Best solution for virtual meetings.
I used Zoom for all the official meetings. Basically Zoom is the solution for virtual office setup. The main challenge was to connect …
Starting at $5 per month per license
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What is Zoom Workplace?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
How Zoom Workplace Differs From Its Competitors
Awards
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Popular Features
- Desktop sharing (703)8.282%
- Meeting initiation (691)8.080%
- High quality audio (708)7.777%
- High quality video (710)7.676%
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Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Welcome to Zoom Workplace, your AI-powered collaboration platform
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What is Zoom Workplace?
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. It is designed to streamline communications with AI-powered tools that work together through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. A chat can be elevated to a meeting or phone call to get to a resolution faster, and the solution drives productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.
To optimize office experiences and hybrid work collaboration it includes workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. The Workspaces tab can be used to reserve a desk with Workspace Reservation, prepare for a client visit with Visitor Management, or finding the workstation with its wayfinding feature.
Zoom Workplace elevates the experience with Zoom AI Companion included at no additional cost*, enabling employees to be more productive, collaborate better, enhance their skills, and unlock time savings.
Zoom Workplace Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Workplace Screenshots
Zoom Workplace Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Zoom Workplace Integrations
Zoom Workplace Competitors
Zoom Workplace Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
Zoom Workplace Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording highest, with a score of 8.3.
The most common users of Zoom Workplace are from Mid-sized Companies (51-1,000 employees).
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Reviews
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Score 10 out of 10
Vetted Review
Verified User
I use Zoom for all client facing demonstrations/meetings. Ever since COVID struck the world, there was a huge need for video conference calls, and Zoom meets and exceeds that need. I am able to make it personal by showing my face, demonstrate the product just like I would if I was in person with the client, and record the meeting to send to the client post meeting or review it at a later date.
- Demonstrations/screen sharing
- Recordings
- Showing my face
- Clarity of my voice and other voices
- Advanced settings are done through the website, I wish there was a way to edit advanced settings while im in a meeting on the app.
- Wish I could see more faces all on one screen - I can see 25, but would be nice to view more since I have a big monitor.
- When I am not using a second monitor (only using my laptop), I wish the speaker would be the headshot at the top if there are multiple people in a meeting. If John talks and he is at the top, but Kim begins talking, you need to scroll down to find Kim's face to view her speaking.
June 24, 2022
See, share, record
We have a globally distributed team and use Zoom for both our internal calls as well as client calls. The screen sharing feature is really useful and we also record the calls for future reference. It's good to see the team members of other locations on video calls as well. Next, we are planning to use the Zoom API in one of our projects for text messaging through a website.
- Call recordings - we record all our scrum calls and especially the calls where we have to discuss new requirements. That way we don't have to worry about something that may get missed out while taking notes.
- Screen sharing - when we have calls with clients and they are reporting some issue or requirement in the system, they show us the problem via screen sharing. That way there's no gap in our understanding and we can avoid wasting time going back and forth due to miscommunication.
- No connection issues - we haven't had any instances of connection dropping during the calls which is great. Our calls are typically 5-8 members but we have tried Zoom with ~25 participants without any issues.
- If you pause a call recording for a certain amount of time, it would be great if there's a notification somewhere that it is paused. A few times when I was hosting a call, I paused it while waiting for all participants to join but then forgot to resume recording.
- When a message is received on chat, it sometimes gets missed. A more prominent notification (blinking/popup etc.) may be helpful.
June 24, 2022
Remote-Friendly Tool for Meetings
Zoom is being used across the whole organization. While we have a headquarters, we have remote employees around the country, as well as staff in 9 country offices. Zoom allows all of our staff to be present, no matter where we are. Calls can also be recorded for those who couldn't attend.
- It allows multiple people on calls. Messaging is also available.
- You can show the video to yourself first before you join the call.
- Calls can be recorded.
- There are free and paid versions.
- In the free version, if your time runs out it cuts off the call. It might be better to just charge the client.
June 11, 2022
Zoom for collaboration
Score 9 out of 10
Vetted Review
Verified User
We use Zoom calls for external clients. It is a great tool to provide to clients outside of the organization who don't use Teams. It is very user-friendly with the ability to record meetings and collaborate with users.
- Ease of connection
- Share screen during meetings
- great vidoeo and audio quality
- user friendly
- best tool during Covid times
- Love the ability to change background
- Random call drops (rare)
- Lagging issue occassionally
June 10, 2022
A Highly collaborative video conferencing tool
Due to the covid pandemic, a majority of the workforce was shifted to work from home. Thus the requirement of meetings to be held online came up. We had to hold up to 3 meetings every day from 30 min to 2 hrs, with various departments for a variety of reasons. Therefore we were looking for a solution that could accommodate the request. Thus we started using Zoom meetings. It is extremely easy to set up a meeting request using their scheduling facility, and it gets linked to Outlook simultaneously .
The need to set up meetings for an audience of 100 + was solved with this tool. Also the whiteboard facility made explanations easier.
- The whiteboard facility with annotation support.
- Screen sharing with record feature.
- Outlook and Google Calendar compatibility.
- Should be able to support a audience of 100+.
- The audio quality should be improved with a feature to remove background noise.
- Should improve security by authentication of link usage by designated recipient.
Our company uses Zoom to conduct partner and/or client conference calls. Zoom is a useful tool for making human connection more personal than a standard phone call. It allows our clients to replace onsite meetings, as well as to conduct face-to-face meetings with remote clients outside of our region.
- Video calls
- screen sharing
- video recording
- The UI could be better
- backgrounds are limited
- chat features are limited
June 03, 2022
Zoom review
Score 1 out of 10
Vetted Review
Verified User
I use Zoom for online private tutoring and meetings. To be honest, I hate it, especially since they cut times down from 60 - 40mins and want a fee for any more than 40mins. Other free platforms, such as MS Teams is far more superior. Zoom is also severely restrictive on apps, whereas other platforms provide access to more and better apps. The apps they do have also have major problems interacting with Zoom. It has very few features compared to the free platforms. More recently, it has been widely reported that Zoom is beset with many security issues and user privacy is exposed. I would NOT recommend Zoom at all. I am going back to MS Teams and have recommended the switch to all my clients.
May 25, 2022
The High Quality Video Conferencing Solution
We use Zoom across our organization as a video conferencing solution between our multiple offices and with our various business partners and vendors. Zoom enables users to share their screen, view multiple participants (sometimes), and it is integrated into our conference rooms, it is utilized on laptops and mobile devices.
- Works on just about every device: Mobile phones, computers, and conference rooms.
- High-quality video: the Zoom video conference equipment is class-leading, and there always seems to be a high-quality stream to every device.
- The Chrome extension: The Zoom Chrome extension enables users to effortlessly add a Zoom meeting from within the Google Calendar.
- It would be helpful if there was an option to view all/most meeting participants on the screen at one time, this seems to be an issue when there are more then 3 participants.
- When someone wants to share their screen it can be overly complicated - there should be an icon available in the corner to do it in one easy step.
- Some of our vendors have a hard time getting Zoom work using the online meeting invite links.
May 23, 2022
Really good and recommended
Score 9 out of 10
Vetted Review
Verified User
Zoom has lots of functionality more than Microsoft Teams. Most helpful features:
- Annotate with participants on a screen/whiteboard.
- Remote control another one's screen.
- Private chat between meeting participants.
- Lightweight app, works fine on laptops with sufficient processing and such.
- Annotate with participants on a whiteboard.
- Share multiple screens at the same moment.
- Ability to add a co-host.
- Ability to record a meeting.
- In-meeting chat.
- Separate meeting participants into groups.
- Login in to an account when joining a Zoom meeting using a link.
- Add 2FA (2-factor-authentication).
May 23, 2022
Zoom Review
Score 8 out of 10
Vetted Review
Verified User
We use zoom to conduct demos with potential clients as well as for our internal meetings with our team and company wide meetings.<br><br>The product addresses the problem of us being a remote company and not having the ability to meet in person. it makes for a more personable experience than calling one another.
- Interractions
- userability and ease of access
- large group settings
- additional features
- friendlier mobile experience
- better backgrounds offered
May 14, 2022
Great way to have job meetings
Our Organization uses Zoom to have interactive meeting with clients and consultants during the entire process of the architectural projects. One of the biggest problem that this program addresses is the elimination of distances between our office and clients living in other States. Also, allow our organization to have partners and consultants in other States saving the company money and time for trips.
- eliminate distances between two or more actors involved in our projects
- save money to our company and time to the employees
- easy way to create meetings and allow many people to participate
- Really easy to use
- Maybe empowering the option in deciding who keep on the main screen when multiple people are connected into the zoom meeting
May 08, 2022
Easy to use
I use Zoom for both business and personal use. In business, I use it for virtual meetings and to do demos with clients. I find it to be a fantastic platform for face to face virtual meetings and would recommend it to anyone. I have also started using it personally and we have a family Zoom call every Sunday with family in different states. It is a great way for all of us to be on a call at the same time and catch up on things in a conversational manner and be able to see each other.
- Group meeting.
- Sound quality.
- Able to have breakout rooms.
- Adding additional invitees.
- Rescheduling option.
- Length of call allowed on personal account.
Score 5 out of 10
Vetted Review
Verified User
With the Zoom price increase on their free plan, they are strong-arming existing users and damaging brand goodwill. 1-on-1 Zoom lessons were previously free for unlimited minutes. Rather than identifying and eliminating their wastage and accounting for the goodwill, an unlimited free video conferencing service provides, without prior warning, they limited that time to 40-minutes. It is likely a blow to business with existing meetings on the books and it was not sufficiently publicized. If I stand to lose money on my existing meetings because my services cannot be rendered in the agreed-upon 55 minutes, how am I incentivized to upgrade my plan? Zoom and its fiduciary partners should reconsider their policy. However, I am impressed by the functionality of WhereBy and will be porting my services through them in the meantime!
- Uninterrupted meeting connection
- Functionality with external microphones
- Complementary screen sharing
- Change in subscription plan will cost small businesses the most
- The lack of a warning for the new free meeting time limit creates a wedge in user trust
- $15/mo plan is not competitive with free services with similar functionality like WhereBy
Score 1 out of 10
Vetted Review
Verified User
Zoom is a horrible choice in terms of teleconferencing for several reasons. I can't believe that people actually pay to use their service when other equally good services are available and free, plus do a better job. On Zoom, there is a limit of 1 hour and 40 minutes per 24-hour period, and yet they have no history you can save, no call duration that can be saved, nor any customer assistance for technical problems. On Skype, for example, all calls between Skype users are free and unlimited, and you can transfer files and takes notes that are saved on Skype. Why would anybody pay 14 euros per month for 1-1 calls when Skype is exactly the same quality but totally free plus does so much more? If you want to waste your money or have a company that pays for you because "yeah but popular, so better" that's up to you, but they are definitely a very greedy company and I don't support them at all. Once they offer free calls or stick to group environments only, that would make more sense, otherwise just a waste of money.
- Group calls
- Saved history
- Saved notes
- Free calls
- No limits on calls since institutions pay the bulk of the contracts anyways
- More customer support for prooblems
April 29, 2022
Cisco WebEx Support Lost My Support
We currently use Zoom for coaching sessions with our employees. We have coaching sessions that are focused on groups with specific roles in the company (for example, sales and marketing). We also have coaching sessions every other month for the whole company to participate in. These coaching sessions are for personal development training and used to be in-person sessions prior to the COVID-19 pandemic. Now that we have done these online with Zoom for two years, I don't foresee us as a company ever going back to doing those in-person again. If so, it will be once or twice a year, with the other four or five sessions being through Zoom.
- I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
- I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
- The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
- I don't know if this exists with Zoom in a Zoom Room environment, but the use of what Microsoft refers to as Content Cameras would be nice (maybe it already exists).
- Assigning people as co-host exists is a great feature, but I haven't been able to control mute/unmute for other attendees. I don't know if this is supposed to be a feature or if I haven't been given access, I don't know.
- I have yet to see how to take control of another's computer, so if this functionality doesn't exist, it would be nice to add.
April 27, 2022
Easy to use and very effective for businesses.
We are using Zoom for a variety of purposes, including: meetings, board meetings, staff meetings, consultations, webinars, virtual lectures, and virtual wet labs. It is being used across all departments in our association. Due to COVID-19, the main issue it has solved is being able to social distance while still being able to meet, as well as continue onward with future projects without having to meet in person. For our virtual lectures, it has allowed us to provide CE for veterinarians from their homes.
- Very user friendly
- Virtually available for anyone
- Little to no technical issues
- More customization for branding on webinars
- Stopping access to recordings
- Unnecessary repetition of attendees who log in/out on reports
April 26, 2022
The Last Video Conference Software You’ll Ever Need
At our organization Zoom is used for daily communication both in 1:1 settings, the chat function, and video calls. It is also used for hosting internal and external meetings, publishing webinars, conducting interviews, recording work brainstorm sessions, and for live audio captioning. We also use the live stream functions to broadcast public-facing meetings on YouTube and Facebook. We use the Zoom cloud to store recordings of all zoom meetings and keep records of the occurrences. We integrate it into all of our calendar invites and use other app integrations such as pairing it into Slack.
- Video meetings
- Webinars
- Recordings
- Live Captioning
- Admin User Settings Interface
April 22, 2022
A video calling, screen sharing and screen recording platform which has all the answers you are looking for!
Score 7 out of 10
Vetted Review
Verified User
Zoom is the game-changer in these times, I am a medical student and consultant so life and study go side by side for students across the globe zoom is so helpful in form of calls, video calls, and sharing screens, videos, and images while calling with across a hundred participants. In these pandemic times when the world had become global in the past 2 years, ZOOM has all the answers to your questions and meets all your requirements.
- Calling
- Video calling.
- Screen sharing.
- Hundreds of participants get connected at the same time in same room.
- Its user interface is not easy to eye.
- Color theme is very dull.
- It is expensive.
- Its web version is very slow.
April 07, 2022
ZOOM has changed the way I do business
Score 9 out of 10
Vetted Review
Verified User
I currently use Zoom for all external interviews with potential hires. Or for major presentations, I find Zoom's view for screen sharing allows for a greater comprehension of the content that is being reviewed. If someone I am on a Zoom call with has any issues with how to use the platform; I find it easy to guide them through the steps to get them up and running. Zoom also has been critical to maintaining personal and professional relationships during lockdowns and quarantines.
- Large viewing area for screen sharing.
- Easy host functions for muting and removing callers.
- Great visual filters for backgrounds.
- Can be a little confusing for those who are not tech savvy.
March 30, 2022
Zooming
Score 9 out of 10
Vetted Review
Verified User
I was using Zoom to conduct interviews. During Covid 19, Zoom was able to prevent the spread of Covid 19 by providing a safe approach to conducting job interviews. The online platform enabled the companies to host meetings for the purpose of interviewing new candidates for existing job openings. Less face to face meetings cut down on the spread of covid 19 in the workplace.
- Video conferencing is like a face to face meeting.
- The microphone enables speech rather than texting.
- Provides the option of remote management of another computer.
- The texting feature provides a solid communication package.
- Zoom should be integrated with all browsers not just Edge.
March 17, 2022
Zoom Allowed Us To Grow During The Pandemic
Score 10 out of 10
Vetted Review
Verified User
We quickly transitioned from in-person meetings to online with Zoom in 2020. This allowed our organization to go from local events and clients to national service offerings easily. Zoom is easy for our clients to use regardless of the device they have. The quality is great. Without it our nonprofit would have failed as quickly as we started.
- Quality of audio/video
- Low cost
- Ease of use
- Nothing, it works great as is.
March 09, 2022
Zoom strives for better communication in my team
Score 7 out of 10
Vetted Review
Verified User
Zoom is used by our company to complete our remote work and communicate through meetings online. We make use of the whiteboards, the ability to create and join webinars, chatting and the raising hand tool, and those are all features that make Zoom so unique in comparison to competitors, since it's complete enough for it to feel like real life communication. I find it easy to use and the learning curve was simple to get through, and now I incorporate it in both professional and personal aspects of my life. Because my work is mostly remote, Zoom is part of my work life and meetings are constantly scheduled in my team, at least twice a week, to talk about our projects and other important things we need to know about, it's also used to communicate with international clients and clients that are outside of the city but we need to get instant feedback from them.
- Zoom is very intuitive and simulates real life communication by providing us with tools that are user-friendly. I especially like the fact that I can schedule meetings and it will appear on my calendar with the direct link to it.
- Background change is nice and works well if I want to change to a more professional looking background.
- Non-users can join through an URL, which is extremely beneficial for us as some clients don't use the programs we use and they need to be able to communicate with us.
- Ability to create breakout rooms to split participants into certain groups, which we use for when we're hosting webinars or so.
- It has good pricing plans that adjust to our budget and allow us to keep communicating.
- End-to-end encryption to protect myself and my team.
- My biggest dislike about Zoom and I hope they fix it soon enough is that when I join a meeting and get disconnected because of network issues or other circumstances, I need permission to join the meeting again. This becomes an issue for us because if we're having an important meeting or displaying a presentation for the audience, it becomes troublesome for the host to stop the presentation to let people in, and it becomes troublesome for me to wait and possibly miss important information being talked about.
- The Android app is not intuitive nor visually appealing for me, although I have used it a few times only , I've found it to be quite tacky in comparison to the desktop version, where all the features are included and there are minimal bugs.
In 2019 and 2020 we used Zoom to not only run our university and research meetings, but we also used zoom for online teaching. I used Zoom to run my interactive lectures and studio reviews with both local and international students. As co-organizer of a large conference Zoom was chosen to be the most reliable program to run digital conferences hosting hundreds of users at a time.
- Ability to split users into breakout rooms
- Easy workflow to screen sharing and recording on cloud or local devise
- Embedded questionnaire options
- Including Survey and post-questionnaire options is a great [idea], however, its current functionality is extremely limited
February 14, 2022
Best Video Communication System Ever
Score 10 out of 10
Vetted Review
Verified User
I use Zoom daily for business and internal meetings, also as a training platform for our customers and partners.
- Video transmission performance
- Stable communication
- The reservation for the meetings
- Open from web browser
- Load ppt directly in the room without sharing the screen
- Remote control use
February 08, 2022
A lifesaver for having safe and authentic meetings
Score 10 out of 10
Vetted Review
Verified User
Zoom has been a lifesaver as it has provided wide aspects of conducting and attending meetings and webinars in the organization. Zoom has multiple features and faster adaptability. All useful and important aspects are discussed in meetings for smooth integration. Zoom has multiple features like screen sharing, creating rooms, live chatting, background changing, and such. Zoom has impacted majorly in the organization by providing regular meeting updates and reminders for future enhancements.
- Secured communication with authenticity
- Sharing documents while on call
- Changing background for chatrooms
- Allows other applicable apps to access from zoom
- Timing of the meetings could be more and an option to resume the same meeting without conducting another meeting could be helpful
- Joining a meeting should be more feasible using the join link than having it redirected to webpages
- Cost could have been a little less