Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.868%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
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Reviews
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October 09, 2019
BigCommerce as a Facilitator for a Scientific Association
We use BigCommerce to collect fees for membership, publications, and meeting registrations.
October 09, 2019
A top-tier eCommerce platform
BigCommerce is used by our eCommerce department as our public-facing website platform. The system allows us to display our products to customers and prospects as well as integrates with Amazon for streamlined marketplace sales. It was initially selected in order for us to quickly launch a website for one of our brands of products.
October 09, 2019
BigCommerce for a rental service business.
Web Host that is easy to implement and get up and running. We wanted a rental site, but very expensive and complicated to set up, so we instead went with BigCommerce for our launch. So far it is working for us until we scale. Hopefully they will develop a rental back end for our type of service.
October 09, 2019
BigCommerce - Lots of Features and Easy to Use
Our retail business operates primarily via online sales, using BigCommerce as our eCommerce platform. BigCommerce hosts our website and is used during virtually all stages of fulfillment from managing orders to shipping to communication with customers about the status of their orders.
October 08, 2019
Easy to use and super intuitive!
BigCommerce is our web platform for both our organizations, Bank's Vacuum SuperStores, and Bank's Oreck Vacuum. We use it as an e-Commerce site for all the products and services we sell. BigCommerce consolidates and streamlines all of our online orders. It even handles proper tax calculations via AvaTax. The easy to read and understand dashboard provides a quick-view of my financials.
October 08, 2019
Big Commerce is easy to learn and offers strong default SEO optimization for the micro business user
BC is the main online selling platform for all my products. It is used by all users in the company to manage online selling.
Business problems:
Business problems:
- An easy way to learn and upload all products for selling and managing online customer orders.
- Peace of mind security and ongoing tech upgrades for micro-businesses.
October 06, 2019
BIg Commerce IF You Are Serious About Making More Money!
We use BigCommerce for online product sales, The shipping app is easy to use and we can print the packing slip, and label through the BigCommerce dashboard controls. It also easily integrates to Quickbooks so our website orders are synchronized. Then if a customer wants top call in an order, their info is already in our Quickbooks data base..This saves us a lot of man hours. 4 of our employees use this BigCommerce platform, and it can also be accessed by phone if needed.
October 05, 2019
BigCommerce from a small business owner
BigCommerce is being used as an extension of our current retail store. This allows us to connect with our local customers to let them know what we have in stock. It allows them to pay for it via the website and pick it up "in-store" if they are in a hurry. For customers who are a little farther out from our primary location, it allows them to shop and support the shop as well. It extends our reach to customers outside of our local area to show off our unique selection.
October 05, 2019
Love BigCommerce! Saved our business from other platforms!
We utilize BigCommerce for hosting our e-commerce site. They have saved our company finances with the packages they offer to small businesses. They do offer far more than their competitors and do not abuse taking from companies. We are able to ship easily internationally; have multiple currencies convert, and interact with our consumers more!
October 04, 2019
Big Commerce easy to use
BigCommerce is my company store. Customers use it to purchase software, inventory tags/labels and other items. It allows customers to purchase items and give me custom order details.
October 04, 2019
BigCommerce is an awesome platform
Our BigCommerce site is used by our customers to place catering orders for their upcoming events. It offers customers the ability to gather information about our services and place orders 24 hours per day. The platform offers us the ability to present many options to our customers which in turn increases customer satisfaction.
October 04, 2019
BigCommerce the Right Choice for Small Business
Our company sells the majority of our products to OEMs or through channel sales partners, but we have a single product line that we sell direct-to-consumer. BigCommerce made it easy for us to set up an eCommerce website that was easy-to-use, easy-to-manage and easy-to-scale. Before BigCommerce, we had a web development company build us a Drupal-based eCommerce site that was always a pain to manage. We had issues with plugins being out of date, the developer wasn't always quick to help or even able to help and we had a major issue with the credit card processor the site used. After years of frustration, we sought out a better option. BigCommerce appealed to us because it was a managed eCommerce platform, not a website with eCommerce shoved into it. BigCommerce also had dedicated support resources we could contact 24 hours a day and get swift and effective help from. But the thing that pushed us to make the change in the first place, credit card processing, was massively improved thanks to the affordable and effective Braintree payments integration.
October 04, 2019
Difference between shopify & Bigcommerce
We used BigCommerce for the online store for the whole organisation.
October 01, 2019
BigCommerce Has Taken The Worry Out Of Maintaining My Website
We use BigCommerce to manage our online store at HeyViv.com. We use their templates to design and maintain our online store.
September 30, 2019
Big Commerce is our company's MVP
We use Big Commerce as a platform for our company website and e-commerce. We value the ease of use, ability to have multiple users which can be restricted to certain areas of use, and the timely customer support when we need help.
September 28, 2019
BigCommerce -- A Great Solution for a Growing Enterprise
We use BigCommerce to power our customer-facing digital storefront, which provides an alternative purchasing option for customers who do not wish to use paper order forms. Responsibility is currently shared between the Marketing, Product Management, and Information Technology departments.
September 27, 2019
Next generation of e-commerce sites
Bigcommerce is used as our e-commerce website for selling our stock to customers. It solves the issue of not having to use a 3rd party to create and design an e-commerce site as well as giving us to power to edit and update when needed easily. It also links to Linnworks so we can manage all sales with our other channels.
I run a small web retail business, across four different countries with multiple brands. BigCommerce allows the integration I need and good levels of support to ensure that the customer journey, from discovery to delivery is smooth. I have been very happy so far with the BigCommerce service levels and experience, and opening up another store shortly.
We started our online business using Volusion but we quickly outgrew that. We are using Big Commerce exclusively now to maintain our entire website.
September 26, 2019
Expensive but reliable
We use BigCommerce for our website which mainly markets medieval-style clothing, as well as swords, armor, and other items. It is our main online sales platform these days as we found that eBay went into a sharp decline a few years ago, but our BigCommerce site has remained effective.
September 26, 2019
BigCommerce helps us put up big league stats!
We use BigCommerce across our whole organization as the home for our signature products.
September 25, 2019
Easy to use, but needs some updates
We use BigCommerce as a platform to run our online store, so it’s used across the whole organization. BigCommerce is an easy-to-use platform that allows us to maintain our website.
September 24, 2019
BigCommerce is the Flexible eCommerce solution you need.
BigCommerce is our connection with the world. As an eCommerce company, we wouldn't exist without a good host, and BigCommerce fills that role for us. They provide the face of our company, the primary point of contact and interaction with our customers, and the admin back-end needed to stay organized. We needed a host that has practically no downtime and flexible enough with add-ons to customize to our unique needs.
September 24, 2019
We're sticking with BigCommerce!
My business specialises in the sale of materials for jewellery designers. We sell online through a dedicated website and on a lesser scale through eBay and use BigCommerce as our preferred platform - having tried many others in the past. We also manage our eBay account from our main BC dashboard, via one of BigCommerce's partner apps.
September 21, 2019
BigDeal
BigCommerce is ASQ Canada's online store. We currently have one store in Toronto and BigCommerce is our e-store, letting us sell our products in Canada and the US.