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Dayforce

Dayforce

Overview

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

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Recent Reviews

Dayforce Review

7 out of 10
April 11, 2024
We use Dayforce for the majority of all or our HR needs except learning management and leave management. We use the HUBS to get …
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Dayforce

10 out of 10
February 02, 2024
We use Dayforce for Payroll and HR. We have over 20 locations with varying ESA requirements and multiple jurisdictions. Dayforce is able …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Pay calculation (568)
    9.0
    90%
  • Update personal information (578)
    8.7
    87%
  • Pre-built reports (572)
    7.7
    77%
  • Report builder (572)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.7
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.8
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.3
Avg 7.7
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Product Details

What is Dayforce?

Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.

Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.

Key product areas:

· HRIS

· Global payroll, on-demand pay

· Benefits

· Workforce management, including time and attendance and task management

· Talent acquisition, including recruiting and onboarding

· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system

· Advanced reporting, analytics, and dashboards

· HR self service via the Dayforce mobile app

Dayforce Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Dayforce Screenshots

Screenshot of Dayforce Home ScreenScreenshot of Scheduling DashboardScreenshot of Compensation DashboardScreenshot of Succession Planning - Talent MatrixScreenshot of Payroll DashboardScreenshot of Dayforce Mobile - RecruitingScreenshot of Dayforce Mobile - SchedulingScreenshot of Dayforce Benefits Decision SupportScreenshot of Dayforce AssistantScreenshot of Dayforce WalletScreenshot of Performance ManagementScreenshot of Docu SignScreenshot of Dayforce Dash BoardScreenshot of CompensationScreenshot of BenefitsScreenshot of Benefits IntelligenceScreenshot of ApprovalsScreenshot of Analytics DashboardScreenshot of AdministrationScreenshot of Workforce ManagementScreenshot of Workforce management AnalyticsScreenshot of Talent SolutionScreenshot of Payroll

Dayforce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai

Dayforce Downloadables

Frequently Asked Questions

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Dayforce.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 9.

The most common users of Dayforce are from Mid-sized Companies (51-1,000 employees).

Dayforce Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)1%
Mid-Size Companies (51-500 employees)18%
Enterprises (more than 500 employees)81%
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Comparisons

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Reviews and Ratings

(1130)

Attribute Ratings

Reviews

(76-100 of 622)
Companies can't remove reviews or game the system. Here's why
May 30, 2023

DF

Score 5 out of 10
Vetted Review
Verified User
Incentivized
I use it every day. My job is primarily based in day force. I do payroll and Human Resource things in the system. The problem with the business is the customer service. Sometimes it takes weeks for the company to respond with answers. This is a huge issue when we are trying to resolve things quickly.
  • payroll quick entry
  • history
  • customer service
  • system issues
I like the payroll quick entry aspect where you can list check adjustments quickly and efficiently. This is super helpful when processing large payrolls. I do not like how there are issues and it takes them long to respond. A customer service chat where instant answers are possible would be helpful and useful.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Dayforce is our all-in-one source for Employee data, employee self-service, payroll, recruiting, and performance. We use Dayforce across the organization. It has helped us transition away from paper in many cases, and we're working on more. We have recently begun integrations with other software our company uses, and are using an API as well.
  • We really like the Dayforce App.
  • The system is very customizable.
  • Updates are done bi-annually
  • Reporting is a bit difficult, but has been getting easier. There is less help available by telephone recently. We are being told more frequently that reporting help is billable.
  • The recruiting module should be more customizable.
  • We no longer have a designated account rep, which is problematic.
It's great for our hourly staff to track their time, plus with working remotely, they can use the web clock instead of the physical clock. The system works better now that it dos not require Silverlight. That also opened up access to more on the app. I feel that recently, some defects have occurred with system updates. It seems that there are more and more defects after updates.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Dayforce to manage employee records, their files, and process payroll. We haven't utilized the entirety of Dayforce yet, but we are looking into implementing the onboarding and document management features first. At the moment, the majority of our companies use another system that assists with our payroll processing, but within this year, we would like to incorporate about 6 companies into Dayforce entirely.
  • Record keeping is fairly easy (compensation changes, Notes feature)
  • A whole library of how and what to do with processes within Dayforce (using DIG), including the support site with extremely helpful articles and posts asked by other users with similar questions
  • User-friendly for those not in an administration role (managers, employees)
  • While the support site is helpful and people assigned to my questions were great, I've struggled with communicating with people when it involved implementing something new into our production site. Response times were low, they had trouble understanding what we needed to be implemented, and didn't apologize for it. My guess is that because we're one of Ceridian's "smaller" clients. Regardless of the size of your client, we still would like proper service! This is so far the only feature I have had issues with; the majority of Dayforce has been easy to use and I can self-learn pretty easily.
I enjoy figuring things out on my own if I run into any errors and what's helped me was using the DIG or support site to help guide me in the right direction. There was an issue with payroll mapping and it involved benefits elections - I sent in a support ticket and they were extremely helpful and provided me with the correct articles to also attempt to fix it on my own. They also gave me the solution, but I thought it was quick and handy to access something so readily available.
May 22, 2023

Short review.

Score 6 out of 10
Vetted Review
Verified User
Incentivized
HRIS system and timekeeping. Our old system was paper. DF put mostly everything in a paperless environment that is easier to track than before. Timesheets are a major plus to the paper system we had before. However, there are some items that remain on paper due to system limitations.
  • Pay policies.
  • timesheets
  • schedules
  • Mobile access.
  • FMLA and leave tracking, no formal system.
  • Attendance management. Points cannot be edited from AM; you have to constantly unlock timesheets to update points.
  • Attendance management link to forms for write-ups. Write-ups are still a manual form process. There is no link from AM to HR incidents.
  • Supports lack of urgency. Some cases drag out due to no response from support. Then you get flopped to another support person and have to start over at the beginning.
  • End-dated entitlements should not be seen on the ECP screen. New policies should not be seen until the start date.
  • An easier way to create forms. Drag and drop.
  • Write-ups should have workflows with digital acknowledgments from employees and managers.
  • Benefits - medical support orders should be able to lock employees' dependents so they cannot be removed from benefits.
  • Transfers - schedules and pay should auto-update to the new ECP info.
  • Headcount as a qualifier on pay policies.
  • Workflow visibility on forms. Easy way to see whose approval is still pending. When printing forms, workflow approvals need to show on the printout.
There are multiple items that are missing in functionality. FMLA and leave tracking is one of the bigger items. I don't see that has moved for several years in the AHA portal.
May 17, 2023

Payroll Manager

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Dayforce daily to process payroll, follow workflows, update HR info, timesheets, time away, etc.
  • Payroll section provides up to the minute earnings
  • Ease of use for workflow forms-increases, terms, loa, etc
  • Customer support
  • Modifying reports sometimes requires assistance
  • doesnt recognize a primary manager at this time, which is needed.
Support is quick to resolve issues and make system updates. The payroll section is user friendly and far beyond other systems i have used. Continues to improve with what the times demand.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Using Dayforce has allowed us to bring information and processes together under one system - Recruiting, Hiring, Scheduling, Timesheets, Performance, Compensation, Benefits, Payroll, and Reporting. Previously we had multiple systems that didn't all talk to each other and we had to use a lot of spreadsheets to report on data.
  • Workflow Designer - it's fairly easy to use and you can design your workflows to be as simple or as complex as you need
  • The new homepage - the HUB - is a nice addition allowing us to customize the information and the links for various roles
  • Custom reports - creating custom fields requires knowledge of SQL
  • An easier way to create and maintain master schedules would be appreciated. To use shift rotations for everyone would require creating thousands of shift rotations.
  • Being able to use custom forms on the mobile app. The majority of our onboarding uses custom forms and because of that, we can't use mobile onboarding. We've had to take a significant portion of our onboarding process outside of Dayforce.
  • Support - they consider an automatic email that acknowledges that your case has been received as meeting their SLA. It can take a long time to get someone actually assigned to the case; they seem to have a lot of turner in Support; and now they are pushing services that they used to include as part of Support over to their billable projects division.
If you have consistent schedules, not a lot of changes with employees (transfers, promotions, changes in schedules or hours), Dayforce would probably meet your needs. If you need maximum flexibility, you may struggle with Dayforce. Also, if you have some basic SQL and XML experience, you will be able to work through creating custom fields in reports and creating custom forms. Customers do much of the implementation and on going work in Dayforce so you do need to be prepared to commit time to implementing and maintaining the system.
April 28, 2023

A robust product

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce to manage the HRIS and Payroll functions at 35 locations in 9 states. We are able to have both weekly and biweekly pay runs and utilize their On-Demand Pay option called the Wallet.<br>Ceridian is ever growing which is a good and bad thing. New features are continuously being added, but customer support can be lacking due to all the changes.<br>
  • On demand pay
  • Retro pay
  • HRIS
  • Tax Services
  • Customer support
  • Billing\invoicing
Ceridian Dayforce is very robust and has so many features, but each has its own charge. There are a lot of nickel and dime-type fees that can add up.
Tax services are very overwhelmed and understaffed. We have had multiple issues where tax issues have not been addressed for several months. These caused additional fees and penalties.
Score 8 out of 10
Vetted Review
Verified User
We've used Ceridian Dayforce for the last 5 years. We use both the Workforce Management and Payroll modules to process our hourly (weekly frequency) and salaried (semimonthly frequency) employees. Upon implementing the system, our processes are now more automated than before. This was important to us as we have a separate HCM system, we were looking to find a system that could interact well with it.
  • Interface well with Oracle HCM
  • Constant updates and upgrades are regularly roll out to clients
  • User friendly system
  • Support system is not the greatest. Tickets take a long time to be resolved. Most have been outsourced to outside countries.
  • Entitlement module is very difficult to setup and modified.
If a company doesn't have any complex policies, Ceridian Dayforce would work well. We found Dayforce cannot accommodate our labor costing needs. Though they have the module, but it's not allowing to refine it further. It is crucial to provide the implementation consultants all the info they need to set up the system from the get go.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ceridian Dayforce is our Human Resources backbone. We have implemented it at each of our business units, and it connects us as one team instead of nine separate departments. We use it for the core functions: HR, Payroll, WFM, Benefits, Time & Attendance. We also use it for labor tracking, GL, reporting, recruiting, learning, performance, compensation, and engagement surveys. We are also in the process of rolling out use of Ceridian's succession planning and position management modules.
  • Payroll
  • Consistency-Stability-Reliability
  • HR System of Record
  • Customer Service
  • Variability (more than one way to accomplish something)
  • Attendance Management (module needs updating)
  • Mobile Experience (has come a long way, still has some gaps)
  • Recruiting/ATS (has come a long way, still has some gaps)
  • Tax Service (is not nearly as strong as their core customer service)
I can't think of too many scenarios where it's not well suited. Maybe it would be too much for a very small company. Maybe it's not the best fit for a company located in a country where Ceridian doesn't have its own payroll platform (list is shrinking). But for any company looking for efficiency and standardization in terms of payroll, HR, and even operational processes, I think you can't go wrong with Ceridian.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company is currently using Dayforce for our payroll, HR, workforce management, labor tracking, recruiting, benefits administration, and performance management. It has been a great experience. We are in the process of expanding it to eight other business units within the umbrella of our parent company. At Morgan, we plan to begin using Dayforce for compensation, onboarding, learning, and succession planning in the coming weeks and months.
  • Ease of use
  • Ability to automate processes and reduce paper use
  • Improved employee experience
  • Customer support when issues arise
  • Reports are tricky for new users
  • Some features still rely on Silverlight for functionality
  • Mobile functionality still being developed and improved
Ceridian Dayforce is perfect for a growing or maturing company that is looking to automate processes rather than relying on manual work, Excel sheets, and paper forms. It can help take your employee experience to the next level. If you are already heavily invested in a robust HRIS and Payroll system, switching to Dayforce couldn’t hurt, but the impact wouldn’t be as dramatic in many cases.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Dayforce for almost all aspects of our business - the biggest modules we utilize are People, Payroll, Recruiting, Learning, Benefits, Performance, and Compensation. Having an all on one system allows us to be consistent between all aspects of our HRIS function. We try to utilize the system in all aspects of the employee life cycle (from attracting talent, to making an offer, to hiring, creating merit increases, etc etc). We also heavily utilize the reporting aspects of the system to ensure that we are in compliance and doing the right thing with all of the previously mentioned modules. As a large employer it can be very difficult to keep things consistent and visible across the organization - using one platform for the vast majority of our HR functions allows us to more effectively do that
  • Payroll/Pay Policies are extremely effective
  • Reporting is strong, it's rare that I hit walls
  • Performance/Compensation are clear and easy to use for our employees
  • Ceridian Tax Services - sometimes they feel a bit inefficient
  • Learning has made some nice strides but because it is an outside integration you can feel its limitations
  • Schedules module is more manual than we would like
I think for any large-scale employer Dayforce is a great choice. In my opinion payroll/pay logic is the system's bread and butter so if that is a current deficiency I think Dayforce is an easy choice. Once that decision is made you also are able to get a lot of efficiency out of the other modules that I have mentioned
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for payroll, benefits, tracking attendance and much more. Payroll is processed bi-weekly. Benefits enrolment is entered in Dayforce and exported to our benefits provider. Attendance is tracked in Dayforce and sick days, vacation days, and personal days are accrued and tacked in DF. Our year end T4s are generated and printed in DF. Various reports for analysis are generated in DF as well.
  • Payroll
  • Attendance tracking
  • Reporting
  • Support
  • Benefits
  • Reporting
Ceridian DF meeting our needs and requirements. I've never had an issue processing payroll and generating year end T4 statements. Ceridian DF is very user friendly and the education center is great. I rarely enter a support ticket but when I do, it's addressed in a reasonable time. The support is very knowledgeable and always helpful. The benefits module is sometimes finicky.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for onboarding our new employees and enrolling their Health Insurance Benefits. We process three payrolls for our pay groups (Union, Exempt and Non Exempt Employees. In our day-to-day operations for our monthly Health Insurance billings, we use the Dayforce Reports and create reports that helps us audit our enrollments with Health, Dental and Vision insurance, Life Insurance, Short Term Disability (STD) and Long Term Disability (LTD) eligibility. Having these reports available to us, helps save us time and money in reconciling the monthly invoices we receive.
  • When re-setting the log in password for employees, it can be change instantaneously and saves everyone time.
  • The Reports that can be generated through Dayforce will save you time and energy.
  • When doing a payroll and there is a Quick Entry to do, it is great that you can verify the outcome immediately, by using the flyout and viewing the employee's earnings statement.
  • Larger print on reports when they are generated. The payroll register can be hard to read at times.
  • Every Employee has an Employee Number. When generating reports it puts the two together. If on an excel document, I always have to do a Text to Columns adjustment to separate them. It would be nice if they were separated right away.
From the reports we are able to generate on a monthly basis, we can easily reconcile our monthly enrollments with Medical, Dental and Vision coverage, Life Insurance Coverage, Long Term Disability (LTD) and Short-Term Disability (STD) eligibility.

If the report is not just right, we learned how to adjust the report to meet our needs. For example, every employee has a number assigned to them. Sometimes when a report is generated it puts the two together in the same cell, since it is an excel document, you can easily separate the name and employee number by doing a Convert Text to Columns Wizard.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ceridian Dayforce is our complete HRIS suite. Dayforce allows us to streamline our processes and helped tremendously in our onboarding. The LMS also helped tremendously improve our process for tracking training.
  • Payroll--Very easy process and the reporting is a breeze
  • Creating earnings codes is a snap
  • Onboarding made easy
  • Difficult to figure how to do things but once you do it is easy
  • PTO Balances no future reporting
  • Customer Service-would be nice to have a dedicated person to call
I love using Dayforce. As soon as you figure the system out it is so easy to use. The fact that there is one platform and the component parts (payroll, HR, etc) all speak to one another makes the system amazingly integrated
Score 5 out of 10
Vetted Review
Verified User
We use Ceridian Dayforce for Timekeeping and Payroll, Recruiting, Hiring and Onboarding, and just started using the Hub feature. Before implementation, we had a number of separate programs that required integration, i.e., one program for payroll and timekeeping, one program for people management, one program for Recruiting, etc. Now, with a few exceptions (we are not currently able to use the Scheduling module for our needs), everything is managed within one system.

There are many benefits to using Dayforce, especially on the Payroll side. However, there are some major drawbacks/limitations, especially with regards to the Recruiting module and features that are commonplace with Applicant Tracking Systems.

Overall, Dayforce has moved our organization in a good direction, but their sales team provided inaccurate information during the discovery and implementation phase, and Support takes a long time to respond to and resolve tickets.
  • Online Training Resources
  • Suggestions/AHA Portal
  • Hub Feature
  • Recruiting Module
  • Letter Template Customization
  • Use of Preferred Name Throughout System
Ceridian Dayforce has an excellent Payroll module, and our employees have benefited from our implementation of the Hub feature. Hub allows us to share news and information, collect policy acknowledgment, link to internal and external sources, etc. and customize content based on the audience role or company. In my opinion, the Recruiting module has many flaws, especially when compared to other Applicant Tracking Systems. For companies that recruiting and hire multiple positions frequently, you may be better off with a separate system that can be integrated with Dayforce.
Score 9 out of 10
Vetted Review
Verified User
Ceridian Dayforce is used to manage all employees information in one module. It's used to manage time worked and allows our company to keep track of vacation, sick, etc time used. Employees are able to access their information which saves management time and allows the employee to keep track of their own vacation time available to them.
  • Its efficient and effective
  • time clock connected with program on line
  • all information in one module
  • be able to use with all windows explorers
Ceridian Dayforce tracks employees time and attendance which makes it easier for management to review an accurate attendance information. The data collected is used to monitor attendance, edit any problems. This helps when it is time to authorize timesheets at the end of payroll saving time to focus on other areas that need management attention.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for all of our HR and Payroll needs. We implemented Dayforce in 2021, taking us from 6+ vendors to one for HR and Payroll. We love the platform and the end user ease. We have been able to not only integrate our processes, but we have been able to downsize our payroll department by 2 FTE. Customer Support is very responsive and helpful. I am very happy with the decision to go with Dayforce for our full HCM platform.
  • Customer Support
  • Compliance
  • Product Development
  • Work Assignments
  • Reporting is good, could be better
  • Deleting manager when employee is termed
Our change from our previous HRIS/Payroll vendor to Ceridian Dayforce, although a lot of work getting implemented, has been remarkable. The up to date products and the R&D that Ceridian dedicates to their product(s) is outstanding.
March 13, 2023

Great System

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce throughout the organization from time clocks to payment. I personally handle the payment to the executives.
  • Shop floor reporting
  • Training Tracker
  • Report writing
  • User friendly menu
  • Ease of processing
  • integrating with third parties
  • payroll tax set up
The ability to report in a production environment was a great improvement over our previous system. Also, the dayforce wallet is something not offered by others.

Customization of vacation time was an issue for us but it is now working ok.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently utilize Ceridian Dayforce for: payroll, recruitment, employee workforce management, performance management, time and attendance and document control. We use Dayforce to support our operations with managing employment relationships, their pay, time entry and self serve items for employee files. We also use Dayforce messaging to reach employees with company wide communication.
  • Form processing (hiring, terminations)
  • Time and attendance
  • Payroll
  • Benefits
We really enjoy the use of it for Payroll; however has significant limitations for our needs with tax exemption and payroll processing.
Benefits continues to be a significant challenge resulting in signficant administration and reconciliations for very random system errors with calculations for earnings and deductions
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce as our employee information system of record. It serves as our ATS, tracks time, attendance and entitlements, processes our payroll, manages our benefits administration and our performance management. Having so much data in one system is powerful for making data based decisions. Having a system that manages so many of our HR processes has created so many efficiencies in our team.
  • Employee data system of record
  • Payroll Processing
  • Ease of integrating with other systems (i.e. Active Directory)
  • Many notifications aren't easily configurable
Ceridian does a good job at processing payroll properly - knowing and trusting that the system will properly process pay is such a huge deal. Though they are sometimes slow at loading federal and provincial tax forms. The employee information database is great.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Payroll - Making pay easy. From the HRIS visibility to Timesheet integration in Pay Run Management, it is easy to see where and why people are being paid the way they are.
  • I love that everything is integrated within Dayforce - Payroll, Timesheets, HRIS, Reporting, and Recruiting... there are so many tasks in one place.
  • In addition, when you update something, you don't need to go to a separate system to recalculate since it's all there. I'm quite fond of how Payroll works for me.
  • Versatility of reporting
  • Sometimes it can be difficult to find where something is stored so that you can update something on the setup.
  • Reporting has gotten so much better, but another example is a struggle is trying to add a field to an existing report, particularly ones from Payroll or Timesheets.
The payroll tools are particularly close to heart for me. I feel that the features within Payroll are incredibly useful in auditing the pay [run] to ensure that employees are paid accurately. Often times, I'm just confirming that I can recreate manually a few employees' pay to confirm the setup is correct, which it most always is. I've primarily used Dayforce [Payroll] for mid-sized companies with between 3000 and 10000 employees, but I can see how this would benefit employers of a small sized company too. Since a company can customize Dayforce to their needs, it's really one size fits all. One thing to note is that during implementation, your company should KNOW what they want, and a general idea of the setup needed to get it. Preparation and pre-learning are key since the implementation specialists and as you go into Support, will basically let you lead - you tell them what you want and they try to implement it. There's no consulting on their part. No "do you think it is better to...". It shouldn't be a dealbreaker, just something to know going in.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for hourly employees to clock in and out for their shifts and meals, request time off, input time off for emergencies, manage job candidates for review and scheduling interviews. It's a centralized software for us to track all employee hours and requests. We also can review and approve hours for payroll as well as to select and manage our benefits throughout the year.
  • Managing employee hours for payroll
  • Managing our personal benefit selections
  • Import candidate data from Indeed for hiring manager review
  • Ceridian Dayforce will show if an employee has approved hours off for a day, but does not specify the time; you have to access their actual time requested from another page.
  • Ceridian Dayforce is sometimes sluggish to respond and can give errors when saving information so it has to be done a second time.
  • It's not easy in Ceridian Dayforce to see how many hours off an employee has taken over any specific time period.
Ceridian Dayforce is a good centralized human resource software for managing employee schedules, payroll, time off requests, and benefits. It's generally easy to use, but sometimes requires a few extra steps, such as if an employee is shown to have 2 hours scheduled off during a specific day, you don't see what hours on the timesheet. You have to go to a separate page to pull up time off requests if you want to see exactly when the employee is going to be away.
Chris Ciechanowski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ceridian Dayforce is used to effectively manage our entire workforce. We utilize various modules to help better manage the entire employee Lifecyle. One of the greatest feature of Ceridian is the fact it's an all in one solution and you can customize the product be selecting the modules that are important for your business. In addition, the more you work and understand the Ceridian Dayforce system in it's entirety, the more powerful it becomes and the more powerful it grows over time as you understand what you are able to customize and build personally.
  • Give the ability to customize and self create solutions for your business.
  • The reporting capabilities have always been outstanding and the new visualizations bring that to another level.
  • The Dayforce overall payroll capabilities are world class.
  • The overall recruiting module has a lot of room for improvement. If you need details, we can chat but that is the single most glaring opportunity for improvement for Dayforce.
  • The billed service wait time of 8-12 weeks right now is very lengthy. I understand the labor market and growth of the company so I hope this drops significantly.
  • I'm excited to see the mobile benefit enrollment coming and I would like to have all onboarding be mobile as well and more user friendly.
I think to get the most out of Ceridian Dayforce you really need someone or multiple people that are willing to dive in and understand the system, push it, and learn what levers you can pull/push to get the results you are looking for. It's a tremendously powerful system, but unless you are willing to push it, you'll likely not get as much out as possible. I would probably recommend this for a mid to larger size company with multiple core users in a department. Last point, we have over 250 locations and Dayforce is built to handle a company our size and larger. It's a powerful tool.
Kari France | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Ceridian Dayforce for payroll, benefits, onboarding, offboarding, recruiting, learning, applicant tracking system, performance reviews, recording timesheet information. We switched to Dayforce because before we were utilizing several different portals and platforms and with Ceridian Dayforce we have everything housed in one location and one login.
  • Payroll processing is very user friendly
  • Benefit enrollments and benefits information is easy to work with in the system
  • Access to reporting
  • Having information in real time in one platform for several modules.
  • Support Community is great resourse
  • Mobile app and functionality matching what is in the URL based platform. Forms, enrollments, etc.
  • Support for some modules is not great
  • Creating reports can be complex and difficult
I am happy with Ceridian Dayforce overall. It is nice having all of our company and employee information in one place. We went live July 2021 and I would say our biggest issue(s) were the implementation and some of the SME's not being as knowledgeable and helpful in some areas/modules as others so that slowed down the process with some of the modules we were implementing. The support team is much more knowledgeable than the implementation team we found out after go live. Some modules are not as strong as others - say the engagements and learning compared with the payroll and benefits, but there are always releases coming out where Ceridian is making those modules better.
February 13, 2023

Dayforce is a winner

Score 9 out of 10
Vetted Review
Verified User
We use Dayforce for Time Management, Payroll, Benefits and reporting.
  • Time Management
  • Benefits
  • Payroll
  • Security around the ability to give access by limit by person vs role or location
It does a great job allowing us to automate processes where we send our employee benefits elections automatically to the carriers. We are able to easily create ad hoc reports and even create custom fields within those reports. We are able to easily import data if needed. They need to improve the way security is managed within the application so that you can give an individual access to a specific area without the person being a direct report of another person but still limit the data that is seen.
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