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Dayforce

Dayforce

Overview

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

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Recent Reviews

Dayforce Review

7 out of 10
April 11, 2024
We use Dayforce for the majority of all or our HR needs except learning management and leave management. We use the HUBS to get …
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Dayforce

10 out of 10
February 02, 2024
We use Dayforce for Payroll and HR. We have over 20 locations with varying ESA requirements and multiple jurisdictions. Dayforce is able …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Pay calculation (568)
    9.0
    90%
  • Update personal information (578)
    8.7
    87%
  • Pre-built reports (572)
    7.7
    77%
  • Report builder (572)
    7.6
    76%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.9
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

7.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.7
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.8
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.4
Avg 7.8
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Product Details

What is Dayforce?

Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.

Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.

Key product areas:

· HRIS

· Global payroll, on-demand pay

· Benefits

· Workforce management, including time and attendance and task management

· Talent acquisition, including recruiting and onboarding

· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system

· Advanced reporting, analytics, and dashboards

· HR self service via the Dayforce mobile app

Dayforce Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Dayforce Screenshots

Screenshot of Dayforce Home ScreenScreenshot of Scheduling DashboardScreenshot of Compensation DashboardScreenshot of Succession Planning - Talent MatrixScreenshot of Payroll DashboardScreenshot of Dayforce Mobile - RecruitingScreenshot of Dayforce Mobile - SchedulingScreenshot of Dayforce Benefits Decision SupportScreenshot of Dayforce AssistantScreenshot of Dayforce WalletScreenshot of Performance ManagementScreenshot of Docu SignScreenshot of Dayforce Dash BoardScreenshot of CompensationScreenshot of BenefitsScreenshot of Benefits IntelligenceScreenshot of ApprovalsScreenshot of Analytics DashboardScreenshot of AdministrationScreenshot of Workforce ManagementScreenshot of Workforce management AnalyticsScreenshot of Talent SolutionScreenshot of Payroll

Dayforce Video

Welcome to Dayforce!

Dayforce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai

Dayforce Downloadables

Frequently Asked Questions

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Dayforce.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 9.

The most common users of Dayforce are from Mid-sized Companies (51-1,000 employees).

Dayforce Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)1%
Mid-Size Companies (51-500 employees)18%
Enterprises (more than 500 employees)81%
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Comparisons

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Reviews and Ratings

(1130)

Attribute Ratings

Reviews

(201-225 of 622)
Companies can't remove reviews or game the system. Here's why
November 08, 2019

Overall, A Good Product

Alexandra Williams | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If the administrator is comfortably familiarizing themselves with their system by testing and using log in detailed pdf guides, this works well. There is a lot of documentation out on the knowledge base to help someone through it. However, if your administrator is someone who needs to be taught how to use a system by a person, they may struggle. Support is not robust for this platform.
November 02, 2019

Longtime User

Michael Yerian | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Overall I would recommend it for retail. Our stores like it much better than our previous scheduling system. They also help us stay up on the latest compliance changes.
As a retailer, we do not like that they expect us to take code updates in December. I understand that we need to take tax updates to support payroll year-end, but we should not be expected to take any bug fixes that we do not need.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is difficult to use if you do not have the time to implement and learn the system. Dayforce is constantly updating the system and if you don't keep up you can set back your organization in the long run. You have to be willing to read and learn the material not be afraid to ask questions. Our organization had to hire someone to help us go live and implement certain things as well so something to keep in mind if you do not have the budget for that.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The actual platform of Dayforce is great however the support and Professional Services team is the real painpoint. The case management process is very time consuming and leads to a great deal of back and forth with client which does not lead to a strong sense of trust as they do not seem to know their product well.
October 31, 2019

Balanced report

Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for mid-sized companies as compared to systems like SuccessFactors. They don't have too many bells and whistles that can over-complicate organizations with limited resources. Also, because their system isn't integrated into a finance system, it is likewise easier to manage. I personally think that if they are going to market themselves as a Talent suite, that they invest in talent modules like succession planning and recruiting to enable organizations to be more successful.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Our employees do not like Dayforce compared to Ceridian's old product TimePro. They have a harder time determining their unused accruals and the timesheets don't even subtract unpaid meals and breaks. An hourly employee cannot see how many hours they have worked without doing manual calculations on their own.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dayforce is a great system for HR and Payroll. It integrates employee records between HR (benefit, wellness, etc.) with Payroll (time and attendance, my pay, etc.). Both HR Admin and Payroll Admin can verify and update employee record accordingly.
Dashboard/Analytics is not a great strength of Ceridian Dayforce system. It currently only supports certain for-profit sectors, not other businesses (every organization's need for KPI's is different).
Score 8 out of 10
Vetted Review
Verified User
Incentivized

Implementation is the first impression a business has of Ceridian and because that is not a smooth transaction, Ceridian loses some creditability. Ceridian needs to be aware of the time zone and tax differentials. Once it goes to the assigned support pod it goes much smoother.

When something is promised the follow through is important, such as eliminating the Silver script deadline changing numerous times.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
My experience is that it is well suited to a business involved with employees having a wide range of educational backgrounds [G.E.D. to PhD]. Interactions at the annual convention support the impression that Dayforce is customizable to almost any environment.
October 30, 2019

Good Product

Score 5 out of 10
Vetted Review
Verified User
Incentivized
After speaking to a lot of customers at Insights Conference, one thing is very obvious. No one has a successful implementation. Everyone had an awful time with some terrible problems, like pulling back the entire pay run, 100% of the W-2C's were required, etc.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Well suited for retail establishments and the hourly workforce. The ability to schedule and plan based on traffic etc. is a powerful tool. The app is also very useful. I am looking forward to a possible implementation of the compensation module and onboarding.

The only scenario that has been less appropriate is processing retro increases and having to utilize support in order to complete.
October 30, 2019

Dayforce Pros/Cons

Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is easy to track down and resolve issues with Dayforce. Because clients have such open access to the system that is being used, we are able to dive into problems and not have to rely on support teams with Dayforce to fix problems for us. However, certain pages and features are unnecessarily clunky - performance reviews are particularly hard for our managers to navigate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Well suited to a smaller organization (<5,000?), depending on how extensively you want to make use of the system. Seems like it would be better suited to an organization with fewer sites/locations, as there is much set-up and behind the scenes maintenance to take full advantage of all the system's potential. It is very capable, it just requires more on the front-end/behind the scenes, so you need a very knowledgeable and engaged HRIT team. The potential may not be fully tapped by many clients, and it has even more future potential being expanded daily by the Ceridian development team!
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Multiple legal entities can be set up with different pay policies for each. Also, the organizational structure can be updated very quickly. Dayforce is American based, with American terminology, system labels and processes (FMLA, etc.), which is challenging for my Canadian company. The system uses American date standards and, depending on legacy systems and partner systems, it can cause alignment issues.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For the traditional workplace, this system would work extremely well. Our industry has its challenges since we employ a majority of part-time staff that work in multiple locations, positions, and departments. However, Ceridian and our company have managed to adapt the software to meet our needs sufficiently and is still evolving.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are still in implementation but we have the idea and vision that Dayforce will work well for us overall. We know that any system is going to have some limitations and may require some adjustments to current processes on our part but we are happy with the aesthetics of the software and our employees are finding it easy to use as well. I have a family member also in HR and she has used Dayforce at a prior employer and had a very positive experience with the software as well.
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