketing campaigns.
  • Understand customers' behavior and preferences.
  • Identify and fix issues on your website.
  • Increase conversions and sales.
  • Make it simple, because the majority of GA users are SMEs.
  • Reduce features SMEs don't need, maybe which can reduce their carbon footprint.
  • GA gathers and maintains user personal data such as IP addresses, cookies, and device identifiers, which leads to privacy and compliance problems.
  • Natively introduce heat maps.
I believe it is best suited to web/marketing agencies with adequate understanding of running and maintaining websites, as well as marketing and promotion. For SMEs, I feel that something simpler, such as Microsoft Clarity, should be utilised; it does not have all of the functionality that GA provides, but it is basic, straightforward, and contains all that a small or medium-sized firm could want. If you perform SEO for other companies, GA is unquestionably the finest.
Alex Nejako | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics has been very important for tracking Web traffic to our Web properties as well as which Keywords people were using when they visited our Sites. It brings visibility into how Web pages are performing across multiple Google Analytics properties and the history of how they have performed in the past.
  • Web Analytics
  • Web Content Performance
  • Reporting
  • Data Export
  • More wizards - guided version for brand new Users of the platform
  • Productized integration with Marketing Platforms. Something that can be put on the App Stores of HubSpot, Salesforce Marketing Cloud, and then purchased for integrated usage with the platform.
  • More alerts on when Content is underperforming.
Google Analytics is one of the best Web analytics platforms out there. It is well documented and it is relatively easy for Web content creators/Web masters to learn and use. It may not be appropriate for organizations that have used another Web platform for a long period of time or where they do not want their analytics information accessed via the Web. If an organization has been using another platform for a long time, there may need to be some work done to prove out the case for the transition, as well as implementation work needed to get Google Analytics set up properly.
Score 10 out of 10
Vetted Review
Verified User
Google Analytics helps us to make decisions about what marketing campaigns are working for our website like organic or paid ads. It helps us to find which traffic source is working well for us and where we need to optimize our pages as per user query. Moreover Google Analytics helps us to give quick goals conversions.
  • Traffic Analysis
  • Goals Analysis
  • Remarketing
  • I think i do not have any suggestion, its already have all the features.
Before using Google Analytics we were unable to find the source of leads, but now we can now find the source of forms to fill on our website, click on CTA, which is helpful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics gives us real-time data where we need and allows us to quickly pick up on search trends, purchase behavior, and more
  • User behavior tracking
  • Detailed data
  • Certain areas are hard to find
  • Using secondary dimensions and other advanced tools can be challenging
Google Analytics is good for any size business but may fall short if you're looking for super-detailed information. The reports and data can be helpful, but at times is lacking for our needs
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is an amazing software to track website visitors, it's upgrade version GA4 is too good as it already provides event tracking that will give more in-depth information about user behaviour like where they are clicking or where they scroll most. Moreover, GA4 script is loaded quickly over a website that fixes the website speed issue.
  • In depth user behaviour
  • User Tracking
  • Need to improve application user interface
There is nothing like google analytics, it helps to keep track of user like where they are coming from and what they are doing on my website, and helps me to fix the website elements where it is lacking information.
Martha McNeil | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It helps me to further analyze which product of our company, it also helps me a lot to understand the behavior of the users, the traffic from different channels, the acquisition on different devices and locations, it has helped us to identify which keywords we should focus on every time. we do our blogs it's important to know and recognize the benefits this tool offers live onsite analytics help you see where people are clicking on your website in real time also when a new page is launched it's important see if it is working as well as the previous page.
  • On-site live analytics help you see where people are clicking on your website in real time.
  • One of the most important features is which link users click on a site.
  • Help you slice and dice data based on the personality of users.
  • I wish the UI was less cluttered.
  • Many manual settings are required in this tool.
Tracking cities has helped us add new locations and reach new people, it helps with SEO purposes and allows us to better serve our customers and reach their customers, it also helps us to know what they do while they browse our websites. , is simply one of the most reliable, accurate and affordable solutions for audience outreach and strategy.
September 24, 2021

Web Analytics made easy

Rafael Grandizoli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Everybody from the company have to use Google Analytics at least once a week. Some of them should use it on a daily basis, others in real-time. Undertanding the traffic from our website and from our clients is crucial for the business.
  • Measure anything from your website
  • Reports ready to use
  • Dashboards with main metrics quickly
  • Complexity on implementing custom metrics
  • Some UI could be more intuitive
  • Exporting data could be better
It is a standard in the market and every company should use it (at least the free version), even if there are other analytics tools available to complement its data and reports. All professionals should know the basics of Google Analytics and be able to get some outputs from its reports.
September 03, 2021

Google Analytics - Love It

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is currently being used to track the number of users and multiple conversion points across our site, across various channels, including but not limited to PPC, Paid Social and Organic. It helps to bring all the conversion and revenue numbers together for all the channels as a total, which helps the client see how their business is performing as a whole.
  • Google Analytics allows for very detailed remarketing lists that can be pushed in AdWords.
  • Tracking of the traffic and various conversions through each channel.
  • Google Analytics tracks users that are not only in your country but across the world. This helps when you are building a strategy that has an international component.
  • Great attribution section, which shows the user journey for each conversion.
  • It would be good to see labels from AdWords to be visible in Google Analytics.
  • The dashboard and unique features can be a bit cumbersome and difficult to use if you are using it for the first time.
The reason I'd recommend Google Analytics is because, firstly, it can track the traffic from multiple channels, such as email, paid social, as mentioned earlier this helps when planning strategy or deducing reasons for lower traffic or conversions for a particular channel. Secondly, the remarketing lists and custom reports section works very well when it comes to creating and reporting on campaigns.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics was used only by my department in my previous company. My department was digital marketing. We used Google Analytics to do website analytics like, monitoring traffic by sources/medium, monitoring conversions on landing pages, etc.
  • Traffic analytics
  • Goal conversions/Landing page conversions
  • User Behavior Analytics
  • Google Analytics is for technical people, some help in creating the expressions would be helpful
  • Drag and drop graphs will be helpful too
  • User behavior analytics could be simplified
A Marketing analyst or paid media analyst is the right person to use Google Analytics. An analyst needs to be technical enough to write the right expressions to fetch correct data. Suppose they are Google Analytics certified, then great. Consumers of this data will be digital marketing managers. The main use case of Google Analytics, as I see it, is web analytics. They can't be used to do campaign analytics or attribution. Though Google Analytics offers these features, I don't find them easy to set up.
Thomas (TC) Riley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Analytics for marketing and website tracking both internally and across hundreds of our clients. Google Analytics is the free, gold standard of website reporting that every company should have. It provides critical data on on-site visitors, interactions, and visitor behavior in an easy-to-use platform that integrates with nearly every platform out there.
  • Website Visitor Tracking
  • User Behavior
  • Website Funnels
  • Website Conversion Tracking
  • Integrates with everything
  • Custom event tracking on website
  • Detailed visitor information
  • Almost too robust of an interface that can be challenging for new users
Honesty, there is no reason that a company wouldn’t want to implement Google Analytics. The regular version is completely free, is very easy to configure, and provides immense volumes of website data. There are also tangible benefits to the other Google tools it can connect to, and it integrates with any BI/data platform that you might use.
The only time I’d advise not using standard Google Analytics is if you’ve purchased Google Analytics 360.
August 02, 2021

Google Analytics

Víctor Garnica | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My team and I try to guide and implement the end customers to answer business questions regularly to the Marketing team and sometimes IT. The typical problems between organizations are related to bringing more clients and increasing the LTV of current clients.
The business problems that Google Analytics helps us regularly are demographic and technographic knowledge of users. Also, the behavior with interactions on different products on the sites, increasing revenue up to 400% compared to previous periods. In some cases, we have managed to reduce expenses by around 25% during the campaign with optimizations on sites that allow navigators to have a better experience around them.
  • Simple to use. The clarity of its reports allows rapid adoption of users without knowledge of Marketing as with experts.
  • A large percentage of the metrics and dimensions appear only with the snippet. It is simple, either with direct code or with Google Tag Manager (recommended). If you have access to the code of your site, it is a process that you can carry out in less than an hour to know a large number of insights for the first steps, including the measurement Advanced in Universal Analytics is not that complex (possibly with GA4 this changes slightly at the event level)
  • Connect with your infrastructure. As well as universal analytics, google analytics 360, and now with GA4. Every version looks for a way for their tools to connecting with their ecosystem: Ads, Google BigQuery, and other services.
  • Connection with offline sources. Apart from making adaptations in the data sources, they also need to be handled with care because it is easy to make mistakes, and the result is not always what is expect. They need to work more like a CDP.
  • With GA4, many things will change, but in the Universal Analytics version, the event fields were limited. If you need detail, you had to make some adjustments around that. With the standard version, sometimes you cannot reach the next level in non-eCommerce topics with the limitations of custom dimensions.
I would recommend it in the following cases:
1. If you are a small or medium company with a site used to generate a business objective, you must use it. If not, you should also use it to improve your site and achieve business objectives.
2. If you are a company adopting the digital culture, it is an excellent way to understand the concepts necessary to give a better customer experience.
Daniel Berry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is the standard for accurate and in-depth website data tracking. Everyone in an SEO role should use it, as should any company interested in improving organic results. Since it's an arm of the world's biggest search engine, Google Analytics gives you data from the source, assuming you know how to find it.
  • Customizability (reporting, saved views, module adjustments, etc.)
  • Accuracy (all info is directly from Google)
  • Brand recognition (most companies are aware of it)
  • Security/sharing (difficult for agencies unless you have a password management tool; verifying devices multiple times is a huge pain)
  • Customer service (difficult to get in touch with someone about your particular problem)
Google Analytics is well suited for ANY company (of any size) that wants to improve online marketing results. It not only helps with SEO but with content, UX/UI, and conversions as well. Only the smallest of startups and companies might not find value in it initially, but everyone does with time.
Score 9 out of 10
Vetted Review
Verified User
Google Analytics is used mainly in the sales and marketing department of the company. It's used in the software development department to get feedback from the user behavior and make necessary tweaks accordingly. It helps in channelizing the focus and energy toward the goal by giving data insights in the most useful and meaningful way possible.
  • Strong data tracking
  • Easy to use and integrate
  • Good documentation and videos by experts
  • The metrics and dimension parts are quite confusing at times
  • UI can be improved
  • New features
  • To know the result and the current user behavior based the marketing campaign
  • To track the traffic on website and to know how users behave
  • How well the site is engaging the users in terms of content
  • The website responsiveness and user friendliness can be found out using the tools in the Google Analytics, and that helps the developers to make necessary changes with regard to UX
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is used as one of the main reporting engines for our company. It quickly gives us insight into where are traffic is coming from, breakdowns of who is purchasing, and detailed, itemized sales history. We also use Google Analytics to track individual marketing campaign performance, like ad hoc emails or social campaigns.
  • Gives detailed demographics
  • Allows you to segment out traffic to analyze
  • Shows where your traffic is coming from
  • Can't accurately track returns / fraud orders
  • Can be difficult to set up correctly sometimes (especially in the new interface)
  • Mainly uses last click attribution
Google Analytics is free, which is one of the best parts about it. Once set up, it provides access to a large portion of the information you would need to optimize marketing campaigns and your website overall. Knowing who is visiting your site is the first step to optimizing your marketing efforts and GA does exactly that.
John Kobel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is used by our company to track the website traffic and conversions for our clients' websites. We also use it to track the effectiveness of our clients' ad spend in Google Ads to maintain a high level of ROI for our clients. Additionally, Google Analytics allows us to optimize our clients' digital advertising dollars so they can effectively spend money in the right places across today's complex digital universe.
  • Tracks website traffic and measures that traffic to the source of the traffic.
  • also measures audience activity once they arrive on a client's website.
  • can track conversions in whatever that measurement might be and the source of those conversions.
  • Training is on your own unless you want to pay a third party vendor for training.
  • although they do offer certification classes, they are not a good reflection of real-world situations.
  • Communication has decreased considerably since Google has gone public. The Help Desk is now outsourced to another country where English is not the first language spoken and the support team is not that well versed in the details of Google Analytics.
If you run a website for your business, you absolutely need Google Analytics to track the activity on your website. You need to know where traffic is coming from so you can make timely corrective actions to improve your marketing efforts for your website. You cannot effectively manage a website in today's complex digital environment without the detailed level of information that Google Analytics can provide. But, be prepared for the steep learning curve you will encounter once you begin using GA.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Google Analytics to track goals and events. We have different domains that we need to track within the same account and each with different currencies. With [Google Analytics] we can use sophisticated cross-domain tracking to accurately measure conversions for each of our marketing channels and figure out what is working on what is not and revise our marketing dollars accordingly.
  • You can figure out conversions rate for each of your marketing efforts
  • You can review content engagement and see which piece of content your viewers like the best
  • You can track the impact of mobile users to your online business
  • Google Analytics can't guarantee that robot visits will not pollute your reports
  • Google cannot track everything that happens on a web site
  • Some of the tracking in not easy to implement and requires additional training
We use Google Analytics all the time as it is critical (in my opinion) for any online business. For larger online business then there is the Premium version of [Google Analytics] which comes with a price tag of about $150,000. In that case there are different options like Adobe Analytics.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Google Analytics for websites, for HTML5 games hosted on web platforms, for mobile apps and games. It is essential to measure Key Performance Indicators for your site or app. Google Analytics can show your basic stuff like page views, sessions, etc and also more complicated configurable indicators like funnels, events, etc.
  • shows basic indicators like page views, sessions.
  • provides breakdown by country, city, languages.
  • real time data
  • retention data display is not very convenient
  • it is relatively hard to organize events
  • it is relatively hard to switch from one property to another
Google Analytics is well suited for websites, web applications, and games. Google Analytics is less appropriate for the scenarios involving mobile native applications and games even though it is usable - there is just room for improvement. It is less suited when a lot of events are submitted and it is relatively hard to organize events.
Travis Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Not only do we utilize Google Analytics for our company, we use it for several clients as well. Google Analytics is the industry standard for a reason, making it easy to track web traffic and behavior across your site or sites and using the information to make better content decisions.
  • Track site traffic
  • Track audience acquisition
  • Track conversions on your site
  • Track behavior across your site(s)
  • Can be a challenge to learn as a beginner
If you have a website and aren't using Google Analytics, you are missing out. Google Analytics is a wonderful tool that can be valuable in making your site more engaging and understanding if your other marketing efforts are working. If you are doing any advertising and driving people to your site, Google Analytics can tell you whether those efforts are successful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our company used the free version of Google Analytics to monitor and report on website visitors and e-commerce conversions. We would regularly generate reports based on the data contained within the platform, and use it to inform website development, issues and tracking of various KPIs. For this reason, it was crucial to our commercial performance measurement and a major contributor to future planning for different business functions. We also made some of the data available to third parties for the purposes of retargeting and advertising.
  • Clearly segmented dashboard for visits, commerce, performance metrics etc.
  • Relatively simple user and property management.
  • Useful exporting options for external integrations and analysis.
  • A variety of viewing options for different data, so that it can be understood better or drilled down into.
  • Intuitive UI for navigating historical data.
  • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
  • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
  • Gotchas around filtering and data validation.
  • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
For a free product, [Google Analytics] is an excellent offering that is difficult to compete with out of the box. Simple integration is very quick and easy with gtag as a website snippet, or even via Google's tag manager. A more complex, detailed integration can be more costly and time-consuming, but it is always possible to opt in to various bits of data over time, so it is quite extensible in that sense. This makes it suitable for small sites and businesses starting out, and when you get to a scale where GA may no longer be fit for purpose in this state you can then evaluate versus other platforms and possibly upgrade to premium if desired.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We primarily use Google Analytics within the Marketing department. It was decided on and implemented by the web development group, and is used by the whole department in various forms. It has proven to be an effective and integrated tool for our web performance analysis work across multiple web products.
  • Basic performance measurements
  • Traffic sources
  • Demographic data
  • Data Studio integration
  • Optimization
  • Multi-site setups
  • Connection to non-Google products
Google Analytics is a free option that keeps up with much more expensive and difficult to use competitors, so it's hard to argue with that. If you are using other Google products or have limited technical capabilities on staff, it is absolutely the way to go. If you have a more complicated optimization or tracking program, it probably can't keep up with your needs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It always helps identify usage, trends, and opportunities for growth. You can stay high level, or get pretty granular in order to dig into trends and patterns that will help your business thrive. It bridges the gap between what you "think" is happening and what actually is happening. It allows us to communicate more effectively with our clients as a result.
  • Traffic analysis
  • Demographics
  • Geographic usage
  • User training
  • Get rid of the new version
  • Provide quick and easy onboarding
It's particularly suited to brands, individuals, and businesses who want to know more about their business and how to grow it. We always set up at least a rudimentary implementation, even if they don't decide to move forward with deeper analysis. This allows us to have something to fall back on.
Heide Rembold | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is often used by one individual (myself) with occasional consultation and sharing with other members of the staff. As the Director of Marketing & Analytics, I use Google Analytics to track data on our website and relay that information to our team, as well as use it to come up with ways to increase traffic to our website and business in general. The business problems we address as the questions of how consumers are getting to our website, what they're doing once they're on it, and when and how they leave.
  • Has details on everything
  • Raw data, up for interpretation
  • Multi-user functionality
  • Courses available for education
  • While raw data is nice to have, I do wish there was an easier way to provide reports from Google Analytics directly. Something that could answer questions straight-forward for people.
  • I would appreciate "helpful hints" or a cheat sheet of some sort, so when quickly searching for something such as time on a certain page, I can find it quickly.
  • I really don't have a third point!
I am highly likely to recommend Google Analytics to a friend or colleague if they have the goals of knowing what is going on in their website and how they can improve the layout, design, or working of it to increase attention, sales, et cetera. The many functions that Google Analytics provides make it a fantastic platform to record and present data, including the "goals" setting.
J.P. VanderLinden | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Analytics is a first step for anyone actively marketing their site with online efforts. It allows for a clear understanding of website user behavior and content performance, broken down by factors like source, campaign, geography, and time. Regardless of whether you manage paid media campaigns, organic social or search efforts, or website UX/UI and Conversion Rate Optimization, Google Analytics has some value to provide you in its tracking and reporting.
  • User pathing and flows can help a site manager understand better how site visitors move through their content in order to streamline and present a better experience
  • Acquisition reporting shows not only where traffic comes from, but also how visitors from particular sources engage with the website as compared to each other.
  • Ecommerce conversion tracking goes beyond simple revenue reporting to show how different products or product categories sell, and how the checkout and cart process could be better optimized.
  • As a legacy user of Analytics, it still rankles that keyword tracking was removed, especially if you're managing SEO and organic search efforts.
  • GA does not yet have a good solution for cross-device user tracking; Facebook has been able to figure this out with smarter cookies, you'd like to think Google could as well.
  • Analytics defaults to last-click attribution, and while there is an attribution modeling section, it doesn't universally touch the entire platform, only a small subsection of reports. Allowing changes to the attribution across the entire set of reports would be a big lift.
It's going to be hard to beat this offering for the price (free). Even if it falls a little short in some areas, the savings compared to something like Adobe Analytics or Mixpanel over time really adds up.

That said, it is particularly useful for anyone running a website where the key actions are tracked online. For example, a lead-generating site where a form is filled out on the website or a meeting is booked; an e-commerce store where products are bought and sold directly on the site; or a SaaS organization where the signup completely happens online.

On the other hand, if your main customer activity happens in-person or over the phone, it's going to be harder to connect site activities to the ultimate goal, which is going to decrease the value Analytics brings.
Hector Arritorena | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
[Google Analytics is] used [by] the Marketing team to track how visitors navigate our web site, how they use it, what pages are most seen.
We also use it to analyze sources of traffic, to see if people come from google search, social networks, email campaigns, etc.
Another cool use is to see the average time on page (before they leave) and the bounce rate; both are quite good indicators to measure the expectations of the people against our offering.
Finally, we also use it to compare performance across months, given that you can select the period of time to analyze, then you can compare monthly, but also yearly (January 2020 vs January 2021 for example) and see if we have stationary periods.
  • Source analysis
  • Bounce rate
  • Time in page
  • Regions of visitors
  • Hard to learn to use properly
  • Flow between pages is difficult to interpret
  • Unknown sources (you have the number but you can't identify the source)
  • Errors in social networks numbers of visitors
[Google Analytics is] absolutely necessary to improve your web presence as previously explained[.]
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In our workplace, different online and offline marketing teams use Google Analytics. It allows us not just to analyze different channels but also gives us insight into our end users. So far, it's helped our desktop team understand where the user drops off and how we can improve those drop-offs. Based on the data we analyze, we create content that allows us to retain users for a longer period of time and reduce drop-offs.
  • Captures all the data from our site
  • Measure campaign performance
  • Segmentation
  • Can be a huge learning curve for some if never used Google Analytics
  • Setting up an alert system is missing
  • Better interactive notifications in taking actions quickly
Comparing to its competitors, Google Analytics has all the bells and whistles. Some components are missing in terms of customizations. Some of the other analytics platforms allow you to have a lot more customizations compared to Google Analytics. However, Google Analytics is great for tracking users in real-time to measure your acquisition channels for the basic needs. You can link Google Analytics to your Google Ads account to go further in analyzing data and getting a better insight into your existing users/new users for more advanced users. Conversion tracking is OK. It seems like it is a bit out of touch with reality, and the numbers seem to be overly inflated. Also, setting up Goals can be tricky per our experience.
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