Zoom: From Meetings to Webinars
It is used to have online meetings and Knowledge transfer classes in wide range of schedules in our daily life, which allows us to have …
Starting at $5 per month per license
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What is Zoom?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
How Zoom Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (702)8.181%
- Meeting initiation (690)7.979%
- High quality audio (707)7.777%
- High quality video (709)7.676%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoom?
Zoom is a collaboration platform designed to make connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology facilitates modern collaboration through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, and Whiteboard.
Zoom Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Zoom Integrations
Zoom Competitors
Zoom Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
Zoom Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording and Mobile app for iOS highest, with a score of 8.3.
The most common users of Zoom are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(5189)Attribute Ratings
Reviews
(176-200 of 734)Companies can't remove reviews or game the system. Here's why
SJSU has a site-wide license for Zoom as our videoconferencing tool.
November 11, 2019
Best-in-breed videoconferencing solution that is robust and scalable
We recently began transitioning from Google Meet to Zoom Videoconferencing and Zoom Rooms company-wide. We were happy with Google Meet for a long time, until we started running into problems:
- Google Meet imposes a limit of 25 participants per video call and we started hitting it as the company grew
- Google Meet started crashing unexpectedly during the conference, especially when someone starts sharing their screen
November 07, 2019
Professional and Excellent User Experience
We use Zoom in our Human Resources Department. We interview over a thousand applicants a year, and Zoom has streamlined the process and given us a more professional candidate experience.
November 06, 2019
Zoom is the Way to Go
We have various remote employees, and every morning our company does a 10-15 minute standup meeting. We use Zoom to call in remote employees via call or video conferencing to check in with those employees daily and maintain communication. We also use it to have frequent calls with clients and businesses.
November 05, 2019
Zoom has quickly become my new favorite for audio/video calls
We currently use Zoom for meetings and video conferences within the company. This involves meetings with our remote offices, employees in the same office/city as well as meetings with employees who are currently working from home.
November 05, 2019
Zoom has made meetings easy
Zoom is an amazing tool for video conferencing, meetings where we can share our screens, and sending IMs during live meetings.
November 05, 2019
Just simpler
Zoom has made it so easy for users to conduct meetings and not have to hassle with figuring it all out. Zoom is just so much simpler.
We currently are deploying Zoom as our overall meeting software solution and a replacement for our complicated Polycom, GoToMeeting, Webex, Skype, and Vidyo mix of meeting solutions. We are also exploring the possibility of using Zoom Phones to replace our old Cisco lines. As time progresses we will be building more collaborative spaces, but for now we only deploy standard Zoom Rooms.
November 01, 2019
A robust and simple meeting tool!
It is extensively used within our department for team meetings or meetings with our clients. It is a simple and robust solution for web meetings.
November 01, 2019
Zooming along with Zoom
Zoom allows our geographically-dispersed workforce to meet virtually in real-time. Also, record meetings for those who are not able to attend is useful.
October 31, 2019
How can you have a meeting without Zoom?
It's being used by the whole organization. 3 different departments use it individually for work:
- Customer success for onboarding/check-in calls
- Customer support for troubleshooting calls
- Sales for demos and enablement calls
- Product for user research calls
However, the entire company has accounts as we use it for any and all conferencing. We also use Zoom Rooms!
- Customer success for onboarding/check-in calls
- Customer support for troubleshooting calls
- Sales for demos and enablement calls
- Product for user research calls
However, the entire company has accounts as we use it for any and all conferencing. We also use Zoom Rooms!
October 31, 2019
I gotta Zoom it to ya!
We are using Zoom primarily for meetings and lecture capture. The School of Pharmacy has two campuses--one in Oxford and the Medical Center in Jackson. Zoom is building a bridge to overcome our distance issues. We have faculty who can remotely join class sessions on either campus, reducing our cost for travel and lodging. We have students who can remotely join courses when issues prohibit them from being in the classroom. We have visiting contributors from other universities, industries, and medical centers who share their expertise. We meet with collaborative Faculty Learning Communities using Zoom. We connect with students to support academic growth through tutoring sessions live, remote access, and on-demand. We literally use Zoom for all Committee Meetings, Search Committee interviews, and training and development sessions. Zoom is everywhere in our organization.
October 30, 2019
Zoom your way to efficiency!
We are in the process of rolling out Zoom to our whole county. So far it is making meetings and collaboration more efficient and productive. We are saving the county money by reducing travel time and we feel like we are bringing the county in line with current technology.
October 30, 2019
Zoom Meetings
Zoom is being resold and used at my company. Zoom is the answer to driving efficiency and making the most out of virtual meetings. The collaboration tools are essential and help employees across the country work as if they were at the same desk.
October 30, 2019
Zoom just works!
Right now we're using it across the entire organization, for meeting remotely, and even for sharing on all of our Zoom Rooms. We no longer use HDMI cables within our rooms, we simply use screen share.
October 28, 2019
Baby Zoomers!!!!
Currently we use Zoom for our conference rooms in our headquarters. We have also issued Basic and Pro licenses to our users. We have had several trainings surrounding the use of Zoom.
October 24, 2019
Zoom Room possibilities going forward.
Score 9 out of 10
Vetted Review
Verified User
We use it for multiple site training. We use it for connecting multiple sites in a region. We use it for small conference rooms as well as large training rooms. Zoom makes it possible to connect multiple offices all at the same time. We are able to share information across multiple offices at the same time.
October 24, 2019
Great for cost effectiveness and scale
Zoom is used by the entire org across thousands of users and conference rooms. It solves issues with communication and decision making throughout all orgs of the company. Zoom solves the issue where we aren’t collaborating unless we are in the office. This helps with allowing anyone to meet anywhere and at any time.
October 24, 2019
A pro Zoom user
Zoom is my preferred video conferencing platform for desktop and rooms. It’s easy to use and it just works.
October 24, 2019
Undoubtedly best video conferencing software
Zoom is the best video calling software which combines the sharing of content for personal as well as business meetings. Zoom software can be used worldwide with ease of access . It is easy to understand and can be used with already linked Google account. The interface of zoom is unbeatable with Hd video as well as audio calling feature.
At CZI, it is being used across the entire organization. It is the highest used platform as it solves one of our most crucial missions, which is to connect users so that they can collaborate in solving some of society’s most complex issues in the areas of medicine, education, and justice reform.
October 24, 2019
Zoom for proAV
It's being used in several of our video conference spaces. It's used to interface with internal associates at different locations, external companies as well as testing.
October 24, 2019
Who's Zooming Who?
We are an educational institution. We use Zoom for meetings and online teaching options. We have also used Zoom for interviewing prospective employees.
October 24, 2019
We love Zoom, you will too!
Zoom is being used at our community college for video conferencing and distributed, video connected classes. We previously used products by Polycom and Lifesize that were slow, cumbersome, outdated, and non scalable...so Zoom has replaced those technologies and given us a broader range of capabilities for our video conferencing needs.
October 23, 2019
Zoom Review
F5 currently uses Zoom as our sole Unified Communications collaboration system.