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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2599)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
November 21, 2019

Marketo Rules

Jason Hamilton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am a consultant and use Marketo all day everyday for many clients of all different industries and sizes. Generally used by Marketing and sales but more departments are getting on board every day. I would recommend this to anyone serious about marketing and ROI.
  • Intuitive user interface
  • Very thorough feature set
  • Constantly improving - new features every month
  • Multiple email addresses needed for multiple accounts
  • Support
  • Faster smart lists
What CRM are you using?
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
Email & Online Marketing (9)
88.88888888888889%
8.9
WYSIWYG email editor
90%
9.0
Dynamic content
90%
9.0
Ability to test dynamic content
90%
9.0
Landing pages
80%
8.0
A/B testing
90%
9.0
Mobile optimization
80%
8.0
Email deliverability reporting
80%
8.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
90%
9.0
Lead nurturing automation
100%
10.0
Lead scoring and grading
90%
9.0
Data quality management
70%
7.0
Automated sales alerts and tasks
100%
10.0
Campaign Management (2)
100%
10.0
Calendaring
100%
10.0
Event/webinar marketing
100%
10.0
Social Media Marketing (2)
70%
7.0
Social sharing and campaigns
70%
7.0
Social profile integration
70%
7.0
Reporting & Analytics (3)
76.66666666666667%
7.7
Dashboards
70%
7.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Platform & Infrastructure (6)
68.33333333333333%
6.8
API
100%
10.0
Role-based workflow & approvals
70%
7.0
Customizability
80%
8.0
Integration with Salesforce.com
100%
10.0
Integration with Microsoft Dynamics CRM
60%
6.0
Integration with SugarCRM
N/A
N/A
It seemed to be the most feature rich while still maintaining a simple UX.
250,000 to 1 million
B2B
  • Email marketing
  • Lead nurturing
  • Lead scoring and grading
  • Landing pages
  • List segmentation
  • Sales intelligence
  • Sales campaigns
  • Revenue cycle modeling
  • Integration with CRM system
  • Integration with webinar system
False clicks
Updated but still lacking
SFDC and Dynamics
35
Marketing and sales
15
I am a consultant
  • Email Marketing
  • Attribution
  • Lead Management
  • Increased employee efficiency
  • Increased lead conversion
  • Better view of the leads lifecycle
Melissa Davies | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I have used Marketo in companies from Enterprise to SMB - US only to Global. Marketo is a great tool for not only marketing but sales and data
  • Ease of use - I can sit someone with little to no experience down and have them sending emails in a few hours. Setting up an integration with SFDC is literally 3 clicks.
  • Scalability - I can build programs with everything (landing pages, emails, campaigns, lists, reports, etc) and use tokens so the only thing that has to be updated is the tokens (which doesn't require me to use any of my record level fields)
  • Global - I can roll out Global programs with the tool/education/support in that regions language - and not have to worry about them getting into another regions data, programs, etc. but still be able to have global reporting/management
  • Throttling email sends controlled by the send.
  • Open send click reporting functionality in SFDC
if you have a database of under 5K and only send the occasional email or have very little lead generation then Marketo is not for you
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
  • Other
Revenue Being able to look at a per opportunity what campaigns as well as using programs to do attribution and ROI
Email & Online Marketing (9)
87.77777777777779%
8.8
WYSIWYG email editor
90%
9.0
Dynamic content
70%
7.0
Ability to test dynamic content
70%
7.0
Landing pages
100%
10.0
A/B testing
90%
9.0
Mobile optimization
90%
9.0
Email deliverability reporting
100%
10.0
List management
90%
9.0
Triggered drip sequences
90%
9.0
Lead Management (4)
87.5%
8.8
Lead nurturing automation
90%
9.0
Lead scoring and grading
90%
9.0
Data quality management
80%
8.0
Automated sales alerts and tasks
90%
9.0
Campaign Management (2)
55%
5.5
Calendaring
20%
2.0
Event/webinar marketing
90%
9.0
Social Media Marketing (2)
80%
8.0
Social sharing and campaigns
70%
7.0
Social profile integration
90%
9.0
Reporting & Analytics (3)
80%
8.0
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Platform & Infrastructure (6)
65%
6.5
API
90%
9.0
Role-based workflow & approvals
90%
9.0
Customizability
80%
8.0
Integration with Salesforce.com
100%
10.0
Integration with Microsoft Dynamics CRM
30%
3.0
Integration with SugarCRM
N/A
N/A
Eloqua
Silverpop
Manticore
Neolane
Pardot

Each has their strength but Marketo has won with great customer service, ease of use and continuing innovation, not to mention price
1 to 5 million
Both
  • Channels
  • Programs
  • Email Templates
  • Forms
  • Landing Pages
  • Smart Campaigns
  • Lead Scoring
  • Lead Sourcing
  • Segmentation
  • Lead Nurture
  • Reporting/Analytics
  • Data - I love that Marketo doesn’t care if it’s a lead or a contact
Revenue explorer
Marketo forms on non Marketo pages customization
Ease of use Integration with SFDC
Folders and Programs
4
Marketing Ops
4
Project management Marketo Writing
  • Email sends
  • Landing page
  • Tracking
  • Internal communication and tracking
  • Customer success
  • Billing
  • Direct Mail
Deliverablity
Price
  • ROI - from the ease of use - less investment in training,
  • ROI - from Sales Tools - giving valuable information which has allowed them to generate more opportunities and close more deals faster for more $$
Yes
Eloqua
  • Price
  • Product Features
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
  • Analyst Reports
Based on priorities of the company - ease of use, support, price
I would have made the RFP more comparable across the vendors.
Yes
Amazing support from some and horrible from others
Yes
  • Programs
  • Integration
Yes
Their event app for ipad has had an amazing affect on success of events
Experience using lots of different platforms as well as teaching others to use Marketo and different platforms.
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