Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.868%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(662)Attribute Ratings
Reviews
(126-150 of 434)Companies can't remove reviews or game the system. Here's why
January 08, 2020
The tools are there
- We get exposure that we might not otherwise have.
- Some online sales
January 08, 2020
Using BigCommerce means Big Sales
- We're constantly improving our BigCommerce store. I've learned that the more time you put into BigCommerce, the more time you'll save down the line. However, it's just me adding content and details to the website, so I have yet to fully take advantage of many of the features that make BigCommerce so robust. Once I have more time to dedicate to SEO management, Google Ads, etc., the more traffic we'll have. However, if I were to implement all of that right now, I'm not sure we could ramp up order fulfillment as quickly as necessary. So I'm okay with adding to BigCommerce slowly to make sure we can continue to handle the added business.
January 08, 2020
Easy to Use and Feature Rich
- Streamlined processes.
- Increased orders.
- Improved order handling.
- Increased sales.
January 08, 2020
Class-leading E-Commerce platform for B2C and B2B stores
- Streamline our e-commerce operations.
- Attract more store visitors.
January 07, 2020
BigCommerce is a Good Solution for Us, for Now.
- It’s not a big revenue generator for us.
January 07, 2020
A Robust and Fresh Platform
- Allowed a way for more people to find us.
- Clean and dynamic site interface.
- Constant improvements.
December 31, 2019
Sophisticated structure that helps our business grow
- The management of our website is much cleaner and sophisticated than I was able to do on my own.
- We have a much higher average order value using BigCommerce.
December 30, 2019
Big Commerce for personalized products
- It is my storefront and backend.
December 30, 2019
BigCommerce - the all purpose eCommerce tool
- Easier order fulfillment.
- Easier user training.
- Better product discounting options & sale campaigns.
December 28, 2019
Why I switched to BigCommerce
- Increased online business over prior year by 5300%
- Provides a seamless way our company brand and offering is known to the market place
December 15, 2019
BigCommerce makes it easy to generate BIG commerce!
- BigCommerce has had a positive impact on my ROI by reducing the resources I needed to get my storefront up and running and maintaining it.
- The marketing tools has also help us promote our products more effectively. Again reducing the time and resources needed to create online promotions.
December 14, 2019
BigCommerce: The Easiest Online Store Solution You Can Get
- BigCommerce has allowed me to process orders and shipments at the click of a few buttons, thus saving me a lot of time.
December 11, 2019
Honest opinion working as an eCommerce agency.
- Reducing high maintenance costs from ongoing developer requirements.
- Has allowed us to scale clients rapidly while providing the infrastructure required.
- Much, much better than our previous homemade website.
December 07, 2019
Great service and support
- Easy to get started and selling.
- Great security.
December 05, 2019
BigCommerce: so much more than just an eCommerce platform!
- Integrated SEO features and functionality has increased our traffic by 60%, according to Google Analytics.
- The number of orders is up 17% compared to last year, with no additional advertising.
- Our income is up 16% over the same period last year, with no additional advertising.
- The time needed to import customers in our email platform has been reduced by 90% due to available integration and automation, not previously possible.
- Shipping has been greatly simplified: one-step import into ShipStation instead of multiple steps both ways previously.
December 05, 2019
Disappointed owner, expected a lot more from a leading platform
- Poor load speeds drastically reduced conversion rates last 90 days.
- Inconsistent cart to check out cause big spike in abandonments last 90 days.
- High cost of pro plan increased costs and lowered profits significantly in 2019.
December 03, 2019
Moving to Bigcommerce was the best decision we could have made.
Score 1 out of 10
Vetted Review
Verified User
- We have not launched yet, but will do so very soon.
November 29, 2019
BigCommerce Review
- BigCommerce has allowed me to increase my average order value.
November 29, 2019
BigCommerce drives our business growth
- We have seen a large increase in sales due to the website and that has increased our margins. Selling on eBay is expensive and moving things to our own website has been a great boost to profits. BC started paying for itself in the first month of selling on the site.
- Having the correct inventory available with accurate counts is a key to our business and BC has been very helpful in fixing those issues.
- BC has given us some flexibility to design and implement specific programs to attract customers and increase our order size - for example, free shipping over $100.00 order size, free shipping and an additional discount for orders over $200.00, pre-orders of new items coming, etc.
November 27, 2019
An eCommerce platform for those with mid-level knowledge
- Reduce the total cost of ownership.
- Increase the number of orders/transactions.
- Provide stability of purchasing mechanism.
November 24, 2019
Excellent Website Platform and Technical Support
- I love the built-in abandoned cart messaging using discount codes. Once we started using this feature, we saw a large increase in sales success!
- We are probably not using the SEO capabilities to their fullest potential, but the option is there, and as soon as we hire someone to help us, we will!
November 23, 2019
Pros and Cons of BigCommerce
- Because my site looks professional, my customers are more likely to shop with me.
- Since I don’t have to keep up with learning the newest technology for building my website, I can focus on other areas of my business.
- Many of the apps I use and need to attract customers are not included and I think they should be.
November 22, 2019
Great product that grows with you!
- Our goal is to increase market share
- Helps to not have marketplace fees
- Helps reinforce branding