Overview
What is Zoho Analytics?
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
Simple dashboards quick and easy
Does the job pretty well, minimal complaints
Zoho or Uh-oh?
Improve Operational Challenges with Zoho Analytics
We would be flying blind without Zoho Analytics
ZOHO Analytics an application helpful for growing needs of your organisation
Go for Zoho Analytics, Will not Regret!
Great tool to measure compliance of your business
In …
Good platform for startups
Zoho- A Analytics Tool
Zoho helps me help you.
Zoho - Single Stop for all your analytics requirements
Worst Experience as a Organization and an Individual
Easy, powerful analytics if you are a small business
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Customizable dashboards (111)8.585%
- Report sharing and collaboration (114)8.585%
- Drill-down analysis (109)8.080%
- Formatting capabilities (113)7.575%
Reviewer Pros & Cons
Pricing
Basic
$30
Professional
$30
Standard
$60
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $50 per month
Features
BI Standard Reporting
Standard reporting means pre-built or canned reports available to users without having to create them.
- 8.2Pixel Perfect reports(89) Ratings
Pixel Perfect reports are highly-formatted reports with graphics and ability to preview the report before printing.
- 8.5Customizable dashboards(111) Ratings
Customizable dashboards are dashboards providing the builder some degree of control over the look and feel and display options.
Ad-hoc Reporting
Ad-Hoc Reports are reports built by the user to meet highly specific requirements.
- 8Drill-down analysis(109) Ratings
Drill down analysis is the ability to get to a further level of detail by going deeper into the hierarchy.
- 7.5Formatting capabilities(113) Ratings
Ability to format output e.g. conditional formatting, lines, headers, footers.
- 8.5Report sharing and collaboration(114) Ratings
Report sharing and collaboration is the ability to easily share reports with others.
Report Output and Scheduling
Ability to schedule and manager report output.
- 8.5Publish to Web(90) Ratings
- 8.7Publish to PDF(106) Ratings
- 8.8Report Delivery Scheduling(93) Ratings
Report Delivery Schedule is the ability to have reports delivered to a destination at a specific data and time.
Data Discovery and Visualization
Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.
- 8Pre-built visualization formats (heatmaps, scatter plots etc.)(57) Ratings
Pre-built visualization formats are canned visualization types that can be selected to visualize different kinds of data.
- 8.1Location Analytics / Geographic Visualization(53) Ratings
Location analytics is the visualization of geographical or spatial data.
- 7.8Predictive Analytics(46) Ratings
Predictive Analytics is the ability to build forecasting models based on existing data sets.
Access Control and Security
Access control means being able to determine who has access to which data.
- 8.9Multi-User Support (named login)(104) Ratings
Named model access means that users have access based on name and password.
- 8.6Role-Based Security Model(52) Ratings
Role-based access means that access to data is determined by job or position in the corporation.
- 8.5Multiple Access Permission Levels (Create, Read, Delete)(99) Ratings
Multiple access permission levels means that different levels of users have different rights.
- 8.2Report-Level Access Control(9) Ratings
Report-level access control means that the type of report determines who has access to it.
- 8.5Single Sign-On (SSO)(53) Ratings
Allows users to use one set of login credentials to access multiple applications
Mobile Capabilities
Support for mobile devices like smartphones and tablets.
- 7.8Responsive Design for Web Access(53) Ratings
Web design aimed at producing easy-to-read sites across a range of different devices.
- 7.3Mobile Application(57) Ratings
A dedicated app for iOS and/or Android.
- 7.3Dashboard / Report / Visualization Interactivity on Mobile(68) Ratings
In-app dashboard reports and data visualization.
Application Program Interfaces (APIs) / Embedding
APIs are a set of routines, protocols, and tools for used for embedding one application in another
- 8.2REST API(42) Ratings
REST is an architecture style for designing networked applications
- 7.5iFrames(37) Ratings
An iFrame is an HTML document embedded inside another HTML document on a website
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoho Analytics?
Zoho Analytics is a self-service BI and analytics platform that enables users to analyze their business data and create insightful reports and dashboards to drive informed decision-making. The recent launch of Zoho Analytics 5.0 adds a data preparation tool.
It helps users create and share reports with no IT help, and is presented as a fit for enterprises because it exceeds all their data cleaning and analytics requirements on a single platform.
Zoho Analytics and DataPrep can be purchased as individual apps to supplement other systems, or together as a complete, natively integrated platform. Individually, Analytics provides a broad range of analytics and reporting capabilities, while DataPrep provides all the tools necessary to streamline the data preparation process in a large organization.
About Zoho's comprehensive Analytics platform:
Zoho DataPrep: An augmented self-service data preparation and pipeline service . Connects, models, cleanses, transforms, and enriches data for analytics.
Upload any data: Securely upload spreadsheets and other tabular data (like CSV, TSV, XLS and HTML files), or add data directly using the spreadsheet-like interface.
Push data from any application: Push data from hosted or in-house (behind firewall) business applications and databases.
Analyze data visually: Visually analyze and build insightful reports and dashboards with a drag-and-drop interface.
Use a range of reporting components: Use a variety of charts, pivot tables and tabular view components to build reports and dashboards.
Analyze data collaboratively: Develop reports together with colleagues. Share with each other for better decision-making.
Embed reports anywhere: Embed reports and dashboards across websites, blogs and applications for wider consumption.
Query with SQL: Create powerful and flexible reports with SQL queries written in any database dialect/syntax.
Experience a highly secure platform: Zoho Analytics is governed by strong Zoho Security Practices, including support for a secure encrypted connection
Enhanced augmented analytics: Zia insights, conversational analytics, forecasting models, and what-if analysis.
Data stories: Create presentations through slideshows and portals
Zoho Analytics Features
BI Platform Features
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: Multi-Data Source Reporting (Blending)
- Supported: ETL Capability
- Supported: ETL Scheduler
Supported Data Sources Features
- Supported: MS Excel Workbooks
- Supported: Text Files (CSV, etc)
- Supported: Oracle
- Supported: MS SQL Server
- Supported: IBM DB2
- Supported: Postgres
- Supported: MySQL
- Supported: Cloudera Hadoop
- Supported: Hortonworks Hadoop
- Supported: IBM Netezza
- Supported: HP Vertica
- Supported: Salesforce
- Supported: Google Analytics
BI Standard Reporting Features
- Supported: Pixel Perfect reports
- Supported: Customizable dashboards
Ad-hoc Reporting Features
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Predictive modeling
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Report Delivery Scheduling
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
- Supported: Predictive Analytics
- Supported: Support for Machine Learning models
Access Control and Security Features
- Supported: Multi-User Support (named login)
- Supported: Role-Based Security Model
- Supported: Multiple Access Permission Levels (Create, Read, Delete)
- Supported: Report-Level Access Control
- Supported: Table-Level Access Control (BI-layer)
- Supported: Single Sign-On (SSO)
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
- Supported: REST API
- Supported: iFrames
Zoho Analytics Screenshots
Zoho Analytics Videos
Zoho Analytics Integrations
- Zoho Creator
- Zoho CRM
- Google Analytics
- Google Analytics 360
- Google Drive
- Dropbox
- Dropbox Business
- Box
- Xero
- QuickBooks Online
- Zoho Projects
- Zoho Books
- Zoho Recruit
- Zoho Campaigns
- Zoho Survey
- SurveyMonkey
- Mailchimp
- HubSpot CRM
- Teamwork.com
- Zendesk Suite
- Stripe Payments
- Zoho Desk
- Teamwork Desk module
- Microsoft Advertising
- Zoho People
- ManageEngine ServiceDesk Plus
- Microsoft Dynamics 365
- Google Ads
- Alchemer
- formerly SurveyGizmo
- Microsoft OneDrive
- Salesforce CRM
- Zoho Docs
- Zoho BugTracker
- ManageEngine SupportCenter Plus
Zoho Analytics Competitors
Zoho Analytics Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux |
Mobile Application | Apple iOS, Android |
Supported Countries | Worldwide |
Supported Languages | English, Spanish, Portuguese, French, German, Italian, Dutch, Japanese, Chinese, Japanese, Russian |
Zoho Analytics Downloadables
Frequently Asked Questions
Zoho Analytics Customer Size Distribution
Consumers | 10% |
---|---|
Small Businesses (1-50 employees) | 40% |
Mid-Size Companies (51-500 employees) | 30% |
Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(286)Attribute Ratings
Reviews
(1-25 of 34)Being able to share the reports with others in our organization easily, as well as enabling automatic emails of the reports, is fantastic. Overall just a really great tool for us to stay smart on our business.
- Report building
- Connecting data sources
- Sharing reports within our organization
- Formula building could be easier
- Formatting the charts could be a little easier
- Organizing data and reports could be a little easier
Zoho or Uh-oh?
- Data Visualization.
- Flexible data sources.
- Somewhat friendly to use.
- At least one subscription should be included with Service Desk Plus (at enterprise level). One thing that we have found with Zoho/ManageEngine is that everything seems to have 70% functionality. That additional 30% costs more.
Great tool to measure compliance of your business
In the first case, I get all what we need to know regarding due dates, priorities and SLA tracking to ensure compliance with our end customers because we have the certifications for ISO 9000 and ISO 20000. Zoho Analytics lets us accomplish all our KPIs, preventing SLA violations. The ServiceDesk Plus dashboards and reports sections are a little bit limited because SDP is not a Business Intelligence, then we have more value from the Zoho Analytics dashboards and reports, they're more dynamic to navigate into data.
In the second case, we can get all the monitoring alerts to resume in a single place but for take decisions, not for the alert attention. We can see if there are some economic impact due to the device unavailability or some network interruption, then we can decide if that justifies a device replacement or maybe hire more staff to avoid these situations.
- Native integration with ManageEngine's tools
- Instant creation of dashboards from every table, URL or database you connect with
- Dashboard sharing protected by password and expiration time
- The data synchronization is not in real time, you need wait at least 2 hours for it
Zoho Analytics is not so appropriate if you are looking for a tool that provides you the information in real-time because it needs to synchronize the data every X hours you set, the less is 2 hours.
- It gives a single unified view everyday for our sales team to look at to track their progress and the progress of their peers in achieving the targets
- It helps Account Executives to analyse their sales pipeline and find out the score for each deal and any high potential deal that is not getting enough attention
- Some of our consultants have built very powerful stories on how and what impacts sales using storyboards and they are well understood by senior leadership
- Some advanced AI techniques for customer segmentation (like clustering), etc. using standard algorithms like k-means etc. is not available or difficult to use
1. We were already using Zoho CRM and Zoho Analytics integrates well with Zoho CRM and learning curve is not so steep
2. With the cloud version (SaaS), the implementation cost was almost negligible and any smart engineer can deploy it for the entire company (if company size is not huge)
3. It has all the features that we would need
Great for reporting on other Zoho apps, difficult to use for integrating with external data
- Tons of customization options.
- Sleek dashboard templates.
- Integrates well with other Zoho products.
- Difficult to use compared to other dashboard platforms.
- API connections to non-Zoho sources are not reliable.
Zoho Reporting to the rescue!
- Automation - The ability to pull in an API feed using a scheduled task makes it as easy as "set it and forget it".
- Scalability and performance - We have never run into an issue with too much data, it always performs well.
- Ease of use - The easy to use interface makes it usable for all levels of technological sense.
- Wizards - It might be helpful to have some cookie cutter type wizards to help new (and less experienced) users get started quickly.
- Tutorials and Help - One thing that I find is that some of my team who are not as tech savvy end up coming to us to ask questions as they can't seem to find answers to their questions easily.
Great software to analyze your data
- The wide range of charts available to analyze the data makes this software very attractive and intuitive.
- It has the ability to collaborate with other team members inside the software and it helps take more insightful decisions around different reports.
- Zoho Analytics has a lot of variety when it comes to supported files type. I can import different data in different file type and I know that it will be supported by Zoho.
- The smart assistant tool has been very helpful in generating many reports automatically when needed and it has also been of great help when it comes to forecasting.
- It definitely has a steep learning curve and it can be quite overwhelming, especially with the lack of proper support and tutorials on how to use the features to get the right results.
- I would like to see more code-free features because some of the tools require some level of coding experience which makes the experience difficult.
- There is not much customization available for the query tables.
The New Home Of Prescriptive And Predictive Analytics!
- Allowing various types of data visualizations
- Creating reports and dashboards that can be easily shared and accessible online
- Deliver scheduled reports via email to various email groups
- Sync with 3rd party software, such as Google Drive, to pull in data tables
- With so many folders in Reports, it would be nice to have a collapse all folders option
- A trouble tickets tracker would be helpful to keep up with various case numbers in a central place
- The support can be difficult to get a hold of at times for real time assistance
Great way to get started digging into your data
- The built in AI (Zia) can often give you a quick report just by using English words.
- The ability to include data sources from multiple silos helps produce reports with the big picture
- Default reports/dashboards give a wide range of information without having to customize.
- I am confused about some of the filtering dropdowns and why almost duplicate reports act differently for the filters.
- The publishing of reports seems a little confusing in the area of allowing access if you are authenticated to the Zoho Desk.
Zoho - Helps you visualize better
- Dashboards
- Data tables
- Merging files
- Validation
- Limitation on data refresh frequency
- Challenges in merging data sets
- When the data gets refresh regularly, adding manual entries becomes challenging
- A helping tool to organize the data.
- CRM synchronization is pretty good.
- Reporting has become quite easier.
- A lot of customization options.
- Automation of reports makes it a great helping hand.
- The setup of the tool is a bit difficult.
- Setting the tool for initial use is much difficult.
- Formula configuration looks messy at times.
AI based reporting and Dashboard made easier and intuitive for all Business use-case
- Faster search result within Dashboard and/or reports , thanks to the AI
- Easy to build Business charts, options to select different metrics, meaningful end-result
- Capability to share our analysis of data with remote employees, in just few clicks
- Our organization as well varied partners we worked with, they like the simplicity to navigate and build reports, dashboards at a shorter pace. This excludes operation cost and faster analysis of availability, the performance of KPIs. So far, we are yet to see any features that might feel challenging. Overall product support is very prompt and updates as well roadmap are notified to customers, very transparent.
Zoho is the best reporting tool around
- User-friendly interface.
- Ease of use with setting up data feeds.
- Wide variety of ways to view data and reports.
- Initial setup is lengthy.
- Editing data on reports is a bit difficult and the addition of more tools could alleviate this.
- Sharing reports tends to be difficult.
Zoho: making report generation a breeze
- The AI feature (ZIA) is a major strength as I see it.
- Various types of graphical representation, including the tunnel graph.
- Works seamlessly with most databases.
- Dashboard feels a little too cramped.
- Dashboard alignments feel a little off.
- Query joining has a limitation of 5.
An excellent analytics tool
- Helps to keep data organized.
- Syncs sales data with our CRM.
- Makes reporting easier.
- Easy to use
- Interface is intuitive
- Setup can be a little difficult.
- Some settings are difficult to tweak.
- Customization.
Great product but support could be better
- I love the amount of ways that there is to view data and create reports.
- Integrations are super easy to configure and do not take a ton of work.
- Initially learning the product is pretty easy, at least to get in and access current reports.
- Initial set up definitely takes some time to be able to configure.
- The AI assistant I do not think is ready for prime time yet and could be improved before adding this feature.
- Editing charts and graphs can be difficult and tough to manage.
An excellent data dashboard for our team
- reporting
- data aggregation
- integrations
- certain sections of interface
- support
- some reporting features are lacking
- Easy to setup links to 3rd party software
- Nice user interface
- Fast queries
- I wish it could link to more of my systems (Greater Giving & Constant Contact).
- I wish I could auto export data to Google Drive.
- It can be a little challenging to find query errors.
- I would love if I could create mail merge letters from Zoho.
Problem to solve: Multiple University departments are charged with supplying University facts and statistics to the website. Previously, our only method of fulfilling our responsibility to publish this data was to give PDFs to Marketing, which is responsible for the website. The presentations were not exciting for prospective students or other site users! While Drupal (the site platform) is very capable, we don't have direct access to work with it. Marketing has limited technical ability in-house and consultants are expensive, so we can't give them raw data and expect them to provide visualizations for us. We also have very limited budget for tools.
Zoho resolution of problem: I now massage the data on-premises, on behalf of the responsible departments, and upload it to Zoho. I create visualizations there, arranged in dashboards, and with a substantial amount of control over filtering and presentation. Department users can easily provide feedback to my initial mockups, and changes are easy to make on their behalf, so this becomes a creative, collaborative process. We only have to give Marketing the code to embed our dashboards in their pre-built pages. Not only does this approach allow site users to explore and understand the data much more effectively than the PDFs full of tables did, but also I can refresh the data for a new academic year "under" the visualizations, without Marketing having to change anything.
- Very good bang for the buck, especially if you pre-handle your data before uploading so you're not reliant on the Zoho SQL syntax of raw tables and have fewer, wider rows.
- Reasonable assortment of chart types.
- Usable design surface, especially for a fully web based system.
- Reasonably intuitive organization of content types.
- Nice handling of aggregation functions.
- Limitations in SQL syntax are difficult to guess at; it's a matter of trial and error to find out what won't work as expected. The docs are a little mystifying on this point ("Please do note that this is just a suggested list of functions and is not limited to it. Although, the suggested list is guaranteed to work.") Similarly, you can embed HTML in a dashboard component, including script functions, but it's not clear what will work and what will not. It's just a question of trying stuff out.
- Sometimes it's difficult to know when a change has been saved automatically and when it needs an explicit action. In a similar way, when you're designing a chart, it's sometimes difficult to tell whether you were in View mode or Edit mode after you click Settings (there is no visual clue at that point) and sometimes it seems as though what you do in Settings will have different results depending on what mode you were in. I could be wrong about what's really happening, and whether it's related to mode, but have definitely experienced different results with the same action. This especially applies to formatting such as axis fonts.
- When I'm in the Explorer and click to open a designer, I would love it if the workspaces tab could be clicked to go to the Explorer (it's just a dropdown of available workspace names). I know I can use the sidebar to do this, but it's counter-intuitive that I can't click on that top tab the same way I can click between other top tabs to bring multiple designer surfaces forward while I work. A small thing but it gets me every time.
- I don't find the generated chart and dashboard examples helpful.
Please note that my ratings are based on the Basic plan, so there are features Zoho has that I will not rate because, at this level, they are too limited to be practical.
- Easy to upload data.
- Have multiple ways to upload data from cloud DB and local storage.
- Making SQL queries is way easier in Zoho.
- We can use AI imbedded in their product to create simple queries.
- It is a little tricky to upload data from local storage.
- Upload tool provided by them sometimes stops working.
- After 45days of non-renewal of subscription, we lose all of our saved data.
- Billing for Zoho Reports works without a glitch.
- To consolidate different entities, you should pass severn circles of hell, including compilation of difficult SQL script and setting of several integrations.
- Eventually modeled data set is not helpful, as the extract is not 100% same as Zoho Books (P&L and Balance). Around 95% of data is valid only - that means, we should manually check Zoho Reports consolidation every time we make it; numerous deleted Zoho Books transactions appear in reports and you never know what else and where will come up.
- The support team promised us to fix specific access and data compilation issues several times, with their usual mantra of "there will be new updated version without this bug" repeating over and over.
Review of Zoho Reports from an IT manager in South Africa
- Loading of simple data sets
- Automation of loading process
- Quality of visualisations
- Selection of charts available
- Mapping - New feature needs refinement. Specifically a more detailed base map and an "error handling" or "representative sample" visualisation for larger point datasets.
- Website usability of service / Responsiveness during building of reports
- Level of control on Ranges for Legends in certain charts. A legend rang is automatically selected which does not allow the user to select a color palette suitable to the customer's requirements.
Zoho Reports. Just about everything you need.
- Building relational databases quickly
- Drilling down! It's fantastic to be drilling down into data with very little setup.
- Custom reports. It's so easy to create custom reports.
- The dashboard is the easiest dashboard I've ever used, and the ability to print reports on the dashboard gives me capabilities I've always wanted.
- The SQL implementation is difficult at times.
- The importer is a little wonky at times.
Zoho Reports - Contractor Experience
- It allows us to store data in a single easy to manage location.
- Reports makes it very easy to sort through data and locate what we need.
- Reports offers accurate in depth breakdowns of data as well as a simple and effective means to visualize such data.
- The have great customer service availability through the chat.
- Reports was challenging to understand initially and some of their documents were out of date so importing did not work.
- It would be nice if the importing instructions were a little more clear for the layman as not all businesses can have an IT department or the like to set up software like this.
- Due to insufficient descriptions, it can be unclear as to what a report is describing or displaying to you.
Zoho Reports - a good budget-conscious alternative.
- Ability to customize reports with source measures and filters.
- Customize access of different reports for different users.
- Overall, it is a bit difficult to learn how to use. The user interface could use some streamlining.
It seems well suited for almost any project reporting needs.