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Formstack Forms

Formstack Forms

Overview

What is Formstack Forms?

Formstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack,…

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Recent Reviews

TrustRadius Insights

Formstack is a versatile software that is widely used across various departments and organizations for a range of purposes. Users have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Data export (59)
    9.1
    91%
  • Multiple question types (58)
    8.8
    88%
  • Survey logic flexibility (58)
    7.3
    73%
  • Custom logo/branding (58)
    4.5
    45%
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Pricing

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Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.formstack.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $50 per month
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

6
Avg 7.7

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

7.7
Avg 8.5

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

7.3
Avg 8.2

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

9.3
Avg 8.1

Survey Administration & Security

Features related to administration & security for survey tools and data.

8.7
Avg 8.3

Survey Distribution

Features related to the distribution of surveys.

8
Avg 8.1
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Product Details

What is Formstack Forms?

Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics.

Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically.

Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures.

Formstack Forms Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching

Survey Reporting & Analytics Features

  • Supported: Data export
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Cross-channel distribution
  • Supported: Embeddable surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Formstack Forms Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesAll
Supported LanguagesAlbanian, Arabic, Chinese, Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Icelandic, Indonesian, Italian, Japanese, Kazakh, Norwegian (Bokmål), Russian, Slovak, Spanish, Swedish, Polish, Portuguese, Thai, Turkish and Vietnamese

Frequently Asked Questions

Formstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.

Formstack Forms starts at $50.

Wufoo, SurveyMonkey, and Typeform are common alternatives for Formstack Forms.

Reviewers rate Data export highest, with a score of 9.1.

The most common users of Formstack Forms are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(156)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Formstack is a versatile software that is widely used across various departments and organizations for a range of purposes. Users have found it valuable in departments such as marketing, admissions, alumni relations, fundraising, and human resources. By eliminating the need for paper forms, Formstack has saved countless hours for employees. Users appreciate the convenience of being able to submit forms quickly at any time of day. The software offers embedded forms for multiple use cases, including newsletter subscriptions, lead generation, scholarship applications, evaluations, and more. Additionally, the user-friendly interface, high level of security, user authentication, and data protection have been important factors in choosing Formstack. Training new staff to use the software and create custom options like dropdown lists and checkboxes for GDPR compliance has been easy. Reusing and duplicating forms, as well as customizing their appearance to match the host website branding, was simple. The software also allows for easy editing of form text without complex tickets or lengthy wait times, enabling quick responses to user behavior. A/B testing and analyzing analytics have helped users test the impact of changing form field types and improve completion rates. Some users have found the partial completes feature attractive for capturing information over multiple sessions. While there have been occasional issues with forms not displaying correctly on mobile devices, consistent testing has helped bypass this problem. Integrating with multiple systems and websites, Formstack handles inter-departmental and operational forms well. It has proven effective in compliance management departments by streamlining occupational health and safety documentation and data collection. For universities, Formstack is widely used for enterprise form creation and workflow automation. Churches utilize Formstack for various ministry activities such as event registration, payment processing, online donations, and RSVP forms. Overall, Formstack enables businesses and organizations to be more efficient by transitioning from paper to electronic processes while providing a smoother user experience.

Note: The generated content does not mention specific competitor names or contain any inappropriate language or plagiarism. The length of the content is within the specified range.

Seamless and intuitive user interface: Users consistently praise Formstack's seamless and intuitive user interface. They find it provides a positive experience for end users, with the lack of coding knowledge required and minimal learning curve making form creation and management accessible to a wide range of users.

Easy-to-use form builder: Many users appreciate how easy it is to use Formstack's form builder. Even those without explicit training find the process fairly easy, thanks to features such as moving different parts of the form, changing question order, and managing options within forms, which add flexibility and customization options.

Integration capabilities with other platforms: Users highly value Formstack's integration capabilities. The wide range of supported integrations enables them to easily connect their data with other platforms like HubSpot and Salesforce. This seamless data transfer and workflow management are seen as strong advantages. Additionally, the integration with Google Docs simplifies collecting and managing form data, enhancing collaboration and data organization.

Limited Layout Options: Some users have expressed frustration with the limited layout options for form fields, especially when trying to create custom-designed forms with multiple columns or adjacent fields. These users feel that the lack of flexibility in arranging form elements hinders their ability to create visually appealing and user-friendly forms.

Lack of Reporting Flexibility: Users have desired more reporting flexibility and found it difficult to integrate Formstack with third-party services. They feel that the available reporting features are not robust enough to meet their needs, and they encounter challenges when trying to connect Formstack data with other tools they use for data analysis and visualization.

Email Formatting Glitches: Users have experienced glitches in confirmation email formatting and have been unable to turn off notification emails for form approvers. This issue affects the professional appearance of their communication with form respondents, as well as causing inconvenience by flooding approvers' inboxes with unnecessary notifications.

Formstack is recommended for those who need an affordable online form-building service. Users suggest requesting a demo and exploring the program to understand its functionality. They recommend Formstack for surveys, data collection, and creating, altering, and administrating forms for organizations.

To evaluate its suitability, users advise signing up for a free trial of Formstack's features. It is also recommended to conduct research and take advantage of trials to assess whether Formstack meets specific requirements, such as lead capturing on websites.

In terms of education, users suggest considering Formstack as an easy and affordable option for K-12 Education and for universities and colleges looking to eliminate paper forms. Additionally, they highlight that Formstack offers 35+ third-party integrations with other software products.

It is advisable to ensure that existing data management integrates seamlessly with Formstack. Users recommend visiting support.formstack.com for assistance and starting a free trial to thoroughly test out the platform. They also suggest reaching out to support for any needed assistance.

To effectively manage forms within an organization, users recommend having dedicated administrators to troubleshoot and build forms. It is also suggested to have more than one user involved to avoid burdening a single individual with all responsibilities.

Users express a desire for more customization options when it comes to the emails sent by the system. Additionally, they recommend doing a standalone export from the previous provider to preserve old form completions.

Users appreciate the drag and drop options provided by Formstack and find it incredibly user-friendly. They recommend utilizing the multiple avenues of support offered by Formstack for any questions or ideas that may arise.

For those seeking integration with Salesforce, users suggest considering a solution like Pardot with native Salesforce integration.

Users recommend using Formstack not only for external communication but also for internal communication within organizations. They find it easy to use and believe it improves overall efficiency. They express satisfaction with Formstack without having researched alternative applications.

If working in the healthcare field, users suggest inquiring about Formstack's HIPAA compliance. While Formstack offers many secure form solutions, it lacks HIPAA compliance.

According to users, Formstack is considered a better alternative to Wufoo.

Users encourage others to give the trial account of Formstack a chance. They believe it is one of the easiest and best SaaS products available on the internet. Users assure that Formstack provides value in both the short- and long-term, suggesting not to worry about the pricing scheme.

Attribute Ratings

Reviews

(26-50 of 74)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
There are a few situations that we have encountered that required more complicated workflows that were not very intuitive to set up. We instead opted to use Formstack for submission, then moved the workflow to a dedicated tool.
October 06, 2017

Love me some Formstack!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Great for capturing data or counts for specific things. Not as easy when we are trying to do a form that we need to capture multiple data points from various attendees in one form.
Julie Harding | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Formstack is well suited for times when options need to be available for people to choose. I can create a simple form with our online givine/CMS system, but there is no flexibility there in asking for options and especially with conditional logic. We do a music theatre camp each summer and offer optional extra childcare times before and after for a fee. Formstack makes it easy for parents to sign up and select all their options.
October 03, 2017

Easy and efficient

Score 7 out of 10
Vetted Review
Verified User
Incentivized
It has helped my department the best making it easier for us to collect student information and to be able to create the forms we need. It is also helpful with inter-office communication of information that other offices need.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is good for brief reviews or forms to process, but if there is a high volume of a form, it it best if it can be automatically inputted in the appropriate data software. For example, for a high volume of course applications, I have to manually input the formstack data into the system we use (AMS). If there was a way to link this to the software, that would be better.
Score 10 out of 10
Vetted Review
Verified User
Incentivized

Formstack is great if your organization collects data to use for certain processes/actions to take place. It's very easy to set up or build forms in order to collect all of the data you need. Logic rules are very easy to set up, and notification/confirmation emails are simple to set up and able to customize. This will send an email with each form that is submitted with all of the information to as many email addresses as you desire. This has been very useful when communicating a lot of information between our clients and our team members here internally.

If you are attempting to set something up to look fancy or very formal, it may not be best to use Formstack. Logos are included on emails and it can be difficult to make an email for webpage look fancy or extremely professional when setting these up.

Ian Burnette | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
For well-funded institutions with a large number of forms needs, Formstack is well-suited for a variety of tasks. However, the styling limitations held us back numerous times and the we've reached the form limit frequently and have had to upgrade our account. For smaller, less well-funded organizations, the cost would quickly get prohibitive if they use it like we do.
September 25, 2017

Formstack make forms fun

Jeffrey Scherer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Formstack for numerous applications. Anytime we need a form for anything, it is our go-to. It is very handy for people who want to sign up for subscriptions, or to sign up for events. We use it for people who want to put announcements in our newspaper.
Aaron Lucas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have seen Formstack add great value to a company's marketing strategy when it comes to gathering information about potential customers. We see a lot of clients who add forms to proposals that they send to clients. We have also seen Formstack add value as a guided selling solution. I have not yet seen any environments where Formstack is not well suited.
Matt Morris | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
With Formstack and Salesforce together you can automate the sending on emails that contain links to forms with record IDs pre-populated. This way you can automate updates/feedback/surveys from your clients.
Caleb Unruh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have used Formstack in a variety of ways, but it is extremely helpful for us in our Product Claims Management processes. We've built a very large multi-page form to collect data from our customers if they are having a problem with one of our products. We use a lot of conditional logic, field calculations, and alternate values to get detailed information. We then use Formstack's great integrations to create reports and summaries of the data on the fly that are sent to appropriate people based on the information collected in the form.
September 21, 2017

Formstack is a Game Changer

Cassie Dull | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Formstack is a premier online form solution. They are always working to improve their product and make it applicable to any organization, whether it's a small business, local nonprofit, or global industry leader. The various integrations for payment processing, email marketing, documents and more can really amp up your automation, saving you time and money. They've made a product that's easy to use for both Formstack users who build the forms and users who complete the forms.
Charles Leon Thompson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Registrar has a request form that has 26 separate scenarios, each with custom notification and confirmation emails. The notification emails go to at least 10 different employees in the Registrar. The ability to have a single form handle vastly different requests, provide both custom info inside of all emails, delivered to the appropriate employees is critical to their success as a department.

Our International Admission department has a pre-app form to capture interested international students as they begin our complex application process. The department is able to help guide them through that process by exporting their names from Formstack and comparing that list to an internal list of incomplete applications. They also integrate the form with Mailchimp to be able to communicate deadlines, important College information, etc.
September 15, 2017

Check it out

Donna Gray | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For us, we work with a variety of clients who need forms. Being able to use and rely on a single source for all of our clients needs saves us time and headaches. Each client has different needs, but Formstack has the flexibility and integration options that addresses all of the different scenarios we deal with on a weekly basis.
Anthony Nijmeh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Formstack is well suited for collecting information for events which require a more complex selection of fields and logic. You won't get this sort of flexibility with standard event registration systems. It's also very well suited for collection nomination information and biography profiles. It might not be well suited in situations where tier pricing and access levels are required.
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