Overview
What is Dayforce?
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
Big fan of Ceridian Dayforce Wallet for our Org
Dayforce
1 year after implementation
Ceridian Dayforce - strong suite of products that can be great.
Ceridian Dayforce Review
Great Timekeeping and Payroll Solution
Ceridian Dayforce Honest Feedback
Ceridian Dayforce review
Ceridian Dayforce Review
DayForce HCM - The Lifesavers of the HR/Payroll Profession
One stop shop for HRIS, but could be better
Ceridian Dayforce in a nut shell
Dayforce: Great product but has its limitations.
HCM, WFM, Payroll, Performance, Compensation, Succession and all HR data …
How Dayforce Differs From Its Competitors
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Using Dayforce for Compliance
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Using Dayforce for Compliance
Impact on Decision Making
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Pay calculation (568)9.090%
- Update personal information (578)8.787%
- Pre-built reports (572)7.777%
- Report builder (572)7.676%
Reviewer Pros & Cons
Pricing
What is Dayforce?
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
What is Justworks?
Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8.1Employee demographic data(505) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 8.4Employment history(540) Ratings
Employment history is the ability to track previous positions held.
- 8Job profiles and administration(530) Ratings
Job profiles and descriptions can be created and edited.
- 7.8Workflow for transfers, promotions, pay raises, etc.(532) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.4Organizational charting(483) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.7Organization and location management(528) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7.5Compliance data (COBRA, OSHA, etc.)(352) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 9Pay calculation(568) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 7.5Support for external payroll vendors(283) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.9Off-cycle/On-Demand payment(132) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 8Benefit plan administration(457) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 9Direct deposit files(553) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8.5Salary revision and increment management(437) Ratings
Salary revision is the ability to modify individual employee pay.
- 8.1Reimbursement management(294) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 8.3Approval workflow(496) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.7Balance details(510) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.9Annual carry-forward and encashment(417) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 8.5View and generate pay and benefit information(565) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.7Update personal information(578) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 8View company policy documentation(398) Ratings
Employees can review company handbook, and corporate policy documents.
- 7.1Employee recognition(206) Ratings
thank a team member
- 8View job history(474) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 7.5Tracking of all physical assets(97) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 7.6Report builder(572) Ratings
Report builder allows custom reports to be created using a GUI.
- 7.7Pre-built reports(572) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 6.3Ability to combine HR data with external data(400) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.8New hire portal(364) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.9Manager tracking tools(320) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 7.5Corporate goal setting(202) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 7.9Individual goal setting(221) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 7.6Line-of sight-visibility(189) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.9Performance tracking(226) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.5Performance plans(246) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.6Performance improvement plans(210) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.9Review status tracking(248) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.9Review reminders(244) Ratings
System can generate reminders to ensure review completion timeliness.
- 8Multiple review frequency(219) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 7.3Create succession plans/pools(94) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 7Candidate ranking(102) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 6.6Candidate search(107) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 7.1Candidate development(94) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 7.5Job Requisition Management(271) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.5Company Website Posting(265) Ratings
Software allows postings to be displayed on the company website
- 7.5Publish to Social Media(222) Ratings
Software provides ability to publish postings to social media sites
- 7.5Job Search Site Posting(254) Ratings
Software provides ability to publish postings to top job search sites
- 6.6Duplicate Candidate Prevention(217) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 7.4Applicant Tracking(264) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 7.3Notifications and Alerts(258) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Dayforce?
Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.
Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.
Key product areas:
· HRIS
· Global payroll, on-demand pay
· Benefits
· Workforce management, including time and attendance and task management
· Talent acquisition, including recruiting and onboarding
· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system
· Advanced reporting, analytics, and dashboards
· HR self service via the Dayforce mobile app
Dayforce Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Dayforce Screenshots
Dayforce Video
Dayforce Integrations
Dayforce Competitors
Dayforce Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | Global |
Supported Languages | English (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai |
Dayforce Downloadables
Frequently Asked Questions
Dayforce Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 1% |
Mid-Size Companies (51-500 employees) | 18% |
Enterprises (more than 500 employees) | 81% |
Comparisons
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Reviews and Ratings
(1130)Attribute Ratings
- 8.7Likelihood to Renew86 ratings
- 10Availability12 ratings
- 5Performance13 ratings
- 6.2Usability60 ratings
- 7.7Support Rating65 ratings
- 7.3Online Training18 ratings
- 7In-Person Training11 ratings
- 6.6Implementation Rating43 ratings
- 8.9Configurability13 ratings
- 9.9Product Scalability14 ratings
- 8Ease of integration8 ratings
- 9.9Vendor pre-sale12 ratings
- 8.9Vendor post-sale18 ratings
Reviews
(26-50 of 266)Good, but could be better
- We really like the Dayforce App.
- The system is very customizable.
- Updates are done bi-annually
- Reporting is a bit difficult, but has been getting easier. There is less help available by telephone recently. We are being told more frequently that reporting help is billable.
- The recruiting module should be more customizable.
- We no longer have a designated account rep, which is problematic.
- Record keeping is fairly easy (compensation changes, Notes feature)
- A whole library of how and what to do with processes within Dayforce (using DIG), including the support site with extremely helpful articles and posts asked by other users with similar questions
- User-friendly for those not in an administration role (managers, employees)
- While the support site is helpful and people assigned to my questions were great, I've struggled with communicating with people when it involved implementing something new into our production site. Response times were low, they had trouble understanding what we needed to be implemented, and didn't apologize for it. My guess is that because we're one of Ceridian's "smaller" clients. Regardless of the size of your client, we still would like proper service! This is so far the only feature I have had issues with; the majority of Dayforce has been easy to use and I can self-learn pretty easily.
Short review.
- Pay policies.
- timesheets
- schedules
- Mobile access.
- FMLA and leave tracking, no formal system.
- Attendance management. Points cannot be edited from AM; you have to constantly unlock timesheets to update points.
- Attendance management link to forms for write-ups. Write-ups are still a manual form process. There is no link from AM to HR incidents.
- Supports lack of urgency. Some cases drag out due to no response from support. Then you get flopped to another support person and have to start over at the beginning.
- End-dated entitlements should not be seen on the ECP screen. New policies should not be seen until the start date.
- An easier way to create forms. Drag and drop.
- Write-ups should have workflows with digital acknowledgments from employees and managers.
- Benefits - medical support orders should be able to lock employees' dependents so they cannot be removed from benefits.
- Transfers - schedules and pay should auto-update to the new ECP info.
- Headcount as a qualifier on pay policies.
- Workflow visibility on forms. Easy way to see whose approval is still pending. When printing forms, workflow approvals need to show on the printout.
Payroll Manager
- Payroll section provides up to the minute earnings
- Ease of use for workflow forms-increases, terms, loa, etc
- Customer support
- Modifying reports sometimes requires assistance
- doesnt recognize a primary manager at this time, which is needed.
The Pros and Cons of Dayforce
- Workflow Designer - it's fairly easy to use and you can design your workflows to be as simple or as complex as you need
- The new homepage - the HUB - is a nice addition allowing us to customize the information and the links for various roles
- Custom reports - creating custom fields requires knowledge of SQL
- An easier way to create and maintain master schedules would be appreciated. To use shift rotations for everyone would require creating thousands of shift rotations.
- Being able to use custom forms on the mobile app. The majority of our onboarding uses custom forms and because of that, we can't use mobile onboarding. We've had to take a significant portion of our onboarding process outside of Dayforce.
- Support - they consider an automatic email that acknowledges that your case has been received as meeting their SLA. It can take a long time to get someone actually assigned to the case; they seem to have a lot of turner in Support; and now they are pushing services that they used to include as part of Support over to their billable projects division.
A robust product
- On demand pay
- Retro pay
- HRIS
- Tax Services
- Customer support
- Billing\invoicing
Tax services are very overwhelmed and understaffed. We have had multiple issues where tax issues have not been addressed for several months. These caused additional fees and penalties.
Why I like Ceridian Dayforce
- Interface well with Oracle HCM
- Constant updates and upgrades are regularly roll out to clients
- User friendly system
- Support system is not the greatest. Tickets take a long time to be resolved. Most have been outsourced to outside countries.
- Entitlement module is very difficult to setup and modified.
Ceridian Dayforce - Bring a Bazooka to a Gunfight!
- Payroll
- Consistency-Stability-Reliability
- HR System of Record
- Customer Service
- Variability (more than one way to accomplish something)
- Attendance Management (module needs updating)
- Mobile Experience (has come a long way, still has some gaps)
- Recruiting/ATS (has come a long way, still has some gaps)
- Tax Service (is not nearly as strong as their core customer service)
Use the Dayforce, Luke
- Ease of use
- Ability to automate processes and reduce paper use
- Improved employee experience
- Customer support when issues arise
- Reports are tricky for new users
- Some features still rely on Silverlight for functionality
- Mobile functionality still being developed and improved
Ceridian Dayforce - All things HR under one roof!
- Payroll/Pay Policies are extremely effective
- Reporting is strong, it's rare that I hit walls
- Performance/Compensation are clear and easy to use for our employees
- Ceridian Tax Services - sometimes they feel a bit inefficient
- Learning has made some nice strides but because it is an outside integration you can feel its limitations
- Schedules module is more manual than we would like
Great System
- Shop floor reporting
- Training Tracker
- Report writing
- User friendly menu
- Ease of processing
- integrating with third parties
- payroll tax set up
Customization of vacation time was an issue for us but it is now working ok.
Performance As Expected
- Form processing (hiring, terminations)
- Time and attendance
- Payroll
- Benefits
Benefits continues to be a significant challenge resulting in signficant administration and reconciliations for very random system errors with calculations for earnings and deductions
Versatile and Comprehensive System
- I love that everything is integrated within Dayforce - Payroll, Timesheets, HRIS, Reporting, and Recruiting... there are so many tasks in one place.
- In addition, when you update something, you don't need to go to a separate system to recalculate since it's all there. I'm quite fond of how Payroll works for me.
- Versatility of reporting
- Sometimes it can be difficult to find where something is stored so that you can update something on the setup.
- Reporting has gotten so much better, but another example is a struggle is trying to add a field to an existing report, particularly ones from Payroll or Timesheets.
Tremendously powerful system. If you are willing to dive in, you'll enjoy this product!
- Give the ability to customize and self create solutions for your business.
- The reporting capabilities have always been outstanding and the new visualizations bring that to another level.
- The Dayforce overall payroll capabilities are world class.
- The overall recruiting module has a lot of room for improvement. If you need details, we can chat but that is the single most glaring opportunity for improvement for Dayforce.
- The billed service wait time of 8-12 weeks right now is very lengthy. I understand the labor market and growth of the company so I hope this drops significantly.
- I'm excited to see the mobile benefit enrollment coming and I would like to have all onboarding be mobile as well and more user friendly.
I love using Dayforce.
- Timekeeping
- Payroll Processing
- Employee Engagement
- Onboarding
- Some features are lacking the ability to filter employees.
Room for Improvement but has the necessary items
- Benefits
- HUB
- Compensation Module
- Performance Management
- Time and Attendance
- Reporting
Ceridian Dayforce - Great SaaS HR for SMB
- Fantastic reporting capabilities for HR
- Excellent entitlement tracking when configured properly
- Fairly intuitive user interface
- Application support seems to be taking longer and longer.
- Application training is improving, but has room for further growth.
True Data Integration
- I have used many systems in the past for payroll processing, and Dayforce is the best. It is easy to use and very fast.
- It is a fully integrated system. It is nice to have a solution that has time up to date in payroll without any additional processing steps.
- ACA management is very easy and 1095 generation is tied directly to benefits management.
- Reporting is weak.
- Benefits management is challenging.
- Scheduling is time consuming.
Switching from ultimate software to Dayforce
- Payroll processing
- Easier reporting
- Employee Self service
- Slow loading bar
- Mobile limitations
- Implementation team does everything for you so you don’t really know how to fix something later.
Enables better employee and manager self service
- Tax forms
- Open Enrollment
- Direct Deposit setup
- Electronic pay stubs
- Time tracking - Not intuitive on updating a schedule
- Leave tracking - Not intuitive on updating a schedule
- Leave balances - Not always clear what's been added and used
HR perspective
- Back button to bring you back to the last profile you were viewing.
- Geo-fencing is impressive.
- SSO
- Easy look up to find even old employees.
- Benefits functions on HR side, too much manual entry.
- I know it’s for protection purposes but it gets annoying when you constantly need to input a security code texted to you.
- Wish the onboarding progress page for managers can automatically update instead of being needed to manually update.
Dayforce - great employee resource!
- Timesheets
- Benefits
- Time off requests
- Paystubs
- end of year documents
- Onboard
- preboard
- Applicant tracking system
- no mass email campaign options
Benefits of Dayforce
- Onboarding is wonderful! It took everything off paper for new hires and made the process fool proof
- Performance has been a huge help. It keeps our employees engaged and builds a better employee/manager relationship
- Scaling to size. I feel like our org is so slow because of the size of our organization built out. Speed would be a huge help.
- It's glitchy all the time. Consistently kicked out of the system and having to reload.
- The ATS has poor reporting and functionality.
Ceridian Dayforce - Automate your payroll processes!
- Payroll calculations.
- Time Away from Work.
- Custom integration.
- Time & attendance input.
- Reporting module is difficult to configure.
- Forced updates breaks things sometimes - they are quick to resolve with customer service but it's a pain when things are pushed to production without sufficient testing.
The Time & Attendance module only supports individual time entries, not crew entries. We used a 3rd party software to facilitate entering crew time cards and then import them directly into Ceridian via SFTP. Very happy with the results.
If your organization requires a ton of custom rules like substitution pay, scaling rates based on experience, etc. Ceridian is a great choice!
May the Dayforce be With You.
- Alerts you to errors prior to processing.
- Allows control of system configuration.
- Provides real-time calculations.
- The HCM processing transacting processing time needs to be faster.
- Needs more layout continuity of among screens.
- Support module is too cumbersome.