Zoom: From Meetings to Webinars
It is used to have online meetings and Knowledge transfer classes in wide range of schedules in our daily life, which allows us to have …
Starting at $5 per month per license
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What is Zoom?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
How Zoom Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (702)8.181%
- Meeting initiation (690)7.979%
- High quality audio (707)7.777%
- High quality video (709)7.676%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoom?
Zoom is a collaboration platform designed to make connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology facilitates modern collaboration through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, and Whiteboard.
Zoom Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Zoom Integrations
Zoom Competitors
Zoom Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
Zoom Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording and Mobile app for iOS highest, with a score of 8.3.
The most common users of Zoom are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(5189)Attribute Ratings
Reviews
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January 19, 2022
The Best App for Business Meetings and Conferences for Your Team in a Remote Work Environment
Score 10 out of 10
Vetted Review
Verified User
Zoom is one of the most reliable and user-friendly video conferencing apps for teams or meetings for any business organization. The features of the app are very easy to understand and [are] very resourceful for sharing links, files, and useful information as well for operating efficiently in a remote work environment.
January 11, 2022
Fabulous ZOOM
Score 8 out of 10
Vetted Review
Verified User
Zoom is used in my previous organization for client meetings and also internal communication with co-working colleagues. We need to pass the information and need to find the role of any unknown employee we could use the Zoom Application. Sudden meetings have been scheduled via zoom and it will show the employee Availability status also.
January 11, 2022
Join whatever you are
Score 10 out of 10
Vetted Review
Verified User
Zoom is very useful for our teaching profession person. It's very much used in conducting class, moderating exams, and so on. Now its widely use for our day-to-day life due to pandemics. When we conduct the class we are able to see all the members within a frame. So it is very much handy for managing and controlling the class and exam room.
January 07, 2022
Zoom for support Engineers
My role as a technical engineer involves connecting with customers to understand their issues. Most of the time, I have experienced bandwidth problems when I use other applications, but Zoom hasn't lagged when I connect to customers.
It is easy to use and helps in scheduling meetings. It works seamlessly on different operating systems like Android, IOS, Windows. And the interface is also user-friendly. Especially in this Pandemic Zoom has become a solution to a number of problems like online video conferencing instead of meeting in a conference room. Overall Zoom is a good video conferencing software.
December 23, 2021
Zoom - A true lifesaver to keep business going smoothly!
We use Zoom for online meetings. This enables a de-centralized team to meet together, provide program updates, conduct training sessions, and do strategic planning. Zoom meetings have been held throughout the year at various intervals.
December 21, 2021
Great video service and product - Zoom!
I use Zoom to host my online classes, for private consults with clients and for webinars. I’m thinking also about sharing the platform with others.
December 17, 2021
Zoom, the best option to gather anytime and everywhere.
For Distance Education or E-Learning, Zoom has been the best option to receive a virtual class and interact with other classmates, this has been a new challenge but at the same time exciting to adapt int the new technology. Zoom has met all the requirements to make us feel like if we were in a classroom.
December 16, 2021
Zoom To The Rescue
I use Zoom to do video conference calls with others. This makes it very practical to replace the need to meet in person especially during the covid-19 pandemic.
December 14, 2021
Zoom - it's like you're in the room
I use Zoom to interact with clients. This includes setting up intro meetings for prospective clients and also weekly meetings for project status or planning. The most significant use of Zoom for me is through the delivery of workshops for clients. They range from 1-hour sessions to 8 hours a day.
December 08, 2021
Best collaborative virtual meeting platform
Zoom is used for all virtual meetings within organizations and outside organizations. Its ability to have a video call, moderator-controlled chat, poll, annotate, screen share, etc. makes it a market leader.
December 07, 2021
Easy and seamless communication to any org
Score 10 out of 10
Vetted Review
Verified User
Use Zoom for daily communications, webinars, host townhalls.
December 07, 2021
Zoom is easy for your customers and profitable for you
Zoom is my go-to platform for client sessions. As a service-based business, Zoom has been absolutely integral to service delivery. In addition to delivering sessions, we have also used Zoom to attract leads to free webinars and to deliver workshops to groups. Zoom is a key tool in replacing in-person venues in order to run a fully virtual business.
December 04, 2021
Efficient and Effective Business Solution
I use Zoom for meetings within my company and professional development meetings with external groups. It is so easy to connect. Zoom remembers my information for selection when opening up the Zoom app. You can use it on the computer or phone and a tablet if you have one. Meetings can go on even if you are sitting behind a screen and can't meet in person. It is a great alternative and user-friendly. Zoom is a unique tool for communicating with co-workers in the Netherlands and Belgium for screen sharing and training. We had to implement an ERP system in Belgium over Zoom. Thankfully, the Netherlands was implemented 6 months prior and co-workers could travel 6 hours by train to the Belgium office to provide additional on-site support while we were in the US virtually working through the integration and initial bugs. It wasn't the ideal situation, but [it was] the best we could do under the travel restriction circumstances.
December 01, 2021
Zoom for Education
Zoom is integrated into our organization for meetings, collaboration, and also delivery of online classes. This was a requirement at the start of the COVID-19 pandemic and has since replaced our institution-wide video conferencing tools.
November 29, 2021
"Great features to communicate professionally"
Score 9 out of 10
Vetted Review
Verified User
Over the last few years, Zoom has become one of my go-to tools for video conferencing and group meetings. Simply put, it’s easy to use and understand. With this, we can communicate face-to-face, and we can rely on its reliability and integrity. We’ve used it for various online workouts, as well as for webinars and other web-based events. My official meetings and conversations with friends and family are made more accessible because it’s so simple to use. People from all over the world can now talk to each other via Zoom’s global reach. Users experience technical difficulties other than making sure they are using the correct video and audio input. We employed it for remote coworkers as well.
November 27, 2021
This past year was difficult, but Zoom made it easy!
During Covid, Zoom has allowed our sales teams [to] connect in ways that would not have been possible without it. Whether it was for our immediate sales teams, cross-functional meetings across the organization, or even connecting with our European colleagues, Zoom made it easy to stay connected.
November 24, 2021
Best Communication App
Zoom is used by our teams to communicate with clients/customers/teams outside of our organization to which we cannot connect because of organizational security and restriction on connecting people out of the organization. Among the multiple options available on the market, Zoom has proved to be the best communication channel. In addition to managing day-to-day tasks, Zoom can be used for client meetings, standing meetings, walkthroughs, etc. Besides the usual features like recording, screen sharing, chat, live streaming, etc., it has additional features which any communication channel should have.
We use Zoom for any and all remote meetings, and even in separate rooms while in the office during COVID times. It allowed us to all connect even when we couldn't be together in person and gave us the ability to share our screens and collaborate on projects easily. Everyone in our office uses it and it helped keep us moving forward when times got tricky.
November 23, 2021
Zooming ahead in the digital age of video calls
We use Zoom on a daily basis to conduct meetings between our internal team, current clients, and prospects. It allows us to connect face to face, and we can rely on its consistency and quality. We've used it for online events, webinars, and even online training. It has such a consistent platform, that allows us to be creative within its constraints.
November 22, 2021
Zoom - the BEST web video conferencing available
Our organization is located around the globe. Zoom ensures we can communicate effectively across all locations. The video and audio quality is extremely good, even on slower connections. The product is easy to use and intuitive, so our end-users rarely have technical issues other than making sure their correct audio/video input is selected.
We also utilize Zoom for distance learning. We have multiple sites set up with Zoom classrooms for teaching/learning.
We also utilize Zoom for distance learning. We have multiple sites set up with Zoom classrooms for teaching/learning.
November 16, 2021
I use Zoom in attending virtual meetings, events, or webinars. It has a good quality of audio and video and is easy to use.
Score 10 out of 10
Vetted Review
Verified User
We use it in attending webinars and virtual meetings. Especially, in this time of pandemic and most people are working from home.
November 15, 2021
Zoom a choice within a dozen of other alternatives.
Score 9 out of 10
Vetted Review
Verified User
Zoom is used as an app for collaboration and communication for [our organization and others like it] in Balkan. It is an easy-to-use option compared to other platforms, and it perfectly solves the main necessities of video and audio conferencing, collaboration, chat which is a must other competitors offer those services also.
November 15, 2021
Multipurpose Video Conferencing and Streamlined Meetings
Score 9 out of 10
Vetted Review
Verified User
Using Zoom for communication is an excellent idea because of the high quality of the service. It has an intuitive interface that makes it easy to use for beginners. We can have unlimited one-on-one meetings or group meetings with up to 100 participants and 40 minutes per session. Screen sharing allows multiple people to share their screens simultaneously, which is excellent for collaboration. The fact that I'm in a different time zone or country doesn't stop me from using Zoom because it saves me time. With the help of this tool, I reduced the amount of time I spent emailing my clients. It provides consistent services and helps me schedule meetings.
November 11, 2021
Great tool for video conferencing and virtual meetings
Score 8 out of 10
Vetted Review
Verified User
In our organization we've been using Zoom meetings app for a long time and it helped a lot with our board meetings and team discussions. Best thing about the Zoom is it doesn't take much of a bandwidth to work and performs perfectly under any circumstances. Video and audio quality is also good and we can keep them recorded to watch later.