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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

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What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(176-200 of 920)
Companies can't remove reviews or game the system. Here's why
April 20, 2021

UKG: Simply the BEST

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use UKG company-wide to manage our recruiting, payroll, timekeeping, and performance management. It also serves as our main way of storing employee data. UKG has allowed us to better serve our managers via reports, data collection, and overall ease of managing the "data" of employees. We use the home page as a catch-all for all company communication and it houses our policies, procedures, and company announcements. UKG is easy to use for our employees and managers and has changed, for the better, how HR serves our internal customers.
Becky Colucci | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use UKG Pro, Recruiting, Onboarding, Talent Management, and Benefits Enrollment. All of our employees use UKG either at an employee level, manager level, and/or administrative level. We have multiple business processes turned on for the employee so they can easily change their information and it flows to an HR approver. We would like to roll out more business processes at the manager level, but as an organization, we are not there yet.
Theresa Amaturo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro across the whole organization. The business problems it addresses consolidating payroll, benefits administration, onboarding, employee reviews, and recruitment all in one tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's our HR system of record, used by all employees in some way. All users are in the system every day for timekeeping, managers look up employee information, and service members use it to update/maintain employee data. The system also feeds out to many other systems.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is used by Payroll and Human Resources. We use it to manage our employees' data and to pay employees.
We also use it for reporting and data analytics and for Recruiting and Onboarding.
Our employees use the Online and Mobile app to review their information and to manage their paid time off.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro is our main HRIS and payroll processing system. We also use it for onboarding and talent acquisition. Our usage allows us to work towards streamlining our processes and allowing our team to focus on our employees. UKG Pro allows us to focus on only what we need to in a simple and fast experience.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We switched to UKG Pro for our payroll and HR systems in 2018. Having all of our HR functions under one platform has been great. We are still working on adding more functions and becoming experts in others. Overall, we are very happy with the capabilities and efficiencies that UKG has provided.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
UKG is being used across the whole organization. We have it open to employee users, but mainly use the administrator side of it between the human resources, benefits, and payroll departments. UKG helps employees be able to see their employee record with ease from the web browser or app. This has help our company with transparency to our employees.
April 20, 2021

Yes to UKG Pro!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro [(formerly Ultimate Software UltiPro)] for payroll and HR. The payroll side works fairly well and we don't have many issues with it, some features are missing in Canada and we have issues with the ROE administration from time to time.
April 20, 2021

Transition to UKG Pro

Score 8 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro [(formerly Ultimate Software UltiPro)] is being used across the whole organization. It is used for recruiting, onboarding, goal setting, performance reviews, time off, payroll, and for training purposes. UKG Pro [(formerly Ultimate Software UltiPro)] consolidates all personnel information in to one platform.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use UKG [Pro (formerly Ultimate Software UltiPro)] throughout our whole organization for payroll, benefits, learning, recruiting, onboarding, etc. The one stop shop for all things employee related is great for our team and our employees.
April 20, 2021

Fun with Payroll

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our company uses UKG Pro (formerly Ultimate Software UltiPro) for onboarding, recruiting, payroll processing, business intelligence, and benefits. We also use UKG Pro (formerly Ultimate Software UltiPro) for time management. The HR department uses UKG Pro (formerly Ultimate Software UltiPro) on a daily basis. The payroll department uses it daily as well. The supervisors use it when necessary, but at least weekly. The employees may or may not use it.
The business problems UKG Pro (formerly Ultimate Software UltiPro) addresses are regarding tax filing, benefit calculation, hiring process, running reports, etc.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Across the whole organization. We use UKG Pro for timekeeping, talent management (goal setting, performance reviews, competency management), in the process of setting up Salary Planning. Talent Management has helped us set up our company’s strategic initiatives in an organized way where goals are visible by leadership when needed. For Salary Planning, we’re hoping to solve for our very manual merit increase process.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use UKG Pro across our entire organization for employee record keeping, timekeeping, pay, benefits, hiring and onboarding. It addresses our issues of tracking employee information, pay, length of service, and hiring new employees.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The entire company is using the software. We have modules that manage most if not all of the employee cycle; Talent Acquisition, Onboarding, Core, Benefits, Timesheets, Performance Mgmt, Salary Planning, Perception, [etc.] It allows managers and employees to self service their needs while allowing the HR dept to focus on more important issues.
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