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Xactly Incent®

Xactly Incent®

Overview

What is Xactly Incent®?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize…

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Recent Reviews

Great Enterprise Solution

7 out of 10
December 30, 2023
Xactly has the abiltiy to process mass amounts of data in an incredibly fast amount of time. No knowledge of programming is needed and it …
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Xactly Incent Review

8 out of 10
December 22, 2023
Incentivized
Xactly Incent is being used by all of the Sales and Commissions organizations. Addresses visibility to bookings/attainment for the Sales …
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Works as promised !

10 out of 10
December 19, 2023
Incentivized
Manager for Sales Compensation and the administrator of Xactly Incent reports to me.

Provides access to close to real-time incentive data …
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Xactly right!

8 out of 10
December 14, 2023
Incentivized
We use Xactly Incent to help our team calculate commissions for our sales reps and managers globally. We're able to apply various exchange …
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Xactly Incent Review

7 out of 10
December 14, 2023
Incentivized
Xactly Incent gives us to the power to show our sales and commercial staff the precise list of contracts and amounts counting toward their …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 27 features
  • Sales compensation plan creation (79)
    7.5
    75%
  • Sales compensation process automation (77)
    7.4
    74%
  • Personalized dashboards (79)
    7.2
    72%
  • Complex sales crediting (74)
    7.1
    71%

Reviewer Pros & Cons

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Video Reviews

1 video

Xactly Incent Review: Manages Compensation Without Having To Put In Manual Tracking Work
02:31
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Pricing

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What is Xactly Incent®?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Xactly Incent Self-Guided Product Tours (Form Fill)

www.xactlycorp.com
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Features

Analytics and Reporting

Dashboards and scorecards for KPI monitoring and benchmarking

8.6
Avg 9.3

Sales ICM

Features around incentive compensation management for sales

7.1
Avg 8.6

Sales Gamification

Features related to gamifying sales operations.

8.1
Avg 9.0
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Product Details

What is Xactly Incent®?

Xactly Incent is a software solution that allows companies to design, automate, and manage incentive compensation—from simple to complex—and align seller behavior with revenue goals. Xactly Incent aims to help customers to:


* Reduce time spent on plan administration

* Realize higher quota attainment

* Eliminate payout errors and increase payout accuracy

* Drive better performance with commission visibility


With its integrations, companies can combine compensation data from CRM, ERP, HCM, and other critical business systems in existing stacks to provide a holistic view of program effectiveness.


Xactly’s Intelligent Revenue Platform brings together operational and intelligence capabilities, enabling users to align plan, design, manage, incent, and forecast functions into one cohesive platform. Its ability to integrate Xactly Incent across the broader revenue engine enables users to make strategic decisions with revenue data.


Other solutions include Xactly Forecasting, Xactly Extend, and Xactly AlignStar.

Xactly Incent® Features

Sales ICM Features

  • Supported: Sales compensation plan creation
  • Supported: Complex sales crediting
  • Supported: Sales compensation process automation
  • Supported: Incentive auditing/regulation compliance
  • Supported: Sales compensation dashboards & forecasting
  • Supported: Incentive modeling
  • Supported: Agile incentive strategy
  • Supported: ICM mobile visibility

Sales Gamification Features

  • Supported: Sales rep view

Analytics and Reporting Features

  • Supported: Personalized dashboards

Additional Features

  • Supported: Flexible compensation plan design: Create and manage any type of commission plan with reusable elements like rules, quotas and rate tables.
  • Supported: Reporting and customizable dashboards: Over 100 out-of-the-box reports and personalized dashboards to track sales and plan performance.
  • Supported: Plan document and workflow management: Configure, track, and manage compensation processes.
  • Supported: Sales rep and manager dashboards: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.
  • Supported: Incentive statements: Detailed incentive statements for transparency and visibility at the individual or team level.
  • Supported: Commission estimator: Where a team can see how much they can earn based on opportunities.
  • Supported: Incentive plan summaries: Provides reps with a holistic view into their individual plans with summaries that include plan quotas, commission rates, and SPIF programs.
  • Supported: Data integrations: Integrate with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics and Netsuite
  • Supported: API connector
  • Supported: Single Sign-on (SSO)
  • Supported: Analytics
  • Supported: Multi-currency
  • Supported: Prior period processing: Allows for reprocessing prior periods to generate retroactive adjustments to results.
  • Supported: Advanced search capability: An optimized search designed for large data sets that allow downloading of all result types.
  • Supported: Modern user experience: Administrators can navigate through simple and visually enhanced designs.
  • Supported: Data integrations: Integrates with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics, and Netsuite.

Xactly Incent® Screenshots

Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.Screenshot of Admin View of Quotas List and Dashboard: View and manage all quotas for teams.Screenshot of Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.Screenshot of Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.Screenshot of Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.Screenshot of Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.

Xactly Incent® Video

Xactly Incent lets users design and automate compensation plans, to drive profitable business, build more resilient revenue, and get sales reps back to selling.

Xactly Incent® Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Spain, China, France, Germany, Brazil, Italy, Japan, Mexico, Russia, South Korea, Taiwan, Sweden, Netherlands, Norway, Canada, Poland, Slovakia, Czech Republic, Australia, Brazil
Supported LanguagesEnglish, Spanish, Chinese, French, German, Portuguese, Italian, Japanese, Spanish Russian, Korean, Traditional Chinese, Swedish, Dutch, Norwegian Bokmal, Polish Slovak, Czech

Frequently Asked Questions

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and other critical business systems in existing stacks to provide a complete view into program effectiveness.

SAP Sales Cloud, Anaplan, and CaptivateIQ are common alternatives for Xactly Incent®.

Reviewers rate KPIs highest, with a score of 8.5.

The most common users of Xactly Incent® are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(397)

Attribute Ratings

Reviews

(76-100 of 268)
Companies can't remove reviews or game the system. Here's why
March 28, 2023

Outstanding tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Completeness
  • Maths behind your achievement
  • Details accuracy
  • Sourcing data not always promptly updated
  • Nothing else
  • Nothing else
March 27, 2023

Xactly magic

Alok Tanksali | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Smooth calculation of commissions within half an hour to 1 hour
  • Good Incentive statement reporting
  • End to end visibility from orders to commissions paid
  • Easy to config sales comp plans
  • While document routing there is an option of "Skip" the person records for whom we do not want to route but instead if we can have a select all option and then we can just untick the person records that we do not want to send
  • It will be great if we can have a count of records shown for each month while updating lookup tables
December 26, 2022

Great system!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Training - there is a learning curve to this software, but Xactly Incent provides many tools and courses to learn the program efficiently.
  • Reporting - The analytics reporting function is great to make custom reports that fit your company's needs,
  • Deployment - when we were going live, everything was well documented and planned out.
  • Response Time - opening a support ticket to get help can take anywhere from 24-72 hours to get a response back, and sometimes you just need help right away. There is no number to call into for that kind of help.
  • Process Time - opening and closing months seem to take 30+ minutes which bogs down the system.
Score 9 out of 10
Vetted Review
Verified User
  • Processing commissions is easy
  • Administration is very easy to learn and pickup
  • Rules are easily configured or updated
  • Reporting is essential and analytics does a great job
  • Some tabs or categories can be provided for read only access but not all functions
  • Deleting hierarchy versions can be a bit confusing
Daniel Dammerman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Provides comp reports that make sense of complex comp plans
  • Enables me to easily slice/dice sort reviews to view month, YTD, recent, etc
  • My company "cheats" and sometimes manually just dumps things into a SPIFF bucket, I feel the Xactly tool could provide more flexibility to enable custom comp buckets
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Break down Commissions
  • Understand % to quota on a monthly, quarterly, and yearly perspective
  • Reviewing and signing internal documents
  • The UI looks a bit dated
  • There seems to be certain data that’s redundant around commissions, steepening the learning curve
Score 9 out of 10
Vetted Review
Verified User
  • User interface.
  • Admin support and community portal.
  • Plan design and rule development.
  • workflows and document pathing is not straightforward
  • bonus rules
  • remove information that is not up to date from the community portal
Score 10 out of 10
Vetted Review
Verified User
  • Integration of data into the Xactly Incent system is easy and straight forward.
  • The community portal is extremely helpful. You will be able to find answers to any question you have.
  • The product performs well for everything we use it for.
  • The interface does look old.
  • There is a little bit of setup needed to get everything set, like for a rebrand.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Calculating group plans for managers who didn’t get quotas but received revenue as a percentage of their DRs earnings
  • Using logic to differentiate different commission structures by product
  • Nullifying product commissions even if they generate revenue for those that do not qualify for commissions
  • Having proper org charts and detailed information on license types
  • It could have better ways to edit plans
  • Breaking quotas requires a monthly calculation instead of the system automatically pre-populating it after receiving the annual quota amount
  • Breaking the system between analytics and Incent
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The team we have been working with at Xactly Incent has been fantastic. They have been able to efficiently translate our needs into functional design in Xactly and have been very quick to fix any issues that we have uncovered. Additionally, they have been very responsive to feedback and suggestions.
  • The analytics module offers a lot of flexibility for building out additional reporting and complements Xactly Incent very well. It is relatively easy for someone with moderate technical ability to pick up.
  • Xactly Incent does what we need in terms of commissions and bonuses. Results are accurate and are able to be processed daily in a reasonable amount of time.
  • Xactly Incent offers a wide variety of training on all of their different modules, including incent, analytics, and connect, allowing a high degree of flexibility if a business wants greater control over their configuration.
  • Xactly Incent was built with monthly and quarterly periods in mind. A business that uses a weekly or bi-weekly cadence for commissions requires a more customized implementation and will need to use analytics reports to supplement the built-in reporting.
  • Maintaining it can be clunky. There are many places where it feels like it could be more streamlined. For example:
  • *We needed to create copies of all compensation plans for 2022 even when there was no change to the plan configuration.
  • *When working with the hierarchy, there is no way to upload a small set of records to add to an existing version. Either the full hierarchy needs to be re-uploaded, or each record needs to be added manually.
Score 7 out of 10
Vetted Review
Verified User
  • Processing large quantities of data in a short space of time against a set of specific rules.
  • Ensuring accuracy and consistency of data across large volumes of calculations.
  • Giving end user visibility as soon as data is processed.
  • Allowing users to raise queries directly in the system.
  • Give advance notice of roadmap deliverables. eg expected in 6-12 months.
  • Provide ability for users to append screenshots to queries made via the application.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Integrating SFDC fields into xactly
  • Comp plan distribution approvals and alerts
  • There is no integration back to SFDC for reporting in dashboards
  • There is not AI to alert when something looks incorrect (very large or no payment)
Score 9 out of 10
Vetted Review
Verified User
  • Calculate unique and complex commission plans automatically.
  • Gives visibility to Salesforce of commissions earned with supporting detail.
  • The amount of storage for revenue data is great and uploaded quickly into the system.
  • Availability to edit a user's email address.
  • Exporting a list of profiles.
November 11, 2021

Beats Spreadsheets!

Scott Haidarian | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Provides a detailed drilldown of the deals Sales reps close and their commissions for deals
  • Provides clean dashboards and reports from the Analytics section that provide us real time data
  • Syncs with our Salesforce instance to automatically load orders without us having to add anything manually
  • Interface seems a little outdated
  • Many tabs that can be reduced since many of them point in the same direction
  • Adjustments to orders can be a little complex (should be as easy as manually adjusting an order in a spreadsheet)
November 11, 2021

Sales rep thoughts

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Shows monthly sales numbers
  • Calculates commissions
  • shows history
  • has yearly payout info
  • hard to figure negative commissions
  • needs to show calculation
  • get confusing when there are negatives taken out
Score 7 out of 10
Vetted Review
Verified User
  • Easy to upload batches.
  • The admin can perform certain processes without waiting until process cycles occur.
  • User can easily access the system.
  • Setting up calendars so that they appear on the Analytics reporting needs to be improved, There are entirely too many steps in this process and I always have to have the Support team assist with this process.
  • Needs to have a method so if one rep in a batch has an error, you do not have to remove, re-upload, and process the entire batch.
  • It would be great if actions taken would have immediate updating to the various reports, so you are not waiting on the 2 hour processing to occur to see the results.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Keep multiple years of historical incentives.
  • Detailed line items for targets.
  • Monthly summary.
  • Ways to see supporting information.
  • Simplify the information with smart callouts on what lines are most important.
  • Better support for the browser "back" button.
  • Way to ask questions of managers about specific numbers or an annotation function for explanations.
  • Clearer explanation of number or ways to hide unnecessary data by role.
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