Skip to main content
TrustRadius
ActiveCampaign

ActiveCampaign

Starting at $9 per month
View Pricing

Overview

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

Read more
Recent Reviews

TrustRadius Insights

Confusing and overwhelming user interface: Several users have found ActiveCampaign's user interface to be confusing, overwhelming, and not …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • List management (650)
    9.6
    96%
  • Standard reports (584)
    8.0
    80%
  • Dashboards (597)
    8.0
    80%
  • Email deliverability reporting (631)
    7.2
    72%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.activecampaign.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
Return to navigation

Product Demos

3 simple steps to writing great emails using AI in 6 minutes

YouTube

Getting Started With Automation In 5 Minutes With Free Templates

YouTube

A/B Testing automations using the drag and drop builder (Case Study)

YouTube

Getting More Deals With This Automated Cold Email Outreach Tool

YouTube

ActiveCampaign Updates: AI Tools, and Advanced Segmentation

YouTube

Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy

YouTube
Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.6
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

9.6
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.4
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
Return to navigation

Product Details

What is ActiveCampaign?

ActiveCampaign offers small teams a platform for intelligent marketing automation. According to the vendor, customers from over 170 countries use ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

ActiveCampaign Videos

Using automations to save time and push podcasts with Caspian Studios
Making more money using advanced Abandoned Cart Tool [eCommerce 2023]

ActiveCampaign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

ActiveCampaign starts at $9.

Mailchimp, HubSpot Marketing Hub, and Klaviyo are common alternatives for ActiveCampaign.

Reviewers rate Integration with Microsoft Dynamics CRM and Integration with SugarCRM highest, with a score of 9.8.

The most common users of ActiveCampaign are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(895)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.

Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.

ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.

Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.

Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.

Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.

Attribute Ratings

Reviews

(101-125 of 564)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
There are pros and cons to both systems. Where ActiveCampaign lacks in sales Pipedrive does not, but where Pipedrive lacks in Marketing ActiveCampaign does not. Both systems can complement each other for a powerful combination.
Matt Wolfe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is the most intuitive out of all of the ones I've used. Their visual automation builder is great. I felt like every other option that I had previously played with just felt more confusing. I tested out many other tools while also using ActiveCampaign and I just kept coming back.
September 30, 2021

Active Campaign Rules!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I used Mailchimp in the past however, after swapping it is in my opinion night and day the difference. ActiveCampaign is the King of what it does and how useful it is. I couldn't recommend it more, and I have recommended it to everyone who asks for a comparison between ActiveCampaign and any other service
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Active Campaign is a much more robust platform with a better user experience. I would need several other tools along with Mailchimp to get what I get out of Active Campaign. I selected Active Campaign to reduce the number of siloed tools we were using and bring everything under one platform and system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mailchimp was good for what I used it for — sending emails and strictly sending emails. ActiveCampaign does a lot more and allows for the majority of the tasks that had to be done manually while using Mailchimp to now be done automatically. I just didn't have the time anymore to do things manually, so we set up ActiveCampaign. Comparing the two — I think ActiveCampaign is great, but for what I needed at that time, Mailchimp was good.
Tim Weatherall | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is the king of the hill when it comes to email marketing, customer management, and customer acquisition. No other software that I am aware of allows people to customize the customer experience in the way that ActiveCampaign does. No other software takes a person from cold lead, to repeat long-term customer without losing people by giving the wrong messages at the wrong time.
Maarten van Vulpen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The integration of both marketing automation and sales logging (CRM) in ActiveCampaign for a very competitive price makes ActiveCampaign the best option from our point of view. Insightly had very limited marketing automation options and was mainly serving as a CRM, while HubSpot offered a lot of comparable functionality, although was in terms of pricing much more expensive.
Chantal Vanderhaeghen Dip. Couns | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I was advised by my business strategist to move across to ActiveCampaign as it would give me more opportunities to keep connected with clients. At that point, I had a product-based service and AC would be more suited to being able to target specific clients who had bought certain products. It was more flexible and able to grow with your business.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Others don't come close. Moved a client over from Mailchimp as it was more expensive, limited, didn't allow you to select multiple lists so you had to waste time sending and duplicating campaigns which were annoying! This is the best solution for emails and I recommend it to anyone that is looking for that service.
September 10, 2021

A great deal for the price

Alexis Yañez Perez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
You have a better personalization tool with ActiveCampaign and also it has a better performance on analytics and custom reports. We choose ActiveCampaign over the rest because it better satisfies our needs as a marketing agency, and also it has a better performance with our clients. A great choice.
Claudette Anderson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For the money, it is good value for what it does. There are other programs that cost less, but they do not have the automation capability that ActiveCampaign has. There are also programs that cost more, but ActiveCampaign measures up against it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For me, Mailchimp and ActiveCampaign are worlds apart in terms of usability. I started with Mailchimp but very quickly lost motivation as it was so hard to navigate and understand how to make it work. ActiveCampaign on the other hand was immediately intuitive and had a great initial guide to help you get started.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I selected ActiveCampaign because of its features for mapping out sales funnels and keeping different lists of clients, newsletter subscribers, waitlists for new products, etc. Other software didn't have the features I was looking for, ActiveCampaign did. I like that Active Campaign grows with your business, you can start with a low monthly fee and upgrade as you need more features.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It's hard to say because I use DRIP a lot more so I guess I'm more used to that. Drip's ecommerce linking is great though and the editor is good too. Only issue with DRIP is you can't see a heat map of clicks - which is quite an essential feature. Even MailChimp has that!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is a great option for the middle range company - it has TONS of functionality, akin to your Infusionsofts, but at a more affordable price range.
I selected Active Campaign as I use Kajabi, Thrivecart, and EverWebinar, and AC integrates really nicely with all of these.
Return to navigation