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Paycom

Paycom

Overview

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

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Recent Reviews

Thank you Paycom!

9 out of 10
February 23, 2024
Incentivized
I am the Business Manager/HR and also Paycom administrator. I onboard new employees, make employee changes, and process bi-weekly payroll.
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Paycom

10 out of 10
February 16, 2024
Incentivized
This helps our team successfully streamline our payroll processes--so many resources all through one app!
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Takes the worry out of HR!

10 out of 10
January 31, 2024
Payroll & Talent management was a nightmare before as none of the systems intergrated, with Paycom everything is under one system. Paycom …
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Paycom Review

9 out of 10
January 23, 2024
Incentivized
We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and …
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Pricey but worth it

10 out of 10
January 02, 2024
Incentivized
It's our payroll system, so we use it daily. We use it to run payroll, post job ads, hire applicants, conduct employee performance …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (367)
    8.2
    82%
  • Direct deposit files (359)
    8.0
    80%
  • Pay calculation (359)
    7.9
    79%
  • View and generate pay and benefit information (364)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
03:00
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
01:56
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
01:28
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Pricing

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N/A
Unavailable

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

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Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.9
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.5
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

6.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.5
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.7
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.7
Avg 7.8
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Product Details

What is Paycom?

For 25 years, Paycom Software, Inc. (NYSE:PAYC) has offered businesses and their employees HR and payroll technology that provides direct access to their data. Paycom's Beti® technology enables employees to do their own payroll, so they are guided to find and fix costly errors before payroll submission. From onboarding and benefits enrollment to talent management, Paycom’s software streamlines processes, and gives employees access to their own HR information. Paycom can now serve businesses of all sizes in the U.S. and internationally.

Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
How a Global Company Expanded Its Employee Advantage
A Cosmetics Manufacturer Gets a Glow Up

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(684)

Attribute Ratings

Reviews

(26-50 of 390)
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September 27, 2023

Everyone should use Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use, self explanatory sections
  • The Help section is very useful
  • Keeps track of edits
  • Options to show where to make a change such as 'report to'
  • Suggests to show what is needed to make changes such as name change, etc
Stewart Coxwell Richards, SPHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent Customer Service
  • Payroll Processing and Tax Filing Administration
  • Reporting Capabilities
  • Employee Self Service Module
  • Excellent System Training Videos and Resource Manuals
  • Intuitive System Design
  • Setting up manager access is a clumsy and burdensome process. I would like to see Paycom revise this process so that system administrators do not have to set employees up with separate manager login credentials for client side access. It would be great if employees could toggle between their ESS and manager profiles without having to first set up their client side access with a separate set of login credentials.
September 13, 2023

PAYCOM GETS IT DONE

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • File state and federal taxes in compliance agencies
  • Technical Support
  • Contacts government agencies when issues arise involving state taxes, IRS, child support etc...
  • Submits and maintains withholding orders from government or legal entites
  • Would like some extended reporting features
September 12, 2023

Just better.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Training
  • Elimination of redundancy.
  • Ease of use.
  • Provide for the direct submission of Payroll Based Journaling to CMS.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • System is true single platform and updates in real time, more efficient. When I make a change it updates immediately. Never been kicked out of the system trying to change a function.
  • Reporting function is the best I've ever used. Easy to use and fast!
  • Easy to navigate, employees like the intuitiveness of the system
  • Better PTO system than competitors.
  • Best phone app on the market for payroll
  • Having pay effective date changes. In prior systems I would update a pay with an effective date and that would transfer to the time cards. This system if I update pay the timecards reflect updated pay through the last archived date. Makes it a little confusing.
  • PTO and Hourly rates- the system does not look at a 40 hour work week for hourly employees. If someone has worked 36 hours and then uses 8 hours of PTO on a Friday the system then calculates it as 36 hours regular pay and 4 hours pto. Prior systems would reduce the regular pay to 32 hours and keep PTO at 8. I have to manually change this when I run payroll.
  • Shift premium and PTO/Overtime- If a night shift employee uses PTO on a Friday with the same 36 hours issue, the overtime will go to the day shift rate rather than stay at the night shift time. The system shouldn't be looking at the PTO for OT calculation.
  • Navigating forms. They removed the bar at the top of the page with an arrow/drop down menu to a side bar. The side bar is less efficient in my opinion. I have to click on the bar to be able to change which function I'd like to use. The top navigation was better.
September 09, 2023

Paycom User Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Training users
  • Ease of use
  • Available help when needed
  • In the ATS module easier way to cancel pre employment screening if client declines the offer
September 09, 2023

Great Experience!

Melissa Fullen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Paycom has excellent client support
  • Paycom makes payroll extremely simple
  • Clients would like the ability to create individual schedules each month/week for each employee inside the timekeeping section of Paycom
  • When hiring a new hire that previously worked with a company that utilized Paycom, we run into major issues with getting them logged in due to the email address being recognized from the previous employer
September 09, 2023

Why Choose Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Constantly updating their offering
  • Extremely user-friendly
  • One-stop shop for employees to find anything that they need regarding their employment
  • Customer service is outstanding
  • Accessible by either web browser or phone app
  • Very good notifying us of upcoming events, complete with flow charts and a to-do list
  • During the open enrollment period, they are unreasonable about next year's benefit information.
  • It would be nice if the payroll information would be updated immediately upon completing the payroll process instead of the next day.
Jordan Tjaden, LNHA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use
  • Customer support
  • Employee self service
  • Some of the ACA setup is clunky and cumbersome
  • A year later we don't have the total rewards statement working correctly
  • Shift work differentials were a pain to set up. It took >5 months of use before everything was configured correctly
September 09, 2023

My move from ADP to Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use - Self managed HR or any modifications its quicker than ADP
  • Reporting- The reports are easier to use and customizable
  • Navigation within app - It's just better in every way
  • Little more flexibility with the employee self service for employees who refuse to use it.
Sheila Porter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Keeps me updated on new things that they implement.
  • Has a personal rep for me to ask questions
  • Offers free online classes to help get more acquainted with the new things
September 09, 2023

Robust System

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Tracking system - Payroll is very efficient in the way they track payroll
  • New hires - very user friendly on getting new hires in the system
  • Applicant tracking - keeps accurate records of who has applied for open positions.
  • Contract templates - user friendly on creating templates for employees contracts
  • Create a way to edit/recall a PAF form
  • Answering phones calls could use some improvement
September 09, 2023

Paycom works for us!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It puts employees in charge of their information and requires them to be more proficient/effective with input.
  • Gives us one central location for benefits administration.
  • Has great options for reports that can be customized to the information you need.
  • It would be nice for changes made to an employee's timesheet to pull into an open payroll.
  • When an employee is terminated during a pay period, that employee doesn't always pull into the next payroll (even though the are due wages).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Organizes and Manages payroll data with ease.
  • The Paycom Support Teams are incredible.
  • Easy to use.
  • In displaying the effective dates for pay rates, it would seem more beneficial to display them on Form 1 rather than selecting another area to review the effective date.
  • COBRA - Generating COBRA should come in as a notification if we forget to do it after we submit a PAF. Extra layer of protection that COBRA does get generated.
  • Being able to export all courses in Paycom, in order to see a full list of course. names
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Benefits Enrollment - it makes the process of enrolling for medical, dental, etc. super easy and straightforward
  • Payroll - I really enjoyed the functionality of "test sample paycheck" whenever I was an hourly employee because it allowed me to budget for following weeks by seeing the exact amount my paycheck would be with deductions.
  • Requesting Time Off - the layout for requesting time off and viewing accruals is very straightforward and user friendly. I like the calendar view it gives to submit requests.
  • Performance Reviews - we originally did performance reviews in paycom, but switched that to another platform. It doesn't have an autosave function that I'm aware of and the layout is not visually pleasing if you're sitting and writing long text.
  • N/A - it does most other things well
  • N/A - it does most other things well
September 07, 2023

Love Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use.
  • The specialists for help are extremely knowledgeable.
  • All modules working together makes my team more efficient.
  • Initial training could have been given more time. Position Management was not thoroughly reviewed, and we have come to realize that this is a major system driver.
  • A lot of the initial set up was done for us, which seemed great at the time, but when it came time for us to handle items, we struggled.
  • The cost is higher than most other systems and the billing is very confusing
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