Best solution for virtual meetings.
I used Zoom for all the official meetings. Basically Zoom is the solution for virtual office setup. The main challenge was to connect …
Starting at $5 per month per license
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What is Zoom Workplace?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
How Zoom Workplace Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (703)8.282%
- Meeting initiation (691)8.080%
- High quality audio (708)7.777%
- High quality video (710)7.676%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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- Competitors
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- Downloadables
- FAQs
What is Zoom Workplace?
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. It is designed to streamline communications with AI-powered tools that work together through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. A chat can be elevated to a meeting or phone call to get to a resolution faster, and the solution drives productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.
To optimize office experiences and hybrid work collaboration it includes workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. The Workspaces tab can be used to reserve a desk with Workspace Reservation, prepare for a client visit with Visitor Management, or finding the workstation with its wayfinding feature.
Zoom Workplace Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Workplace Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Zoom Workplace Integrations
Zoom Workplace Competitors
Zoom Workplace Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
Zoom Workplace Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording highest, with a score of 8.3.
The most common users of Zoom Workplace are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(5186)Attribute Ratings
Reviews
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November 23, 2022
There is no place far, there is ZOOM.
Score 8 out of 10
Vetted Review
Verified User
Zoom is great for meetings with large groups. It's easy to see and keep track of attendees, handle the controls as needed, and share your screen.
November 14, 2022
A good product for large-list meetings on a company level.
- Google Meet and Skype
The main core reason why we are still choosing Zoom its because of the large-list feature. With Google Meet we have the limitation of potential attendees to the meeting, that results in a big issue for meetings where we need to involve large portions or the whole company.
October 27, 2022
Zoom experience is good experience
Score 8 out of 10
Vetted Review
Verified User
Our concern was easy to use platform and simple User Interface. We found Zoom standing top of the three we evaluated.
October 26, 2022
The best Online Meeting Provider.
Score 7 out of 10
Vetted Review
Verified User
Zoom is much better than using a source such as Vonage for business meeting solutions. The main reason would be Vonage has limits and can't always function properly when using a government computer. In those situations, one would need to use a mobile device. When it comes to Zoom, you can use it on any device with fewer problems and issues.
October 03, 2022
Zooming through Meetings and Webinars with Ease
Score 10 out of 10
Vetted Review
Verified User
We use Zoom for the specific use cases mentioned because it seems to be the best tool for those use cases. Other tools are in use for other use cases in our enterprise, as well as because of the pricing structure for the tool.
September 26, 2022
Zoom is a very secure software
Score 10 out of 10
Vetted Review
Verified User
Zoom is the most popular and secure software. There is excellent audio and video quality for the meetings and webinars I attend. Especially in this time of the pandemic, when everything is almost online. Zoom has tools needed for the conference, like online chats.
September 11, 2022
Zoom is a great web conferencing solution. Easy, reliable, and excellent audio/video quality.
- Skype for Business (formerly Lync)
Skype for Business had reliability issues and we often experienced poor quality audio and/or video. For a while, we tried using it with a large number of participants (50+) and encountered some bandwidth/quality issues. We haven't had any of these issues with Zoom.
September 01, 2022
Great software at a good price.
Score 9 out of 10
Vetted Review
Verified User
- Skype and Google Hangouts (Classic)
Zoom stands well on their competitors, time to time improvements on user interface. Adding more features like screen sharing and VOIP works great. Their customer support is very good.
I don't like social media for recording pieces of training because they don't have a good share feature. Zoom is superior in the ways you can share your screen, video, and your phone. Plus being able to have filters and backgrounds makes things look more professional. I would choose Zoom again and again for all the ways that you can share your screen.
Score 10 out of 10
Vetted Review
Verified User
June 29, 2022
Zoom makes meetings more enjoyable!
Not as business friendly
Score 10 out of 10
Vetted Review
Verified User
Honestly not sure why someone would choose one over the other. I was told by my company that all client meetings need to be done on Zoom. They said internal can be conducted on Google Meet. All 3 applications are extremely similar.
June 24, 2022
See, share, record
Skype is good for quick messaging and calls but it does not have the screen recording feature. Also it needs a higher internet bandwidth. For more than 2-3 participants it does not work too well. Call drops/disconnects in Skype are more frequent in Skype as compared to Zoom if the internet connectivity is not good.
June 24, 2022
Remote-Friendly Tool for Meetings
- Skype for Business (formerly Lync)
Zoom seems to be a bit more intuitive and user-friendly than Skype. We like the record function, screen share, and multi-use product.
June 11, 2022
Zoom for collaboration
Score 9 out of 10
Vetted Review
Verified User
We have used Zoom for many years now and continue to use it on. While they share features with the other tools that I have listed, learning and getting acclimated to Zoom was easier.
June 10, 2022
A Highly collaborative video conferencing tool
Zoom is user friendly and offers more features like video recording compared to teams.
Teams require the end user to have a office 365 account, whereas Zoom allows users to attend calls using their desktop plugin and doesn't really require app installation.
Zoom is a much more user-friendly product than others we have used in the past. The user experience with Zoom was much better than our previous screen sharing, audio conferencing, and video conferencing products. Zoom is a very common tool that is also used by many of our vendors, partners, and clients.
June 03, 2022
Zoom review
Score 1 out of 10
Vetted Review
Verified User
They are free and have no time constraints. They also have more apps and integration. They don't drain resources. All other platforms are much more superior to Zoom.
May 25, 2022
The High Quality Video Conferencing Solution
Zoom has higher quality video streams than the competition and provides the ability to record meetings; however, Google Hangouts is more user-friendly and takes little to no training to be able to utilize all of its features (although there are fewer bells and whistles). GoToMeeting is the name most people know about, it's easy to use, but the UI and feature set feels very dated.
May 14, 2022
Great way to have job meetings
I believe Zoom is more intuitive and easy to use. Also probably much more known of other programs with same funtionalities.
May 08, 2022
Easy to use
I prefer Zoom as I feel it is easier and more reliable. My boss refuses to do teams calls because they are very unreliable connection and not as user friendly.
Score 1 out of 10
Vetted Review
Verified User
Zoom costs money for nothing. Just use Skype, Teams, or any number of others for free.
April 29, 2022
Cisco WebEx Support Lost My Support
Zoom is more equally stacked with Microsoft Teams because Microsoft has been playing catch-up for the last few months. I think that overall I have less latency with Zoom than I do with Teams, but other than that, I don't see much difference between the two anymore.
Zoom is much better to use than WebEx and is definitely more secure. I also get better support from just about everything with Zoom over WebEx.
Zoom is much better to use than WebEx and is definitely more secure. I also get better support from just about everything with Zoom over WebEx.
April 27, 2022
Easy to use and very effective for businesses.
- Microsoft Teams and Skype
[I feel] Both Microsoft Teams and Skype are best for internal purposes, whereas Zoom has a wider variety of purposes. [In my experience] Zoom can be used for larger meetings, larger capacity webinars, and on-demand offerings. Microsoft Teams and Skype are great for internal meetings, meetings with clients, and possibly personal events or reasons as well.
Zoom is 100% superior in almost all aspects compared to its 2 main competitors: Microsoft Teams and Skype. Only a few organizations in the Australian Education sector use Skype anymore. There are several universities and organizations that are forced to use Teams by their management. In my opinion, Teams is still pretty clunky as a tool for online meetings.