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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

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What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(101-125 of 234)
Companies can't remove reviews or game the system. Here's why
September 12, 2019

UltiPro - HCM that cares!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Other
I believe UltiPro achieves our business outcomes - to store employee data with the options to expand to other HR functions such as onboarding, performance management, recruitment, and succession planning. UltiPro does a great job of reporting and data management. They also are very responsive, helpful and flexible. I can always count on them to provide the level of expertise and assistance when executing new projects within the workplace. UltiPro is very robust or simple depending on how your organization wants to use it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
Overall, the final outcomes are being met in my personal opinion. We ask for what or how we need the system to operate and it does the job. Are there some other kinks that can be worked out? Of course, but I am excited that UltiPro/Ultimate as a whole are keeping up with the ever-changing dynamic field to make sure "we" as the customers are being updated and satisfied.
August 29, 2019

UTM and Payroll user

Calli Nermoe | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
One solution for all of our HRIS needs. We do keep some things outside of UltiPro like employee files so integrating that would be helpful so it is a one stop shop for all of our HR needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Security and peace of mind
  • Cost savings: UltiPro is a price-competitive payroll solution, so we're happy with it.
  • Time savings: we have been able to reduce the time it takes us to run regular payroll from 4 to 2 days
  • Security and peace of mind: after implementing single signon, we feel very secure about access controls.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
Our company operates with a leaner team. We heavily rely on UltiPro for the source of accurate information and to automate workflow. We are challenging ourselves to adopt new strategies of the way we operate, in order to better incorporate automation and modules provided within our HRIS tool. Being able to report both delivered reports and ad-hoc reporting assists in the peace of mind that whatever metrics we are asked to pull, we can.
August 23, 2019

UltiPro or Bust!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
I feel we have achieved the time savings, security, and peace of mind with UltiPro. We are still working on consolidation under a single solution. I'm sure we will resolve this as soon as possible.
Regina D. Jones, PHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Other
We are now able to complete both the competencies review and the personal goals review at the same time. This reduces the amount of time it takes to complete this process. Managers appreciate being able to do it all at one time and it gives an overall view of the employee performance.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
I believe we have achieved these outcomes by using UltiPro. The efficiencies we've gained utilizing the various functions have saved us a lot of time and money.
Jeanne Nuara, PMP, CSM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We reduced our payroll FTE from 1 to 0.5 through automation and ease of use. Integration allowed us to reduce data entry by 50% and turn onboarding processes to a completely paperless experience. The ACA compliance and tax filing services keep us within compliance of major pay and benefit regulations.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
Other than recruiting/hiring/onboarding, we have consolidated all HR administration under UltiPro as a single solution. This has been successful in that UltiPro is reliable and comprehensive, and therefore a dependable resource. However, it is not widely loved as a system in our company because of its difficulty of use. We realize that we've outgrown the ability to depend on disconnected point solutions, but many of us who use limited functionality miss the ease of best-of-breed point solutions that we've sacrificed for consolidation of data and processes.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
  • Other
Yes we've accomplished these outcomes by using UltiPro, prime example; our network went down during the largest payroll that had to be processed and no access to anything but Ultimate.

We put Ultimate on standby just in case we were later than normal sending the wage file and/or if Ultimate needed to step in and assist with processing payroll. We got it done and Ultimate was by our side the entire time and followed up the next day to see how we were doing, now that's priceless.

Security is a big issue to everyone and has always been a big deal to Ultimate. If there is any confidential or sensitive data on a scheduled report even it's coming in-house, the file will be automatically encrypted.

In 2017, we purchased another company and there were numerous direct deposits had to be set up within the system manually because it was cleaner because we had no idea what was being sent; the employee that set these up normally doesn't set up such a large amount of direct deposits.

The next morning around 6:30 a.m. Ultimate Security called and told me their concern and my thought process was the employee referenced is in Payroll and does this task every week.

In conclusion this employee had access to set up weekly and not bi-weekly, however it was all hands on deck and the employee was helping the payroll manager and once I reached out to Ultimate's Security all was great.

The HR/Benefits Manager was on vacation and unbeknown to me, one of her employees generated a UCN custom benefit export to a vendor and for some reason it didn't go thru successfully but successful enough not to trigger a notification to the client; Ultimate sent an email stating the export didn't go thru and was regenerated on their behalf and was successfully sent to the vendor and info was sent to us showing the path to the vendor and their server accepting the file.

This saved lots of time trying to figure out what may have happened and saved cost with this incident not impacting employees.
April 01, 2019

UltiPro HR

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
UltiPro has helped us achieve some of these and we are working towards the rest.
March 27, 2019

UltiPro Reivew

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind

I would say I have definitely achieved Consolidating HR administration under a single solution. I have improved many manual process through the UltiPro tool, specifically:

- Reduce manual reporting of employees changes to payroll team by system driven reports and alerts

- Reduce duplicate entries in multiple systems by sending data points to other vendors (i.e., benefit carrier feeds).

- Reduce printing and mailing compensation statements but sending acknowledgements via Self-Service


Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
We have consolidated 6 systems into UltiPro. We have achieved this goal but we still struggle with standardized data and configuration.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
We love the single sign-on feel of UltiPro. Performance Management ties into compensation planning which can tie into career development and succession planning. Rather than having many systems to sign into, UltiPro truly does it all. The ATS flows seamlessly into the HRIS system and it is user-friendly to candidates, applicants, and employees.
March 25, 2019

The Ultimate HRIS!

Score 8 out of 10
Vetted Review
Verified User
  • Time savings
  • Security and peace of mind

UltiPro has saved time with the internal workflows available - changes to employee records flow through the specified approval systems, saving us time and resources.

UltiPro has the highest level of security which satisfies data security requirements in the jurisdictions in which we operate. Role-based security also provides us with the ability to provide different levels of access to different employees.

March 25, 2019

UltiPro is amazing.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We did achieve all of these items that we set out to do. We have received a robust system for the same amount of money that we were spending on a system that only perform payroll. In doing so we had HUGE time savings (roughly 30 hours a week) of functions that are now automated and under one solution. Having everything in one solution means no more auditing of multiple systems.
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