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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Recent Reviews

TriNet Review

9 out of 10
April 10, 2024
Incentivized
TriNet is our everyday HRIS, payroll and benefits platform. It addresses our issues by keeping everything in one place, making it a …
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TriNet

7 out of 10
March 12, 2024
Payroll, benefits, and compliance in multi-state environment. The product addresses our ability to offer strong benefits to employees and …
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TriNet User

8 out of 10
March 11, 2024
Incentivized
Human Resources - primarily payroll and benefits

Particularly helpful as we have a team comprised of both in-person and remote employees …
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TriNet is a great platform!

8 out of 10
March 06, 2024
We use TriNet for payroll, benefits, and 401k administration. TriNet has been very helpful in easily administering benefits to all …
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It's Been Challenging!

1 out of 10
February 26, 2024
TriNet is our PEO/HRIS system. We use TriNet in almost every aspect of our jobs. We have struggled with TriNet in almost every one of …
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TriNet

8 out of 10
February 22, 2024
Incentivized
PEO Partnership with TriNet. Payroll, HR, Workers Comp, Time & Attendance, benefits, Training, labor law compliance, etc, we are …
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Optimistic for some improvement.

5 out of 10
February 19, 2024
We use TriNet as our PEO with a scope that includes payroll, employee benefits, time-tracking, among other things. The major business …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 47 features
  • View and generate pay and benefit information (641)
    9.1
    91%
  • Update personal information (655)
    8.3
    83%
  • Pay calculation (654)
    8.2
    82%
  • Benefit plan administration (665)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

33 people also want pricing

Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6.5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.2
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.5
Avg 7.7
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Competitors

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 9.1.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1123)

Attribute Ratings

Reviews

(26-50 of 696)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
If a company has a small or non-existent HR department, TriNet will be useful since they make sure your business is in compliance with federal, state, and local laws. If you don't have someone dedicated to payroll, they handle it and make it really easy. If you have a small team in general, in particular one that has employees in multiple states, it's great to be part of their benefits since you don't have to worry about only getting one expensive option and/or having to do something convoluted in order to make sure that team members in different states have health benefits that work for them. All employees in any state are offered a variety of coverage options and different price points.
October 02, 2023

All-In-One

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Trinet is well suited for our company because it takes control of the compliance issues I would have to manage if I were not using a PEO.
It might be less appropriate if we wanted to save money and have an in house HR representative while using payroll software to process pay.
September 23, 2023

Cadillac service provider

Score 10 out of 10
Vetted Review
Verified User
Small company who can afford to spend on this service (you're not cheap!). To have payroll and benefits on 1 platform is beneficial to the employee. Really nice when you're dealing with multiple states with different rules and tax rates. I thought there would be more client services when an EE has a question on benefits. Often they're just told to call BCBS, who wants to be on hold with them?
August 17, 2023

TriNet for the Win!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet has been a gamechanger for our company. We use TriNet for payroll, benefits, and HR support and it has made things significantly easier for our internal team. Processing payroll is very straight forward and reminders are posted in the platform so there is never a risk of missing the submission. TriNet also engages directly with employees when it is benefits open enrollment time -- our employees then select and register for benefits on their own. The only area I wish we had better support is with after-hours chat support. Some of our team members work outside of the US occasionally, so time zones can be complicated with getting live support.
Krystyna Hales | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a smaller organization TriNet has been a great move. It has saved us a LOT of time managing personnel, timesheets, vacation/sick time off; provides historical records and tracking; ensures we're in compliance with all employment laws, for each state we employee people. They provide great support and do their best to assist as quickly as possible.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I recently had to find out the process of how to terminate myself and explain it to the person who would be taking over my job responsibilities. TriNet walked me through the process using another employee on the system and answered questions all along the way. They made the process intuitive on the system but also easy to understand as they coached me. When I went to explain it to the new employee it was easy for me to explain.
July 11, 2023

How TriNet helps

Maria LaDuca | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
They do my new employee input only it takes at least 5 days before the new employee is entered into the system but lately it was 2 days which is still too long. Our employees do not want others to know the information and wishes i could do the whole employee thing without going through this people.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet was instrumental in educating our firm at the start, during, and post Covid. We appreciate the effort put forth to keep us well-informed on all matters that affect us as a small business every day.
Scott Piotti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As previously mentioned, TriNet has proved to be top notch when it comes to customer service, platform, and overall experience. TriNet doesn't treat their clients like just another client but rather a partner. There is always a team of highly qualified individuals at the ready to assist us in whatever challengers, obstacles or endeavors we encounter. I, without hesitation, recommend TriNet!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet is great for companies that do not want to build out a robust internal HR compliance and generalist function. If you already have someone managing state registrations, unemployment, and so on, then TriNet is not the best fit.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Trinet is good for large or small companies in that it offers an array of services for both. There are many items a small company may not use, but the things you want and NEED in any sized company it does exceptionally well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The staff at TriNet are super friendly and helpful. They help us with resolving any issues or concerns immediately. I have never had such fabulous experience with any other PEO providers I have worked with before. I highly recommend TriNet to everyone that is looking to switch their PEO provider.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TriNet is a powerhouse for the things it does do: manage employee data and processes. Interactions are very transactional and give the sense of being "by the book"-- they really try to mitigate human error, especially around issues of compliance. When issues arise, customer support is typically easy to reach by chat or phone with low wait times. Rarely, we'll come across an issue that needs to be escalated and those departments are impossible to reach for updates (such as the Leave of Absence processing department. They literally don't have a phone number and only communicate via email and tickets). Payroll is definitely more simplified and easier to manage than other systems I've been in.

What feels missing is a more modern/clean user experience, tech forward integrations, and org culture supporting features that other HRIS and PEO's have. This has lead us to employing a second HRIS for our staff to utilize internally that has a more modern look and feel, more comprehensive hiring portal, org culture supporting elements like celebrations, and capabilities to store and send documents for signature.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TriNet is great for a small organization with a remote workforce. A predominate feature is the depth and breadth of health/dental/vision/life and similar benefits the employees can select from that allows them to pick carriers that are top in their own state. Having PEO partner is helpful in more strenuous human resources issues and its nice to share responsibility for items like COBRA or writing a handbook or similar within a small org and utilize this for outsourcing.
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