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Intuit Mailchimp

Intuit Mailchimp

Overview

What is Intuit Mailchimp?

Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free

$0

Cloud

Essentials

starts at $13

Cloud
per month

Standard

starts at $20

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mailchimp.com/pricing/marketing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Mailchimp SMS Demo

app.supademo.com

Subject Line Text Generator Demo

app.supademo.com

Inline Generative Text Demo

app.supademo.com

Adding SMS Marketing to Campaigns to Boost Customer Engagement (2023)

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8
Avg 7.6

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.5
Avg 7.8

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.5

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.8
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.6
Avg 7.3

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.1
Avg 7.5
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Product Details

What is Intuit Mailchimp?

Mailchimp is a marketing automation platform boasting 11 million users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while fitting into their existing workflows.

Businesses including TEDTalks, Shutterstock, Boston Market, Nikon India use Mailchimp to drive revenue through emails. Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, Seattle, and Santa Monica. In 2021 Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, the company has released 100+ new features to help its customers.

Intuit Mailchimp Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Data quality management

Campaign Management Features

  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Third-party software integrations

Intuit Mailchimp Screenshots

Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.

Intuit Mailchimp Videos

Over 150+ new and updated features that can help Mailchimp users improve ROI.
Boosting a store’s performance with Mailchimp and Shopify

Intuit Mailchimp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUSA, CA, AUS, UK
Supported LanguagesEnglish, Spanish, French, Portuguese, German, and Italian.
Security

Frequently Asked Questions

Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

Intuit Mailchimp starts at $0.

HubSpot Marketing Hub, Mailigen, and Emma by Marigold are common alternatives for Intuit Mailchimp.

Reviewers rate Email deliverability reporting highest, with a score of 8.4.

The most common users of Intuit Mailchimp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 500)

Mailchimp makes it easy to create new email templates and manage campaigns.

Rating: 9 out of 10
May 10, 2022
Vetted Review
Verified User
Intuit Mailchimp
2 years of experience
Our email marketing strategy was based on the service provided by Mailchimp. Mailchimp's email templates allowed us to send mass emails based on the templates we've set up. Running a campaign and sending marketing emails is a good idea. For example, we can see how many people clicked on a link in the newsletter or responded to a campaign.
  • With Mailchimp, creating new email templates is a breeze.
  • The user lists are kept in a single location.
  • Detailed reports provide us a deeper understanding of the situation.
Cons
  • It would be great if the email template edit screen didn't save automatically.
  • It is possible to enhance various marketing forms such as a/b testing, social media emails, and so on.
  • The OTP might take a long time to arrive when asked for during the login process.
The best part is that it's completely free for up to 10,000 emails each month. There are several templates that we may customize, and it just needs a basic understanding of HTML and CSS. Sending out daily or weekly newsletters for new products or events is an excellent use of the Mailchimp service. E-commerce systems like Shopify can benefit greatly from the use of this technology for email marketing. Small enterprises will benefit greatly from this.

Simple Email marketing software with great integration options

Rating: 8 out of 10
December 18, 2019
AN
Vetted Review
Verified User
Intuit Mailchimp
1 year of experience
I’ve been using MailChimp for a year, along with other email marketing software products, and MailChimp is one of the best email marketing softwares in the market. I am not a fan of the customer support system, I’ve had to contact the customer support twice, each on different accounts. The first was on a paid account and the customer support rep was very helpful, the second was on a free account and I’m still waiting for their response. I hope they get back to me because it’s still within the 30 days of support.

One of the reasons I don’t like this system is because the brands I work with are mostly startup or small businesses and most of them have heard of MailChimp and they know it’s free for 2000 subscribers, however, they don’t know what restrictions the free plan comes with. And their suggestion to everything is “Contact customer support.” If only they knew.

I also wish the free plan came with a bit of automation but I guess that is what Drip or SendinBlue is for. I also wish MailChimp came with an inbuilt mini tutorial on how to use their software, I think people new to email marketing would find it very useful. I remember the first time I tried MailChimp I had no idea that I had to create a template and then a campaign.

I use MailChimp with a lot of integrations to widen its use, I use MailChimp with Privy, Drip, Hubspot CRM and many other tools thanks to Zapier. One of the features I love about MailChimp and I’m yet to find in SendinBlue or Benchmark Email is the ability to have an image header in the signup form. My review is mostly based on the free plan, but despite the flaws I’d still recommend MailChimp to individuals and companies looking to get into email marketing.
  • Clean Interface, easy to use.
  • Customizable Signup form that can be used as a landing page.
  • Robust free plan suitable for small businesses and bloggers planning to grow and manage their mailing list.
Cons
  • The customers support system makes it difficult to get specific help after 30 days. This mean after three days the only support you get is from the Knowledge base or Tutorials from other sources.
  • The free plan compared to its competitors comes with limited features such as lack of automation.
My review is based on the free plan. Mailchimp is great for creating customized signup forms with a branded image header. It is also a great lead generation funnel when paired with gravity forms. Allowing bloggers and small businesses to create subscribers from form entries. The templates are basic and not as easy to use as Benchmark, Active Hosted or SendinBlue email templates.

Best for Small Organizations

Rating: 6 out of 10
May 16, 2013
MK
Vetted Review
Verified User
Intuit Mailchimp
4 years of experience
  • The WYSIWYG editor is very easy to use. For those with little to no html coding experience, you can set up professional emails and templates fairly fast.
Cons
  • White listing - Because our lists had not been marketed to in some time, there was a higher bounce rate than we had initially expected. Mailchimp then flagged our account as a potential SPAM account, shutting down a campaign entirely. When I tried to explain that this initial mailing would have a higher bounce rate because of the lists' age, the customer service team was unbending in shutting down our account. I moved my team onto to Manticore shortly thereafter.

Great easy tool for email marketing

Rating: 8 out of 10
August 11, 2016
PA
Vetted Review
Verified User
Intuit Mailchimp
2 years of experience
We're a small team and use it company-wide to send our regular newsletters to our customers. We use a template and adapt it monthly with different content. It's a way to engage all our signed up users and our blog subscribers as we try to build our email marketing capability.
  • List management and user segmentation
  • Easy to set up on your site for basic or advanced use
  • Good step-wise process to build and publish a newsletter
Cons
  • Template editor is clunky and a little brittle
MailChimp is well suited for:

  • Regular (time-based) email newsletters (non-transactional).
  • Managing email lists for email marketing.

MailChimp - Elegant, Effective, and Fun!

Rating: 10 out of 10
July 28, 2017
Vetted Review
Verified User
Intuit Mailchimp
1 year of experience
MailChimp is being used in order to create elegant email templates and designs to send organization-wide and division-wide newsletters, updates, and important memos. It has been slowly adopted across the company, not by one sole user but through word of mouth. It addresses the issue of streamlining our design (we now have a standard MailChimp design we can use but also customize a bit) and allows us to disseminate information in a much more impressive and effective manner, increasing user engagement.
  • Their UI is incredible - it's very easy to use, provides a plethora of options, and allows for a high level of customization.
  • They have many metrics that are useful for analyzing engagement without using a separate platform.
  • Their customer service is quite helpful if you're running into roadblocks along the way.
Cons
  • More features / new designs are always nice, as one can exhaust any toolkit when it comes to layout design.
  • More robust metrics to analyze user engagement; what they have is great, but we still find ourselves relying on other analytics.
Very well suited for any large group info/memo/newsletter dissemination, where a pure-text email isn't going to galvanize users and create employee buy-in and engagement. It's particularly helpful for important announcements or a string of announcements (we are moving offices, and have created a 'moving' template that whenever it goes out, everyone knows what the email is regarding immediately from the banner/design heading).
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