Best solution for virtual meetings.
I used Zoom for all the official meetings. Basically Zoom is the solution for virtual office setup. The main challenge was to connect …
Starting at $5 per month per license
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What is Zoom Workplace?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
How Zoom Workplace Differs From Its Competitors
Awards
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Popular Features
- Desktop sharing (703)8.282%
- Meeting initiation (691)8.080%
- High quality audio (708)7.777%
- High quality video (710)7.777%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Zoom Workplace?
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. It is designed to streamline communications with AI-powered tools that work together through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. A chat can be elevated to a meeting or phone call to get to a resolution faster, and the solution drives productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.
To optimize office experiences and hybrid work collaboration it includes workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. The Workspaces tab can be used to reserve a desk with Workspace Reservation, prepare for a client visit with Visitor Management, or finding the workstation with its wayfinding feature.
Zoom Workplace Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Workplace Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Zoom Workplace Integrations
Zoom Workplace Competitors
Zoom Workplace Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
Zoom Workplace Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording highest, with a score of 8.3.
The most common users of Zoom Workplace are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(5185)Attribute Ratings
Reviews
(76-100 of 735)Companies can't remove reviews or game the system. Here's why
February 01, 2022
Zoom should allow customers to opt out of the annual subscription and downgrade to pay-per-use
Score 4 out of 10
Vetted Review
Verified User
I provide a live streaming service to my clients and they sometimes request a Zoom conference so that we can do a two-way. I have requests for weddings so that remote clients can speak to the bridal couple.
- video conferencing
- breakout rooms
- customers often talk over each other, and the other person cannot be heard.
January 19, 2022
The Best App for Business Meetings and Conferences for Your Team in a Remote Work Environment
Score 10 out of 10
Vetted Review
Verified User
Zoom is one of the most reliable and user-friendly video conferencing apps for teams or meetings for any business organization. The features of the app are very easy to understand and [are] very resourceful for sharing links, files, and useful information as well for operating efficiently in a remote work environment.
- App interface
- Meetings and webinars
- Resource sharing
- Notifications
- User interface
January 11, 2022
Fabulous ZOOM
Score 8 out of 10
Vetted Review
Verified User
Zoom is used in my previous organization for client meetings and also internal communication with co-working colleagues. We need to pass the information and need to find the role of any unknown employee we could use the Zoom Application. Sudden meetings have been scheduled via zoom and it will show the employee Availability status also.
- Used FOR Client meeting.
- Better Voice Quality.
- Inviting the multiple peoples in a single call.
- Not able to remove that zoom navigation bar.
- Need to improve a video quality.
- Need to add sub background image functionality well.
January 11, 2022
Join whatever you are
Score 10 out of 10
Vetted Review
Verified User
Zoom is very useful for our teaching profession person. It's very much used in conducting class, moderating exams, and so on. Now its widely use for our day-to-day life due to pandemics. When we conduct the class we are able to see all the members within a frame. So it is very much handy for managing and controlling the class and exam room.
- Use in Conducting Class
- Use in Managing Exam Room
- Presenting report
- Schedule Maintaning for taking Classes on time.
- Need improvement when it's work in low network
- sometimes it's a crush when we need to work on different tasks on time. It needs to improve
- Costing of the product moderate but we need comfortable region for this price.
January 07, 2022
Zoom for support Engineers
My role as a technical engineer involves connecting with customers to understand their issues. Most of the time, I have experienced bandwidth problems when I use other applications, but Zoom hasn't lagged when I connect to customers.
- Remote Access.
- Video Conference.
- Audio connectivity on low bandwidth.
- Mobile app access.
- Restricted in specific regions.
- More security features.
It is easy to use and helps in scheduling meetings. It works seamlessly on different operating systems like Android, IOS, Windows. And the interface is also user-friendly. Especially in this Pandemic Zoom has become a solution to a number of problems like online video conferencing instead of meeting in a conference room. Overall Zoom is a good video conferencing software.
- Easy to use
- Audio clarity
- Video clarity
- Meting schedule
- Chat feature
- Stable Internet connection is required for good quality video calls.
- Security concerns.
December 23, 2021
Zoom - A true lifesaver to keep business going smoothly!
We use Zoom for online meetings. This enables a de-centralized team to meet together, provide program updates, conduct training sessions, and do strategic planning. Zoom meetings have been held throughout the year at various intervals.
- Facilitates video conferencing.
- Enables screen sharing.
- Provides easy access to all participants, inside and outside the organization.
- Zoom's easy access can open the platform to "bombing.".
December 21, 2021
Great video service and product - Zoom!
I use Zoom to host my online classes, for private consults with clients and for webinars. I’m thinking also about sharing the platform with others.
- Great video and sound quality.
- Easy to use tools like whiteboards, annotators, chats, and to share the screen.
- Easy to install and use across multiple devices, even at the same time, like be on a desktop and iPad at the same time.
- Few dropped calls.
- Um, I’m struggling here to think of something that could be improved here. I wish it were cheaper for some higher end services. But it’s a great product, so I can’t be mad about that.
December 17, 2021
Zoom, the best option to gather anytime and everywhere.
For Distance Education or E-Learning, Zoom has been the best option to receive a virtual class and interact with other classmates, this has been a new challenge but at the same time exciting to adapt int the new technology. Zoom has met all the requirements to make us feel like if we were in a classroom.
- Available on multiple devices
- Break Rooms feature t all the class preform different task
- Recording option and cloud storage
- Security feature t protect the meeting with a PIN or password.
- Link the Google or Outlook Calendars to exports meetings easily would be good a great option.
- Having an integrated calendar into the Zoom app would be good to easily manage the meetings and availability.
December 16, 2021
Zoom To The Rescue
I use Zoom to do video conference calls with others. This makes it very practical to replace the need to meet in person especially during the covid-19 pandemic.
- Breakout rooms.
- Still backgrounds.
- Enhance audio & vide effects.
- A method to sync audio from various participants especially for the purpose of music lessons over the internet.
- Feature to allow for more than a single designated speaker camera zoom window.
December 14, 2021
Zoom - it's like you're in the room
I use Zoom to interact with clients. This includes setting up intro meetings for prospective clients and also weekly meetings for project status or planning. The most significant use of Zoom for me is through the delivery of workshops for clients. They range from 1-hour sessions to 8 hours a day.
- Breakout rooms - their simplicity and ability to manage.
- User interface - ability to manage all the features and see participants at same time.
- Playing videos and audio - can adjust settings.
- When doing breakout rooms, I would like the ability to not place co-host in a room.
December 08, 2021
Best collaborative virtual meeting platform
Zoom is used for all virtual meetings within organizations and outside organizations. Its ability to have a video call, moderator-controlled chat, poll, annotate, screen share, etc. makes it a market leader.
- Break out rooms
- Annotate while screen sharing
- Zoom webinars
- File management system
- Warning to host in big titles, that when you leave meeting all will be exited
- better chat UI
December 07, 2021
Easy and seamless communication to any org
Score 10 out of 10
Vetted Review
Verified User
Use Zoom for daily communications, webinars, host townhalls.
- Video conference very well.
- Raise hand while discussing for questions without other interruptions.
- Scaled meetings with very good quality.
- Lack of comment control.
December 07, 2021
Zoom is easy for your customers and profitable for you
Zoom is my go-to platform for client sessions. As a service-based business, Zoom has been absolutely integral to service delivery. In addition to delivering sessions, we have also used Zoom to attract leads to free webinars and to deliver workshops to groups. Zoom is a key tool in replacing in-person venues in order to run a fully virtual business.
- Easy to use.
- Widely understood.
- Supports multiple concurrent video feeds.
- Integrates with many other apps via Zapier.
- Data collection.
- Video quality is poor.
- Webinars lack features to improve interactivity between guests.
- Spotlighting controls take some getting used to.
December 04, 2021
Efficient and Effective Business Solution
I use Zoom for meetings within my company and professional development meetings with external groups. It is so easy to connect. Zoom remembers my information for selection when opening up the Zoom app. You can use it on the computer or phone and a tablet if you have one. Meetings can go on even if you are sitting behind a screen and can't meet in person. It is a great alternative and user-friendly. Zoom is a unique tool for communicating with co-workers in the Netherlands and Belgium for screen sharing and training. We had to implement an ERP system in Belgium over Zoom. Thankfully, the Netherlands was implemented 6 months prior and co-workers could travel 6 hours by train to the Belgium office to provide additional on-site support while we were in the US virtually working through the integration and initial bugs. It wasn't the ideal situation, but [it was] the best we could do under the travel restriction circumstances.
- Easy and simple connection over an internet connection on a tablet, phone or computer and can switch from 1 device to another in an instant
- Remembers previous meeting information for quick access as you don't have to look it up prior to connecting
- Provides easy collaboration with people all over the world direct from our homes
- Limit on participants for phone call via video
- Time constraints on meetings for free version
December 01, 2021
Zoom for Education
Zoom is integrated into our organization for meetings, collaboration, and also delivery of online classes. This was a requirement at the start of the COVID-19 pandemic and has since replaced our institution-wide video conferencing tools.
- Easy single sign-on.
- Integration into Microsoft 365.
- Excellent video and audio performance over many connections.
- More educational focused tools for teachers and students.
- Better integration into Learning Management Systems.
- Improved presentation models beyond "sharing screen".
November 29, 2021
"Great features to communicate professionally"
Score 9 out of 10
Vetted Review
Verified User
Over the last few years, Zoom has become one of my go-to tools for video conferencing and group meetings. Simply put, it’s easy to use and understand. With this, we can communicate face-to-face, and we can rely on its reliability and integrity. We’ve used it for various online workouts, as well as for webinars and other web-based events. My official meetings and conversations with friends and family are made more accessible because it’s so simple to use. People from all over the world can now talk to each other via Zoom’s global reach. Users experience technical difficulties other than making sure they are using the correct video and audio input. We employed it for remote coworkers as well.
- It's a great way to connect around the world with minimal bandwidth consumption.
- Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
- Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
- Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.
- Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
- Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
- Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
November 27, 2021
This past year was difficult, but Zoom made it easy!
During Covid, Zoom has allowed our sales teams [to] connect in ways that would not have been possible without it. Whether it was for our immediate sales teams, cross-functional meetings across the organization, or even connecting with our European colleagues, Zoom made it easy to stay connected.
- Connecting colleagues
- Collaborating across functions
- Boost team morale through chat
- Lack of comment control
- Occasional network errors during meetings
- Quality of [the] video sometimes sub-par
November 24, 2021
Best Communication App
Zoom is used by our teams to communicate with clients/customers/teams outside of our organization to which we cannot connect because of organizational security and restriction on connecting people out of the organization. Among the multiple options available on the market, Zoom has proved to be the best communication channel. In addition to managing day-to-day tasks, Zoom can be used for client meetings, standing meetings, walkthroughs, etc. Besides the usual features like recording, screen sharing, chat, live streaming, etc., it has additional features which any communication channel should have.
- Screen Sharing
- Recording
- Chatting
- Rooms
- Live Streaming
- HD quality
- Apps availability
- The meetings will be over at a given time, and teams will need to rejoin the bridge again to continue.
- Won't work with low bandwidth.
We use Zoom for any and all remote meetings, and even in separate rooms while in the office during COVID times. It allowed us to all connect even when we couldn't be together in person and gave us the ability to share our screens and collaborate on projects easily. Everyone in our office uses it and it helped keep us moving forward when times got tricky.
- Remote conference calls.
- Screen-sharing for project collaboration.
- Joining webinars and interacting with the moderators.
- Better professional backgrounds for work settings.
- Whiteboard feature for group collaboration.
November 23, 2021
Zooming ahead in the digital age of video calls
We use Zoom on a daily basis to conduct meetings between our internal team, current clients, and prospects. It allows us to connect face to face, and we can rely on its consistency and quality. We've used it for online events, webinars, and even online training. It has such a consistent platform, that allows us to be creative within its constraints.
- Call Quality.
- Use of multiple devices.
- Screen sharing and recording.
- Group video calls.
- Scheduling.
- Integrations with other platforms.
- Pricing for webinar features could be better.
- Would love to see lower cost options.
- White labeling would be nice.
- Ability to join without the downloaded app would be helpful as well.
November 22, 2021
Zoom - the BEST web video conferencing available
Our organization is located around the globe. Zoom ensures we can communicate effectively across all locations. The video and audio quality is extremely good, even on slower connections. The product is easy to use and intuitive, so our end-users rarely have technical issues other than making sure their correct audio/video input is selected.
We also utilize Zoom for distance learning. We have multiple sites set up with Zoom classrooms for teaching/learning.
We also utilize Zoom for distance learning. We have multiple sites set up with Zoom classrooms for teaching/learning.
- Easy to use: the product is a lightweight install and even non-technical individuals can figure out how to use it.
- Dependable: in the 5 years we've used it, I only recall one outage.
- Quality: the quality of the audio/video is very good.
- Communication: audio/video meetings and also a nice chat feature are included.
- Recording: meetings can be recorded to a local computer or to the cloud.
- The user interface in meetings needs improvement & could use more modern design elements, like the main Zoom window.
November 16, 2021
I use Zoom in attending virtual meetings, events, or webinars. It has a good quality of audio and video and is easy to use.
Score 10 out of 10
Vetted Review
Verified User
We use it in attending webinars and virtual meetings. Especially, in this time of pandemic and most people are working from home.
- Meetings
- Trainings
- Webinars
- Option to open it using browser, no need to download an app
November 15, 2021
Zoom a choice within a dozen of other alternatives.
Score 9 out of 10
Vetted Review
Verified User
Zoom is used as an app for collaboration and communication for [our organization and others like it] in Balkan. It is an easy-to-use option compared to other platforms, and it perfectly solves the main necessities of video and audio conferencing, collaboration, chat which is a must other competitors offer those services also.
- HD video
- Chat
- Rooms
- Very good audio quality
- You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
- Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.
November 15, 2021
Multipurpose Video Conferencing and Streamlined Meetings
Score 9 out of 10
Vetted Review
Verified User
Using Zoom for communication is an excellent idea because of the high quality of the service. It has an intuitive interface that makes it easy to use for beginners. We can have unlimited one-on-one meetings or group meetings with up to 100 participants and 40 minutes per session. Screen sharing allows multiple people to share their screens simultaneously, which is excellent for collaboration. The fact that I'm in a different time zone or country doesn't stop me from using Zoom because it saves me time. With the help of this tool, I reduced the amount of time I spent emailing my clients. It provides consistent services and helps me schedule meetings.
- It's simple to operate. Creating, joining, and using the tool is simple and requires no training.
- The audio and video quality is excellent, and it makes it easy to meet with colleagues and have productive discussions about ideas.
- It has a wide range of features that appeal to millennials and the next generation of users with an intuitive design.
- If you're looking for a simple method of connecting with people worldwide, this is an excellent option. We've had problems with other web conferencing solutions, but not with Zoom.
- More branding on webinars and a good connection to fully utilize the tool.
- We can no longer access recordings or invite people directly to meetings.
- There are too many buttons and unnecessary repetition of attendees who log in and out of reports.