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Acquia DAM (Widen)

Acquia DAM (Widen)

Overview

What is Acquia DAM (Widen)?

Acquia DAM (Widen) helps brands manage and distribute assets across teams, tools, and channels. A configurable metadata schema provides business-specific search and workflow capabilities. Plus, AI-powered auto tagging makes assets instantly findable. Content can be synced across systems using the…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 21 features
  • Asset storage (78)
    9.2
    92%
  • Uploading assets (78)
    8.5
    85%
  • Downloading assets (79)
    8.4
    84%
  • Asset search (79)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Acquia DAM (Widen)?

Acquia DAM (Widen) helps brands manage and distribute assets across teams, tools, and channels. A configurable metadata schema provides business-specific search and workflow capabilities. Plus, AI-powered auto tagging makes assets instantly findable. Content can be synced across systems using…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.acquia.com/products/acquia…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.6
Avg 6.6

DAM Features

Features commonly found in dedicated Digital Asset Management (DAM) Software.

8.1
Avg 8.1
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Product Details

What is Acquia DAM (Widen)?

Acquia DAM (Widen) helps brands manage and distribute assets across teams, tools, and channels. A configurable metadata schema provides business-specific search and workflow capabilities. Plus, AI-powered auto tagging makes assets instantly findable. Content can be synced across systems using the API or pre-built integrations with over 50 tools, from creative suites to project management. Product-based companies can use Acquia DAM to build a unique 360º view of their product content. It displays product associations and cascades parent level values to variants. Quick start implementation gets users up and running in two weeks. Acquia DAM is available standalone or as part of Acquia Digital Experience Platform (DXP).

Acquia DAM customer results

  • 3M+ total digital brand assets managed by Fanatics
  • 12 hours saved weekly searching for, recreating, and resizing assets by Harvey Performance Company
  • $240,000 average yearly content creation savings by McCormick
  • 9M+ embed views over the past year by Igus

Acquia DAM Consists of Six Apps

  • Assets - Catalog, control, and deliver rich media assets from a central source.

  • Entries - Create a 360-degree view of product content to simplify distribution.

  • Insights - Track and measure assets to improve marketing efficiency.

  • Portals - Curate collections and create personalized brand experiences.

  • Templates - Create localized web-to-print collateral that’s on-brand on demand.

  • Workflow - Manage work in process and streamline collaboration, reviews, and approvals.

  • Integrations - Automate marketing workflows by connecting tools.

Acquia DAM (Widen) Features

DAM Features Features

  • Supported: Uploading assets
  • Supported: Downloading assets
  • Supported: Categories
  • Supported: Asset storage
  • Supported: Asset sharing
  • Supported: Asset search
  • Supported: Tagging system
  • Supported: Content editing
  • Supported: Embed codes
  • Supported: Metadata
  • Supported: Collections
  • Supported: User access
  • Supported: DAM Integrations
  • Supported: DAM API
  • Supported: Workflow automations
  • Supported: Related asset discovery

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Data exportability
  • Supported: Content analytics

Acquia DAM (Widen) Screenshots

Screenshot of Dashboard can be customized to provide users with a springboard to popular assets, collections, and portals.Screenshot of Custom-branded portals to share curated collections of assets and microsites.Screenshot of Asset performance tracking including downloads, embedded asset views, and shares.Screenshot of Custom analytics dashboards to display system reports for all usage data.Screenshot of Any asset type can be searched, downloaded, shared, and embedded.

Acquia DAM (Widen) Videos

Acquia DAM (Widen) overview
Hootsuite uses Acquia DAM (Widen) to launch new brand
Alliance Laundry Systems uses Acquia DAM (Widen) to serve global distributors better
Simpson Strong-Tie improves speed and accuracy DAM plus PIM plus Adobe CC Connector

Acquia DAM (Widen) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Adobe Experience Manager, Bynder, and Sitecore Experience Platform are common alternatives for Acquia DAM (Widen).

Reviewers rate Asset storage highest, with a score of 9.2.

The most common users of Acquia DAM (Widen) are from Mid-sized Companies (51-1,000 employees).

Acquia DAM (Widen) Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)70%
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Comparisons

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Reviews and Ratings

(258)

Attribute Ratings

Reviews

(1-25 of 78)
Companies can't remove reviews or game the system. Here's why
January 11, 2024

Excellent DAM Option

Megan Spaid | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Widen to organize our marketing resources internally and to share them externally with our partners via the portals. We work with foodservice distributors, retailers, and restaurant owners to advertise our product. This platform allowed us to share our logo files, photos, videos, and training tools. We loved how we could organize our assets internally. It was more difficult to provide the "search" capabilities with our external partners via the portals. Widen had a good onboarding process with our team and did take feedback from us. However, there were just some functions and capabilities they could not provide so we ended up switching providers.
  • Adding Metadata
  • Version Control
  • Bulk Editing
  • Search Capabilities in Portals
  • Having to build our own images for use in portals to make it more visual
Widen is a great digital asset manager internally. I loved the framework that the platform has. However, we created a main portal to share with our external partners so we could control what was private and what was public. The portal framework was not as user-friendly and we tried too much to make it like a website when it was meant to be a DAM. The main reason we switched providers is that we wanted to have the option to have a consistent framework internally and externally that was more user-friendly with better search capabilities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Acquia DAM to organize and share our digital assets across our company, provide access to our assets for our sales partners and vendors, and assure brand consistency throughout our portfolio. Before our system was set up, there was a lot of variability across our marketing efforts, and files would be lost or not readily accessible. The DAM has streamlined our efforts and increased collaboration and accessibility.
  • Organizing assets.
  • Making assets easily searchable to quickly find what you need.
  • Having a wide variety of sharing options to make assets accessible to a wide audience.
  • Better AI tools for search (tagging).
  • More customization on portal design.
Acquia DAM is well suited for large companies that need to organize and control the flow of assets being used by their teams and vendors. It provides much better control than file storage sites like Dropbox, where there's little control over what goes where and almost non-functional search functionality. If you're a smaller company, you may be able to get by or have someone dedicated to doing so, but for larger companies, it really takes a lot of the manual work out of it!
Jason Zema, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Acquia DAM (Widen) to save all are pertinent marketing assets that we use on a regular basis. Our asset types include marketing/fact sheets (native and PDF files) employee headshots, logos, stock photography, employee bios, etc. Before Acquia DAM (Widen), we would save these files to the company drive designated for the marketing team. It would always be a challenge looking for a particular file you needed as the file may be saved in a different location, files were not dated or were duplicated, or you may not be able to locate the file at all, even by doing a basic search. With Acquia DAM (Widen) our files are much more organized and are tagged with the appropriate brand, product and asset type which makes it much easier to locate.
  • Organization
  • Ease of navigation/user interface
  • Identifying what an asset is
  • Integration with third-party sites
  • Having a trail of all updates for assets (Dates, time stamps, etc.)
  • There should one interface when viewing an asset. If you click on a file name or click on the "Edit" button when doing a search you are presented with two different interfaces.
It is well suited if you are managing 1,000+ assets that are widely or commonly used for different purposes by multiple people, particularly if they are updated on a regular basis. It also allows us to control what assets can be viewed or used by others from a compliance perspective.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
create a single source of truth for the company's digital assets
  • Portals
  • All users in included
  • Roles for uers
  • Permissions
Wel in portal integrated into web pagesLess in define different metadata settings
Robert (RJ) Deutsch | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have implemented Acquia DAM (Widen) as our digital asset management system. We started with marketing assets and have expanded into sales and manufacturing files as well. Before, we were using an internal server with an elaborate folder structure. With more than 50,000 assets to keep track of, it clearly was inadequate. The nature of Digital Asset Management is messy - I don't think there is any way around it. Adopting Acquia DAM (Widen) was not a small task, but I think they have some good tools for making it more manageable and in the long run, it is making our business much more efficient and adaptable. Positives Acquia DAM (Widen) has some very nice tools. One tool is called "portals" which allow you to create public websites to access certain groups of assets. This is a great way to share files with people inside and outside of the company in a clean and professional way. There are many other options for sharing as well, which is helpful. Automatic file conversions are great, so multiple file types don't need to be uploaded. There is a robust analytics system to keep track of how assets are being used. Customer service is also very responsive and helpful. Negatives The way Acquia DAM (Widen) is structured took some time to wrap our heads around! Now that I understand it, I think the training could have been done more clearly for our organization. However, with the varying needs of all the different businesses which use Acquia DAM (Widen), it may be hard to have one onboarding solution that fits all of them really well. This said the UI design of Acquia DAM (Widen) could be improved to help users navigate and understand the system. Now that we are fully onboarded and using the system, we have identified some ways we can improve the structure of our DAM. We continue to make adjustments to better adapt the software to our needs. I am optimistic about the recent acquisition of Acquia DAM (Widen). Hopefully, the added resources will help to accelerate improvements to the system. Our overall experience with Acquia DAM (Widen) has been good and we continue to benefit as an organization in many ways.
  • Customer service
  • Personal Training
  • Accepting Feedback
  • Community Building
  • UI Design
  • Add-on Availability
  • Integration with outside software is clunky
Acquia DAM (Widen) has been a very helpful service overall. We have been able to find valuable uses for our DAM all over our company. Tools like Portals make sharing assets outside and inside the company fast, easy, and with a professional presentation. Acquia DAM (Widen) is a great fit for larger companies that have thousands of digital assets that need to be accessed and tracked.
Eustacio Humphrey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
i am the administrator of the DAM incharged of setting permissions, implementation of new systems, asset maintenance and organization, metadata and taxonomygovernance.
  • customer support
  • permissions settings
  • user experience
  • more latitude as an admin to make structural changes on the back end
  • improvement on ui features for a better visual navigation by the user
  • image recognition and machine learning improvements
best suited to quickly add new users and set permissions easy and quick transfer of assets less suited for setting of complex permissions share of assets within users and external
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The main problems that have been addressed in our company by using the Acquia DAM (Widen) Digital Asset Management System are: • Inefficiency and loss of productivity. Our previous manual system of finding and sharing assets was very time-consuming. It required e-mailing back and forth to determine needs, manually sifting through a myriad of folders on a server to find the correct asset, and then downloading, converting it to the required format and manually emailing it out. Implementing the Acquia DAM (Widen) has relieved these issues by empowering people throughout our company to quickly find the assets they need on their own through keyword search and filters within our DAM. They are also able to download them in a variety of conversion format options and sizes to meet their needs, without requiring our team’s time. • Legal Risk. Prior to implementing our Acquia DAM (Widen), we had no reliable way to organize legal forms such as signed model releases and contracts that corresponded to photo and video assets. With the Acquia DAM (Widen) system, we are able to attach legal forms as related documents to the specific photo and video assets that they pertain to. This has protected our company from being sued for misuse of imagery. In addition, the system makes it very easy to tag assets with usage rights information so that users know how assets can be used before downloading them. • Brand Inconsistency. Pre-DAM, it was unclear which assets were current and brand-approved. People kept old files on their desktops, and outdated materials circulated through different systems. With our Acquia DAM (Widen) as the single source of truth for all brand assets, along with built-in version control tools, it’s easy to share the latest brand-approved assets throughout the company and with outside vendors and partners. • Lack of Analytics. Before we implemented the DAM, we had no way of tracking which brand assets and sales tools were the most popular and useful to the company. With Acquia DAM (Widen)’s built-in Insights application, we can now see which assets are downloaded the most and by whom, giving us valuable guidance on where we should focus our efforts.
  • They offer valuable guidance and educational resources to Administrators
  • Their I.T. support is knowledgeable and responsive. And friendly!
  • They build community among Acquia DAM (Widen) Admins
  • They aren't as salesy and pushy as many of the other DAM Vendors that we considered. I don't feel like they are constantly trying to upsell me or take advantage. I hope this continues to be the case with the acquisition by Acquia.
  • They're just plain nice people to work with.
  • The level of attention and responsiveness of their CSMs has reduced some since the acquisition by Acquia.
  • There is room for improvement in their Acquia DAM (Widen) Certification exam process.
  • We occasionally experience a lag in download speed of assets, especially when the user is using a conversion.
In my experience Acquia DAM (Widen) is an excellent choice for companies looking for a user-friendly, reliable brand asset library. If you're looking for an system that will be primarily used for video, the Acquia DAM (Widen) does lack certain features such as time-based metadata, and audio transcription that make it an unideal choice. We do put finished, edited video projects into our DAM and it works fine for that, but we keep our raw video footage/b-roll in a different system.
Pamela Lang | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Widen is where all our images are stored. Those given access (faculty & staff) can access head shots, PowerPoint templates, and photos for their everyday needs. The photos are searchable via meta tagging and organized by campus, college, activity, academics, etc. I presently work on Admissions marketing but also utilize the Widen DAL for fundraising, events, websites to name a few.
  • Search engine works great
  • Loads previews quickly
  • Tracks analytics of who is using what and how much
  • Is secure
  • Not sure if it's available or not, but the drag and drop InDesign plug-in was very helpful in previous versions (not seeing it in there).
  • Sometimes it takes too many clicks to get to my saved collections
  • Wish i could work on multiple collections at once, but you can only move selected images to one collection at a time
So far, it's the best DAL I've used. I know the industry is rather new and everchanging. We were are thinking about using it for archiving jobs (when our old fashioned server was giving out and needed some form of cloud storage) but that never got off the ground since our project load was fairly large. This seemed to be better for archiving strictly photos, videos and some branding materials.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Acquia DAM (Widen) is the platform where we store and manage all of our digital assets, such as pictures, videos, marketing materials, etc. The business problems Acquia DAM (Widen) addresses is it serves as the primary source where all of our markets pull and store assets. Since we are a global company with a presence in different regions, we need a DAM like Acquia DAM (Widen) to rely on.
  • Stores assets in particular categories and sub-categories.
  • Can quickly find the assets through various means.
  • Able to house multiple kinds of assets.
  • Downloading images could be a little smoother.
  • Navigating the Admin Settings can be a bit tedious at times.
I think Acquia DAM (Widen) is a solid solution for storing, managing and pulling digital assets when you need them. For companies like ours that are multinational, we need to be able to sort documents by region and use them whenever necessary. Acquia DAM (Widen) is well-suited for that. Acquia DAM (Widen) may not be as suitable for smaller companies looking for a solution for digital assets due to the price.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Acquia DAM (Widen) to host all of our images, marketing materials and content videos. It feeds images to our websites and other internal platforms that we use in the organization. It's a resource for our sales team, creative team and other external partners to access all of the content we have in one place.
  • Hosts images
  • Provides different formats to download images
  • Feeds images and content to our website
  • When you are searching and you need to go back it doesn't always bring you back to the page you were before, but to the overall view and that can be frustrating.
  • The "selection" tool is confusing- I will select images and when I download it will have images from a past selection. I wish there was a way to organize this better.
  • When I choose to download and it says it will email the images to me I get an email that sends me back to the page to press download. Why can't I just do that from the get-go?
It's a great hub to house all assets so that you can point people to them when they request them, rather than having to send them yourself. It could be better with the way that you can organize things, and the searchability could be improved. When you search alot of items come up.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Acquia DAM (Widen) is used to house and archive final creative marketing files (mainly pdfs and jpegs) that can then be accessed by the entire organization to use as they need. If business development needs brochures or flyers for an event, they can find them on Acquia DAM (Widen), download them, and print them to take with them.
  • Collections are helpful to keep assets organized.
  • Linking collections to portals and having them auto update if assets in the collection changes.
  • In my experience, it's difficult to move assets around if they were accidentally uploaded to wrong collection or category. I also wish the category structure could be nested.
  • There aren't enough parameters in uploading content so if someone less familiar with DAM will end up dumping assets anywhere which turns the DAM into a disorganized dumping ground.
  • I'd love to see a more robust templating tool that would make it easy and intuitive for non-designers to come in and create what they need without so many options.
I don't think Acquia DAM (Widen) is best suited for Marketing assets. I think Acquia DAM (Widen) makes more sense for legal, law, finance, etc. type industries where what is housed are final archived word based documents that don't require a lot of organizational structure. Education is complex with multiple schools or programs within an institution and Acquia DAM (Widen) doesn't seem to be able to create an organizational structure to meets the complexity that we need.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
I was the project manager for implementing this system within our organization. We purchased DAM, Portals, Workflow, and Templates. Many of the gripes below we have been told that have heard the same from a lot of clients, but there is no indication of if they will ever be addressed. Additionally, this system and many of the add-on tools require any outside users to have a licensed seat for the DAM which can add up - especially if someone who may submit a form or use a template has absolutely no need for access to the DAM. This is very different on systems that allow collaboration with outside users back and forth. Breaking this out into a few sections; DAM (Asset storage and tagging), Portals (asset sharing), Workflow (including forms), and Templates. DAM: I would give the DAM aspect a 6 out of 10. It's fine. But it truly is just a space to store your assets and tag them. It does not provide a single source of truth, because if you want to have an AI file, a production ready print file, a screen file (without dyelines and bleed for example), or an immediate access printable PDF without crop marks, you can't have a single source of truth because you have to have four separate files/assets saved and tagged in the DAM and they don't talk to each other to know there are four other assets to update if you make a change in the working file. Additionally, tracking of asset downloads and usage is not as rich as you would expect it to be. Portals: The brand portals are really the useful piece here, but it's an upcharge. It is not that different, and you are already paying a lot of many for basic portals. This should just be the standard. We were sold these portals with the idea that what we were getting was the brand portals. It's not, and the standard portals are not super useful. Workflow: Don't waste your time. It is not a project management tool, it's not made for marketers or by marketers, it's lacking in so many areas but most importantly the intake form is a flop. Templates: Templates has major potential, however there is no option for dependencies "if you use this image, then use this headline" and also no option for parameters on text boxes, for example to say this is a price and the price can't be higher or lower than X. While templates require you are a licensed user to utilize, they don't save your work! If a template is submitted and decline, the user can't just make an edit and resubmit, they have to start completely over.
  • Implementation for DAM
  • Asset Tagging
  • Get actual marketers involved in product development
  • Differentiate users into paid and unpaid
  • Throw out your workflow forms and please start over with input from actual end users
I would only ever opt-in to use Acquia DAM (Widen) again if my use case only involved my internal team and no external groups and only for asset storage. I want to love it, but I just can't.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Acquia DAM (Widen) is used as an image database to power our website. We have thousands of mostly third party images and Acquia DAM (Widen) gives us the ability to catalog and tag images for easy access. The support to upgrade to Acquia DAM (Widen) was fantastic; there were detailed project plans and training documentation which helped many of the non-technical users to get up to speed. They also followed up and kept us on track when our progress was lagging due to other company priorities.
  • Project planning and implementation
  • Ability to tag and catalog images
  • Personal support to configure to our unique needs
  • I don't have any recommendations on areas of improvement.
Acquia DAM (Widen) is suited to serve as a repository for content and in particular, for allowing third party users to access some content but not all. For example, we have third party photographs that we have purchased but do not want others to access. This is done simply through tagging the content.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Acquia DAM (Widen) has replaced our internal server to host imagery and leverages our metadata to make all assets searchable. This has greatly improved our post-production workflow and organization. In the past, we had to nest folders by date and couldn't search for images by keywords or even filenames. It was also extremely slow to download and upload images to and would sometime corrupt files. Acquia DAM (Widen) also allows us to customize the dashboard for different users and show them what's most relevant to their work.
  • Leverage metadata to improve search
  • The ability to customize external facing portal, user dashboards and collections while retaining ability to search and download
  • Batch update metadata
  • Being able to swap filenames when they're mixed between two assets
  • Allow a download all option for all portals, collections and saved searches
  • Allow more flexibility in designing portal pages
Acquia DAM (Widen) is ideal for storing assets that can have additional metadata attached without enriching images with metadata you might as well be using Google Drive. Clean and organized metadata is a powerful tool to help find and organize assets.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Acquia DAM (Widen) as a digital asset manager for our global company. It's a way to ensure brand consistency and allow branded content to be more widely accessible throughout the organization.
  • AI metadata
  • Insights
  • Digital asset management
  • Portal functionality could be better from an admin set-up perspective
It's great as a collection of assets to manage with appropriate metadata, permissions, and the ability to archive. We use it to house our marketing files as a team and then select those marketing files that are able to be used more widely throughout the organization to ensure brand consistency.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use the Acquia DAM (Widen) as a single source of truth for all sectors of our business. All images and metadata are stored in one location that is easily accessible to anyone needing it. This has replaced several servers and third-party cloud services while simplifying asset search and delivery.
  • Ease of upload has made the transition faster than expected.
  • Mete Data import is very easy with the mass upload from spreadsheet or CSV file feature.
  • support is top notch, we can access help in a number of ways from user groups, to in application help to email support for more complicated questions.
  • There needs to be better communication between The DAM and PIM systems. When images are uploaded to the DAM, there should be a trigger that queries the PIM for any meta data. This automation would save companies hundreds of hours a year.
A DAM tool is invaluable for any company that needs to organize assets no matter the end use. There are always employees or clients that need access to your assets and a DAM is the best way to organize, search and share your assets. The longer you keep your assets on servers and hard drives the more time and money you will waste searching and weeding through redundant files.
April 14, 2023

Best in class DAM

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it as the single source of truth to align internal and external teams with our on brand creative assets and sales document resources.
  • Metadata management
  • Remote access
  • User Interface
  • Customer support
  • Design capabilities
  • Chat support
  • UX
Acquia DAM (Widen) is the best in class asset management software and tool on the marketplace. In jusy twelve months, we’ve evolved our brand eco system opening up better cross channel alignment with our partners and creates more on brand opprintotoes for our internal teams to use the right stuff when they need it. A top notch tool that all organizations with lots of content should seriously consider in their tech stack.
April 14, 2023

It works for Work

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Acquia DAM (Widen) to advertise content throughout the whole company. For training purposes, marketing, new hires, current employees, new information, and updating old information. It's a useful tool as getting content easier for people in the company. A couple of things I like about this site like the ease of use, it is relatively easy to find what you are looking for, and the subcategories meaning if you don't know a name of a particular file you can search for it with keywords, or by file type, etc. It seems secure to me meaning no ads or anything to with that. What I dislike about the website is mostly the look of it. It doesn't seem very appealing and seems outdated. It can use more color and can be brought to life more in my opinion I believe it can be more user-friendly with tabs and recommendations on how the software works. I use the upload option a lot and I feel it can be easier than just a drop-down menu. At the end of the day, I use it because it helps get information out to the company but I wouldn't recommend it for much else because it does seem like a work-focused type of tool.
  • Making collections
  • Uploading files
  • Being reliable in most cases
  • The look of the website; lay out, colors
  • User-friendly
  • Very "work oriented"
It is very useful for getting information out there in a work environment mostly an office job . I wouldn't necessarily recommend it for work that is targeted to sports or more dynamic work space.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Acquia DAM (Widen) as a cloud library through which we feed our online platforms with material and visuals in real-time. The solution allows us to feed all channels with the most updated material fast because we don't need to update each platform separately. It also allows the company to have one, online library to quickly track material and download them.
  • Online links that open in browser
  • Easy bundling in online platforms
  • Friendly user experience
  • The search of items on the cloud is not too advanced. We need to type the exact name of the asset in search and still receive too many results.
  • The upload of one asset can be too time consuming and some fields are duplicated without clear purpose.
  • The user experience in smaller screens.
It works when trying to upload one asset on multiple platforms so we dont need to upload or later update separately. It doesn't work so good with the search functionality and the group uploads of assets can be too much time consuming.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
The Acquia DAM (Widen) is used to organize and share marketing assets.
  • Uploading
  • Collections
  • Sharing
  • Portal web page editor capabilities need to be enhanced greatly.
  • The analytics app, Insights, needs major overhaul and improvements
  • The ability to collect performance metrics on audio files is absent.
The UI and UX of the DAM system is in need of a truly experienced professional consultant with UI/UX experience to come in and provide guidance to the Acquia DAM (Widen) developer teams. The DAM site could be so much better, easier to use, with basic principles applied to it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Acquia DAM (Widen) to manage our image, audio, video, and other assets across several brands, and integrate it with other learning management systems we use to integrate these assets into our learning content. Eventually, we will also use it to manage assets for our marketing team as well. Acquia DAM (Widen) allows us to easily manage versions, track metadata, and update assets one time for multiple uses.
  • Asset management
  • Metadata
  • Versioning
  • Dashboard features
Acquia DAM (Widen) has worked quite well for us so far with integrating into our suite of learning management tools. We are able to manage various types of assets including images, videos, and audio, all with custom metadata types to make tracking, updating, and version control much easier.
November 22, 2022

The Best DAM Out There!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company uses the Acquia DAM (Widen) for both our sales teams and marketing teams. We have several business units and prior to establishing our Acquia DAM (Widen) Collective, we had no standard practices for asset collection, storage, and sharing. We had assets in a variety of shared drives and it made accessing and keeping track of files a nightmare. Acquia DAM (Widen) has become our single source of truth for assets and has made our marketing and sales teams more efficient across all of our business units.
  • Customer Support - they always reply quickly and their implementation specialists go above and beyond. They really provide you with the tools you need to get the most out of your collective. They listen to customer requests and suggestions and are constantly improving the user experience.
  • Customizable - We have multiple business units that have different needs and workflows. We've been able to customize our metadata fields, asset groups, and user roles to accommodate the complexities of our company.
  • Portals - the ability to share assets with a variety of audiences in a platform that we can customize to reflect our brands has been a huge improvement from our dated-looking extranets and Sharepoint sites that we used previously. They are also really easy and quick to create!
  • We'd love to see more collaborative options for the Collections function and more customizable insights.
I think Acquia DAM (Widen) offers a great solution for any company looking to add a Digital Asset Management tool. They provide excellent support and really listen to their customer's requests and concerns. Their customization options are great for addressing the company's individual needs. Being powered by metadata has tremendously improved our searching experience - we no longer have duplicate files saved in multiple locations, with team members constantly wondering if they have the most up-to-date version or team members wasting time digging through folders and shared drives looking for a single asset.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Acquia DAM (Widen) for our digital asset management needs. Our DAM contains content that we publish for internal and external use, along with supporting assets. It provides a single source of truth for our assets, version control, and on-the-fly conversions. It also helps to reduce duplicates, miscommunications, improve productivity, and workflow and ensure brand consistency. Since this is the first time our company is using a DAM, we have spent the past year combing through over 40,000 assets, reviewing which are current, duplicates, obsolete or can be archived. We expect to be done with the first phase of our project by end of the year.
  • It provides great implementation support.
  • Love their university of courses - the videos are very helpful.
  • Their tech support is very knowledgeable.
  • Their DAM is easy to navigate.
  • I would like to see more one-on-one support on a regular basis once the implementation phase is over.
  • I would love to see more design options for headers on their portals.
Acquia DAM (Widen)'s digital asset management program is very easy to navigate around. Their library of training courses is very helpful, plus their customer support is very knowledgeable. It's also great to have access to their community of users to see what other questions may come up that I wasn't aware of. They provide additional knowledge about the program that may be useful for our needs. If a company is looking to organize its assets, this is the way to go.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Acquia DAM (Widen) in conjunction with CI Hub to use our Bev/Alcohol assets in point-of-sale designs. Acquia DAM (Widen) really helps prevent us from having to download individual files and use server or desktop space to store them. We used to use Adobe Bridge and it was difficult to organize and tag assets.
  • Allows for a variety of tagging and categorization.
  • Easy to update and upload large files.
  • Great to have a shared site for the whole company to use.
  • Would love a drag and drop feature for the 'Add a Version' tool.
  • More mandatory tag options for consistency.
  • The new upload feature doesn't allow you to add new tags.
Acquia DAM (Widen) is great at displaying assets with no background. This is important for designing with alcohol assets, especially bottles that need to be overlaid on backgrounds.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We generate a large amount of images every year. We use the Acquia DAM (Widen) Collective to store all product images and marketing assets. This makes searching and sorting images super easy and a fast process. Previously we use a server with folders.
  • Batch editing for changing Metadata.
  • Advanced Search feature.
  • Multiple-asset Search.
  • Whenever I create a Collection, it saves it in my personal collections folder. if I need to use it as a Global Collection so other users can see it, I have to click each collection one by one and then navigate back to the list of collections. It is a huge waste of time. It would be much easier if I could save the collection as a Global collection with one click.
  • Cannot duplicate Requests in Workflow so every request has to be tediously re-entered. Duplicating would allow easier submission when doing many similar project requests.
  • I would like to toggle ON/OFF the activity feed on the home page based on User Roles.
Acquia DAM (Widen) is terrific at sorting data but it all depends on how you have the metadata set up for entry. Our workaround for bad metadata and a legacy from our old days of using a folder structure on a server is we include most of our metadata in the file name. It is not well suited for distributing assets outside the organization using Portals. This requires a lot of manual duplication of creating Collections and adding them to a Portal.
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