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Namely

Namely

Starting at $9 per month
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Overview

What is Namely?

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

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Recent Reviews

TrustRadius Insights

Namely is a versatile HRIS, timekeeping, and payroll platform that is widely used by organizations for various purposes. It serves as an …
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Namely user of 2 years

8 out of 10
September 25, 2023
Incentivized
Namely is a user-friendly HRIS that makes daily administrative tasks easy to manage. It's very easy to learn and use, which is a plus …
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Try out Namely

8 out of 10
May 01, 2023
Incentivized
I am an HR Administrator at my organization responsible for overseeing quarterly and annual performance review process, exit interview …
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Namely review

8 out of 10
April 26, 2023
Incentivized
We use Namely as sort of a recordkeeper for employee information and Namely Time for timesheets. We needed a way for employees to record …
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Just implemented!

8 out of 10
April 17, 2023
Incentivized
We use Namely as our HRIS and utilize them to manage our Payroll as well as our Benefits. We were looking for a new system based on our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 45 features
  • Update personal information (140)
    8.2
    82%
  • View job history (134)
    7.3
    73%
  • Employment history (138)
    7.1
    71%
  • Organizational charting (134)
    4.7
    47%

Reviewer Pros & Cons

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Video Reviews

1 video

Namely Review: Works As An All-In-One HR Platform For Medium Size Companies
02:36
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Pricing

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Namely Now

$9

Cloud
per month per user

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://join.namely.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.3
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.2
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.6
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

5.7
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

6.9
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

6.5
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

5.4
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

5.6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.9
Avg 7.7
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Product Details

What is Namely?

Namely provides technology, people, and services to small to mid-sized businesses (50-1000 employees) through end-to-end HCM solutions including HR, benefits, and payroll. With Namely, there’s a specific solution for everyone.

Namely Now offers small-businesses an HCM including payroll and HR at a budget conscious price. For growing companies, the company offers Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. For companies looking to free up more time internally for strategy, Namely offers Namely Plus People, including managed Payroll and Benefits. And for the business who wants to expand while minimizing risk and liability, Namely offers the white-glove comprehensive PEO solution, Namely Complete.


Namely Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Candidate search

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: HR Analytics
  • Supported: Compliance Database
  • Supported: Learning Management
  • Supported: Live Compliance Advisors
  • Supported: Anonymous Employee Reporting
  • Supported: Time Management
  • Supported: Time Tracking
  • Supported: Mobile App for Employee Self-Service
  • Supported: Benefits Enrollment Wizard
  • Supported: Open API
  • Supported: Managed Payroll Services
  • Supported: Managed Benefits Services
  • Supported: PEO

Namely Screenshots

Screenshot of Namely News Feed: The home base to make announcements, express appreciation, and to celebrate important milestones.Screenshot of HR Analytics: data to drive confidence in an active people strategy and to encourage pride in provable resultsScreenshot of Talent & Performance Management: connects, engages, and develops the workforce in a platform designed so that employees actually want to use itScreenshot of Benefits Administration: modern, integrated benefits technology makes it easy for employees to enroll and easier to manageScreenshot of Payroll Administration: integrated with HR data and coupled with full payroll tax servicesScreenshot of Namely Mobile App: request time off and access paystubs and benefits information from anywhereScreenshot of Employee Profile: the workforce's one-stop-shop for time off, payroll, and performance information.Screenshot of Employee Onboarding: customizable employee onboarding workflows complete with eSignature functionalityScreenshot of Compliance Library: a 24/7 resource to keep compliant among ever-changing laws and regulations

Namely Video

Namely Demo

Namely Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

Namely starts at $9.

TriNet HR Platform, Paycor, and BambooHR are common alternatives for Namely.

Reviewers rate Pay calculation highest, with a score of 8.8.

The most common users of Namely are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(231)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Namely is a versatile HRIS, timekeeping, and payroll platform that is widely used by organizations for various purposes. It serves as an inclusive platform to centralize employee data, enhancing communication and transparency within the organization. Employees have easy access to personal paystubs, timesheets, time off requests, performance reviews, signed documents, and benefits information. Namely has become a go-to solution for HR management, onboarding new hires, managing PTO, setting goals, and conducting performance evaluations. The software simplifies tasks such as managing employee benefits, processing payroll, organizing personal and professional data, and automating onboarding paperwork. Additionally, it acts as an engagement tool that fosters interaction among employees and with the wider business.

Many users find Namely to be a valuable resource for streamlining HR processes such as onboarding new employees, facilitating benefits enrollment, managing payroll efficiently, and handling performance management tasks. Its all-in-one nature eliminates the need for multiple systems and allows employees to interact with each other and access essential documents through a central portal. Namely's intuitive interface makes daily administrative tasks more efficient while providing useful features like reporting capabilities and organization charts. Moreover, its seamless integration of HR data management, payroll processing, and benefits administration into one system saves time and eliminates the hassle of multiple logins. Despite some challenges reported by users regarding account representatives and customer service response times, many organizations appreciate the efficiency and transparency that Namely brings to their HR operations.

User-Friendly Interface: Reviewers have consistently praised Namely for its user-friendly interface. Many users have stated that the platform is intuitive and easy to navigate, allowing them to quickly access the features they need. The attractive design of the interface has also been highlighted by several reviewers, making it visually appealing and enjoyable to use.

Seamless Integration of HR and Payroll Tools: A significant number of users appreciate the seamless integration of HR and payroll tools in Namely. They find it convenient to have both functionalities within a single platform, eliminating the need for multiple systems or manual data entry. This integration streamlines processes and ensures accuracy in managing employee information, time tracking, benefits administration, and payroll calculations.

Excellent Customer Service Support: The customer service support provided by Namely is highly regarded by many reviewers. Users value the promptness and effectiveness of the support team in resolving their queries or issues. Additionally, users appreciate the availability of resources such as troubleshooting guides and learning materials that further enhance their experience with Namely's platform.

Lack of Integration and Communication: Users express frustration with the lack of integration and communication between different features of the product, specifically between the HR & payroll fields. This has been mentioned by multiple reviewers and hampers their ability to streamline processes and ensure accurate data transfer.

High Cost: Some users complain about the high cost of the product, considering its flaws and limitations. They feel that they are not getting sufficient value for the price they pay, as highlighted by several reviewers.

Decline in Customer Service Quality: The customer service of the company is criticized for its decline in quality, with users noting the absence of a dedicated representative and communication being done via email. Multiple users have expressed dissatisfaction with this aspect of their experience.

Users commonly recommend Namely for its ease of use and convenience as an all-in-one solution for HR needs. They appreciate the user-friendly interface and intuitive navigation.

Another frequent recommendation is the efficiency and time-saving aspect of Namely. Users mention that it streamlines HR processes, automates tasks, and allows them to focus on strategic initiatives. Features like employee onboarding, performance management, and payroll processing are particularly valued.

Namely's comprehensive reporting capabilities also receive praise from users. They highlight the platform's robust analytics and insights, which help track important HR metrics and make data-driven decisions. Customizable reports and dashboards provide a holistic view of organization-wide HR data.

In summary, users find Namely to be a valuable tool due to its simplified HR processes, time-saving features, and actionable reporting capabilities.

Attribute Ratings

Reviews

(51-75 of 145)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Onboarding process
  • Adobe Sign integration
  • Continuous improvement based on customer feedback.
  • Integration with Namely Time is a manual process.
  • Lack of current PTO balances on timecards for Namely Time users.
  • Namely Benefits is difficult to use without much training and experience.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer Support.
  • Reporting
  • User Friendliness - Ease of Navigation.
  • More drop down options for reporting (inactive, active employees etc).
  • Reporting and working on reports in the system v.s. downloading and using in Excel.
  • More analytics and featured dashboards to slice and dice the data.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Streamlined workflows that make it easy for managers and employees to request changes to their profile information.
  • A robust performance process that allows for seamless annual reviews, 180-degree feedback, and more.
  • All-in-one information repository so employees can easily access information about themselves as well as get to know their fellow employees.
  • They have an org chart feature that is great but unfortunately can't be downloaded from the system in an easy-to-view manner.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The social feed helps employees feel connected to what's happening in the company.
  • Analytics tool is great for getting management buy-in and making decisions.
  • Onboarding is extremely easy for both admins and new hires.
  • Goal tracking tool is easy to use and helpful for employees to see their progress.
  • Time off tracking tool needs to be more customizable to accommodate varying types of PTO policies. Employees need to be able to easily see what time off they have available.
  • Performance reviews need to be more streamlined and user friendly for managers. They should be able to see employee responses while they complete reviews. A side-by-side view would be helpful or integrating the responses by question in one view would work as well. It's just very clunky right now for managers. Would also be great to have a place in Namely where managers can keep performance notes (outside of a scheduled review) on employees to reference during reviews and 1:1's.
  • Increased foldering capabilities in the Resources section to have folders within folders for better organization of resources.
  • Decrease lag time for benefits updates with providers.
  • Updates made in HR profiles should flow over to Teams page, like title and reporting line changes.
  • Ability to search the feed would be great.
  • Analytics on site usage, i.e., pages visited, resources accessed. This data would help show management the usage and engagement of employees as well as ROI.
  • More posting capabilities in the feed would be good. Allow posting of videos, audio files, gifs as well as increased text formatting capabilities.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll seems to work pretty flawlessly.
  • The social networking function is solid and easy to use.
  • The user experience, particularly for PTO and performance management could use a lot of improvement. It is just fundamentally awkward, easy to get lost, etc.
March 29, 2021

Namely Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Bring employees together (socially).
  • User friendly
  • Can store large amount of data.
  • Rehire ex emp on same record
March 29, 2021

Awesome product!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Allows for customization across the board—for example, as an administrator with employees in multiple states, we can create PTO policies that match the labor laws for each employee depending on what state they live in.
  • Namely’s customer service is phenomenal; they have a large, dedicated team of representatives that work tirelessly to help resolve issues.
  • Cuts out the need to reach out to the HR team for things like name and address changes, and once an employee changes their address in Namely, HR is notified and can immediately pull that information.
  • Does not have the level of KPI management that we would like.
  • Have had issues with assigning tasks.
  • Want more out of their news feed social media-esque feature.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • The interface looks attractive.
  • The mobile app is very user-friendly.
  • Payroll previews are available in real-time.
  • Namely's customer service is the worst I've experienced. The representatives are not on the same page, and they frequently provide different answers, depending on who you speak with.
  • You can not run a report with data for active or terminated employees as of a certain date. You have to manually adjust a lot of their reports to get what you need.
  • The system can not accommodate our 401k matching scale, so everything is manual.
Becky Fleming Strittmatter, CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Manage employee information
  • Timely reports available after payroll is processed
  • User friendly platform for all employees
  • Speed of tech support response
  • Accuracy of reports
  • Ability to update all custom report fields on the user's end
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Easy interface for employees
  • It looks nice from the employee perspective
  • People like the birthdays and anniversaries
  • Not being able to make a correction to deduction without voiding out a check and reissuing it. Crazy.
  • Reporting in the system is painful.
  • Time Keeping is limited and hard to make set up changes without Namely support
February 04, 2021

Run Away- Don't Walk!

Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Selling a sub-par product at a premium price (payroll is terrible, but the "extras" are well developed in some other areas such as onboarding and workflows).
  • Aesthetics of web site.
  • Onboarding employees.
  • Customer Service- they have tried to improve this area, but it is still very deficient.
  • Payroll functionality- ability to report General Ledger by departments/locations using job codes.
  • Nickel and dime charges for things included with other payroll services.
December 09, 2020

Support needs some work.

Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Namely is incredibly End User friendly
  • Namely is ever changing to better themselves
  • The time system that is integrated with Namely is easy for team members.
  • Namely's support system is failed. They have attempted to fix this in the past year but still falls short of our previous system.
  • Namely is not timely in responses when support is requested
  • Namely previously had flaws in their Termination and rehire process. I haven't deal with their newest update yet.
  • Their frequent updates make it difficult to provide our team members with Quick Reference Guides to do tasks.
  • Namely does not have/provide Quick Reference Guides for End user and Admins.
  • Support with carrier feeds for benefits is painful and unresponsive.
  • Unless you have a serious coder on your team you will have to pay a premium for Namely to help you setting up the following years benefits. This was not the case with our previous HRIS.
  • During our one year stint we have had at least three 'whoops, someone on (Namely's) side clicked something they shouldn't of' with effected our Time and Payroll Production environments
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reporting: it is super easy to run and customize reports
  • Anniversary and Admin Reminders are great. You don't have to keep track of these anymore and it automatically tells you who and when.
  • Payroll are within Namely and it connects to our HRIS system
  • Namely Time can be much better that what it currently is. We do not like Time clock plus as much as Namely.
  • 401K contribution for both employees and employers should be easily to customize to differentiate bonus and other types of pay other than regular pay. There should be preset rule with automatic matching for Safe Harbor plans. Right now we have to tell the system how much to employer-match
  • Task tracking should be easily to track and move along, indicate percentage of completion, etc..
Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • All-in-on platform for all things HR
  • Interface easy to use for employees to get onboarded and update their information
  • Benefits brokerage top notch
  • Siloed organization- when it comes to payroll, timesheets, benefits, etc. you have to know who to speak to or what to speak to them about. If you have an issue connecting timesheets to payroll, it most likely can't be solved by just one conversation or one Namely employee. Also they misrepresented their timesheet system and its technically an entirely different company called TimeclockPlus with a different customer service number.
  • Difficult to get customer service responses- Putting a case online is the best way to receive an answer but urgent issues by phone take way too long.
  • They are not great at telling you what you need to know or what you don't know you need to know. For example, if you don't ask the right questions during implementation or with a customer service issue, it can be costly later on. It's understandable that all their clients will use and build the Namely system in different ways but ultimately, one cannot ask what they don't know to ask or what might be an issue later on.
December 01, 2020

Namely Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Updates & Improvements - Namely is always implementing updates and new features for the users. This is very important in payroll as things changes constantly.
  • Time Keeping Integration - the integration with the time keeping piece is inconsistent. When we enter employee info into HRIS, it should feed to payroll and time keeping. It often won't make it to the time keeping portal correctly. There are also a number of places that need to be set up in multiple places (manager, hours benefits, etc)
  • Reporting - Reports are lacking. When asking for a simple, standard report that most other companies have, Namely does not have it. I have to compile a lot of my information manually by piecing their reports.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Time sheets are easily editable by managers
  • Time clock adds breaks automatically
  • The system is buggy overall. Employees have challenges getting locked out of the system, receiving errors while tracking time, etc.
  • My experience with calling customer service has been sub-par. Some issues I have they cannot assist with or answer, for example I inherited this system when I started at my company, and adjusting permissions/ownership was a headache.
  • Watch out for your contract auto-renewals! We did not cancel in time and were locked into a full year of service. They were unwilling to negotiate terms even with a 50% decline in staff due to COVID.
  • I don't find it to have a user-friendly interface compared to other HRIS tools I've used in the past.
  • Reporting capabilities are lacking.
  • Employee self service is lacking.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • The integration with Jazz ATS and the onboarding work flow is a strength
  • The adobe e signature feature is a strength
  • The community message board is a strength
  • The ability to link the calendar to google calendar is a strength
  • Payroll functionality - inability to calculate OT based on regular rate of pay adjustments, Inaccurate accruals on paystubs for non exempt employees, and more
  • Time off for non exempt employees does not automatically populate into the HRIS calendar
  • Benefit administration and support and EDI feeds, glitchy and questionable
  • Tasks and Reviews- inability to sort by multiple categories
  • Customer Support - not timely and often given incorrect or incomplete information
  • Inability to pull reports out of one single system for payroll, HRIS and Namely time
  • Namely slow to respond and react to changing labor and payroll laws
  • Tax department not great
November 17, 2020

Dissatisfied beyond words

Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Social feed is great for company-wide communications
  • Relatively easy to use for employees
  • No centralized data platform which creates a ton of disparate data processes and errors
  • Does not sufficiently support the most basic employee lifecycle processes and pay practices.
  • Customer support is challenging since there seems to be a huge disconnect with the Namely teams. They don't seem to interact and work together.
  • Namely is constantly "improving" their platforms but does not always communicate the changes to customers. We're often surprised by changes in functionality.
  • Inadequate reporting for very common HR and payroll reports.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • HR to payroll integration--Seamlessly transmits data from HR to payroll in a very quick manner.
  • Payroll process functionality--Fast turnaround for calculating payroll and reports to review.
  • Reporting on workflows--Sure, you can make changes quickly with approval flows; however, there's no report to show you when an employee's data was changed and who approved it. You have to scroll through pages of workflows until you find the one for said employee before you can look at what was requested/approved .
  • Talent reviews--The ratings don't come over on reporting. You have to go to each person's profile to view their prior review.
  • Customer service--While it has improved tremendously, sometimes it still takes time to close out cases you opened.
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