Zoom: From Meetings to Webinars
It is used to have online meetings and Knowledge transfer classes in wide range of schedules in our daily life, which allows us to have …
Starting at $5 per month per license
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What is Zoom?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
Awards
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Popular Features
- Desktop sharing (702)8.181%
- Meeting initiation (690)7.979%
- High quality audio (707)7.777%
- High quality video (709)7.676%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Competitors
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- FAQs
What is Zoom?
Zoom is a collaboration platform designed to make connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology facilitates modern collaboration through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, and Whiteboard.
Zoom Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Zoom Integrations
Zoom Competitors
Zoom Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
Zoom Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording and Mobile app for iOS highest, with a score of 8.3.
The most common users of Zoom are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(5189)Attribute Ratings
Reviews
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September 20, 2019
Zoom is a great product for small, remote teams, but be weary of their security practices
- Skype for Business (formerly Lync)
Zoom's quality and reliability is better than Skype's. Skype tends to have more buffering issues than Zoom, especially when meetings include a lot of people. However, Skype is more affordable for larger teams and does not come with the same security and privacy concerns. Microsoft takes security very seriously.
September 20, 2019
Zoom is THE room.
Zoom was the easiest to use and most reliable for a reasonable price.
September 18, 2019
Zoom helps us ZOOM through training!
I have not used other products like Zoom.
September 17, 2019
Great For Meetings and Trainings with Small Groups
Zoom works great for meetings, trainings, and demos. We use it when meeting physically isn't possible, but we still want to have the experience of seeing someone's face or sharing a computer screen. I like how straightforward it is to invite someone to a meeting whereas Skype and Google Hangouts can present challenges by forcing a user to login to their accounts. If we were to have a large group or webinar, we would (and do) use a different product, but for what Zoom can offer, I think it's top-notch.
September 17, 2019
Zoom, zoom, zoom for increase in productivity.
Zoom is definitely a challenger to more established Cisco WebEx. With a more attractive pricing model for individuals, Zoom is the best options for freelancer professionals and small enterprises as opposed to Cisco WebEx which is well-known and already has an established market among large corporations. Cisco WebEx has a definite advantage in terms of integration with corporate infrastructure.
September 16, 2019
Easiest to use web conferencing solution
- Cisco Webex Teams (formerly Cisco Spark), Webex Meetings, Microsoft Teams, Skype for Business (formerly Lync) and BlueJeans
Zoom has been one of the easiest to use and if I had to make a recommendation between them I'd recommend Zoom since it seems to have one of the shortest/easiest learning curves for non-technical users. Webex seems to have ongoing problems with getting some of our coworkers into the right conference, but I'm not sure that's a technical or a people problem. Those same people seem to be able to figure out Zoom though.
September 15, 2019
Zoom gives the best quality in video meetings!
- GoToMeeting and Skype
Zoom has a unique particularity that makes me want to use this software rather than the others. This is how neat and clear you can hear and see the meeting. It has an HD option, but we barely use it. I'm not sure if it automatically turns on during meeting, but is a very nice option to have.
We've also used Skype for Business (formerly Lync), and frankly, Zoom blows it out of the water, for a MUCH lower price, and with much more versatility and efficiency. Microsoft Teams is a slight improvement, in my opinion, for working within the same organization, but doesn't afford as much usefulness for working with people who are not members of the organization.
September 14, 2019
Zoom is a great option for all levels of internal and external meetings
Zoom is great in that it's easy to use and manage. It gives us ease of access to recordings, and is easy to set up and manage meeting invites and times.
September 14, 2019
Best webconferencing tool I've ever used!
- Jabber and GoToMeeting
Zoom was chosen for me, but I do occasionally use Jabber. Jabber is MUCH more finicky, and doesn't work consistently. I think we don't use GoToMeeting because it's more expensive.
September 14, 2019
A Tool for Webinars
- Skype for Business (formerly Lync) and GoToMeeting
These are also easy to use.
September 14, 2019
Simple and high-quality videoconferencing
Zoom is simpler and has higher quality video streaming than either Webex or GoToMeeting. There is no ability to upload large files before a meeting and view in sync, so if there is something with a lot of fine detail or an ultra-high quality video, they have some (more complicated) options for sharing that Zoom doesn't offer.
- Skype for Business (formerly Lync)
Zoom provides a much better experience and working satisfaction when compared to Skype for Business. Even the mobile applications for both the platforms differ in tons of ways.
September 14, 2019
Zoom outweighs the competition
- GoToMeeting and Join.me
Zoom is more reliable and has greater integration options. The ability to be able to use multiple features that fit our needs perfectly.
September 14, 2019
Zoom has set-ups going smoothly
Zoom was much more intuitive and worked much more often than Webex. I have many problems with Webex from both clients ends and our ends not being able to connect or hear us once we connected.
September 14, 2019
Zoom is the answer to your video/audio conference calls. Try it -- you will buy it.
I would recommend Zoom at par/better than all others.
September 14, 2019
The best solution at the best price
Zoom provides all the features at a much better price point. I can also attest to the quality over Webex. GoToMeeting is a premium product but it comes with a premium price. Zoom fills all the needs and is constantly improving and that’s why I like them the best.
September 14, 2019
Zoom in on the best live streaming meeting software
I have used GoToMeeting and Zoom extensively and I think Zoom stacks up better in almost every way. While both are strong products, Zoom has a more manageable user interface and better quality audio and visual. I've also noticed more in the industry are choosing Zoom over GoToMeeting for what that's worth.
September 14, 2019
Not a bad product, but not for everyone
We tried it out, and it wasn't for us.
September 14, 2019
Great tool for virtual meetings
- GoToMeeting and Fuze
We've always had issues with GoToMeeting which is why we looked into using Zoom. GoToMeeting didn't allow us to host 2 or more meetings at the same time. We also had issues with video conferencing on GoToMeeting. Zoom was cheaper per month or more features than GoToMeeting offered and has been great so far. A client of mine used to use Fuze so my experience with it is limited.
September 14, 2019
Don't Wait! Zoom To Their Website And Purchase Now
- Join.me and GoToMeeting
Join.me is like Zoom's kid brother. He's a nice guy, similar to Zoom, but ultimately hasn't matured to where Zoom is today. GoToMeeting is like the neighborhood kid that eats glue. There is no comparing Zoom to Glue-Kid. Zoom will continue to get good grades, excel in sports, and become Prom King.
September 14, 2019
Zoom - Best Decision Ever
Once Zoom offers a browser version of their software that doesn't require users to download their software, they'll be unstoppable, considering the plethora of features and great User experience.
September 13, 2019
Thumbs Up For Zoom
Zoom is probably the best experience for internal meeting compared to GoToMeeting and UberConference
September 13, 2019
Zoom has given us a considerable decrease in travel costs
Zoom offers more connectivity with other systems and is simpler and more intuitive.
September 13, 2019
Zoom - a new leader in the teleconference space!
I have used quite a range of these tools over time. Some work pretty well if all parties are using a laptop with high bandwidth. However, Zoom works extremely well when people are on different devices / media (like some on phone, some on computer). Others services either can't handle mixed device type calls at all, OR the quality suffers. The most common problem is a lag is introduced when you have a combination of computer and plain phone callers. This does not appear to be the case with Zoom.