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ActiveCampaign

ActiveCampaign

Starting at $9 per month
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Overview

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

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Recent Reviews

TrustRadius Insights

Confusing and overwhelming user interface: Several users have found ActiveCampaign's user interface to be confusing, overwhelming, and not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • List management (650)
    9.6
    96%
  • Standard reports (584)
    8.0
    80%
  • Dashboards (597)
    8.0
    80%
  • Email deliverability reporting (631)
    7.2
    72%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.activecampaign.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

3 simple steps to writing great emails using AI in 6 minutes

YouTube

Getting Started With Automation In 5 Minutes With Free Templates

YouTube

A/B Testing automations using the drag and drop builder (Case Study)

YouTube

Getting More Deals With This Automated Cold Email Outreach Tool

YouTube

ActiveCampaign Updates: AI Tools, and Advanced Segmentation

YouTube

Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.6
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

9.6
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.4
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is ActiveCampaign?

ActiveCampaign offers small teams a platform for intelligent marketing automation. According to the vendor, customers from over 170 countries use ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

ActiveCampaign Videos

Using automations to save time and push podcasts with Caspian Studios
Making more money using advanced Abandoned Cart Tool [eCommerce 2023]

ActiveCampaign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

ActiveCampaign starts at $9.

Mailchimp, HubSpot Marketing Hub, and Klaviyo are common alternatives for ActiveCampaign.

Reviewers rate Integration with Microsoft Dynamics CRM and Integration with SugarCRM highest, with a score of 9.8.

The most common users of ActiveCampaign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(895)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.

Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.

ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.

Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.

Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.

Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.

Attribute Ratings

Reviews

(126-150 of 668)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We have seen an improvement in our email engagement based on the reports we can generate in ActiveCampaign. The A/B testing is very helpful in creating the most effective content and message that is relevant to the needs of our potential clients.
Julie Barber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It has saved us days of work both in setting up and running campaigns.
  • It allows us to see what's working and what isn't from our marketing efforts using hard data - this is saving us time and money as we can course-correct quickly if something isn't working, or up the ante, if it is!
Tameka Allen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It has helped me generate quality leads for future sales.
  • Our average campaign email open rates have increased between 35%-45%
  • Our average automation open rates are 121% and click rates of 68%
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Keeping contacts very organized. I can easily identify who is interested in what.
  • Saves me time by being able to duplicate a campaign.
  • Love, love the ease of integration with my Shopify store. Saves so much time!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It has made everything so much easier to streamline.
  • You can send a simple email or create them from templates and send with just a couple of clicks, which makes the process very easy and quick.
Matt Wolfe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • ActiveCampaign instantly boosted our sales because we were able to repeatedly get in touch with visitors to our site
  • ActiveCampaign made it easier for us to get ultra targeted and only put relevant emails in front of people, improving our relationship with our list
  • ActiveCampaign made it easy for us to import existing email flows from other companies that were already proven to work
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Opening rate has increased due to improved deliverability compared to our previous provider.
  • Customers replying to the email with personal messages and feedback thanks to them feeling that the messages are speaking to them. And this is made possible with ActiveCampaign's functions to personalize and show the most relevant information to the right audience.
  • Sales conversation has improved thanks for the more targeted content that again is a great function that can be used. To show certain content to specific users is helping us be more relevant.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • ActiveCampaign has saved me an incredible amount of time, both delivering emails and also capturing/exporting data through integrations. This data lets me expand upon the analytics that come with AC, and truly see what's happening with my funnels & automations.
Justin Meadows | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It has saved a lot of time for the support staff when a new client signs up
  • It has saved me a lot of stress knowing that new clients are looked after
  • We have definitely made more sales by sending regular emails to our audience
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Negative: We've had several workshops where participants didn't get entered into the automation do to an error on AC end, and that resulted in a large loss over several workshops.
  • Positive: It's very easy for us to see exactly who is opening our emails, at what time, and where they are. It's helped us when people complain that "they didn't get an email" or that "our system isn't working".
  • Positive: Everything is very simple and organized and it's saved us a lot of time by having all of the information we need in one place.
Tim Weatherall | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • ActiveCampaign has allowed us to reach customers on specific days like their birthday or anniversary. This has improved our customer retention.
  • We have been able to automate the delivery of instructions and necessary information to our customers. This makes for a smooth trouble-free experience.
  • We have been able to better follow up with customers who show interest in products through visiting our website or clicking links in newsletters.
Chantal Vanderhaeghen Dip. Couns | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • It has helped me keep in touch with my clients
  • It has helped me see you is interested and who isn't through easy to read statistics
  • I am able to reach out to target clients when I have something they may be interested in
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