Best solution for virtual meetings.
I used Zoom for all the official meetings. Basically Zoom is the solution for virtual office setup. The main challenge was to connect …
Starting at $5 per month per license
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What is Zoom Workplace?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
How Zoom Workplace Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (703)8.282%
- Meeting initiation (691)8.080%
- High quality audio (708)7.777%
- High quality video (710)7.676%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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What is Zoom Workplace?
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. It is designed to streamline communications with AI-powered tools that work together through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. A chat can be elevated to a meeting or phone call to get to a resolution faster, and the solution drives productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.
To optimize office experiences and hybrid work collaboration it includes workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. The Workspaces tab can be used to reserve a desk with Workspace Reservation, prepare for a client visit with Visitor Management, or finding the workstation with its wayfinding feature.
Zoom Workplace elevates the experience with Zoom AI Companion included at no additional cost*, enabling employees to be more productive, collaborate better, enhance their skills, and unlock time savings.
Zoom Workplace Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Workplace Screenshots
Zoom Workplace Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Welcome to Zoom Workplace, an AI-powered collaboration platform
Zoom Workplace Integrations
Zoom Workplace Competitors
Zoom Workplace Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
| Security |
Zoom Workplace Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording highest, with a score of 8.3.
The most common users of Zoom Workplace are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
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Reviews
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August 10, 2021
The best video conferencing tool out there!
- Google Hangouts and Skype
Zoom is much more stable and the quality is superior compared to Google Hangouts or Skype. While we used those software, the quality was not the best, it was harder to set everything up, and it was hard to integrate with our other systems. Zoom works like a charm - it even integrates with Slack and all you have to do it text someone /zoom to get on a call together! Super easy and effective.
August 03, 2021
This is the software you need to be using.
Zoom has all the same tools and more, all for a better price. I would highly recommend Zoom!
For the price, you can't get things like remote access (where the presenter changes), have whiteboards, and everything else Zoom has to offer. The main difference beyond price is the recordings. Zoom's recordings come in an mp4 format which is much easier to use.
For the price, you can't get things like remote access (where the presenter changes), have whiteboards, and everything else Zoom has to offer. The main difference beyond price is the recordings. Zoom's recordings come in an mp4 format which is much easier to use.
August 02, 2021
Zoom is the best Application for office meeting
Score 9 out of 10
Vetted Review
Verified User
July 28, 2021
Zoom - very glamorous but not secure enough!
Score 9 out of 10
Vetted Review
Verified User
We found Zoom as an audio video meeting service / application to be as good or comparable to Webex Meetings. Both have their share of pros and cons. Zoom and Webex were our preferred apps over Microsoft Teams and Slack for a variety of reasons. But in the end, we do not use Microsoft Teams or Slack for meetings due to the lack of features specific to Meetings module.
July 22, 2021
Zoom is to connect with peers globally
Score 10 out of 10
Vetted Review
Verified User
I think without any doubt Zoom is an amazing application. so there was no question in choosing another product over Zoom. Most of the people use Zoom so people doesn't have to add any tool to run the application
July 19, 2021
Zoom works well for most!
We used Zoom to tailor to our customer base as it was more widely used and commonly referred to by our "average" non-technological clients. We also have been using, and still are, Webex for our internal meetings as well as all of our enterprise level customer presentations. We feel Zoom is appropriate for most but that Webex is Bbst for the enterprise.
July 12, 2021
Zoom - easy remote communication
Google Meet compared to Zoom has fewer functions, no whiteboard, no Q&A section, no possibility to grant screen sharing permission to other tools. But instead of it, Google Meet delivered together with other G-Suite products and tools so it has deeper integration possibilities with Google toolkit despite its less functionality.
July 07, 2021
Zoom into Zoom
I found Zoom more user friendly. You can use Zoom without installing and it was easier to integrate with existing hardware and software. Zoom was also much more widely known and used, which made it easier to communicate with people from outside. Personally I liked the quality of the sessions better with Zoom.
July 05, 2021
A must have for all remote business needs!
June 23, 2021
Best Virtual Meetings Tool
- Cisco Webex Calling and Google Hangouts Meet
Zoom is much better than Google Hangouts Meet and Cisco Webex. Google hangouts has a limit on number of participants and doesn't have the ability to breakout participants into groups. Also, google hangouts have been buggy for a very very long time. Additionally, we need a google account to use hangouts. One cannot participate without a gmail account. WebEx is just an archaic tool that was never improved. Zoom scores higher compared to both the tools on user friendliness, reliability, features and general look and feel.
June 23, 2021
Zoom is amazing
Zoom in my opinion is much easier to use than Skype when you get to know the program. The versatility that Zoom gives you is incredible compared to what Skype let you do. Skype is very nice as a video chatting application but when it comes to having more people, [I feel] that's where Zoom sweeps Skype away. The latency inside Skype is awful at times and could really ruin the atmosphere of an important call.
June 13, 2021
Best meeting tool
Score 8 out of 10
Vetted Review
Verified User
Zoom and Teams both support online meetings, chats, calls, screen sharing, and file sharing, among other capabilities. The main distinction between the two is Microsoft's integration of Teams with its Office 365 suite. Zoom's ability to display up to 49 individuals on one screen is one of its most popular features. On the other hand, Google Meet's tiled layout allows up to 16 individuals to appear on the screen at the same time.
June 08, 2021
A very easy way to host meetings!
Score 10 out of 10
Vetted Review
Verified User
We actually use both but I like Zoom because when sharing your screen you can still see participants if they're on video. Also Zoom has a free feature that Teams doesn't have.
June 07, 2021
Zoom just does it better
Score 10 out of 10
Vetted Review
Verified User
- Skype for Business (formerly Lync) and Microsoft Teams
Skype is Windows only, so it's completely unusable for us. It's got poor audio and video quality too. Microsoft Teams, at least on Linux, is incredibly slow. I once timed it--it took 45 seconds from hitting enter in the browser location bar until the Teams channels were usable. Teams video meetings are unstable, laggy, and the sound is always bad. Zoom really shines here.
June 04, 2021
Best app for connectivity
Score 8 out of 10
Vetted Review
Verified User
May 26, 2021
Zoom when they're not in the room!
- Skype for Business (formerly Lync)
In my opinion, Zoom blows Skype out of the water. Skype was a great tool, but always seemed like an unprofessional form of communication given that I had been using it since my adolescence. While Zoom can be used by the younger generation as well, it seems to be a much better option for business-related topics and meetings.
May 26, 2021
Zoom or other solutions? What is Zoom good for?
- Skype for Business (formerly Lync)
The biggest advantage of Zoom on Skype for Business is that it is very simple to join a meeting using any web browser.
May 18, 2021
Zoom it for better future
May 12, 2021
Zoom: Simply the best meeting solution available
Score 7 out of 10
Vetted Review
Verified User
We devised our specifications and evaluated the following products and Zoom has most of the features that we required for our business. The most prominent and frequently used features among our organization is breakout rooms. This minimizes the urgency to buy multiple licenses and promotes the use of a minimum number of licenses to perform the same task that requires multiple licenses on other products. The other reason was the cost of each license is very minimal for Zoom as compared to other products. The post-meeting reports and the inbuilt compression and decompression feature of Zoom are superior when it comes to the low bandwidth network that is common in our region.
May 11, 2021
Zoom is the best in the area of video calls
Score 10 out of 10
Vetted Review
Verified User
May 10, 2021
Zoom: A COVID-19 Pandemic Necessity
Score 10 out of 10
Vetted Review
Verified User
Zoom has more features than Webex. I was not involved in the decision-making process to choose Zoom over Webex so I can't say why we selected Zoom.
Zoom is the best enterprise level video software, especially when taking meetings with more than 5 people who are all in different locations. Zoom gives you the ability to host polls, Q&A, and a smorgasbord of other specific features that competitors don't have. The only downside is you have to pay for Zoom if you really want everything, but it's well worth the cash.
April 30, 2021
Zoom for Directors
Microsoft Teams does not allow full visibility of everyone on the call vs. Zoom. In addition, I feel that there is a level of privacy with this platform and I like the fact that I have control to be able to go in and adjust my own settings, if I should need a change.
April 21, 2021
Zoom
I think that Zoom and Webex are by far the two strongest in this industry and the features are similar. I think the capabilities are far superior to what you find with GoToMeeting and Blackboard Collaborate. I chose Zoom over the others for this specific group of users because of the ease of use.