Skip to main content
TrustRadius
Paylocity

Paylocity

Overview

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

Read more
Recent Reviews

Excellent Product!

8 out of 10
April 26, 2024
Incentivized
Our organization uses Paylocity for all our payroll processing needs. This includes everything from scheduling and time clock management …
Continue reading

Paylocity experience

10 out of 10
April 15, 2024
Incentivized
We use Paylocity in our organization to run payroll, enter new hires, entered updated information such as deduction, garnishment, update …
Continue reading

Paylocity Review

9 out of 10
April 15, 2024
Incentivized
We have 3 companies with Paylocity. We use HR, Time and Labor, HRA, COBRA and Onboarding. The new system in submitting payroll is a bit …
Continue reading

Read Me

9 out of 10
April 15, 2024
Incentivized
Municipal Payroll-we have many different situations that arise during our payroll cycle, including union, non-union, military …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (811)
    8.9
    89%
  • Update personal information (839)
    8.6
    86%
  • Pay calculation (812)
    8.6
    86%
  • View and generate pay and benefit information (825)
    8.5
    85%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.paylocity.com/our…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

What is BrightHR?

British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.

Return to navigation

Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.8
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.6
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.3
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.4
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.4
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.1
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.7
Avg 7.7
Return to navigation

Product Details

What is Paylocity?

Paylocity is a software platform designed to give HR pros a way to manage daily tasks in payroll, benefits, talent, and workforce management. The vendor states their technology is backed by a culture that cares about client success, and that they take the time to get to know customers and understand their needs. Paylocity works with users to identify the solutions that will benefit a business today, while paving the way to a better tomorrow.

Paylocity Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paylocity Videos

Paylocity - Care at the Core
Ritch Price Operational Controller, New England Authentic Eats 2,200 Employees

Paylocity Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

Paycom, Paycor, and Paychex Flex are common alternatives for Paylocity.

Reviewers rate Direct deposit files highest, with a score of 8.9.

The most common users of Paylocity are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1505)

Attribute Ratings

Reviews

(51-75 of 884)
Companies can't remove reviews or game the system. Here's why
March 22, 2024

Paylocity review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Integration between benefits and payroll
  • User interface
  • Payroll processing
  • Response time and availability from the tax team
  • Implementation
Daniela Tejeda Kroboth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll
  • Integrations with 401K provider
  • Ongoing performance tracking with journals
  • Recruiting - the ability to add candidates manually in a fast and easy way and we approach a lot of passive candidates
  • Recruiting - I would like to be able to add candidates to folders to build a pipeline.
  • Recruiting - It would be very helpful if we could add tags to candidates ie. experience in x field, bilingual, etc. to be able to search for candidates in the future based on the tags assigned
  • Onboarding - I would like for the onboarding process to go beyond the hire date i.e. Tasks the new hire was to complete in their first 90 days in order for us to keep track
March 22, 2024

Very Satisfied

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Time card approvals
  • Processing payroll
  • Employee tracking
  • Entering new employees
  • Dealing with self-employed ministers
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • User-friendly
  • Staff can understand it
  • Like it
  • Their chat online needs to have better customer support and relation
  • When adding new modules/features the customer should be attended to quickly
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Continuously updates products to meet client needs, modernize the platform, and improve processes.
  • Provides a straight-forward and accurate payroll process.
  • Make it easier to update employee records with hr actions.
  • Provides a knowledge base so we can troubleshoot on our own and learn the system.
  • The knowledge base needs to be much more comprehensive. Many features are not explained, making it difficult to understand why something is happening or find solutions to improve automation.
  • The implementation process is a headache. It's a very fragmented, disorganized experience. The specialists don't communicate with each other, they don't seem to always be up to date on changes, and they seem overworked and burnt out. The company should have a consistent and structured training and implementation process.
  • We were next explained many features in detail, and there is no training for them. This includes the expense module, the modern workforce index, templates and checklists, position management, events vs. HR actions, and security roles.
  • The amount of automation and customization was a little disappointing. The workflows are confusing to understand and not very robust.
  • The time off policy system can be greatly improved. It took weeks to get ours fixed and we eventually had to involve a supervisor to start from scratch. It can't handle even slightly complex policies.
  • Although it's in the knowledge base, they don't have a digital handbook feature, which is something we were looking forward to.
  • I wish the compliance dashboard included updates on changes to local/federal regulations.
  • It's a pain that we can't customize the notifications or add any.
  • As a company with fewer than 100 employees, we felt we didn't receive the attention larger companies would.
  • They don't update the system all at once. Some parts are modern, and some are outdated. This is even true within the same single module.
  • The different modules are very fragmented. For example, why are time and labor and HR/payroll separate systems? There's a lot of jumping between different modules when you need to see something, making it confusing for employees.
  • There aren't many resources to assist employees with the transition to a new system, and the adoption kits are not comprehensive enough.
  • The self-service portal should have more customization options for both employees and admins.
  • Admins must be very tech savvy and good at troubleshooting to learn this system because the way to know it is by experimenting and exploring because the training is insufficient.
March 21, 2024

I'm not a fan.

Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • I wish I could think of 3
  • With all the problems we have, it's hard to see the good in my opinion
  • Someone usually answers the phone for support
  • Reports are difficult to customize
  • Needs a more simple set up when all features are not being used
  • PTO balances aren't calculated correctly I feel
March 15, 2024

Paylocity Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Keeping track of PTO
  • Provides learning through the app or on the website
  • Helps keep employees informed on the Community page
  • Easy clock in and clock out
  • provide a manual to help with learning the software
  • Have the app and the website link when using one or the other
  • Explain when employees select paperless that they will not receive a W2 through the mail
March 15, 2024

Game Changer

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • LMS systems
  • HR & Payroll
  • Walkthrough Guides
  • Benefits essentials did not fully capture enrollments of employees causing some reporting errors. It has room for improvement.
  • Helping new start-up companies with compliance issues and taxes.
  • Having a single point of contact versus just a call-in number.
CORA ORTEGA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Recruiting, the connection we have between Indeed, and ZipRecruiter with extra charges.
  • Payroll processing is easy and reliable.
  • Employee administration is easy to use as well, as organized.
  • Customer Service - Create an option to submit tickets for help.
  • Reporting, it would be better with a better reporting system.
  • Chat under community will be helpful for employee communication.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll Process
  • Time Keeping
  • Everify with Onboarding
  • Always have tax set up issues in Onboarding.
  • Report Writer is great but could be more user-friendly.
  • Setting up taxes in new states - we pay for the service, but there are often mistakes or issues with filing. I get so many notices from states with account issues.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • A live account manager is always reachable and ready to help. Always.
  • Running payroll end to end is pretty easy with some guidance, UX is clear in guiding you through next steps.
  • Ad hoc correction/amendment requests, e.g. lost check research, 941 amendments, etc., with live account manager support and guidance.
  • Embedded AI that helps during configuration across all modules. E.g., we lost all the employees who were involved in the onboarding and implementation of Paylocity, when we had to add a new vacation code, we did not flag it as a 401K eligible earning code. Embedded AI would have flagged this to the editor as a reminder knowing that all vacation earning codes are flagged for 401k eligibility.
  • Garnishment set up and calculation.
  • Seeing Paylocity's growth since 2020, I'd like to seem an expansion of its Time & Labor features that contemplates remote employees or mobile employees (advance geo fencing).
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll processing and tax filing
  • Posting job openings to our own careers page and also to external websites
  • Managing our annual merit pay process
  • Custom report capability (access to data and the ability to combine different types of employee data into one report is limited)
  • Configurable electronic forms (not enough flexibility and capabilities are provided)
  • Position management functionality is severely lacking
  • Unfixed system defects/bugs
  • Lack of in-depth product knowledge among customer support staff
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Customer support is exceptional when adding new modules and features. We are paired with a specialist who is very responsive by email, phone or zoom.
  • The website and app are extremely reliable with no downtime in the last 2 years of usage. the interface has increased in ease of use and finding information.
  • the knowledge base is a great resource for articles and videos to help find quick solutions.
  • Payroll was more complicated than necessary but I see that this feature was just updated.
  • The benefit costs are complex to change/update for employees and especially the employer.
  • It would be nice to have a live chat feature for administrators within the app instead of having to send an email separately.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • User friendly interface for both admins and end users.
  • Responsiveness to phone calls and emails.
  • Consistent upgrades to the platform.
  • Implementation accuracy.
  • W2 distribution.
  • Consistently knowledgeable phone operators.
February 29, 2024

Paylocity

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Simple payroll process.
  • Being able to look at audits of everything done.
  • Having the option to undo anything.
  • The customer service calls in department.
  • Urgency on important problems.
  • Some things are complicated to access.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • On-boarding
  • Payroll processing including punching in/out
  • Payroll adding pay types and pay codes
  • Payroll reinstating employees
  • Better response time with Service/assistance with problem solving
  • Initial General Ledger setup requires more time
  • More online help instructions made available
February 26, 2024

Great solution

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • recruiting
  • onboarding
  • time & labor
  • community
  • offer letter process could be improved with incorporating e-signatures
  • save generic information (address, title, etc.) in the I-9 form from having to retype it every time
Return to navigation