Overview
What is UKG Pro?
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.
UKG great product great people
UKG Pro Review 2024
We don't get the support we need from UKG Pro or if we do, it's not timely.
We do …
UKG
UKG review.
UKG Pro Review
Great functionality for price
Strong Product.
UKG - Valuable Asset Software
Automate Your HR & Payroll with UKG Pro.
UKG Pro Changes Lives in the Auto Industry.
A good product that can become better.
Partner for Life - Setting you up for Success
Great Application for Company Management.
UKG provides good payroll features, but needs to work on the customer service aspect
How UKG Pro Differs From Its Competitors
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
I would say I have definitely achieved Consolidating HR administration under a single solution. I have improved many manual process through the UltiPro tool, specifically:
- Reduce manual …
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
Since implementing UltiPro we have been able to house our HR and Payroll integrated items under one platform. This in turn makes reporting more efficient and accurate.
We also use UltiPro Payment …
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
UltiPro Business Outcomes
Centralization
Improved/more Accurate Invoicing
Open Enrollment
Associate Communication
Salary Planning
There have been many improvements to the payroll process. Last year (2020), we lost our benefits and payroll administrator. If we did not have UKG, we would have struggled with trying to …
Centralization
Centralization
Centralization
Centralization
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Update personal information (776)8.989%
- View job history (759)8.989%
- View and generate pay and benefit information (769)8.888%
- Employment history (762)8.787%
Reviewer Pros & Cons
Video Reviews
1 video
Pricing
What is UKG Pro?
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8.8Employee demographic data(731) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 8.7Employment history(762) Ratings
Employment history is the ability to track previous positions held.
- 8.7Job profiles and administration(733) Ratings
Job profiles and descriptions can be created and edited.
- 8.3Workflow for transfers, promotions, pay raises, etc.(721) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.8Organizational charting(643) Ratings
Organizational charting is the ability to create hierarchical charts.
- 8.2Organization and location management(656) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 8.1Compliance data (COBRA, OSHA, etc.)(517) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 9Pay calculation(709) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 8.2Support for external payroll vendors(336) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.8Off-cycle/On-Demand payment(231) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 8.1Benefit plan administration(643) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 9.3Direct deposit files(702) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8.8Salary revision and increment management(573) Ratings
Salary revision is the ability to modify individual employee pay.
- 8Reimbursement management(57) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 8.8Approval workflow(504) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 8.4Balance details(529) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 8.1Annual carry-forward and encashment(434) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 8.8View and generate pay and benefit information(769) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.9Update personal information(776) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 8.5View company policy documentation(564) Ratings
Employees can review company handbook, and corporate policy documents.
- 7.4Employee recognition(287) Ratings
thank a team member
- 8.9View job history(759) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 8.6Tracking of all physical assets(189) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 7.7Report builder(714) Ratings
Report builder allows custom reports to be created using a GUI.
- 7.9Pre-built reports(724) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 7.6Ability to combine HR data with external data(495) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8.6New hire portal(554) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 8.7Manager tracking tools(444) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 8.1Corporate goal setting(293) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 7.7Individual goal setting(359) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 7.9Line-of sight-visibility(251) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.8Performance tracking(333) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.8Performance plans(415) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.7Performance improvement plans(326) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 8.3Review status tracking(436) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 8.3Review reminders(397) Ratings
System can generate reminders to ensure review completion timeliness.
- 8.3Multiple review frequency(337) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 8.5Create succession plans/pools(155) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 8.4Candidate ranking(164) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 8.5Candidate search(163) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 8.5Candidate development(152) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 8.8Job Requisition Management(434) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 9.1Company Website Posting(422) Ratings
Software allows postings to be displayed on the company website
- 8.7Publish to Social Media(333) Ratings
Software provides ability to publish postings to social media sites
- 8.8Job Search Site Posting(390) Ratings
Software provides ability to publish postings to top job search sites
- 7.1Duplicate Candidate Prevention(323) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.6Applicant Tracking(421) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 8.4Notifications and Alerts(388) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is UKG Pro?
UKG Pro Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
- Supported: Warranty and after-sales status maintenance contract tracking
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Additional Features
- Supported: Rich Workforce Insight
- Supported: One Unified Solution
- Supported: Simple, Person-Centric Tools and Experiences
UKG Pro Screenshots
UKG Pro Videos
UKG Pro Integrations
UKG Pro Competitors
UKG Pro Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Supported Countries | UltiPro Global HCM captures country-specific localizations for over 65 countries |
Supported Languages | US English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more |
UKG Pro Downloadables
- UKG Pro People Center - Connecting users with the information and tools needed to work more effectively.
- Human Capital Management Buyer's Guide - How to find the best-fit solution for an organization.
- Top 10 HRIS Challenges and How to Solve Them
- UKG Pro Employee Voice - Understand what employees are saying and how they truly feel about the workplace.
- Better Together: The Shared Future for HCM and Workforce Management
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(1405)Attribute Ratings
- 8.8Likelihood to Renew194 ratings
- 10Availability74 ratings
- 9.5Performance331 ratings
- 8.5Usability188 ratings
- 6.4Support Rating492 ratings
- 9.1Online Training202 ratings
- 9.6In-Person Training87 ratings
- 9.9Implementation Rating86 ratings
- 9.9Configurability76 ratings
- 9.4Product Scalability93 ratings
- 10Ease of integration65 ratings
- 9.9Vendor pre-sale48 ratings
- 7.9Vendor post-sale55 ratings
- 5Talent Management Features1 rating
- 5.4Ultimate Software Vendor Communications40 ratings
Reviews
(76-100 of 928)Love it!!!!
- Listening
- Good follow up on cases
- Patience
- Slower on implementation
- Phases go really fast
Life got a little easier with UltiPro
- UltiPro gives us ownership of the system, from tables to security. It allows us to configure the system the way we need it to be.
- We have benefited greatly from the Open Enrollment solution UltiPro offers. It's allowed us to take a very manual process with multiple system entry and stream line it to a one stop shopping. Employee's complete their enrollment on line and their elections are then exported from UltiPro to our benefit partners.
- UltiPro's global workforce solution allows us to now have one point of access for our global markets data. We no longer have to take days to get a worldwide headcount report. We are very excited to continue to further grow our global functionality.
- UltiPro's puts their customers first and it shows with everyone you work with at UltiPro. It's a true partnership.
- Being a SaaS customer allows us to always be update to date and current with the latest functionality.
- Continue to develop the performance management functionality to include HR ability to reach out to users through email to keep the process flowing.
- Have the ability to change reporting structure when an supervisor leaves in the termination process.
The power of information: UltiPro
- Ultimate puts the power in the client's hands. Each client can choose how much or how little of the solution to leverage in their business.
- Ultimate has a support model that has worked very well for us. The Customer Success Portal is a valuable tool that gives us access to resources including each other, other clients facing the same business issues. The community of users are true collaborators and contributors to the each other's success of us all. Our Named Service Representative have been excellent and have really gotten to know how we use the solutions.
- They LISTEN to their clients. Ultimate provides many forums for feedback and input. They use clients to help design and evaluate work under development.
- UltiPro could be improved with more seamless integration with 3rd party modules like UTA.
- UltiPro really needs to tackle and embrace the mobile world our workforce insists upon. Employees should be able to login first time, every time from a mobile device like their smartphone. Every module needs to be smartphone friendly since that is the single, most frequent access to the web for all of our employees.
- UltiPro needs to balance the end user experience with the needs of the centralized administrator. Some web functionality needs more streamlined access, like adding deductions or enrolling in /assigning compulsory training
UltiPro is well suited for companies that value and encourage self-sufficiency. UltiPro is highly configurable. Prospective clients really need to have a clear, detailed vision of their requirements so they can manage their configuration smartly.
UltiPro - is the Ultimate performer
UltiPro is our core HRS and payroll system which all staff members access to view their biweekly pay stubs and update their personal information themselves. After they make changes the workflow for approvals kicks in and requires HR approval before being committed to their record. We moved to the web interface and SaaS configuration about 3 years ago to reduce down time and increase productivity because the quarterly and tax updates are done after hours eliminating downtime during business hours when I would have to do them my self.
UltiPro has been extremely reliable with a total of no more than 30 minutes unplanned down time in the last 3 years which is extremely reliable. UltiPro continues to listen to customers and they work to implement our suggestions and are continually increasing functionality which makes our jobs more efficient and productive.
- Web interface - easy to use and intuitive
- Payroll - online access from anywhere easy to use
- Recruiting and onboarding - increased use of job boards and more applications
- Executive Relation Manager - extremely supportive as our advocate along with the rest of UltiPro support
- Leadership actions to help train staff they move up from a Direct support role
- More configurable webpages - some now but need more
Ultipro's biggest fan!
- Employee Self Service has been a Godsend, employees do more themselves which takes the burden off of HR
- They listen to their clients and implement their ideas when rolling out Releases
- They do their homework so we know that when an upgrade is released, it will make my life and the employees lives a bit easier
- UTA is still outdated
- Ulti University transcripts don't have the proper information on them/ dates, APA credits--hard to navigate
- I love Ultipro, its hard to find fault...although I hate the time out thing
Ultipro, better than ADP!!
- Onboarding process is quick and very easy to navigate.
- The flow from Timekeeping to create files for downloading is simple.
- Open enrollment has been very simple for our employees to use.
- Would like a place to be able to make notes in an employees record.
Best Payroll Program
- 100% accurate
- Save us time calculating time sheets and processing payroll, taxes, etc.
- Excellent customer service support
- Time sheet calculations, can be better, it has improved over the years, but can be better.
Happy User
- Tailorability
- Reliability
- User Friendly
- Variety of features and functions
- We have not found any issues as of yet.
Ultimate Software
- Human Resource aggregation
- Ease of Payroll
- Federal, State and Local taxation.
- Business Intelligence is incredibly hard to navigate.
- Report building could be a lot more streamlined
Comprehensive All in One System
- Education opportunities are abundant. We have access immediately to tips, tutorials, cheat sheets, and videos. Not just HR, but all users! On every page there is a section called "Things I can Do" and "Tips and Tutorials". Having so much instruction at our fingertips gives HR a great time savings to having to stop everything to show people how to do processes they have the ability to learn on their own and when needed, so there is no need for a learn it all in one session type training.
- One login means one and only one login! I have seen others who claim they are one login. Not true. UltiPro is the real deal. One login does it all.
- Recruiting and Onboarding are amazing. We have been able to track and fill positions so much faster. From 40 days to an average of 10 days to fill. No more lost applications, or paper trails to China. All hiring managers see all activity on their open requisitions. Onboarding is all inclusive down to E-Verify. Processing a new hire in to our core system is EASY and there is no duplication of information that I have seen in other systems that showed us demos. What the applicant completes is what is transferred and there is no re-entering information.
- Would love to see more best practices with regards to setting up security roles and assigning access. There is plenty of information on "how to do it", but would like to see some models.
- More batch processing functions, like being able to select more than one file at a time. Being able to see comp info for selected individuals side by side, rather than running a report.
So, so glad we moved to UltiPro - see why.
- This is a very user friendly software, with many people figuring out how to perform actions with little or no instruction.
- It is very logical in sequence of events and leads the user through the process they are attempting to accomplish
- It allows many actions which were previously manual to now be automated, eg. benefit enrollment, address changes, tax changes, etc.
- We sometimes have to pay an employee retroactively and the software does not allow for that to be completely automated. We have created a workaround to give the retroactive pay but it needs to be automated within UltiPro.
- Customer service is good but always a work in progress to ensure that it continues to be good. This company is growing so rapidly that it will continue to be a challenge to ensure issues are resolved as quickly as possible. Their service model will need to be continuously modified. Human interaction is critical to ensure cases are not prematurely closed or misguided.
- Garnishments are priority based not date based which can be problematic. The choice for either way should be an option.
- Recruitment and onboarding need to be completely integrated to reduce any redundancy.
Key questions to ask: flexibility with pay practices? What kind of support and training are provided? What kind of analytics are available?
Assistant Manager Review of UltiPro
- Providing our employees with their payroll information at their fingertips, so they don't have to rely on someone else to provide this to them. Also having the lifetime pay history is nice.
- I love paperless W2s. I get my tax information much earlier than I would otherwise.
- It is very user friendly and easy to navigate.
- In recruitment, I would love to be able to hide older applications, or have the ticker for the amount of applications change once I have gone through them so I know how many new applications I have.
- When changing direct deposit information the only way to change from one bank account to another is to completely replace the old information. You cannot just add another account and delete the previous. Otherwise there is an issue with it not adding up to 100% (before approval).
- When looking at candidates that have applied to a requisition, it would be nice to have page navigation buttons at the top of the page as well as at the bottom.
- When an applicant updates their application it would be helpful if it would change their disposition back to "Applied" so it is more obvious that there has been a change to the application.
Great Company, great product!
- Great payroll system. Allows you to manage the function in-house instead of being at the mercy of external vendors. The same can be said of the benefits enrollment module.
- It is very user friendly. From employees using it to complete their time management or change personal data, to power users who configure modules, the system is intuitive, and easy to use.
- The customer service is fantastic. We have several dedicated reps who always make themselves available when needed and often proactively check in. The tech support and training classes are great too. Support given during initial implementation was second to none.
- The one area where I would like to see easier usage would be in the area of report writing. I say this having very little hands on experience with generating reports; I may feel differently if I used it more often or took a class.
UltiPro and U! It's a partnership
- The implementation team is amazing in coordinating the transition from a legacy system. There is a well-developed implementation plan.
- Ultimate becomes a partner with you in your work and they are always interested in how they can support you. They have continually refined and improved their support model.
- They are committed to making UltiPro interoperable with other systems. Their latest project has been a relationship with Informatica to make integration a user-achievable goal.
- Product updates are driven my customer response. They have a voting system for requested changes. Twice a year, the product receives a significant update. Not all customer requests are implemented each cycle, but they do evaluate them.
- One area is already being addressed is the interfaces of the optional recruiting and onboarding modules. These are currently products not developed by Ultimate, so the operation is not standard across them. However, they are bringing these products in-house.
- We just went through open enrollment, so this is foremost in my mind at the moment - open enrollment sessions are difficult to configure and copy from a prior year.
- It would be great to have a sandbox for testing. Such an environment is available, but the commitment is for a year and the price is somewhat high. Barring access to a sandbox, extending testing capabilities to other program areas would be useful.
UltiPro review
- ESS allows employees access to their payroll information without having to trouble the HR staff with simple questions.
- MSS allows managers to perform standard UltiPro functions paperlessly and with workflow validation.
- The reporting capabilities of Cognos, tied with the standard reporting tool allows easy access to information.
- The GL Rules could be made more clear in the filtering.
- Open Enrollment is always a bear, although the most recent revision has made it much better.
- The expression builder needs better online help.
New user - and loving every minute of it!
- All of our HR and Payroll data is now stored and accessed from one site in one system.
- Although we have 3 companies we are able to report off of them individually and together to meet our business needs.
- Real time information is fantastic! No more waiting around for black out periods between payroll processing cycles. Keeps our down time at a minimum and delivers information back to us instantly.
- Wage attachment functionality needs to be improved. When employees with multiple withholding orders are setup the system isn't currently equipped to calculate them without manual overrides.
Just implemented Payroll. HRIS only before
- Benefits Enrollment
- Payroll
- Business Intelligence
- Onboarding
- Web Services API
- Our implementation could have been smoother.
Great Product!
- Tax Filing - Wage Summary
- Tax Recon Tools - just wonderful
- Void and Reissue to current quarter
- UTA - scheduled BI reporting
Comp Planning R Us
- Accessing personal data.
- Ease of compensation planning
- Ease of performance planning
- Web browser updates
Ultipro is the ultimate HRIS system.
- Ultipro provides timely updates to compliance and tax issues.
- Ultipro allows us to keep all employee info in one location
- The recruitment module could be improved by allowing information to be shared based on requisitions as opposed to the user.
Once you try UltiPro, you'll never go back!
- The Business Intelligence reporting through Cognos is second to none. Any field I see I can pull into a report and analyze.
- UltiPro has an AMAZING user group community. It's something I bring up anytime a prospective client contacts me. I get most of my answers (and shared report templates) from other users around the country
- Ultimate Software is very forward facing. Sometimes it's frustrating when it feels like a product gets rolled out sooner than the company is ready to support it, but I still appreciate that the company is on the cutting edge of HR technology and is always looking for the very latest tools to make my job easier.
- It can be difficult to connect with a live support person. We are assigned a Named Service Representative, which sounds good on paper, but when I have a burning question with a deadline, it can be torture to play phone tag with this rep. By the time I call back, they've moved on to the next ticket in their queue. Luckily, the user group community is so strong I can usually get the answers I need.
UltiPro Review
- Great implementation team
- Extremely user friendly
- Saved resources
- Combined hr and payroll
- More competitive pricing on time and attendance
- Fewer changes to ESR
Ultireview for stamps
- The overall usability is easy and user friendly
- There are so many training options that any type of user is able to get self-paced training and quick tours for simple transactions and other items.
- The expertise and response time of the customer support team is always great and they are a great partner for solving problems and making processes more efficient
- Better reporting functionality in Ultipro time management
UltiPro Review from a 5,000+ Employer
- Payroll
- Conditional Workflow
- Cognos Reporting
- Employee/Manager Self Service
- Position Management - would like to see this moved into the web interface
Get this NOW!!!!
- Payroll
- HRIS
- BI
- UTM needs some improvement.