Zoom Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
1663 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2020

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-14 of 14)

Anonymous | TrustRadius Reviewer
April 09, 2020

Blast off with Zoom!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Easy Tasks

  • It is easy to set-up a meeting and send invitations to participants.
  • It is very clear to see who is in attendance at the meeting.
  • The ability to control the sound and picture is very straight forward.
Read this authenticated review
Michael Kim | TrustRadius Reviewer
November 02, 2017

Zoom is by FAR the best web conference tool out there! It's AMAZING!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Easy Tasks

  • Setting up and running meetings are extremely easy to perform. Sharing your screen is very intuitive as well.
  • Creating Zoom meetings for calls on-the-fly is extremely easy using the Zoom Scheduler Chrome extension. It integrates well with Google calendar.
  • Dialing in from your iPhone has never been easier with the iPhone one-tap feature. You can open up the Google calendar app on your phone, open up the event details, and tap the iPhone one-tap number. Boom. You're dialed in.
Read Michael Kim's full review
Stefan Scherbik | TrustRadius Reviewer
February 01, 2017

Zoom is a New World Video Platform

Score 10 out of 10
Vetted Review
Verified User
Review Source

Easy Tasks

  • Using video. Zoom's technology allows video to perform well even with poor network strength, which greatly reduces confusion and frustration among users. It's very easy to get into a meeting with video.
  • Zoom's great new features like Polling, Breakout Rooms, and Registration are all easy to use. They're more complex features which do require explanation, but despite their complexity, it's still rather easy to provide training for using these features.
  • Screen sharing is now easier than ever since Zoom added a Screen Share button to its client home screen. Plus instant share in Zoom Rooms is now possible thanks to ultrasonic detection.
Read Stefan Scherbik's full review
Anonymous | TrustRadius Reviewer
July 13, 2018

Zoom - A Great Business Conferencing Tool for those tired of WebEx

Score 9 out of 10
Vetted Review
Verified User
Review Source

Easy Tasks

  • Web calling is simple, easy and yet elegant inherently through the Zoom interface.
  • The startup of each conference is simple and elegant as well.
  • Screen sharing is relatively easy and switching between users in this regard is also fast and simple.
Read this authenticated review

Feature Scorecard Summary

High quality audio (592)
8.9
High quality video (594)
9.0
Low bandwidth requirements (524)
7.9
Mobile support (1)
7
Desktop sharing (587)
9.3
Whiteboards (372)
8.4
Calendar integration (524)
8.6
Meeting initiation (578)
8.9
Integrates with social media (226)
7.7
Record meetings / events (549)
9.0
Slideshows (391)
8.8
Live chat (493)
8.8
Audience polling (303)
8.4
Q&A (342)
8.4
User authentication (415)
8.7
Participant roles & permissions (465)
8.7
Confidential attendee list (326)
8.5

About Zoom

Zoom
Zoom is a popular online meeting and video conferencing platform known for its webinar capabilities for live virtual events and broadcasting. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

In addition to the above features, Zoom also offers:

Zoom Video Webinar
Zoom offers a Video Webinar option supporting unlimited audiences viewing live with presentation engagement tools like group chat, dual screen support, live broadcasting to YouTube or other platforms, polling, and other features supporting streaming webinars and virtual events.

Zoom Rooms
Zoom offers hardware and software bundles for businesses looking to streamline their web conferencing services.

Zoom Phone
With Zoom Phone, users can bundle their voice, video, voicemail, messaging, meetings, and conferencing through one application. It can carry out calls over cellular voice, cellular data, or WiFi connections and is supported on Windows, MacOS, iOS, and Android devices.


Zoom Features

Performance & Compatibility of Online Events Software Features
Has featureHigh quality audio
Has featureHigh quality video
Has featureLow bandwidth requirements
Has featureChrome compatible
Has featureFirefox compatible
Has featureSafari compatible
Has featureIE compatible
Has featureAvailable for Linux
Has featureAvailable for OS X
Has featureAvailable for Windows
Does not have featureMobile support
Screen Sharing Features
Has featureDesktop sharing
Has featureDocument/File sharing
Has featureApplication sharing
Has featureWhiteboards
Online Meetings / Events Features
Has featureScheduling
Has featureCalendar integration
Has featureMeeting initiation
Has featureEnd meetings
Has featureIntegrates with social media
Has featureRecord meetings / events
Has featureDial-in attendance
Has featureOnline attendance
Has featureMute
Has featureSlideshows
Has featureMedia
Has featureInternational calling
Has featureMultiple webcam streams
Online Events Collaboration Features
Has featureLive chat
Has featureAudience polling
Has featureQ&A
Has featureMeeting space storage
Has featureAnnotation
Has featureRemote support features
Online Events Security Features
Has featureUser authentication
Has featureParticipant roles & permissions
Has featureParticipant list
Has featureConfidential attendee list
Has featureSecure file sharing
Additional Features
Has featureMobile Screen Sharing
Has featureVideo Breakout Rooms
Has featureScreen share video with audio

Zoom Video

Zoom Product Overview Video -- Zoom is revolutionizing the ways teams collaborate. Whether you're connecting multiple conference rooms or adding remote attendees. Meeting face-to-face is as simple as a single touch.

Zoom Integrations

Slack, Salesforce.com, Marketo, Google Drive, Box, Dropbox, Pardot, Zapier, Skype for Business (formerly Lync), Microsoft One Drive, Microsoft Outlook, Google Calendar, Google Chrome, Mozilla Firefox, LTI Canvas, LTI Blackboard, LTI Moodle, LTI Desire2Learn, Kubi

Zoom Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
Virtual H.323/SIP Room Connector49/month
Business19.99/month
SaaS EditionPricing DetailsTerms
Basic$0
Pro14.99/month
Business19.99/month
Zoom Room Conference Room49/month
Webinar54.99/month

Zoom Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Zoom Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Blackberry, Mobile Web
Supported Countries:North America, South America, Europe, Africa, Asia, Australia
Supported Languages: English