Zoom

Zoom Reviews

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Ratings and Reviews
(1-25 of 51)

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Muhammad Hossain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • For a variety of purposes, we rely on Zoom, and Google Calendar support is critical.
  • LIVE sessions can be recorded, as well as interviews and meetings.
  • Allows us to show our presence and bring in a large number of people at the same time.
Alban Kaperi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Google Calendar support [is important].
  • It's free to use.
  • Its software is lightweight on computer resources.
  • HD video and clear audio [is also important].
November 24, 2021

Zoom To The Rescue

Paul Li | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The ability to see multiple cameras and to enlarge the speaker's camera vs participants.
  • The ability to provide a background to create a different meeting atmosphere.
  • The option to have breakout rooms to have private meetings and then come back to the main room for additional meeting time.
November 01, 2021

My rating on Zoom

Abdirahman Osman Hashi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • One of the best features that we usually use in our meetings is the virtual background.
  • The audio transcript is the second one, as if the person could not hear well, he or she could check what is missing.
  • Breakout rooms are also another important feature since we feel we have created a virtual group among students in the session.
Ghazal Zafar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Screen-share is an important option for me as it helps me share different tables and plans with my clients.
  • Real-time chat is also great as it gives me the opportunity to exchange information with meeting attendees.
  • Virtual background allows me to start a session with desired backdrops for a better presentation.

Zoom Scorecard Summary

Feature Scorecard Summary

Performance & Compatibility of Online Events Software (4)
83%
8.3
High quality audio (656)
85%
8.5
High quality video (658)
86%
8.6
Low bandwidth requirements (583)
74%
7.4
Mobile support (60)
87%
8.7
Screen Sharing (2)
86%
8.6
Desktop sharing (650)
90%
9.0
Whiteboards (422)
83%
8.3
Online Meetings / Events (5)
83%
8.3
Calendar integration (582)
83%
8.3
Meeting initiation (638)
87%
8.7
Integrates with social media (268)
77%
7.7
Record meetings / events (611)
86%
8.6
Slideshows (440)
83%
8.3
Online Events Collaboration (3)
84%
8.4
Live chat (553)
87%
8.7
Audience polling (351)
81%
8.1
Q&A (395)
83%
8.3
Online Events Security (3)
83%
8.3
User authentication (472)
84%
8.4
Participant roles & permissions (522)
84%
8.4
Confidential attendee list (367)
82%
8.2

What is Zoom?

Zoom brings teams together to get more done in a frictionless and secure video environment. A video-first unified communications platform, Zoom provides video meetings, voice, webinars, and chat across all devices and spaces.

-- Zoom Meetings & Chat
-- Zoom Phone
-- Zoom Video Webinars
-- Zoom Rooms & Conference Room Connector
-- App Marketplace

Zoom Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Zoom Video

Learn how you can can use multi-spotlight, multi-pinning, and video reordering to better manage you meetings.

Zoom Integrations

Zoom Competitors

Zoom Pricing

Starting Price: $14.99

More Pricing Information

On-premise Editions Pricing
Pricing DetailsTerms
Virtual H.323/SIP Room Connector$49per month
Business$19.99per month
SaaS Editions Pricing
Pricing DetailsTerms
BasicFreeFree
Pro$14.99per month/per license
Business$19.99per month/per license
Enterprise$19.99per month/per license

Zoom Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Blackberry, Mobile Web
Supported CountriesNorth America, South America, Europe, Africa, Asia, Australia
Supported LanguagesEnglish

Frequently Asked Questions

What is Zoom?

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

How much does Zoom cost?

Zoom starts at $14.99.

What is Zoom's best feature?

Reviewers rate Desktop sharing highest, with a score of 9.

Who uses Zoom?

The most common users of Zoom are from Mid-size Companies and the Computer Software industry.