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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.7
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
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We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1403)

Attribute Ratings

Reviews

(51-75 of 188)
Companies can't remove reviews or game the system. Here's why
March 11, 2022

UKG Pro Thoughts

Score 8 out of 10
Vetted Review
Verified User
Incentivized
UKG Pro is a very robust platform with many capabilities for our organization's needs. We are happy with our investment, and our employees have been able to use the platform as intended. We look forward to growing our organization and know UKG Pro can scale up as we need to do so.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
It can be used, but it's just clunky and support is weak, implementation is weaker. However, if you have a full staff for payroll and HR needs it can be used and lived with, in an unhappy marriage. It has such promise but their CIO apparently doesn't know how to make coders integrate modules with any fluency.
February 14, 2022

UKG Pro for everyone

Anthony Tarantino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think that the system is very user-friendly. I think it is intuitive. As someone who is both a user and a system administrator, I find the system easy to navigate, and it easily handles all the of the things that we would need it to as our Human Resources system of record.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think more could be done to upgrade some of the modules in the Core product. The benefits administration in the Core product leaves much to be desired, but the integrations with other outside products are not seamless. More focus needs to be put on their Core features.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Many features are relatively easy to use in UKG Pro. But some other features, like the PTO plans/time tracking and time-off requests and the personal development plan submission, tracking, and approval, seem overly complicated. Those features have user interfaces that are not completely intuitive, and they take some getting used to.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Overall it is good. I have used the back office and web versions. It is very user-friendly and easy to navigate overall. The modules integrate well and we use other 3rd party vendors that we have API with or have file feeds and it works well.
Chanel M Nelson, MHRM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
December 15, 2021

UKG its as easy as 123

Score 9 out of 10
Vetted Review
Verified User
Incentivized
UKG is one of the easiest HRIS platforms that I have used in my HR career and the team members are able to easily access and navigate compared to my experience with other platforms.
December 15, 2021

Give it a try!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Although there are several great features that UKG Pro provides, there is still room for improvement.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As stated previously, the system is very intuitive and easy to use for both users and system administrators. We have opened up many self-service items in UKG Pro that were never available in other systems. It is incredibly helpful for managers to be able to see their employee's basic job history information and monitor the status of any change requests.
Richard Grossman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The system is very user-friendly, and with some upcoming release additions, I am sure it will be able to meet the needs of the existing customer base as well as future customers. We have seen much growth in the product over time, and we hope it is able to continue to lead the industry.
December 15, 2021

UKG User

Adrienne Humble SHRM-CP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
UKG is very user-friendly for both internal and external customers. It gives employees a more interactive role, they can update their personal information, view their paystubs, request paid time off, and apply for positions. This has been very helpful for the supervisors and managers and creates more time for them in other areas.
Sandi Straight | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Because all the hype we were promised during the selection process didn't pan out once we went live. The implementation was poor, we have had several issues with the product, and this last fall release had so many problems. It caused major issues with our General Ledger, and this close to year-end it has been a nightmare. To date, it is still not fixed completely, and bonus calculations are waiting on the resolution
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