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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2599)

Attribute Ratings

Reviews

(776-800 of 1093)
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August 04, 2017

Best value for SMBs

Alicia Gaba | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's used within marketing and sales ops and provides visibility to our sales reps through our integration between Marketo and Netsuite. Marketing is the primary user - it's used for lead and customer communications (email), campaign management (events, PPC, etc), marketing analytics and lead scoring primarily. Sales ops uses it to track partner leads and ensure the right leads are distributed to sales for follow-up. Sales uses it to see lead activities (interesting moments) and lead scores from Netsuite lead records. It solves the business problems of identifying the best campaigns and where we should weight investments (analytics), effectively communicating to audiences and lead visibility.
Heather Harrison | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Marketo for our entire sales team which is roughly 90 people. Marketo gives us real-time analytics on how "hot" our leads are and how they leads were derived. The software gives each lead a rating (A-D) and Stars (1-4), so that we can prioritize our leads based on their rating, which has made it easy to prioritize our leads. We also have quick insight on where the lead came from, what whitepapers/webinars they visited on our website, what videos they watched and if they completed watching them.
July 20, 2017

Marketo Like a Boss

Brooke Bartos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our team utilizes Marketo first for our email automation. Our previous system we rapidly outgrew, and the capabilities were extremely limited. With engagement programs, trigger campaigns, and better segmentation, we have been able to target our customers with stronger and more personalized messaging. The ability to create powerful landing pages has also been key in new product launches and creating industry-focused information hubs.
Renee Chemel | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Today Marketo is being used by the marketing department. At this moment we are using it to send out our campaign related emails and nurturing campaigns. We are not using lead scoring, however, we are using Marketo as the marketing database and only pushing MQLs to our CRM system.
July 10, 2017

Poor reporting

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo is used in a few departments. I do all of the implementation. We have a team of front end developers who make custom landing pages, emails, templates and web forms. Our client services department uses Marketo for reporting. It is our main marketing automation platform. It helps address our marketing automation needs as well as one of our main marketing channels.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We currently use Marketo with SFDC as our Marketing Automation Platform within our Marketing Department. It helps us set up and send campaigns, emails, webinars and some basic reporting on our sales funnel, it allows us to streamline our business and remove many pieces of manual processes we previously did to main our database. We use Sales Insights for an SDR team and are able to manage basic reports on the emails they send to see how effective our emails are. Marketo is great on the automation pieces, especially how it works with SFDC, however we wish the reporting was more accurate.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Marketo is currently being used in the marketing department of our company. We use it as part of our content marketing strategy for gated content, as well as for our weekly newsletter to email subscribers. Marketo is also used to send our sales staff leads based on certain criteria we set.
Chris Saporito | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Marketo is an all-in-one marketing automation solution here at Paycor. We currently use Marketo for email, web, events, webinars, nurture and so much more. Almost all of our revenue is being touched in one way or form through the use of Marketo. As we grow our organization we are able to scale that growth utilizing Marketo to do so.
Tim Cerato | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Marketo enables organizations to amplify their marketing reach, through the use of automated business processes and campaigns. It's much more than an email platform. Marketo can tie into nearly every aspect of your digital marketing strategy and provides marketers with the ability to directly attribute their efforts, to pipeline and closed won deals.
Sarah Lundy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
As an integrated agency, it is vital that we offer our clients the best services possible. We use and recommend Marketo to our clients as it is best of breed and ultimately flexible. We use Marketo ourselves for inbound marketing and client engagement, meaning that we can practice what we preach and demonstrate the power of the platform whilst generating leads. We operate full marketing automation services for our clients from consultancy to full managed services. Marketo has enabled us to help clients increase their sales funnel, improve conversions, improve the full sales cycle by improving marketing and sales processes, and improve reporting to enable marketing spend to be channeled to the most effective activity.
Leighton L. Chun | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are currently using Marketo to manage our email programs including our regular newsletters and our triggered nurture content. The thing I like most about Marketo is the ability to test and optimize campaigns and content. More specifically, in my experience using other enterprise level ESPs and marketing automation platforms this platform gives you the most flexibility to test anything without having to engage engineering, or the ESP themselves to make those tests happen. Marketo is a very powerful platform focused on empowering you to do more quicker.
Jack Hui | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Marketo is used by the marketing department, and the results from the analytics we run are used by the sales and the customer service departments. We use Marketo for some of our marketing and analytics needs, in tandem with other software. And we mainly use Marketo for our marketing automation and social media needs.
Cori Pearce | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Marketo is being used by the marketing department for our marketing database and we sync back to our CRM (Salesforce) and use Marketo Sales Insights to allow reps to see how clients/customers are engaging with us. We use Marketo for all of our email and landing page creation and it also drives our lead scoring model.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using almost each functionality supported by Marketo starting from templates to RE, email campaign, engagement, and web hooks. Marketo has really helped to generate leads in a very short span of time even [when] running a few campaigns. We have received s number of subscribers. Automatic sync with Salesforce helps the region owner to pick the success leads and get connected with them and change them to a contact.
June 12, 2017

Great tool!

Julian Murcia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized

1. Great ease of use for creation of campaigns.

2. Enables the use of templated landing pages and emails to make it easy to create messages and landing pages.

3. There is a terrific user community that provides an opportunity to engage with others.

David Gaible | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've used Marketo in a number of different organizations. In my last in-house role, we used Marketo across the nationwide marketing team - approximately 30 marketers. We brought in Marketo to replace Eloqua because of superior ease of use, and greater lead scoring and nurturing functionality. Additionally, loved the marketing contribution and pipeline insights we generated through our use of Marketo's Revenue Cycle Explorer.
Jenna Molby | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Marketo is utilized across our entire global marketing team. We use it for online advertising campaigns, webinars, lead nurturing, lead scoring, lead lifecycle and customer marketing. The bi-directional sync with Salesforce allows our sales development team to follow up with new leads quickly and the Sales Insight plugin gives our sales team visibility into our marketing campaigns.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo is the home-base for all marketing efforts; it serves as the main database for our leads, email platform, report/analyzer, landing page tool, web tracking and more. It's also integrated with Salesforce and several other tools to help us get a better picture of our marketing efforts and streamline our work with the sales team.
Chelsea Kiko | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Marketo is being used across our organization to support our sales and marketing goals. This helps address issues when it comes to lead management, email marketing, email data, and others that we implement every day. It also helps sales/marketing alignment as we try to tie marketing influenced revenue to direct sales and also help push leads down the sales funnel with the sales team. It solves many problems and increases productivity as the automation process is easy and quick.
May 31, 2017

Marketo Review

Paul Mawhinney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Marketo is used primarily by the marketing department, but also by the sales team.

We use exclusively use Marketo forms on our web pages to streamline marketing automation processes and route leads to sales reps. We utilize triggers to send follow-up messages, add members to nurture campaigns and programs and to notify various employees regarding how leads are interacting with our content. We have implemented lead scoring and routing leads based on the territory or type of inquiry.

We chose Marketo due to its powerful integration with Salesforce.com. It has helped reduce the amount of time we spend importing and cleaning data. We use triggers and reoccurring campaigns with the change value flow step to automate the update of data in various fields. We have also integrated Marketo with Cvent and GoToWebinar. This allows data to be updated in real-time to increase segmentation accuracy.

Our sales reps use Marketo Sales Insights to determine what content their leads have been engaging with. This helps them determine what solutions to position and what questions to ask.
John Wolf | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is mainly used in marketing, but also by customer service. Problems it solves:
  • Interacting personally with customers on our website and fulfill requests in a timely, professional fashion. We do this with Marketo forms, heavy use of the Marketo API, Marketo autoresponders.
  • Move prospects through the marketing funnel. We use engagement streams to place customers in specific streams based on their implied and stated interests.
  • Aid phone-based activities like lead development and inside sales. Follow-up emails are triggered when key activities are logged in SalesForce. Alerts are sent to sales when a prospect is on the site or has viewed pushed content.
  • Streamline events. We use Marketo's integration with GoToWebinar to track registrants and connect GTW data with SalesForce.
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