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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Recent Reviews

TriNet Review

9 out of 10
April 10, 2024
Incentivized
TriNet is our everyday HRIS, payroll and benefits platform. It addresses our issues by keeping everything in one place, making it a …
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TriNet

7 out of 10
March 12, 2024
Payroll, benefits, and compliance in multi-state environment. The product addresses our ability to offer strong benefits to employees and …
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TriNet User

8 out of 10
March 11, 2024
Incentivized
Human Resources - primarily payroll and benefits

Particularly helpful as we have a team comprised of both in-person and remote employees …
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TriNet is a great platform!

8 out of 10
March 06, 2024
We use TriNet for payroll, benefits, and 401k administration. TriNet has been very helpful in easily administering benefits to all …
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It's Been Challenging!

1 out of 10
February 26, 2024
TriNet is our PEO/HRIS system. We use TriNet in almost every aspect of our jobs. We have struggled with TriNet in almost every one of …
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TriNet

8 out of 10
February 22, 2024
Incentivized
PEO Partnership with TriNet. Payroll, HR, Workers Comp, Time & Attendance, benefits, Training, labor law compliance, etc, we are …
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Optimistic for some improvement.

5 out of 10
February 19, 2024
We use TriNet as our PEO with a scope that includes payroll, employee benefits, time-tracking, among other things. The major business …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 47 features
  • View and generate pay and benefit information (641)
    9.1
    91%
  • Update personal information (655)
    8.3
    83%
  • Pay calculation (654)
    8.2
    82%
  • Benefit plan administration (665)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

33 people also want pricing

Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6.5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.2
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.5
Avg 7.7
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Competitors

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 9.1.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1123)

Attribute Ratings

Reviews

(76-100 of 696)
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Score 4 out of 10
Vetted Review
Verified User
The most egregious issue was the fact that we were on a significant hiring ramp in Q3/Q4 of last year with remote employees in many new states where we weren't already setup for payroll taxes. We assumed under a PEO that TriNet would inform us along the way if there were any issues. There were 8 states that were new for us in Q3/Q4 and the setup process was never fully completed and tax returns filed. We received demand letters from the states with penalties/interest because TriNet never filed the payroll tax returns. I sent the letters to TriNet and it was radio silence. We had to pay the money to the states to keep them active so TriNet could eventually file the returns and then I would have to go back and request a refund from each state.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet is well suited for our business as there is limited staff and it handles the onboarding of employees as well as ease in payroll and reporting. It guides both management and employees on processes needed to be completed upon new hires and instills the confidence that things are done correctly for legal purposes.
July 28, 2022

TriNet Rocks!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
TriNet meets our needs for most things HR, such as running payroll, benefits administration, compensation analysis, etc., but it would be helpful to be able to use the portal to send documents such as offer letters and job descriptions and to store personnel files so we can have everything in one place.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We switched from ADP to TriNet several years ago when moving to a PEO model. Our company has never looked back. We're happy with the ease of use and options offered. Benefits are great and easy to implement, providing a competitive edge for SMBs. Payroll tracking is generally good as is employee time and attendance tracking. More work is needed on improving the TriNet cloud features such as their compliance resources, employee training, applicant tracking and onboarding.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
TriNet is useful for small businesses who only have minimal HR, Payroll + Benefit Administration at top of mind. Anything more, and TriNet will fall considerably short of its competitors. A dynamic HRIS with higher functionality around Performance Management, Reporting, Onboarding, Engagement, Org Charting, Employee Directory, etc. is always on my mind as a People leader and administrator. We've had to invest in many non-integrated supplemental technologies in order to fill the gaps that TriNet leaves, and have struggled with their Customer Support model as well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Organizations that are small and don't have an existing HR team make TriNet a perfect fit. Employees can speak/chat/email TriNet for direct support. HR leaders with limited resources can be assured all of the corporation's needs around tax withholdings, work comp, wage garnishments and immigration assistance are met and in place reducing company overhead for specialty areas. Having a flat rate associated to cover costs simplifies the accounting process.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
They are well suited for larger firms that have people working within their accounting and HR department. Working with a small business, like ours, they lacked the attention we need along with being price-sensitive to that. We kind of felt like second-class situations as our tenure increased with them, hence the switch to Just Works 2 months ago.
April 19, 2022

TriNet review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Payroll, benefits management, and HR advisory for small-medium size companies. doesn't give support or charges for support in various legal HR-related issues.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I love that TriNet provides benefits and payroll services. It freed up a lot of my time in having to deal with benefits questions that I may not necessarily be able to answer and various states' different payroll taxation.
Score 1 out of 10
Vetted Review
Verified User
Maybe if you are really small, but even then it is concerning as they will make it difficult to exit, so you may be stuck with them for well past when the value scale tips in the other direction.
Score 10 out of 10
Vetted Review
Verified User
TriNet is a good fit for companies that want everything on one platform - payroll, benefits administration, employee information, 401K, onboarding, etc. The pricing model supports comprehensive benefits at a competitive price. TriNet provides updates on labor laws and state legislation through their Connect Weekly newsletter.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I would say TriNet is well suited for smaller companies who want to outsource all of their HR needs under one umbrella and provide their employees with greater benefit options than they would have otherwise. If a company were large enough to have an HR representative, then I don't think it would make sense to also pay for TriNet's services. I'm in the Admin field, but I'm not an HR expert and TriNet has been incredibly patient with all my questions. They've always given me the information I needed to succeed.
Score 8 out of 10
Vetted Review
Verified User
TriNet worked best for me whenever I needed to quickly access HR docs for personal and financial use. The site was user-friendly and I rarely ran into glitches. The best part is that it seems to be 100% safe and secured for storing personal information. I only wished that all of the company and employee-related programs were in one place such as Rippling. I would have preferred my 401k access in TriNet as well.
Score 1 out of 10
Vetted Review
Verified User
I don't believe Trinet is well suited for anyone. The non-personal service they are now providing is terrible. They just pass you around to one rep or dept after another with no resolution to problems.
Score 1 out of 10
Vetted Review
Verified User
I have worked in tech for almost a decade and in my opinion, TriNet is the worst HR software I've used. I've had to connect with their support chat on 4 instances in my first 2 months of employment. One of these instances was handled professionally and to my satisfaction. The other 3 left me frustrated. Currency conversion should not be an issue for expense reimbursement. Activating benefits should not be an issue. The modal for leaving feedback on how a customer support chat went does not work in my experience, so instead of being able to give feedback that can be actioned, I feel like users need to resort to leaving negative reviews to get attention brought to an issue.
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