TeamViewer - Brings Teams Closer
We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through …
Starting at $24.90 per month (billed annually)
View PricingOverview
What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Recent Reviews
How TeamViewer Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Screen sharing (420)9.292%
- Over-the-Internet remote session (414)8.989%
- File transfer (403)8.585%
- Instant message (370)8.080%
Reviewer Pros & Cons
Video Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
Remote Access
$24.90
Cloud
per month (billed annually) 1 Licensed User
Business
$50.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24.90 per month (billed annually)
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
TeamViewer Screenshots
TeamViewer Videos
TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view
TeamViewer Integrations
TeamViewer Competitors
TeamViewer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $24.9.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate Remote Active Directory® management highest, with a score of 9.9.
The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(2488)Attribute Ratings
Reviews
(1-25 of 181)Companies can't remove reviews or game the system. Here's why
April 01, 2024
TeamViewer - Brings Teams Closer
We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through TeamViewer and works very satisfactorily. We not only use this tool for our internal tech teams but also with our non-tech teams to resolve their laptop and other software issues by remotely controlling their machines. Our sales team uses this for talking to customers and potential clients as well.
- Seemless communication which includes chat, call, video and more
- Access and take control of the remote laptops and computers to resolve issues.
- Augmented Reality is helpful in certain cases like resolving hardware issues, cabling etc.
- While using Augmented Reality, sometimes the lines that we draw has lag on the other side.
- Video calls do get hung sometimes, it was not due to network something on the software side.
- Chat could get more friendly GIFs and emojis.
TeamViewer is used to manage all our clients and support users with all kinds of IT issues in our company. As we have offices in 4 different locations, users who are on the road and all this is managed form a small IT-Team of 3 people it is essential to get access to clients from out headquarter.
- Remote access to clients
- Data transfer from and to the clients
- Get system information of clients
- Management GUI
- Connection speed to clients
March 01, 2024
TeamViewer, the invaluable IT tool!
Score 9 out of 10
Vetted Review
Verified User
TeamViewer is our go-to for remote access and one-off application installation for the enterprise! It has become an invaluable tool for us to manage our now fully remote workers and cloud based backend. We can fully access and troubleshoot remote machines anywhere in the world, saving the organization who knows how many thousands without need for offices and server room space, and hundreds of hours of potential downtime when problems could not be resolved quickly and easily.
- Complete remote access is easy and smooth, almost never any latency
- File transfer is a breeze
- Console quickly shows when a machine is offline which can be invaluable
- There have been issues lately with Mac agents installation, in particular lost functionality after OS upgrade
- It seems like the file transfer window cannot be minimized or moved while in progress so it blocks any other actions
February 21, 2024
TeamViewer, Remote to the Future
We use TeamViewer to control and work on employees computers. We have about 15 remote workers and TeamViewer works great. We can install software, Chat, and pretty manage the whole computer with TeamViewer. It is great that we dont have to use VPN to connect to it can connect anywhere in the world with the ID and Password.
- Fast and secure connection
- Chat feature works well
- Monitoring and Asset Management
- I would like to be able to send commands in the background
- It would be nice to have a backstage option to join with out user being aware
- I would like to be able to send install jobs to computers with physically remoting on.
February 16, 2024
TeamViewer Looks Good
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very reliable and easy to use and good speed on remote is a benefit and also, we can transfer the data from remote to client machine or vice versa and only one suggestion TeamViewer need to work on the pricing model.
- Remote Support
- File Transfer
- Mobile TeamViewer
- Pricing
- Concurrent Session
February 09, 2024
TeamViewer for all
Score 5 out of 10
Vetted Review
Verified User
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another location may have. Due to the demand for remote work it was easy to use TeamViewer when we needed to make presentations or access content from a different location.
- remote access
- user friendly
- works quickly with good internet
- issues contacting support when needing help
- file transfer not available
- timeout
February 05, 2024
TeamViewer Review
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am rarely on-site, I need to be able to connect to all of these computers quickly and easily at any time, 24/7. I have a paid business license which allows me to connect to any number of computers running the TeamViewer application from up to three registered computers. When I logon to my account from one of these three computers, I have links to all of the computers that I support.
- Connects quickly.
- Video quality is excellent.
- Sound from the remote computer may come through, depending on the setting you have in place.
- The TeamViewer interface allows you to put the computers you support into meaningful groups.
- Each computer that you keep a shortcut for has a place for note specific to the computer that I have found to be helpful.
- Sometimes when you try to connect, the video will hang with an error, something about "adjusting video parameters" or something similar to this wording.
- Sometimes, the response on the remote computer is delayed and it's hard to know if the problem is a network problem on the remote end, or if the Team Service happens to be running slow (which happens occasionally.
- My Business license only allows me one active channel at a time, so if I forget to disconnect from a remote session on one of my three licenses computers, I will have to go back and disconnect this session before being able to connect again from my other 2 licensed computers.
- It takes a long time to get an email response from support when you send problems in (usually a day or two).
- TeamViewer recently made changes to the user interface that were, in my opinion, not very intuitive. With this, if you go to their website to download their application, there are now several versions to choose form and it's hard to a average user to know which one to download.
January 25, 2024
Great Software
We use TeamViewer as a corporate since we have to reach several users and sometimes several servers which are in a container. Since we have very limited rights for the users they are mostly dependent on our IT Team Support for different installations. And we use TeamViewer and not Teams since it gives more freedom to the users. We think is very easy for the users too and gives more independency while working remotely. Easy configuration with AD and computers names and tags.
- Secure remote access
- Great support
- Web-Based remote access
- Versions compatibility
- Commercial Use suspected notice should disappear
- Prevent lost connection when Iphone screens turns off.
January 24, 2024
TeamViewer is easy to use
We use TeamViewer as a remote desktop access tool for our users or it support , and it really works great. The product hasn't caused any significant problems. My scope involves managing around 300-400 PCs, and TeamViewer makes it easy to remotely access all of them. It also simplifies group and user management.
- group management
- Remote access easy
- simply use
- being able to move a computer without deleted it
January 24, 2024
Great Remote Tool!
We use TeamViewer to support our staff internally and easily. We have purchased an organizational license for this. We also use this to keep track of the devices that we have and also remotely manage some of the devices that needs patching. The tool is very responsive but does need an update from time to time.
- Remote Access for troubleshooting
- Assset Tracking
- Communicating with client
- Asset Management System
- Updates could be less frequent
- Client Version control
January 24, 2024
The best remote support application ever.
We were using different software to share screen during pandemic day to enhance productivity but most of the time we got limited functions or server issues. As a result, we used to lost multiple productive hours. We were looking for an application who can sort out day on day remote screen sharing issue and should have no security lags. TeamViewer solved our issue with no further issues.
- Remote screen sharing- since we are working with a large team, we need to manage the system. TeamViewer does it.
- Installing new applications remotely and Safely.
- Troubleshooting the IT and application issues like emails are not syncing. Failure of Excel loading etc.
- Video Support within the application would be highly recommended.
- Software can be more lighter.
- The login to other system should be done by OTP rather then session passwords or long codes.
January 23, 2024
Secure Remote Access through TeamViewer
We use TeamViewer in our organize for our IT support team to access our PCs to troubleshoot the problems related to software or any other tool, and resolve those problems remotely. So, we don't need to take our PCs and laptop to the IT department for troubleshooting, and IT people don't need to come to the operations department to check the issue.
- By using TeamViewer, our IT support team has been able to solve the problems very quickly
- Since we can refresh the password, the security of the session is assured, so the same IT support consultant can no longer access my PC with the same password.
- Files can be moved and copied through out the PCs, so that the required files, tools can easily be moved and installed through the session
- Sometimes, it is taking a bit of time to start the session (the incoming connection to load), so that the initializing time of the session can be increased
- There's no option to create own ID as Your ID. So, it will be user-friendly if we can generate our own TeamViewer ID in our desired way
- When the network connection is changed (connected to a VPN while the session is active), the session gets disconnected, and sometimes have to restart the TeamViewer, so it's better if TeamViewer can identify the network connection changes automatically and automatically reconnect using the new network.
January 23, 2024
Core TeamViewer product is excellent, have struggled with Backup
We use TeamViewer for both remote acces/ support and server backups. We are big fans of the remote access and support, however we have had some frustrating experiences with TeamViewer backup, and the vendor support of the product. Remote connections work well and that is internally a preferred solution to connect both within the organizational infrastructure and externally to our devices that may be on other networks. The backup solution has failed to initiate several times and we never made any headway with the vendor on a root cause analysis of why it would fail to trigger or store backups.
- Remote desktop connection
- Access across known, internal networks
- Access across unknown, external networks
- TeamViewer backup has not lived up to expectations
- Backups fail to generate
- Intermittent difficulty accessing backups
- Frustrating support with TeamViewer backup
January 22, 2024
TeamViewer - Best Way to Remote Monitor Your Team and Clients
We are an ICT Solution Provider company and we use TeamViewer Solution for remote support, remote access, and even for online meetings during solving problems remotely. It allows us to assist our clients remotely specially to solve their network related issues. We can also work with colleagues from anywhere, stay connected with remote devices and office servers through it.
- Accessing a remote desktop, laptop, server or network device
- Remote guidance to customers by taking over the laptop or desktop of the customers
- Supporting through NOC during weekends and holidays
- Helping a young recruit remotely while supporting a client
- Checking office servers from a remote location
- The online meeting feature needs improvement
- File sharing needs to be improved
- A trail log of all the access and changes done during remote support
January 22, 2024
a simple way to connect to our customer and agents
we use teamviewer for supporting our agent of selling, they have installed it on work android samsung tablet and we support them in various problem. We also use quick support to let our tecnician connect to our pc or servers and solve problem ,installa new software, give assistance and similar
- fast connection
- great quality
- ease of use
- the app si very slow at the start
- very expensive
- vocal chat is not perfect
January 19, 2024
Solid tooling
We use TeamViewer primarily for Remote support by the IT helpdesk. We use TeamViewer to support end users with all types of workplace related issues and questions. Our support department uses this as their primary remote support tool, remotely connecting to users. The general consensus is that this tool suits our needs very good.
- Secure connection
- Ease of use
- Stable
- Requires knowledge to prevent security issues (leave session open/unattended)
- Users can sometimes be a bit overwhelmed
- Integration with teams
January 19, 2024
TeamViewer review
We use TeamViewer to login into clients computers to view their desktop to troubleshoot and issues they are having. We handle and technical issues they have with the company’s software. We can take control and really just troubleshoot everything on the technical side which can be very helpful when the customer is not that technical.
- Responsiveness
- Stability
- Ease of use
- Sometimes it will just kick you out and then it won’t connect anymore.
- I like the sessions if the direct connect fails.
January 19, 2024
TeamViewer is a lifesaver!
Some of the business problems that we face everyday is that we need constant technical support, and it can be difficult since we work remotely. TeamViewer has helped us to solve those issues efficiently, we don't waste time and resources to move to another location or support office physically anymore.
- remote technical support
- ease to use for the user and the support team
- convenient and non invasive
- I wish it could have more funcionalities or control
- sometimes it freezes with no reason
- it can be quite expensive
- sometimes you don't know who is checking your computer remotely, could be a scammer
January 19, 2024
TeamViewer a great Remote Access Tool
We use TeamViewer to get quick access to workstations and servers that we access remotely.
The tool is quick to load and allows us to gain full access to the workstations as well as allowing us to manage many different servers with the application installed.
The tools security for logging in also is a plus.
The tool is quick to load and allows us to gain full access to the workstations as well as allowing us to manage many different servers with the application installed.
The tools security for logging in also is a plus.
- Quick Screen refresh with slow network connections
- Light app to install on workstations
- Easy to use tool
- Additional features to view applications installed on a workstation
January 19, 2024
TeamViewer for the Win
Our IT and CAD support groups utilize TeamViewer to provide technical assistance and support to our end users in our hybrid work environment. TeamViewer allows us to connect remotely to their computers, laptops and tablets to see what they see first hand and more efficiently troubleshoot and fix any issues.
- Ease of Use
- Provides full control of endpoint remotely
- easily reconnects after reboot
- Flexible license management
- Client hasn't changed much
- Relies on endpoint client versus cloud center
January 19, 2024
TeamViewer is a great tool for advanced technical support!
We use TeamViewer to help our customers with technical support issues, training, and problem-solving. We also use this internally to assist our sales team in getting their demo equipment set up for independent use. Sometimes, our customers do not have the technical chops to get through the configuration of their equipment or are having trouble with a feature that our technical support staff is able to assist with. Likewise, our sales teams are focused more on account management than the technical aspects of the gear, so being able to help remotely is a huge time saver.
- Screen sharing.
- File transfer.
- Secure connections.
- Remote audio transmission.
- Slightly laggy sometimes.
- Don't like the lockout feature after multiple attempts.
- Audio sourcing is confusing sometimes.
January 19, 2024
TeamViewer, its expensive if you want SSO and advanced security
We now primarily use it when other vendors require us to for support reasons. We don't actively use this on a daily basis.
We prefer to use other products due to security concerns. It has become very hard to secure access to TeamViewer unless you pay for the most expensive enterprise license.
We prefer to use other products due to security concerns. It has become very hard to secure access to TeamViewer unless you pay for the most expensive enterprise license.
- Remote support toolset is fully featured
- Consistent, easy and familiar user interface
- Performance is good
- Pricing and licensing
- SSO missing on basic plans
- Security, loved by threat actors
January 19, 2024
Powerful remote access but with some issues.
We use TeamViewer to provide technical support to some of our customers.
- Provides system level access to client PCs.
- Provides unattended access.
- We can reconnect after a reboot.
- Needs a compatible version.
- Needs to be installed on both connecting systems.
- There's no free client version.
January 19, 2024
Better than most of the remote management options out there.
We run 40+ Point of Sale and a similar number of Mobile Point of Sale stations, ~40 headless mini-PCs running videos, 250 computers, laptops, and desktops at 9 locations, and serve a number of remote workers. We use Teamviewer to manage them, perform troubleshooting, apply updates and patches, guide users, perform training, etc. Teamviewer is the primary tool I use, although I have used others like Splashtop in the past.
- Easy Access remoting in (and notifying users).
- Controls and access to the end point system.
- Sorting machines by type, function, and organizational unit.
- The ability to send command line requests and troubleshooting without fully logging in when a connection is spotty or drops unexpectedly.
- As mentioned above, with spotty connections, it would be nice if, while performing a file transfer and the connection fails, Teamviewer would automatically attempt to reconnect and resume the transfer if it had not been completed.
- permission inheritance, I was made a company admin, and for a number of devices, I only have easy access. increasing my permissions has had to be done manually for each device in the group.
January 18, 2024
TeamViewer Review
Score 8 out of 10
Vetted Review
Verified User
I use TeamViewer frequently in my organization, especially for troubleshooting problems on user's PCs. It is a great safe to use and reliable software for Remote Desktop. It offers great command and control for remote computers, as it could be used for troubleshooting problems, or simply just leaving your pc at the office and accessing it from the commodity of your home (which can be desk, sofa or bathtub).
- Remote control
- Command and control
- Troubleshooting
- Remote access
- Accounts
- Prices
- Sales