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Google Analytics

Google Analytics

Overview

What is Google Analytics?

Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

3 videos

Data Vs Information: Google Analytics Polarizes User
04:24
Easy to Train Clients: A Digital Consultant Gets the Most Out of Google Analytics
04:14
How Google Analytics Propels Marketing Capabilities to the Next Gen
02:43
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Pricing

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Google Analytics 360

150,000

Cloud
per year

Google Analytics

Free

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

The Most Useful Google Analytics Reports: My Top 6 GA Reports

YouTube

Path Exploration in Google Analytics 4 (practical examples and 4 ideas) || Path Analysis

YouTube

Google Analytics Tutorial (de) - Die wichtigsten Funktionen - Erklärt von einem Google Mitarbeiter

YouTube

Funnel Exploration in Google Analytics 4 (Funnel Analysis in Analysis Hub)

YouTube

UTM Tracking in Google Analytics | Lesson 13

YouTube

3 ways to view Funnels in Google Analytics

YouTube
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Product Details

What is Google Analytics?

Google Analytics Video

Google Analytics Overview

Google Analytics Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

Google Analytics starts at $0.

Adobe Analytics, Contentsquare, and Coremetrics / IBM Digital Analytics (discontinued) are common alternatives for Google Analytics.

Reviewers rate Availability highest, with a score of 10.

The most common users of Google Analytics are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(3706)

Attribute Ratings

Reviews

(101-125 of 183)
Companies can't remove reviews or game the system. Here's why
Reita Silvis | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In the free version, it's less helpful as the data it's using is limited compared to other software out there. It doesn't help us pinpoint where to focus our campaigns on, however, which has helped a lot in getting agent participation up.
Fred Lunt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
A fantastic tool for eCommerce companies who need accurate measurements and are concerned with converting leads and sales. While Google Analytics is best served for eCommerce, I would argue that its tools can be purposed for anything from a professional service site to a simple online portfolio as the platform allows one to dig deep into the data and market themselves.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is a tool that anyone with a website or mobile app should be using. Whether it's a public facing site, an internal site, a customer knowledgebase, or an app in the Play Store - Google Analytics is perfect for helping you understand your visitors and users. The best part is that it's free with pretty much every analytic tool you could want.
Daniel Murage | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Perfect for tracking marketing strategies, understanding where visitors of your site are from, what time of day they visit your site, and what pages they frequent.
Critical for user research and understanding where design might fail.
Kyle Reichelt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For optimizations of anonymous tracking, google analytics is second to none--and it's free! Unless you have extremely high traffic... then it get's very expensive very fast. It is well suited for tracking multiple sales channels, across multiple devices, and allows for very granular tracking. GA supports annotations, providing invaluable context when viewing trends.
Vikram Balaji | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is perfect for measuring marketing campaign performance, monitoring web traffic sources and is a great tool for monitoring month to month comparison performance.
Jeffrey Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics handles every level of the user experience on your website exceptionally well. It is easy to jump quickly between a macro level view of every visitor currently active on your website, to a micro level view of a user on a specific page from a specific source. I genuinely have no complaints when it comes to Analytics doing the specific job it is built for.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is a free tool. It's easy to add to a site, so I recommend setting up an account no matter if you use additional analytics platforms or not. GA is a bit tedious to use on larger sites and can easily get complicated if multiple sites are in one property and no one is managing them.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It provides us detailed data which helps us measure the effectiveness of the website (for example, the page, or the form from which we get the maximum conversion, how much time people spend on the website and the website load speed). It less appropriate in giving the right attribution to the visitors for their purchase, as the visitors do not always access the website directly before making a purchase. They generally go to multiple channels before they make a purchase. So its gets hard to give credit to the marketing channel without having a deep understanding.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is well suited for tracking how many users are visiting certain areas of the site. It is also well suited for mobile applications and figuring out how many impressions there are. The revenue section under acquisition can be confusing if you are not sure how much money to equate to different decisions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is perfect for a marketing department who wants to track website traffic. This is the only scenario where it's used. But it also enables you to set up tracking on other items as well, such as leads that do a specific action on your website and so on. It can also be linked to other applications like HubSpot and Power BI for a more visually pleasing display of results.
Tony Phan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Analytics is best used together with digital marketing tools like AdWords so you can measure the traffic that the ads draw to your website. Also, it is effective in collecting customers' insight to promote your products and services. For example, if Google Analytics shows that most of the visitors of my website are aged from 25 to 35 and most of them are males, I will create content that leans towards males at that age more.
Jonathan Miltimore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Converting traffic to sales, perhaps. I say this because I understand how to analyze the traffic information Google Analytics (GA) offers, but I have not yet reached a point where I can analyze "conversions" or some of the other marketing data. Behavior of users is easy to understand to a certain point, but deeper dives into marketing data can get tricky.
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