Skip to main content
TrustRadius
Khoros Marketing

Khoros Marketing
Formerly Spredfast + Lithium

Overview

What is Khoros Marketing?

Khoros (Formerly Spredfast + Lithium) is a social media management platform. Key features include: Plan and Organize Social Campaigns, Manage Real-Time Engagement, and Learn and Prove Social Impact

Read more
Recent Reviews

Khoros Marketing

8 out of 10
February 26, 2024
Incentivized
We use Khoros Marketing for our organic social media channels, specifically for scheduling and care management. Personally, I used Khoros …
Continue reading

A great tool for our use case.

8 out of 10
July 18, 2023
We use Khoros both because it syncs up well with other tools we have (e.g., Tableau, etc.), because it supports all of the content we're …
Continue reading

Khoros Marketing vs. Later

6 out of 10
July 18, 2023
Since we are responsible for posting on so many social channels, it helps us post when we are too busy to do it manually. Also when our …
Continue reading
Read all reviews

How Khoros Marketing Differs From Its Competitors

Customer Support

We have engaged with Customer Success to improve tracking, labeling, and topic queue usage. We worked together to set up UTM automation and custom analytics. Customer Success and Strategic Services have also helped with rethinking and implementing workflow within Marketing Inbox to increase …
Continue reading

Brand Management with Khoros

Channel monitoring through Marketing Inbox has helped us identify potential issues, such as outages, so we can quickly develop messaging and keep customers informed. The tool also provides us with a centralized hub to manage social channel access and track associate actions.
Continue reading

Customer Support

For the moment we are still leveraging how we can use the best of Khoros. In our organization, every entity is independent with different needs so we need to fill those needs with different use cases in order for the entities to benefits the most from the tool. Definitively Khoros help us in order …
Continue reading

Brand Management with Khoros

Using Khoros improve the level of security of our Social accounts because now we connect our social accounts into Khoros and we don't need to grant admin to different peoples that can leave the company at any time. Also, we implement our corporate SSO in order to secure access to Khoros even more …
Continue reading

Customer Support

We have had positive interactions with multiple teams at Khoros and the staff has been excellent in supporting our needs including dealing with issues in a timely manner.
Continue reading

Brand Management with Khoros

We have used Khoros for just over a year now. The platform has not only allowed us greater visibility on our own content but also that of all of our international distributor's social accounts.
Continue reading

Customer Support

Most of our interactions with support have been negative. We haven't had a customer success representative for some time. However, the product coaching has been able to really dig into issues when we have them and support the maintenance and usage of the system.
Continue reading

Brand Management with Khoros

No. We've been very disappointed in the monitoring outside of our own brand mentions, which aren't as important as topic/influencer monitoring. We have more success with our other social listening tools.
Continue reading

Customer Support

The organization has become better organized, easier to manage in terms of the social context that is being put out, as well as more time insights with the data that we are easily compiling via the Khoros Marketing platform.
Continue reading

Brand Management with Khoros

Khoros Marketing has made it easier to have multiple eyes on the social content that we are pushing out, which helps to leave little room for error and mistakes. There are many checks and balances we are able to put in place before content is published - giving everyone peace of mind.
Continue reading

Brand Management with Khoros

The social listening tool is really helpful for directing customers to customer service if needed and it's also really helpful with tracking things like mentions and hashtags, but it doesn't track just mentions of a brand in general conversation.
Continue reading

Customer Support

Our customer success director is the best of the best. He is always responsive and helps us whenever needed. Whenever we have additional issues, Support is very helpful.
Continue reading

Brand Management with Khoros

Creating approval teams, pausing publication of social media posts when needed, enabling us to use Intelligence and understand what topics people are talking about (which sometimes helps us stay away from accidentally posting about a sensitive topic).
Continue reading

Customer Support

We have not used their strategic services team, but their customer success team is top-notch and their training offerings are very informative. Their support staff is also very responsive in helping solve any issues that may arise.
Continue reading

Brand Management with Khoros

The Khoros Marketing Inbox helps us easily monitor and respond/flag potentially damaging mentions. It also allows us to monitor that content that is going out across all of our channels and keep a pulse on what our influencers are talking about.
Continue reading

Customer Support

My team has been able to internally align strategy through Khoros Marketing (Formerly Spredfast + Lithium). We've been able to build out a content calendar for internal socialization and planning as well as building out team plans in order to group similar content together over time.
Continue reading

Brand Management with Khoros

Although my team doesn't handle CX responsibilities, we have been able to use Khoros Marketing (Formerly Spredfast + Lithium) to react in real time and minimize risk. New features, such as pause publishing, have been helpful in an unprecedented time and have allowed us to quickly react to pause …
Continue reading

Customer Support

We have benefitted from working with Khoros Support to achieve our goals, through monitoring our brand's social presence and using analytics to align our content publishing strategy. Our company is extremely analytics driven, so having a thorough analytics platform in the back of Khoros has been …
Continue reading

Brand Management with Khoros

Our company has used Khoros' Intelligence feature to manage our brand and protect it from internal/external risks. We have used the platform to check content across all teams using the platform, to ensure centralized visibility and that content is in appropriate lanes, and also to check for any …
Continue reading

Brand Management with Khoros

Khoros Marketing (Formerly Spredfast + Lithium) has allowed us to protect our brand through the ease of setting up approval queues and giving us the ability to allow team members to publish a wide variety of content without having to give access to social media profiles, especially Facebook, which …
Continue reading

Social Media Goals

Social is a big part of our organization's marketing and care strategy. We have multiple channels we monitor and different audiences we're trying to reach with each one.
We use Intelligence religiously. It really helps us with reporting and looking back on what's important. Particularly in our …
Continue reading

Spredfast Community

Yes! Networking and groups are great for talking to other social managers and get a better idea of how they are managing difficult areas. Even though we may not have similar industries, the work is similar. I love the panels I've been able to sit in on at events. I've found them every valuable.
Continue reading

Customer Support

Khoros Support has been super helpful any time we run into issues. For the most part, they get back to us right away and are able to address any sort of issues that may arise.
Continue reading

Brand Management with Khoros

We haven't done too much in terms of risks. We're a relatively smaller team, so we're pretty good at staying connected about what's happening. Plus the rest of the company is pretty much on top of different internal/external risks.
Continue reading

Customer Support

We work with Strategic Services year-round. Coupling this with Khoros Marketing has been a dream. The Strat Services team knows the product and it allows for seamless integration into our internal processes and team.
Continue reading

Customer Support

Although I do not work on the customer service team, they have reported to the social media team that Khoros has improved their response time for answering customer inquiries. Khoros has also simplified their process for tracking customer issues, and has also improved their ability to assign …
Continue reading

Brand Management with Khoros

Our team utilizes the Inbox feature within Khoros to monitor our feeds, and to make sure customer issues are being addressed. We also use Intelligence to track a certain conversation on social and how our brand is being mentioned within that social trend. We use this information to inform whether …
Continue reading

Brand Management with Khoros

Centralised visibility of teams within Khoros Marketing (formerly Spredfast + Lithium) mean that we can quickly generate reports that cover all of Europe and look out for issues that may arise.
Continue reading

Customer Support

Customer service has been incredibly helpful - especially with our latest rep! We've gotten additional assistance on filtering/labeling content, along with help in creating and refining Boolean searches.
Continue reading

Brand Management with Khoros

The biggest way we have utilized this tool to protect our brand from internal and external risks is by easily spotting potentially damaging social mentions + passing these along to leadership so we are able to follow up quickly.
Continue reading

Alternatives Considered

The social listening is above and beyond any previous tools used. We selected this tool based on many factors, with a big one being that marketing + listening are both included in this tool, and one is not a separate purchase to make/another company to work with/another separate app to utilize.
Continue reading

Customer Support

We have engaged with the strategic services team to assist our organization on the development of a social customer care program. The team provided not only best practice guides for system use but also provided us with best practice recommendations for staffing and team organization. They were …
Continue reading

Brand Management with Khoros

The Khoros platform was essential during the COVID-19 crisis as we had to furlough many of our team members and needed to quickly share assets and system access with new users. The system and the resources provided through Khoros made onboarding new users easy and quick. This ensured that we were …
Continue reading

Alternatives Considered

We were previously Hootsuite users and our move to Khoros allowed us to expand into social customer care and combine other digital resources so that we could utilize one singular tool for listening, command center/social views, social care and marketing and publishing.
Continue reading

Social Media Goals

It is very important, but we use it in the sports industry. That being said, we don't have your basic "customer care" strategy like other B2C companies do. Our social media team is there more for sharing team news, as well as other needs such as ticket sales and promotions and general content.
Khoro…
Continue reading

Social Media Goals

Khoros has helped us show the importance of social media to my company executives so that social marketing has grown in resources and importance year after year.
Khoros has equipped us with analytics to report and labels to emphasize industry voice.
Continue reading

Social Media Goals

Social media is increasingly crucial to academic and scientific publishing, with the reaction and discussion around published papers being a genuine part of the discussion around new research. Being able to monitor, respond and engage in the conversation is vitally important to our business.
Increas…
Continue reading

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 27 features
  • Content planning and scheduling (146)
    8.4
    84%
  • Facebook (143)
    7.9
    79%
  • Twitter (138)
    7.7
    77%
  • Instagram (132)
    7.4
    74%

Reviewer Pros & Cons

View all pros & cons
Verified User
Consultant in Marketing
E-Learning Company, 51-200 employees
Verified User
Manager in Marketing
Entertainment Company, 10,001+ employees
Return to navigation

Pricing

View all pricing
Khoros Marketing

Khoros Marketing

N/A
Unavailable

What is Khoros Marketing?

Khoros (Formerly Spredfast + Lithium) is a social media management platform. Key features include: Plan and Organize Social Campaigns, Manage Real-Time Engagement, and Learn and Prove Social Impact

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://khoros.com/platform/marketing?u…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

52 people also want pricing

Alternatives Pricing

Sprinklr Social

Sprinklr Social

$299
per month per seat
What is Sprinklr Social?

Sprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and…

Wrike

Wrike

$9.80
per month per user
What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Return to navigation

Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

6.4
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

7.3
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

7.5
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

7.6
Avg 8.5

Reporting/analytics

7.1
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

6
Avg 8.1
Return to navigation

Product Details

What is Khoros Marketing?

According to the vendor, Khoros Marketing enables clients to simplify their complex social marketing operation to build and protect their brand. Khoros Marketing offers customers:

Social Marketing: Orchestrate, govern, engage, and measure integrated social campaigns in an easy-to-configure and highly adaptable platform.

Intelligence: Stay ahead of your market, your competition, and your audiences with powerful, yet accessible insights based on real-time, unlimited search across public social channels.

Vault: Protect your brand across your social footprint with access and credential management.

Experiences: Inspire audience participation across your digital properties through the power of social UGC.

According to the vendor, key benefits include:

  • Scale your interactions: Bring all your teams, channels, and content into one platform to manage integrated social campaigns.

  • Protect your brand: Centralized visibility and control over account access, content approval, and teams means protecting brand equity at scale.

  • Measure what matters: Translate your social performance to metrics that matter to your business with configurable dashboards and data exports.

  • Crisis management: Stay on top of any crisis by understanding when crises are emerging, and how and when to engage using real-time data and custom notifications.

  • Competitive intelligence: Develop competitive benchmarks and track your competitors’ campaigns to ensure meaningful brand differentiation.

Khoros Marketing Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam
  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Instagram
  • Supported: Pinterest

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Additional Features

  • Supported: Paid Publishing
  • Supported: CRM
  • Supported: NLP themes
  • Supported: Paid and Organic social performance metrics

Khoros Marketing Videos

Khoros Marketing Integrations

Khoros Marketing Competitors

Khoros Marketing Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesAny language the Social Networks themselves support
Security
whistic readyRead Khoros (Formerly Spredfast + Lithium)'s Security Report on Whistic Security Network™

Khoros Marketing Downloadables

Frequently Asked Questions

Khoros (Formerly Spredfast + Lithium) is a social media management platform. Key features include: Plan and Organize Social Campaigns, Manage Real-Time Engagement, and Learn and Prove Social Impact

Sprout Social, Sprinklr Marketing, and Salesforce Marketing Cloud Social Studio (retiring) are common alternatives for Khoros Marketing.

Reviewers rate Google+ highest, with a score of 9.

The most common users of Khoros Marketing are from Enterprises (1,001+ employees).

Khoros Marketing Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)3%
Enterprises (more than 500 employees)97%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(291)

Attribute Ratings

Reviews

(76-100 of 184)
Companies can't remove reviews or game the system. Here's why
April 26, 2022

Khoros makes scheduling social media posts quick and easy

Verified User
Executive in Corporate
Medical Device Company, 10,001+ employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Khoros has been great for collaborating across teams with several channels in a global organisation like ours. The platform makes it easy to plan and schedule posts. The customer service is also fast and reliable, problems are generally rectified quickly.

The export calendar function isn't great as you only see the first couple of words of each post, and no images. When I need to show the monthly calendar to the boss it would be useful to be able to export a more comprehensive view of what's coming up - this means I have to keep a separate calendar externally.
April 26, 2022

Pros & Cons of Spredfast for Large Companies

Verified User
Employee in Marketing
Retail Company, 10,001+ employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think Khoros Marketing works excellent when it comes to collaborating with team members, clearly seeing who made edits when, and being able to hold users accountable for any changes, edits, or updates. For social marketing specifically, it is a great place to have all content in one place and have it as a source of truth for other team members hoping to see what we have planned. However, with the limited number of seats included with our plan, which is already pricey, it is difficult for everyone who needs access to have an account. We also have had many issues with the platform not updating, lagging, or other support issues with log-in information (not getting a security code) or the site itself freezing and closing down.
April 25, 2022

A one stop shop for easy social media post scheduling!

Abigail Tovar | TrustRadius Reviewer
Abigail Tovar
Marketing Project Coordinator
Mustang Cat (Machinery, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Khoros Marketing is great for scheduling social posts ahead of time. The calendar really gives you a clear visibility of everything that's going on. I like how it shows you a breakdown of the full week or of the full month.
April 25, 2022

Khoros - a study in social marketing

Verified User
Contributor in Marketing
Health, Wellness and Fitness Company, 10,001+ employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited for scheduling social content to multiple channels, which really helps save a lot of time. It's not as good for distributing content that may need to be edited or recalled to multiple users, because once those users get ahold of the content it's out of your hands completely. Overall, though, it is a pretty good tool for scheduling social content.
April 25, 2022

Get social with Khoros Marketing!

Verified User
Employee in Marketing
Cosmetics Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Khoros Marketing is well suited when it comes to managing several social media channels at one time, e.g. scheduling content on Instagram and Facebook, and Youtube at the same time or scheduling content on social media channels for different Facebook accounts (different markets and countries). It also provides us with analytics as needed e.g. analytics for all channels together or only one. Khoros Marketing is less appropriate when it comes to interaction through the channels e.g. reacting to comments on Facebook or replying to messages because we have different accounts working on the same channel which makes it hard to track whether the comment or message is already has been taken care of and of whom.
April 25, 2022

One product does it all!

Verified User
Manager in Marketing
Gambling & Casinos Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are only managing one brand with multiple channels, then you don't need a robust system such as Khoros. Products like Khoros are set up for companies that own and manage multiple brands and channels as it easily allows you to create and schedule content to multiple channels within one platform. You can easily toggle between brands within the platform as well as quickly see analytics with built in reports (or create your own!).
April 23, 2022

GREAT SAFE MARKETING SPACE

Verified User
Administrator in Customer Service
Marketing & Advertising Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for Facebook, Instagram, and Twitter. Not so great when it comes to direct messaging on Twitter and Instagram. The setting limitations often make it more difficult for us to communicate with clients because if they have their settings blocked, we are unable to get through in Khoros. It would be beneficial if the app was able to communicate synonymously across all channels.
April 23, 2022

Powerful centralization platform with the best analytics feature I've ever seen in my 9 years working in social

Verified User
Analyst in Corporate
Consumer Goods Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Since we've never benchmarked performance on our social channels month over month, or even YoY for our annual events, the Analytics component has proved to be invaluable to the entire organization. Data tells the story, and we were long overdue for being able to tell the story. It is less appropriate for social listening and monitoring but I believe this is due to API limitations with each social network.
February 23, 2022

Scalable and Simple Social Marketing Management

Zach Pospisil | TrustRadius Reviewer
Zach Pospisil
Manager, Social Media
UScellular (Telecommunications, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Khoros Marketing is well suited to publishing and managing access for both simple and complex social team setups. It works for single teams managing multiple channels and centralizing activity for organizations with social teams spread across business units that need a single point of entry for managing social channels. Marketing works well for simple customer care that does not require a lot of automation or tracking of care metrics. It is not suited for a sophisticated customer care operation. The Khoros Care product is needed for that.
February 23, 2022

Give it a try it worth it!

Verified User
Project Manager in Social Media
Banking Company, 5001-10,000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Khoros Marketing is well suited in order to manage daily work and to organize calendars and campaigns inside the platform. It has turned out to really help how the teams are working in one single environment instead of exchanging email with CSV files in order to manage content. It helps us also to tag the content we post in order to track the efficiency of our social media actions.
February 06, 2022

Khoros Marketing Is An Excellent Choice For Medium-Large Businesses

Verified User
Employee in Marketing
Consumer Goods Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It appears that Khoros would work for any medium-large business as its functionality is very comprehensive. There are a plethora of features that could help a business scale and take its social media engagement and analytics to another level. It is probably not as appropriate for small businesses due to the cost.
February 03, 2022

The best option for enterprise functionality and user experience.

Verified User
Director in Marketing
Non-profit Organization Management Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The approval workflows have really helped the team become more efficient when posting, and the analytics platform has become an essential part of our reporting to internal stakeholders. The social listening features aren't as strong, especially if you want to monitor outside of your own mentions, DMs, or replies to your updates.
December 07, 2021

Khoros Marketing is a one stop shop for content and data

Whitney Matthis, MBA | TrustRadius Reviewer
Whitney Matthis, MBA
Marketing Strategist
Arnold Marketing Consultants (Marketing & Advertising, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Khoros Marketing is great for an organization that does a lot of social posts, has a lot of social channels, and may have multiple internal marketing team members that are working on the same projects. Khoros Marketing also is very detailed in the reports it is able to pull for social metrics.
November 26, 2021

Spredfast is Perfect for Large Organizations

Corinne Malo | TrustRadius Reviewer
Corinne Malo
Social Media/UGC Specialist II
Spectrum Brands (Consumer Goods, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For anything related to posting to social media channels, I think Spredfast is the best, they also provide a really robust social reporting platform. I would say it's not really appropriate if you are a small organization and you only need to post to social channels. It's a very expensive platform, and it is great for a large organization with a lot of social channels, but it's too expensive for a small company for sure.
March 03, 2021

Two Thumbs Up for Khoros!

Verified User
Employee in Marketing
Non-profit Organization Management Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited for managing multiple accounts across many platforms, pulling analytics across those multiple accounts, customer service on social, getting a pulse on social conversations about your brand
March 02, 2021

Our love for Khoros Marketing at our Company

Verified User
Strategist in Social Media
Sports Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Khoros is well suited in providing a reliable, organized outlet in conversations to schedule and publish content. In addition, it is well-suited in providing analytical insights, however it would be helpful for more insights on Instagram + paid posts. An integration with newer social platforms (TikTok, Clubhouse, etc.) would also be needed.
March 01, 2021

Best Publishing Platform We've Used

Amanda Potter | TrustRadius Reviewer
Amanda Potter
Social Media Manager
Midcontinent (Telecommunications, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Khoros Marketing (Formerly Spredfast + Lithium) is the best option I've found for publishing. Its interface is intuitive, so it's easy to learn. It's easy to set up an approval process for quality control. It also has the most publishing options and most robust API integrations that I've seen from a publishing platform of this kind.

We do not like it as well for listening and care, but we use another Khoros product for that (Care). We are looking forward to a time when the two products can be integrated into one dashboard or view.
March 01, 2021

Getting sassy with Khoros

Victoria Wilson | TrustRadius Reviewer
Victoria Wilson
Community Manager, EESC
AMD (Semiconductors, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Khoros is great for large organizations or agencies with multiple channels and pages to manage. I don't think it would be good for small business owners who are only managing a handle of pages. It's a great enterprise tool and they are always making improvements. Customer service and support is getting better and they've made a lot of strides over the last year.
Return to navigation