Great overall analytics platform for nimble and scaling organizations
We have really enjoyed using Zoho Analytics at our organization. What we really love about it is how easy it is to connect data sources of …
Starting at $50 per month
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What is Zoho Analytics?
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
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Popular Features
- Customizable dashboards (111)8.585%
- Report sharing and collaboration (114)8.585%
- Drill-down analysis (109)8.080%
- Formatting capabilities (113)7.575%
Reviewer Pros & Cons
Pricing
Basic
$30
Cloud
0.5M rows, 2 users
Professional
$30
On Premise
per user per month billed annually
Standard
$60
Cloud
1M rows, 5 users
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zoho.com/reports/zohoreport…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $50 per month
Features
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Product Details
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- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoho Analytics?
Zoho Analytics is a self-service BI and analytics platform that enables users to analyze their business data and create insightful reports and dashboards to drive informed decision-making. The recent launch of Zoho Analytics 5.0 adds a data preparation tool.
It helps users create and share reports with no IT help, and is presented as a fit for enterprises because it exceeds all their data cleaning and analytics requirements on a single platform.
Zoho Analytics and DataPrep can be purchased as individual apps to supplement other systems, or together as a complete, natively integrated platform. Individually, Analytics provides a broad range of analytics and reporting capabilities, while DataPrep provides all the tools necessary to streamline the data preparation process in a large organization.
About Zoho's comprehensive Analytics platform:
Zoho DataPrep: An augmented self-service data preparation and pipeline service . Connects, models, cleanses, transforms, and enriches data for analytics.
Upload any data: Securely upload spreadsheets and other tabular data (like CSV, TSV, XLS and HTML files), or add data directly using the spreadsheet-like interface.
Push data from any application: Push data from hosted or in-house (behind firewall) business applications and databases.
Analyze data visually: Visually analyze and build insightful reports and dashboards with a drag-and-drop interface.
Use a range of reporting components: Use a variety of charts, pivot tables and tabular view components to build reports and dashboards.
Analyze data collaboratively: Develop reports together with colleagues. Share with each other for better decision-making.
Embed reports anywhere: Embed reports and dashboards across websites, blogs and applications for wider consumption.
Query with SQL: Create powerful and flexible reports with SQL queries written in any database dialect/syntax.
Experience a highly secure platform: Zoho Analytics is governed by strong Zoho Security Practices, including support for a secure encrypted connection
Enhanced augmented analytics: Zia insights, conversational analytics, forecasting models, and what-if analysis.
Data stories: Create presentations through slideshows and portals
Zoho Analytics Features
BI Platform Features
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: Multi-Data Source Reporting (Blending)
- Supported: ETL Capability
- Supported: ETL Scheduler
Supported Data Sources Features
- Supported: MS Excel Workbooks
- Supported: Text Files (CSV, etc)
- Supported: Oracle
- Supported: MS SQL Server
- Supported: IBM DB2
- Supported: Postgres
- Supported: MySQL
- Supported: Cloudera Hadoop
- Supported: Hortonworks Hadoop
- Supported: IBM Netezza
- Supported: HP Vertica
- Supported: Salesforce
- Supported: Google Analytics
BI Standard Reporting Features
- Supported: Pixel Perfect reports
- Supported: Customizable dashboards
Ad-hoc Reporting Features
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Predictive modeling
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Report Delivery Scheduling
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
- Supported: Predictive Analytics
- Supported: Support for Machine Learning models
Access Control and Security Features
- Supported: Multi-User Support (named login)
- Supported: Role-Based Security Model
- Supported: Multiple Access Permission Levels (Create, Read, Delete)
- Supported: Report-Level Access Control
- Supported: Table-Level Access Control (BI-layer)
- Supported: Single Sign-On (SSO)
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
- Supported: REST API
- Supported: iFrames
Zoho Analytics Screenshots
Zoho Analytics Videos
Zoho Analytics Overview
Case study: Aedgency
Overview of Zoho Analytics
Advanced Analytics for Salesforce CRM, powered by Zoho Analytics
Case study: Luxer One
Case study: Aedgency
Zoho Analytics customer testimonials
Zoho Analytics Integrations
- Zoho Creator
- Zoho CRM
- Google Analytics
- Google Analytics 360
- Google Drive
- Dropbox
- Dropbox Business
- Box
- Xero
- QuickBooks Online
- Zoho Projects
- Zoho Books
- Zoho Recruit
- Zoho Campaigns
- Zoho Survey
- SurveyMonkey
- Mailchimp
- HubSpot CRM
- Teamwork.com
- Zendesk Suite
- Stripe Payments
- Zoho Desk
- Teamwork Desk module
- Microsoft Advertising
- Zoho People
- ManageEngine ServiceDesk Plus
- Microsoft Dynamics 365
- Google Ads
- Alchemer
- formerly SurveyGizmo
- Microsoft OneDrive
- Salesforce CRM
- Zoho Docs
- Zoho BugTracker
- ManageEngine SupportCenter Plus
Zoho Analytics Competitors
Zoho Analytics Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English, Spanish, Portuguese, French, German, Italian, Dutch, Japanese, Chinese, Japanese, Russian |
Zoho Analytics Downloadables
Frequently Asked Questions
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
Zoho Analytics starts at $50.
Reviewers rate Multi-User Support (named login) highest, with a score of 8.9.
The most common users of Zoho Analytics are from Small Businesses (1-50 employees).
Zoho Analytics Customer Size Distribution
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(286)Attribute Ratings
Reviews
(51-75 of 115)Companies can't remove reviews or game the system. Here's why
September 21, 2021
Analyze This!
Zoho Analytics (formerly Zoho Reports) currently being used by department managers and higher for big picture view of our sales and plumbing part of the business. Direct Reports who access Zoho Analytics (formerly Zoho Reports) are limited to our Sales Team for comparative information and their own stats. No other direct reports use or have access as their KPI's are metered in our phone software (for phone reps).
- Compile data in a more 'readable' fashion for ease of absorption
- Merges well with Salesforce
- The ease of customization is heavily dependent upon Zoho Analytics (formerly Zoho Reports) support.
- Not easily manageable if you are not experienced with higher-end filtering and cross-reference objects
May 20, 2021
Great product but support could be better
Zoho Analytics is used by our sales and client relations team to have a running dashboard of all of our sales numbers. [We also use it for] our client outreach data and figures that we would share with clients and also prospects who we are trying to sell. It helps us save time and prevent duplicate work by having one central place for data visualization.
- I love the amount of ways that there is to view data and create reports.
- Integrations are super easy to configure and do not take a ton of work.
- Initially learning the product is pretty easy, at least to get in and access current reports.
- Initial set up definitely takes some time to be able to configure.
- The AI assistant I do not think is ready for prime time yet and could be improved before adding this feature.
- Editing charts and graphs can be difficult and tough to manage.
May 16, 2021
An awesome BI software for discovering insights
We use Zoho Analytics to analyze business data by creating reports and dashboards for our company. It is being used by our Sales and Operations Team. It helps us solve the issue of a place to store our data and to analyze it in order to accomplish more of our business goals.
- I like that the interface has simple drag and drop elements that make it easy.
- Interace as a whole is very easy.
- Being able to collaborate within dashboards online.
- Integrations are great.
- Sharing reports can be a pain, I wish you could just simply email from the software.
- The AI element of the software could definitely be improved.
- Embedded analytics option.
May 15, 2021
Powerful tool for analytics
Zoho Analytics is an important data tracking tool that our team uses from a sales perspective to build out reports on sales data as well as marketing data for our clients that include social media numbers, website analytics, web impressions, etc. Our reporting methods used to take an excessive amount of time, but this tool has streamlined the process greatly.
- Cross tabulation
- Emailing
- Integrations
- Reporting
- Dashboards
- User interface could use some updating.
- Prices could be cheaper.
May 14, 2021
Excellent tool!
We have been using Zoho Analytics [(formerly Zoho Reports)] all across the organization. It really helped our entire organization stay organized and synchronized. We use Zoho Analytics mainly to quickly report the data across the online systems and then make decisions accordingly. The analysis system creates information completely automatically which really saves us hours of hard work.
- Easy to set up data feeds and build a first set of reports.
- Integration with google sheets works perfectly
- Access to create custom reports which is very easy to make.
- Zoho should provide some training to new customers.
- it's not very user-friendly to those who don't already have some beginner knowledge.
- Quite often runs slow.
Zoho Analytics is an important tool for our team that we use to analyze our sales data from our CRM. All of our business uses this to be able to see where we can improve our sales process and make it better. It overall is to help us aggregate our data and report on it.
- The interface is easy to use and laid out well.
- Reporting provides helpful information from the default.
- Integrations are great.
- Could be improved by providing better templates from the start.
- Could be easier to customize.
- And SQL.
Zoho Analytics is a great software for tracking all of your data and collecting it in one place. We mostly use this for sales data and from information we can pull straight from the CRM. It is mostly used by our sales and operations team and helps us make better sales decisions and create more efficiency in terms of our sales pipeline.
- I like that the reports are easy to show.
- Integrating data is super easy if you use other Zoho products.
- The price is affordable for any sized team.
- Automate the sending of reports to clients or upload to drive, etc. would be a cool feature.
- I wish the integration with Zoho Flow was better and could be used for reporting.
- Setting up the dashboard can take some time initially.
April 30, 2021
An excellent data dashboard for our team
Zoho Analytics is super helpful for monitoring and reporting our sales data. Our sales team uses it all the time in order to make our sales funnel better and more optimized. It helps us sell better and report on our sales data.
- reporting
- data aggregation
- integrations
- certain sections of interface
- support
- some reporting features are lacking
April 30, 2021
Powerful analytics with great features
Zoho Analytics is mostly used by our sales team in order to tell how our team is doing in sales and in order to change our sales strategy or focus on certain areas of the funnel in order to perform better. It helps us build sales reports and make data driven decisions.
- dashboards
- customization
- user interface
- cost
- some settings hard to find
- bugs
April 26, 2021
Great reporting software
Zoho Analytics is being used by our organization in order to create powerful and visually appealing reports ourselves without having to hire someone else or spend tons of time making a report. It has helped us save both time and money and also given us access to data to make sure our business strategy can be tweaked where needed. It is being used by our Operations and Sales teams in order to gain insights and data used to direct the business.
- Cloud based.
- Quick reporting.
- Mobile access.
- Customization.
- Cost.
- Integrations.
December 17, 2020
Convinced review of a happy user
Score 10 out of 10
Vetted Review
Verified User
We've been using Zoho Analytics for about 1 year now. We mainly do quality controls of services and use Zoho to give our customers access to statistics and issue alerts when anomalies are reported. Before moving to it, we were using an in-house developed solution which caused us a lot of maintenance problems.
- Dashboard and reports are fully customizable
- Daily data exchange with a MYSQL base works perfectly
- Interface is very pleasant to use and can be mastered without specific skills
- Support services are reactive and efficient. You can also find lots of tips and solutions on Zoho website
I implemented Zoho Analytics as a tool to view detailed data from QuickBooks Online. I played with it for a one week trial and was hooked! Now, I am able to sync Quickbooks and Salesforce daily, and I also connect to some downloaded reports via Google Docs. This allows me to view the entire data infrastructure in one place, including Quickbooks, Salesforce, Constant Contact (via Google Sheet), and Greater Giving Fundraising (via Google Sheet). I have a lot of experience using databases and writing SQL queries, so the transition was very simple. It has helped me run my tiny nonprofit (<$500k revenue) super efficiently.
- Easy to setup links to 3rd party software
- Nice user interface
- Fast queries
- I wish it could link to more of my systems (Greater Giving & Constant Contact).
- I wish I could auto export data to Google Drive.
- It can be a little challenging to find query errors.
- I would love if I could create mail merge letters from Zoho.
Zoho Analytics gives us a friction-less way to provide dynamic, expressive data on our University's public website.
Problem to solve: Multiple University departments are charged with supplying University facts and statistics to the website. Previously, our only method of fulfilling our responsibility to publish this data was to give PDFs to Marketing, which is responsible for the website. The presentations were not exciting for prospective students or other site users! While Drupal (the site platform) is very capable, we don't have direct access to work with it. Marketing has limited technical ability in-house and consultants are expensive, so we can't give them raw data and expect them to provide visualizations for us. We also have very limited budget for tools.
Zoho resolution of problem: I now massage the data on-premises, on behalf of the responsible departments, and upload it to Zoho. I create visualizations there, arranged in dashboards, and with a substantial amount of control over filtering and presentation. Department users can easily provide feedback to my initial mockups, and changes are easy to make on their behalf, so this becomes a creative, collaborative process. We only have to give Marketing the code to embed our dashboards in their pre-built pages. Not only does this approach allow site users to explore and understand the data much more effectively than the PDFs full of tables did, but also I can refresh the data for a new academic year "under" the visualizations, without Marketing having to change anything.
Problem to solve: Multiple University departments are charged with supplying University facts and statistics to the website. Previously, our only method of fulfilling our responsibility to publish this data was to give PDFs to Marketing, which is responsible for the website. The presentations were not exciting for prospective students or other site users! While Drupal (the site platform) is very capable, we don't have direct access to work with it. Marketing has limited technical ability in-house and consultants are expensive, so we can't give them raw data and expect them to provide visualizations for us. We also have very limited budget for tools.
Zoho resolution of problem: I now massage the data on-premises, on behalf of the responsible departments, and upload it to Zoho. I create visualizations there, arranged in dashboards, and with a substantial amount of control over filtering and presentation. Department users can easily provide feedback to my initial mockups, and changes are easy to make on their behalf, so this becomes a creative, collaborative process. We only have to give Marketing the code to embed our dashboards in their pre-built pages. Not only does this approach allow site users to explore and understand the data much more effectively than the PDFs full of tables did, but also I can refresh the data for a new academic year "under" the visualizations, without Marketing having to change anything.
- Very good bang for the buck, especially if you pre-handle your data before uploading so you're not reliant on the Zoho SQL syntax of raw tables and have fewer, wider rows.
- Reasonable assortment of chart types.
- Usable design surface, especially for a fully web based system.
- Reasonably intuitive organization of content types.
- Nice handling of aggregation functions.
- Limitations in SQL syntax are difficult to guess at; it's a matter of trial and error to find out what won't work as expected. The docs are a little mystifying on this point ("Please do note that this is just a suggested list of functions and is not limited to it. Although, the suggested list is guaranteed to work.") Similarly, you can embed HTML in a dashboard component, including script functions, but it's not clear what will work and what will not. It's just a question of trying stuff out.
- Sometimes it's difficult to know when a change has been saved automatically and when it needs an explicit action. In a similar way, when you're designing a chart, it's sometimes difficult to tell whether you were in View mode or Edit mode after you click Settings (there is no visual clue at that point) and sometimes it seems as though what you do in Settings will have different results depending on what mode you were in. I could be wrong about what's really happening, and whether it's related to mode, but have definitely experienced different results with the same action. This especially applies to formatting such as axis fonts.
- When I'm in the Explorer and click to open a designer, I would love it if the workspaces tab could be clicked to go to the Explorer (it's just a dropdown of available workspace names). I know I can use the sidebar to do this, but it's counter-intuitive that I can't click on that top tab the same way I can click between other top tabs to bring multiple designer surfaces forward while I work. A small thing but it gets me every time.
- I don't find the generated chart and dashboard examples helpful.
August 08, 2020
Early stage startup analytics
Score 8 out of 10
Vetted Review
Verified User
We are using it for displaying our entire product and marketing analytics and it helps us find relations between the two. We primarily use it to track usage metrics from our users, both at a cohort, as well as individual level. Using the variety of data sources available, we are able to bring in multiple data streams and present a more holistic picture of what's happening.
- Easy creation of reports and dashboards.
- Highly customizable link sharing capabilities. Allows us to expose different views in silos.
- Large number of data connections possible.
- Great pricing.
- The data ingestion process needs to be smoothened. Sometimes the process crashes and stalls.
- Overall UI could be made much more smoother and classier.
- Handling of filters can be made more seamless.
May 13, 2020
How I use Zoho Analytics
We use Zoho Analytics to track our open positions as well as our hiring data. Time to fill is measured very closely. Our operations team also uses it to track terminations and other data that our Ops team uses.
- Time to fill rated
- Terminations
- Open positions
- You can add in different categories you want to track so it makes it flexible in data you want to track.
March 18, 2020
Zoho Analytics for Medium Size Company
It is being used to report on client services, sales, administration and projects. It provides a glimpse of performance of each area, automatically and up to date. Each report is personalized to our department's business needs and it has all the metrics we need for decision making.
- Ease of use
- Robust
- Variety of graphs
- Value for money
- Very big queries make it slow
- Need tech expertise for some advanced features
- Sharing amongst different users
We at FlytBase use Zoho Analytics to track and create a report of one of our products. Zoho helps us to answer business-related questions about product performance and its usage across the global landscape. This helps us to get meaningful insights from our saved raw data logs, Using Zoho we can track various services used across the globe, knowing which helps us to better serve our customers.
- Easy to upload data.
- Have multiple ways to upload data from cloud DB and local storage.
- Making SQL queries is way easier in Zoho.
- We can use AI imbedded in their product to create simple queries.
- It is a little tricky to upload data from local storage.
- Upload tool provided by them sometimes stops working.
- After 45days of non-renewal of subscription, we lose all of our saved data.
December 06, 2019
Review from a Costa Rican midsize company
Score 9 out of 10
Vetted Review
Verified User
We use Zoho Analytics as our main BI and reporting platform. We currently use Zoho CRM and Zoho Desk, so we take advantage of the already provided integrations, and this is the main reason why we chose Zoho Analytics. Besides that, we have integrated it into our SAP Business One ERP, so now we can correlate information from our CRM, Help Desk and ERP altogether. Also, we have taken advantage of the integration to Google Drive. One of the main uses for our company is the generation of KPI and dashboards used on a daily basis and necessary to be ISO compliant.
- Integration with Zoho CRM, Zoho Desk and so on.
- Ease of accessibility
- Pricing
- Ease of integration with legacy MS SQL platforms.
- Documentation and videos
- Frequency of sync options
October 02, 2019
Great for small biz
Getting website analytics, email analytics, and even some social analytics is how this tool is being used. We've found it's a great solution for smaller companies who just need bare analytics. It's not crazy hard to use or implement which is the reason we went with it!
- Implementation
- Ease of use
- Realiable analytics for website, email, social
- More capacity
- Better support
- Open source
We use Zoho reports and Zoho CRM for five legal entities of the group and run them as separate organizations. We attempted to use Zoho reports for consolidating financial data for the group from five different entities.
- Billing for Zoho Reports works without a glitch.
- To consolidate different entities, you should pass severn circles of hell, including compilation of difficult SQL script and setting of several integrations.
- Eventually modeled data set is not helpful, as the extract is not 100% same as Zoho Books (P&L and Balance). Around 95% of data is valid only - that means, we should manually check Zoho Reports consolidation every time we make it; numerous deleted Zoho Books transactions appear in reports and you never know what else and where will come up.
- The support team promised us to fix specific access and data compilation issues several times, with their usual mantra of "there will be new updated version without this bug" repeating over and over.
February 06, 2018
Improve our data collection and Reporting
Score 10 out of 10
Vetted Review
Verified User
Zoho Reports is used across the organization for sales, orders, reporting, and Google AdWords.
- Connection with Zoho Desk, google analitys and google adwords
- Reporting. We uploaded several Excell spreadsheets and get in minutes a great sales reporting
- Easy to implement
- The connection with Zoho Desk is only in one direccion. It will be interesting the connetin in both idrecions, It means, modify datai n Zoho report and sincronixe in Zoho Desk
- Authomatic connetion with finnancial apps. ie. Reviso, banks statements
- Now Zoho diferenciates small letter and Cap. It will be useful the option Small=CAp
January 30, 2018
Very helpful for making quick reports
Zoho Reports is a user-friendly application. There are many reports to choose from a list which allows for quick reporting on the projects and events without too much development work and implementation required. Zoho Reports gives you the ability to automatically email reports to the team, which is very helpful. Dashboard creator is very easy to use as well. it's really great being able to automatically generate dashboards.
- Integration with Zoho suite of apps and other databases
- Reporting with many types of reports/charts/graphs
- Features like report sharing, mail scheduling features are extremely useful.
- High learning curve if you need more advanced functionality and customization.
- Post level-1 customer support should be improvised for better turn around time.
- You can not use "save as" for all reports
January 26, 2018
Review of Zoho Reports from an IT manager in South Africa
We have been investigating an embedded data visualization capability to speed up time to market of an app we have developed. Zoho costs are attractive and self service is comprehensive. We find the mapping charts to be a little limited for our use.
- Loading of simple data sets
- Automation of loading process
- Quality of visualisations
- Selection of charts available
- Mapping - New feature needs refinement. Specifically a more detailed base map and an "error handling" or "representative sample" visualisation for larger point datasets.
- Website usability of service / Responsiveness during building of reports
- Level of control on Ranges for Legends in certain charts. A legend rang is automatically selected which does not allow the user to select a color palette suitable to the customer's requirements.
December 28, 2017
Zoho Reports - Amazing bang for the buck!
We use Zoho Reports to visualize data in a way that is easy to spot trends, track progress and manage our operations. We create dashboards that can be shared internally or externally with our trading partners to track performance. At this point, it is only being used across supply chain operations but will soon be rolled out to other departments. It's helping us solve visibility challenges in our organization.
- Ability to quickly see how functions are trending
- Drill down into a narrow data set based on what you're looking at
- Apply filters to one report can become relevant to many people by allowing them to apply filters
- The visuals are not as aesthetically nice as others in the market
- They need to add chat support like they have for Zoho Creator
- Make it easier to build combo graphs
We used Zoho Reports to track project and task progress with Zoho Projects. While Zoho Projects did supply graphs and charts, the easy-to-connect Zoho Reports app made it easier to do in-depth reporting and analysis of Projects data. It is an easy one-stop solution for small to mid sized businesses who need a reporting module connected to a project/task planning app and a CRM.
- One small but important feature that I like is that I can show dates by ISO week, this is very helpful for multi-year reporting within a business that works and speaks by ISO week.
- Zoho Reports is a good tool to use for data reporting from Zoho Projects. Very useful if you are already in the Zoho ecosystem.
- We use this tool to provide reports to leadership and review team goals. This is very helpful for users who do not use Zoho Projects but want information on day-to-day operations and goal setting.
- UI needs a bit of an update to match the rest of the Zoho ecosystem
- There is bit of a learning curve, which is not as "steep" as other BI/reporting tools