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ADP Workforce Now

ADP Workforce Now

Overview

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (983)
    8.7
    87%
  • Pay calculation (995)
    8.7
    87%
  • Update personal information (968)
    8.6
    86%
  • View and generate pay and benefit information (977)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Essential

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Cloud

Enhanced

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Cloud

Complete

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Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

ADP Workforce Now Demo | ADP

www.adp.com
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.1
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 7.7
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Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

ADP Workforce Now Video

ADP Workforce Now - All-in-One HR Platform

ADP Workforce Now Integrations

ADP Workforce Now Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Frequently Asked Questions

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Dayforce, UKG Pro, and Paychex Flex are common alternatives for ADP Workforce Now.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(2090)

Attribute Ratings

Reviews

(101-125 of 1089)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll Support
  • Learning Management Software
  • Taxes and smart compliance
  • Dedicated support lines for certain areas of the system. Not everyone can know everything about the software
  • Timely notifications
February 03, 2022

ADP Workforce Now

Score 8 out of 10
Vetted Review
Verified User
  • time clocks
  • payroll
  • handling time off
  • tax calculation quarterly
  • showing previous payroll information
  • federal and state tax are not easy
January 06, 2022

ADP -A Must Have

Score 10 out of 10
Vetted Review
Verified User
  • Payroll Dashboard.
  • Performance Dashboard.
  • Recruitment Dashboard.
  • Benefits Dashboard.
  • Onboarding Dashboard.
  • ACA Dashboard.
  • N/A
December 29, 2021

Workforce Now Works

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • ADP Workforce Now has helped our employees have an easy, efficient way to clock in to work every day.
  • ADP Workforce Now has provided the HR department with reports needed monthly for recording purposes.
  • ADP Workforce Now has a payroll system that our HR department uses bi-weekly in order to pay our employees.
  • ADP Workforce Now can improve its functionality by making payroll a tailored process for each company.
  • ADP Workforce Now can improve the process of creating general ledgers.
  • ADP Workforce Now can improve by giving employees access to create their own account and enter information that HR would typically enter.
Nate Casimiro | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Downloading your tax documents.
  • Requesting time off and notifying you of your manager's approval.
  • Checking your pay stubs.
  • While secure, the platform was generally hard to access and constantly required password changes with increasingly stricter requirements.
  • It did not have a mobile app at the time.
  • Was used by HR for company news but the content formatting seemed limited and accessibility was not the greatest.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Time-off.
  • Breakdown of pay by category (tax, 401k, take home).
  • Benefits elections are very easy.
  • Convenient and easy access to tax documents for filing season.
  • When taking time off, I wish the app would show a calendar view of days to better distinguish week/weekend days.
December 09, 2021

ADP Workforce Now

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll.
  • Form/document storage.
  • Employee info/document tracking.
  • The site times out too quickly.
  • [In my experience] running reports from Workforce Now is very difficult.
  • I want to put this twice...running reports is very difficult.
Ginny Haralson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The Benefits Services Team has provided seamless integration between our employees and their benefits selections upon hire, as well as annual enrollment for all employees. It has saved me untold hours in not only communicating with all of my benefit partners but also in invoice reconciliation and life event changes.
  • The recruitment and job requisition has been an absolute game-changer for our company. We launched a career center on our website that integrates from the platform, and allows us to attract talent at a much higher level. It also integrates with the top job posting sites for maximum exposure. All communications with candidates are tracked and saved on the system, and I love that the templates are customizable.
  • ADP is excellent at payroll processing. This seems basic, however, there is so much flexibility built into their system. We have had to process one-time checks, make corrections to previous checks, revise end-of-year W2's and the payroll team is always there to help and guide us through the solutions.
  • ADP Workforce Now is continually updating and improving modules, so that is appreciated. Have had an occasional instance when something is not working in the recruitment or performance management module, and when reported they do acknowledge an issue has been reported. Perhaps they can send a message to all clients when a known problem is reported so we do not spin our wheels trying to figure out why something doesn't work.
  • Have had some problems with the ADP Comprehensive Learning system - glitches such as registrations not recording properly or employees with assigned courses not being able to access the training.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It organizes your financial work life very well.
  • It houses a centralized place for your paychecks and your W2s - comes in handy during tax season or buying a house.
  • It houses numerous LMS trainings that we are able to complete inside the software and allows us to track our employee goals for the quarter or year.
  • I honestly cannot think of any. It does precisely what I need it to do - very well.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Time and attendance is super easy.
  • Phone app is intuitive and easy to use.
  • We have built in a lot of our trainings to the system and area accessible immediately upon log in.
  • The lead-in page that gives updates on the company benefits and HR-related items is nice and gives a quick snapshot of what is happening at the company.
  • Customer service is lacking big time. [In my experience] it takes multiple calls and multiple transfers before someone takes an issue seriously.
  • Taxes are not always withheld when they should. [I believe] ADP is reactive in telling you different tax issues you need to address and therefore you are unaware of what was submitted until afterward when you get a notice from the taxing agency.
  • The mobile app is not that easy to use and does not have the same functions as the actual website.
Cody Murley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Full-cycle Payroll (automatic filing of relevant state & fed taxes, compliance, and computations of less common pay scenarios)
  • Benefits Administration (mapping various benefits choices based on employee classification, and directly feeding into Payroll for deductions and similar)
  • API connections with other tools (ERP systems such as NetSuite, 401k and FSA platforms, other HR modules)
  • Customer Service - inconsistent knowledge in such a way that 2 calls about the exact same topic could end up going in completely different ways
  • Custom Reporting - ADP is very robust in its ability to report data, however, setting up those reports is not straightforward and often requires customer service support
  • Implementation - the initial onboarding for ADP can be very messy, and often takes much longer than one would think from the time of contract signature.
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