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Intuit Mailchimp

Intuit Mailchimp

Overview

What is Intuit Mailchimp?

Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free

$0

Cloud

Essentials

starts at $13

Cloud
per month

Standard

starts at $20

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mailchimp.com/pricing/marketing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Mailchimp SMS Demo

app.supademo.com

Subject Line Text Generator Demo

app.supademo.com

Inline Generative Text Demo

app.supademo.com

Adding SMS Marketing to Campaigns to Boost Customer Engagement (2023)

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

7.9
Avg 7.6

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.6
Avg 7.8

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.5

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.8
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.7
Avg 7.3

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.1
Avg 7.4
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Product Details

What is Intuit Mailchimp?

Mailchimp is a marketing automation platform boasting 11 million users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while fitting into their existing workflows.

Businesses including TEDTalks, Shutterstock, Boston Market, Nikon India use Mailchimp to drive revenue through emails. Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, Seattle, and Santa Monica. In 2021 Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, the company has released 100+ new features to help its customers.

Intuit Mailchimp Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Data quality management

Campaign Management Features

  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Third-party software integrations

Intuit Mailchimp Screenshots

Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.

Intuit Mailchimp Videos

Over 150+ new and updated features that can help Mailchimp users improve ROI.
Boosting a store’s performance with Mailchimp and Shopify

Intuit Mailchimp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUSA, CA, AUS, UK
Supported LanguagesEnglish, Spanish, French, Portuguese, German, and Italian.
Security

Frequently Asked Questions

Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

Intuit Mailchimp starts at $0.

HubSpot Marketing Hub, Mailigen, and Emma by Marigold are common alternatives for Intuit Mailchimp.

Reviewers rate Email deliverability reporting highest, with a score of 8.4.

The most common users of Intuit Mailchimp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 86)

Awesome tool to communicate with your customers electronically.

Rating: 9 out of 10
September 10, 2018
My organization deals into Real Estate. And we usually require newsletters and promotional contents to inform our clients about the ongoing situation in Real Estate market. So we use this tool to send newsletters and promotional contents to our clients. This tool is quite good in this so It is used by Marketing department. It helps us to find prospects also for our products.
  • Its user interface is awesome. It doesn't require any technical skill to operate it.
  • To create a newsletter or any promotional content it has Drag and Drop option. So users don't need to learn html or other coding methods to design the content.
  • Its technical advancement of delivering promotional mails without going into spam. The success rate is 100%.
  • Various analytical tools associated with MailChimp gives you the complete analysis of your promotional campaign. You can check which client has opened your email at what time, on what system and at which location.
Cons
  • They should include some more fonts in its Drag and Drop feature. It will give the user more options to make the content beautiful and impressive.
  • Its web application is very good but its mobile application is not that good. I once used it but i find it difficult to design a newsletters because of its user interface. And mobile application had crashed also multiple times.
  • When we go on higher subscriber base I find its pricing on a higher side. It seems un-affordable for small businesses like us.
It's well suited when you want to start building an email list. Initially you can use its free version to scale up your email list and business also and then you can move to paid version. It is very well suited for promotional emails where you can get good number of prospective leads for your products or services.
It's not appropriate to send individual emails.

Why MailChimp is the Leading Email Marketing Software

Rating: 10 out of 10
December 09, 2014
  • Quickly setup email capture forms and create marketing lists.
  • Drip campaigns and lifecycle email creation with high-level stats/analytics.
  • Templates for attractive emails that are web/mobile compatible.
Cons
  • Deeper marketing automation rules.
UPDATE: My biggest knock on MailChimp was their marketing automation, which they have since added to the product since my initial review. Whether you are sending newsletters to your list of 100 or automated emails to your list of 100,000, MailChimp can handle it all!

While they could improve some of their marketing automation to compete with more robust solutions such as Pardot and Customer.io, they provide an extremely valuable solution for email marketing. It's extremely easy to get up and running with automated email campaigns or 1-off emails to specific groups of people. Plus, the analytics that they provide and ease of use throughout the product are why MailChimp is the go to solution.

Mailchimp: The 800-pound gorilla of newsletter software?

Rating: 9 out of 10
September 09, 2016
At Akita we use MailChimp to distribute our "Customer Success Roundup", a weekly digest of blog posts, podcasts and other resources involving the emerging field of Customer Success. This newsletter helps us share industry knowledge with our customers and the wider Customer Success community. MailChimp is used to maintain the subscriber list, construct newletter templates, and build and send the weekly edition.
  • The MailChimp template and email editor are first class. You can use their "what you see is what you get" WYSIWYG editor or dive straight into the HTML. As you make changes to the source the appearance of the newsletter is updated in real time.
  • MailChimp gives us fantastic reports about click through rate and open rate as well as the growth of our list over time.
  • Our delivery rates seem very high with MailChimp. We've used several competitors and MailChimp seems to meet or exceed their rates.
Cons
  • The MailChimp reporting could be improved somewhat. I would like better time-series graphs to see clicks and opens for all emails (and individual emails) over time.
MailChimp is the ideal application for sending newsletter campaigns. They provide a wide range of forms for building an audience and a first-class set of tools for building individual newsletters from a set of predefined templates.

Mailchimp, just about everything you need for email marketing & sales automation

Rating: 10 out of 10
January 10, 2020
We are using Mailchimp as our preferred tool for sales and marketing efforts. We currently love the automation process that you can achieve with its easy-to-use interface. We have made several emails to target our franchise leads so they can receive several emails throughout their life-cycle as leads.

Mailchimp also helps us to make on-the-fly emails with its easy-to-use template interface.

You can connect Mailchimp easily with Zapier or Integromat to automate your sales life cycle a little bit more .

Pretty cool application....we definitely recommend it.
  • Templates to create emails
  • Automation of sales cycle
  • Contacts importing and exporting
  • Email design, pretty user friendly interface
Cons
  • Contact management
  • Reporting
For sales and marketing departments that would like to automate their initial lead contacts and nurture their relationships in an automated way, this tool is awesome and pretty easy to use. We think that anybody in your marketing department would be delighted to use it since it is very easy to use and configure.

Customer satisfaction in the marketing process.

Rating: 9 out of 10
January 13, 2020
AR
Vetted Review
Verified User
Intuit Mailchimp
1 year of experience
This platform allows the correct development of a marketing system [to increase] customer satisfaction when making the purchase or sale process or any subscription. I believe that this platform has provided the best possible features to develop a stable marketing system throughout my company. Together with the collaboration of all my employees we have been able to make the most of it to improve the sales process of our company in its entirety. Mailchimp offers really fast results compared to other platforms that take a little longer. I hope this platform can satisfy me for much longer in my company.
  • It provides me with a quick self-response system capable of notifying me when a client has sent an email to our system so that it receives an automatic response.
  • It provides rapid implementation for any company, which allows any user to implement them without any complications.
  • It offers the ability to create all types of advertising campaign with an exclusive design using the templates provided by the same platform.
Cons
  • Its operation on mobile devices is not really pleasant since currently the mobile phone application does not offer a corresponding notification system, since it sends notifications after a long time has passed.
  • The prices offered by this platform for each of its plans are really high, which does not allow small companies to access these great features.
  • The process of creating weekly reports on advertising campaigns is inefficient, since it creates reports and graphs automatically but they are not really accurate with the amount of subscriptions that each campaign has had.
This platform is really appropiate for those companies that want to have an extremely simple marketing system, since currently this platform adapts to the needs of the user and provides operation without any complications. In addition, this platform would not be able to function in a correct way in companies that do not want to invest in advertising, since its benefits will begin to be noticed as it is invested in the platform.
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