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Dayforce

Dayforce

Overview

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

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Recent Reviews

Dayforce Review

7 out of 10
April 11, 2024
We use Dayforce for the majority of all or our HR needs except learning management and leave management. We use the HUBS to get …
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Dayforce

10 out of 10
February 02, 2024
We use Dayforce for Payroll and HR. We have over 20 locations with varying ESA requirements and multiple jurisdictions. Dayforce is able …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Pay calculation (568)
    9.0
    90%
  • Update personal information (578)
    8.7
    87%
  • Pre-built reports (572)
    7.7
    77%
  • Report builder (572)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.7
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.8
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.3
Avg 7.7
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Product Details

What is Dayforce?

Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.

Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.

Key product areas:

· HRIS

· Global payroll, on-demand pay

· Benefits

· Workforce management, including time and attendance and task management

· Talent acquisition, including recruiting and onboarding

· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system

· Advanced reporting, analytics, and dashboards

· HR self service via the Dayforce mobile app

Dayforce Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Dayforce Screenshots

Screenshot of Dayforce Home ScreenScreenshot of Scheduling DashboardScreenshot of Compensation DashboardScreenshot of Succession Planning - Talent MatrixScreenshot of Payroll DashboardScreenshot of Dayforce Mobile - RecruitingScreenshot of Dayforce Mobile - SchedulingScreenshot of Dayforce Benefits Decision SupportScreenshot of Dayforce AssistantScreenshot of Dayforce WalletScreenshot of Performance ManagementScreenshot of Docu SignScreenshot of Dayforce Dash BoardScreenshot of CompensationScreenshot of BenefitsScreenshot of Benefits IntelligenceScreenshot of ApprovalsScreenshot of Analytics DashboardScreenshot of AdministrationScreenshot of Workforce ManagementScreenshot of Workforce management AnalyticsScreenshot of Talent SolutionScreenshot of Payroll

Dayforce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai

Dayforce Downloadables

Frequently Asked Questions

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Dayforce.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 9.

The most common users of Dayforce are from Mid-sized Companies (51-1,000 employees).

Dayforce Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)1%
Mid-Size Companies (51-500 employees)18%
Enterprises (more than 500 employees)81%
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Comparisons

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Reviews and Ratings

(1130)

Attribute Ratings

Reviews

(126-150 of 622)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll calculations.
  • Time Away from Work.
  • Custom integration.
  • Time & attendance input.
  • Reporting module is difficult to configure.
  • Forced updates breaks things sometimes - they are quick to resolve with customer service but it's a pain when things are pushed to production without sufficient testing.
Adriane Carter-Lovell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Alerts you to errors prior to processing.
  • Allows control of system configuration.
  • Provides real-time calculations.
  • The HCM processing transacting processing time needs to be faster.
  • Needs more layout continuity of among screens.
  • Support module is too cumbersome.
July 21, 2021

Fantastic Company

Score 8 out of 10
Vetted Review
Verified User
  • Ceridian allows for pretty much any report to the customized to the properties you/company specially need to have set.
  • Ceridian allows for multiple locations under 1 employee code.
  • Ceridian also has implemented a fast track pay account.
  • Unfortunately they do have extra "clicks" in order to get to the end results
  • There are several add ons in place but some are pretty much the same thing.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Customer usability
  • Current snapshot visibility
  • Ease of approval for managers
  • It can be difficult for managers of people in different timezones to track hours
  • To my knowledge, Dayforce does not allow for the input of an off-standard work schedule - it cannot be used as a scheduling tool.
  • It would be nice if Dayforce allows other pertinent employee information to also be stored in the system.
June 28, 2021

Dayforce Review

April Yates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Wallet and Pay on Demand is offered free to both associates and the company.
  • There are many different services and integrations that can streamline HR processes.
  • The customer service rep is generally very responsive.
  • The reporting is very inclusive but there are features or data points that it can not report on in a single report. Often we must run two or more reports and then manually combine the information.
  • The support portal is unhelpful and occasionally unresponsive.
  • A lot of the set up and maintained is manual. Dayforce will charge extra for support for items that should be included with general service.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Compensation module
  • Performance module/scorecards
  • Benefits administration and open enrollment for users
  • The engagement module really needs some work. It's difficult to customize and unable to run reports from. Using outside vendors such as SurveyMonkey is much better for sending surveys.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Ceridian Dayforce benefit enrollment both for new hires and during Open Enrollment has been a great addition.
  • Forms submission allow for tracking leaves of absence, comp changes, and for employees updating personal information - such as addresses and direct deposit info.
  • Earnings statements and end-of-year statements are house in Ceridian Dayforce and easily accessed.
  • Ceridian Dayforce does not offer a good way to track FMLA usage.
  • Ongoing problems are not always addressed timely - other than emails stating that the problem is being looked into.
Leo Young | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Mobile app provides easy access to employee information
  • Digital time clock provides easy access/administration of time clock management/use
  • Easy navigation between management and employee profiles within one account
  • Submitting and approving time on the mobile app
  • Reporting - built-in reports and the report navigation is a bit cumbersome and hard to intuit
  • Time clock bulk entry features are not easy to use
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Schedules are quite easy to input and user friendly for our managers
  • Time and Attendance is accurate and does flow to payroll nicely for minimal errors
  • Historical information is organized so that you are able to see an individual employees history of being active/inactive/terminated as well as their current and previous work assignments
  • Benefits module has many moving parts and just auto updates for various reasons which leads to us finding changes well after the fact. This module needs a dedicated person to oversee and understand the ins and outs of it. Probably the most complicated module in my opinion.
  • Ability to see an employees timesheet directly from their HR profile would save an incredible amount of time when investigating a particular situation
  • Uploading a new policy to Onboarding has you going to several screens that do not make sense. Guided process? What is that? Terminology needs to be simplified along with the entire process.
  • Reports can be confusing. Every time there is a change it creates a new row. This outputs too much information. A guide to obtaining only the relevant information(most current) would be helpful. The screens to edit reports are not self explanatory and do require support assistance.
Normand Whitehead | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • One-stop area to see week period time sheet, vacation, pay sheet, advantages, etc.
  • You can see in a one easy page graphic what has been accumulated for sick days, PTO, OT, etc.
  • You can get income tax and other important work related forms at one place with Dayforce.
  • A better graphic presentation would help, it is a bit botchy presently.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll gets processed one way or another
  • Employees can view their information on the app
  • Time off requests can be actioned via email
  • Customer Support, bring back dedicated account managers.
  • Do not roll out new versions of the software until most bugs have been cleared. We are sick of being your guinea pigs. It disrupts our businesses!
  • Need a straight forward tax site that is user friendly.
Colt Bewley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll - We have over 5,000 employees, from FT, PT, PRN, salaried and hourly, and Dayforce works great for any and all of those.
  • Hr - the HR function is great. The best thing is that it is an all-in-one system and we don't have to use multliple systems
  • Recruiting - This is the portion I am most hands-on with as the Corporate Recruiter. This is a new rollout we are doing currently, which is really going to help us with future staffing deficits at various locations. After we go live with this, we plan to start onboarding through Dayforce and also doing offer letters since they have a partnership with Docusign.
  • Thus far, I cannot think of anything where there could be some improvement. We love Dayforce!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The mobile app is great!
  • Accurate live payroll management
  • We love the function of the touch clocks
  • Ceridian could add additional forms to the mobile app
  • Ceridian could provide some free professional services hours per year
  • Ceridian could spend more time tailoring their services to retail consumers
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Changes are in actual time, very helpful.
  • Committing the Payroll is very easy.
  • Processing the Payroll the system will alert you with warnings of items you might want to look a little further into before committing the payroll
  • I would like to see in depth classes on Pay Policies. There always seems to be problems that pop up with updates.
Score 9 out of 10
Vetted Review
Verified User
  • The preview function in the payroll module is a wonderful tool to enhance efficiency.
  • The system is well designed and highly customizable to suit different needs.
  • The reporting module offers lots of useful information.
  • The 'help' function (upper right corner) could be improved.
  • It's hard to locate a module from the menu.
  • I'd like to see less system latency incidents.
November 24, 2020

Still Learning!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Retro pay and PTO management
  • Insights conference
  • Ceridian XOXO for learning
  • We miss our customer success manager
  • $4,000 in change fees
  • Zero compatibility with our preferred onboarding software
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The support system of Ceridian Dayforce is very accessible and helpful.
  • The education center offers all types of classes (virtual or with a teacher), resources, etc.
  • Dayforce Wallet is an example of Ceridian Dayforce being on the cutting edge of the business world.
  • The tax area of Ceridian Dayforce has been a struggle for me. Even with the new website, access is not what I expected. I will be taking the new class offered in the Education Center in early December regarding the tax website. Through the support network when you support a tax issue, you may never hear back from someone. Fortunately I resolved all tax issues we had with the help of a regular support team person and do not have any issues currently yet I feel this is definitely an area of improvement.
  • I feel that the reporting section is too difficult for many users. I have taken the classes multiple times yet still struggle to get the right area and the correct keyword.
Glenda Gordon Torres, CPP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It calculates individuals in real time and pay runs in minutes, so that you don't have to save up all of your entries to check at the end of payroll processing.
  • Dayforce has fantastic search functionality, allowing you to look for people, reports, funtions, etc. all from the same box.
  • Information is entered in one source only and is integrated with Onboarding, Timesheets, HR, Payroll, Performance Management, etc. so it is always the same.
  • Managers can auto assign based on location.
  • Entering retroactive transactions and paying is very simple.
  • Pay group changes with different pay period dates require a lot of manual intervention
  • Timesheets do not include PTO in summary totals, making it difficult for managers to review.
  • We find out about system bugs once they are fixed, meaning we waste time troubleshooting issues that have already been identified.
  • There is not a robust, up to date knowledge base like the one that was available in Ceridian HPW/Latitude.
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