Dayforce Review
We use Dayforce for the majority of all or our HR needs except learning management and leave management. We use the HUBS to get …
Overview
What is Dayforce?
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
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How Dayforce Differs From Its Competitors
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Popular Features
- Pay calculation (568)9.090%
- Update personal information (578)8.787%
- Pre-built reports (572)7.777%
- Report builder (572)7.676%
Reviewer Pros & Cons
Manager, Payroll & HRIS
ImpactLife (Non-profit Organization Management, 501-1000 employees)
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What is Dayforce?
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
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ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
What is Justworks?
Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Dayforce?
Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.
Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.
Key product areas:
· HRIS
· Global payroll, on-demand pay
· Benefits
· Workforce management, including time and attendance and task management
· Talent acquisition, including recruiting and onboarding
· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system
· Advanced reporting, analytics, and dashboards
· HR self service via the Dayforce mobile app
Dayforce Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Dayforce Screenshots
Dayforce Video
Welcome to Dayforce!
Dayforce Integrations
Dayforce Competitors
Dayforce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Global |
| Supported Languages | English (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai |
Dayforce Downloadables
Frequently Asked Questions
Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Dayforce.
Reviewers rate Pay calculation and Direct deposit files highest, with a score of 9.
The most common users of Dayforce are from Mid-sized Companies (51-1,000 employees).
Dayforce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 1% |
| Mid-Size Companies (51-500 employees) | 18% |
| Enterprises (more than 500 employees) | 81% |
Comparisons
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Reviews and Ratings
(1130)Attribute Ratings
Reviews
(351-375 of 622)Companies can't remove reviews or game the system. Here's why
September 20, 2019
Good for a cookie-cutter type organizations.
- Gross to net calculations for payroll.
- Talent community-- it provides the ability to keep all applicants in one place.
- We would really like to be able to customize more in terms of applications and forms.
- It would be great for applicants to be able to save their application and come back to it later.
- Support is slow at times, and they tend to need a lot of hand-holding.
September 12, 2019
Way to Payroll!
- The "continuous calculations" make it easy to see the effects of changes in real time
- The ability to enter data for multiple pay periods at once reduces the chances of missing something later on
- The ease of enrolling employees in elected benefits
- Completing a ROE is very easy and straightforward compared to older systems I've used.
- How adjustments to entitlements are made. Right now for our full time vacation it's like try to balance 2 moving targets
- The lack of flexibility in entering earnings and deductions. Sometimes a negative amount is needed, but the system just won't allow it.
September 12, 2019
Dayforce has a great product that is definitely worth reviewing!!!
- A customizable platform for your business!
- It's a great network of customers to connect with -- I cannot stress this enough! There's a portal specifically designed for customers to interact with each other that is amazing (XOXO). There are user groups for monthly catch-up calls and meet-ups of customers to learn more about upcoming product upgrades or deep dives of how one customer is using a module. There are testing programs for releases that give customers early access to test a new feature before it goes live, and an annual conference to learn more about upcoming features, modules, and more!
- The customer support team is also great! Are they experts on every piece of the product? No. As you learn more, you'll start to understand when to go to support, when to go to an outside consulting firm, and when to ask another customer. It takes time, but I would be remiss if I didn't mention the dedicated support team. If you say something is urgent, expect a call in thirty minutes!
- If you don't have an HRIS analyst already on staff, you will have a really hard time implementing and just understanding the general flow of how an integrative system like this works. It took us about a year.
- If you don't have an HRIS analyst on staff, get yourself more than just the implementation team provided by Dayforce. They're called consultants, but they aren't very consultative. If you ask for x, they will give you x, without mentioning that because of y it won't work. They won't encourage you to take a step back and really understand the goal of a process before jumping into the execution stage
- Everything costs $$$. If you need more than your average question answered from support, it will cost you! Need a change to your carrier connection? Think $2K.
September 05, 2019
Review from an experienced user
- All-in-one system - We no longer need a separate scheduling system in addition to an HR system.
- Gathering customer feedback such as surveys and conference forums.
- Constant upgrades and releases - Ceridian are constantly improving the system (no cost to the customer).
- Response times in support aren't great but have improved over the years.
September 04, 2019
Future Success
- I think Ceridian handles the online open enrollment for our company benefits extremely well! Also our onboarding process. Ceridian has saved time when it comes to open enrollment, such as now everything is paperless, our employees are able to make their own selections and physician choices, without signing so many papers. We (the company) are also able to store this information for auditing purposes, without risk of losing information, and making sure all areas of the benefits are covered.
- I feel these are strengths because the onboarding process in companies is very important for new hire employees. The strength for Ceridian with on boarding is it saves so much time doing everything online, it also has little room for errors because employees are involved in updating or providing their own personal information themselves.
- Another strength of Ceridian is being able to obtain so much information for the onboarding process, such as our employee handbook! This way our new hire orientation is done on online where new employees are able to view and accept various policies of our company online and this eliminates paper, errors, and more confidentially!
- I would like to see the Ceridian Support improve more, and turn around time quicker. I experience when reaching out to Ceridian support that questions I ask always have to be researched and I always have to receive a call back. I would like if at some point questions could be answered during the call or transferred to a area that could resolve the issue on the same phone call. I work a lot with Payroll and sometimes there is no time for a return phone call, sometimes I need the answer right away.
September 02, 2019
Excellent product for NFPO's to prove to donors that funds are being used appropriately
- Sets up rules so that employees can punch in early but not be paid until their shift start time.
- Automatically calculates holiday pay.
- Streamlines the payroll process and has reduced time spent on payroll by 50%.
- The program is complicated and it is not easy to create your own reports.
- There are many rules around how to make a change and if they aren't done in exactly the right order the change won't be made.
- The program is slow to implement changes - new employees or changes from terminated to re-hired.
August 27, 2019
Great HR tool
- It has many features to customize the user experience.
- It is constantly upgrading things and fixing bugs.
- It is very user-friendly.
- It is rather slow at times.
- It has some bugs with reporting.
- Customer support could be more responsive.
August 27, 2019
Ceridian Dayforce is an Amazing Solution
- Ceridian Dayforce is very simple to use, it is easy to train new managers to utilize it.
- It is intuitive, so there is rarely a need to call support for assistance in everyday functionality.
- Its simple layout is easy to navigate and saves us time.
- I would like to see a few more reports added to the standard reports so that we don't have to call and create our own.
August 27, 2019
Extensive system capability creates improved efficiencies!
- Extensive functionality
- Customizable reporting
- Integrated background check, I9, and eVerify
- Some portions of Dayforce could be more user-friendly.
August 26, 2019
A fully featured HCM suite with room for improvement
- The recruiting module is well done overall. Not quite as flexible as a dedicated product (like iCIMS) but still a solid solution for the job requisition/candidate management process from end to end.
- The reporting capabilities are great, particularly if you are familiar with basic T-SQL concepts and relational database management systems.
- The workforce management module is also quite fully featured. It is very flexible and can be configured to meet complex organizational needs regarding timesheets and the tracking of employee worked hours.
- Customer support - Their support experience is hit or miss. Often times it seems like the support representatives do not fully understand the product.
- Core modules such as payroll and benefits - These modules are adequate, but there is a lot of room for improvement, especially as they transition to the new 'HTML' user screens.
- Doing a better job of testing new modules before going to market and also completely developing modules and features before selling them to clients, instead of releasing them in an incomplete state and adding important features later.
August 24, 2019
Robust features but customer service is lacking
- Extensive innovative features.
- The recruiting module is really robust.
- It is highly customizable.
- It can be really slow at times.
- Customer service is very unhelpful.
- The reporting is still being developed into a robust feature.
August 24, 2019
Everything in 1
- Scheduling is very useful. It is exception-based, making it very easy to use and update, when necessary.
- It tracks entitlements, which is very useful for all employees.
- Entitlement balances are visible to employees, but these balances are confusing to understand. The anticipation is that all employees will take time off in sequence.
- Job transfers are a bit difficult to enter.
August 23, 2019
Active User's Review of Ceridian Dayforce
- Easy for employees to log in and request time off
- Ease of reconciling payroll for payroll staff
- Ease of reconciling T4s and taxable benefits at year end.
- Job costing is difficult when you have employees that work on different jobs and at times outside of jobs such as an overhead role.
- The export of data to accounting systems is easy, but it does not include as much info as we would prefer.
- The support team takes a while to respond and they always want to charge a fee for any tweaks or corrections.
August 23, 2019
Ceridian Dayforce, One-Stop Shop
- Ever expanding features
- One stop shop
- Real time updates
- Support system for clients
- Training and development for clients
- Releases are too quick with fixes coming after rather than before rollouts
August 23, 2019
How Dayforce has improved my Payroll Job.
- Electronic timesheets that are part of Dayforce allow for a much better and more efficient way of entering employee hours worked.
- Full time employees really like being able to see their entitlement balances at any time and to request time off in the system.
- The biometric clock is working very well for all the facilities that use it. No more punch cards. Authorizing and approving the hours each pay is much faster.
- I started using MyHR(People) This is run using Silverlight. This will be phased out to use HTML. People (HTML format is less user friendly for me.
- Sometimes it is still not clear when to use refresh. In some areas it refreshes saved information in other areas it takes you back to before you did an entry.
- As an internet based product it is very frustrating when Internet Explorer stops working and it kicks you out and you must sign in again.
August 23, 2019
Simply payroll
- The spreadsheet entry of time has decreased the amount of time needed for this step in the payroll process. This also gives us the ability to review before committing payroll.
- Adding companies and employees is a relatively easy process. The turnaround time is about 3 to 4 weeks for a new company. The customer service team (Nancy Walker) is outstanding.
- Reports can be utilized with minimal training.
- When adding a new occupational tax for a local area, Ceridian at first stated that they would not file returns on our behalf.
- Setting up fees for new companies was not disclosed in the contract.
- State Unemployment rates are randomly changed in the org set up. We have to check them every pay period.
August 23, 2019
Over-promised, Under-delivered User Experience
- Automates enrollment both initial and annual open enrollment for our 675 associates.
- Reporting is horrendous.
- Doesn't handle a basic 401K plan as it should.
- The lion's share of support staff do not understand it.
- Oversold and underperformed.
August 23, 2019
Dayforce is a strong product
- The concentrated attention given by implementation specialists for individual modules is superior, and is very helpful in ensuring that the end result is a success.
- The annual INSIGHTS conference is well organized and informative. I've found tips and tricks at those conferences that have been particularly helpful.
- The AHA board is a great place to make suggestions for improvement and it gets particularly active when there is a new release.
- The post-implementation support for pay, benefits, and HRIS, when our consultant left and we needed to get into the weeds, was poor.
- It's a good thing that 7000 things were done right and only 100 were left outstanding - but those 100 things gave us whopping headaches.
- When pay is changed retroactively Dayforce does not report hours in the correct week, which erroneously evaluates average earnings for EI purposes,
- and causes our employees some heartache. Previous Ceridian pay systems did not have this problem.
August 23, 2019
Ceridian Dayforce is great for Payroll
- Dayforce does an excellent job for us with regard to Payroll and year-end. It pays the taxes and generates the T4's at the end of the year.
- When hiring staff, we are able to keep resumes, applications, and letters of reference in one location, and approved staff are able to review the information.
- Staff can enter their vacation requests. Managers can approve or decline. and this is all transferred into our payroll program.
- There are statements that our staff are required to sign every year. It is unclear and hard for staff to understand how to submit that they have 'signed' their forms. This can be very frustrating on both ends.
August 22, 2019
Dayforce solves several issues with one application
- Organizational flowcharts and reporting lines.
- Staff personal and compensation data is effectively and discretely organized.
- Vacation planning is quick and easy.
- Various tabs are not always easy to find.
- Logging vacation days and using the calendar function is not a clear process.
- The system does not clearly identify who in your organization is authorized to view your personal data.
August 21, 2019
Payroll processing is a breeze!
- Employee self-service.
- Garnishment processing.
- Reporting.
- Implementation.
- Very flexible but sometimes too customizable.
- Dayforce calculates payroll well for both the US and Canada. The smartphone app is also helpful and enables the company to send messages to employees.
- We took a step backward with the Dayforce timekeeping system in comparison to our previous provider. This is especially true for working with entitlements.
- The ATS and Onboarding modules have a lot of room for improvement.
- Dayforce is more geared for Canada and is not user-friendly for US compliance reports such as the EEO-1 reporting.
August 19, 2019
Really good product that could be great someday
- The integration of the different modules is great.
- The ease of use for end-users and the Dayforce app are top-notch.
- Having most aspects of HR available in one place and easy to get to is very helpful.
- There are a lot of product gaps in the modules and core system that we've found. Some were counter to things we were told the system could do by Sales and our Implementation Analysts.
- Support is slow to respond to cases and, in some instances, give incorrect information. Sending a note after a couple of days that the issue is being researched and then not responding for a week isn't sticking to the SLA agreement.
- When issues are found with the system, or something breaks, we are charged to get it fixed. This seems like very poor customer service and nickel and diming the client.
- While having the AHA site available for client suggestions, a huge number of the ideas submitted are related to things a solid HCM system should be able to do. The fact that the system isn't capable of it now and the idea must be "voted on" to get in the pipeline is very frustrating. Especially when you see items that are no brainers stilling for years with no movement.
August 19, 2019
Quicker, easier, faster scheduling! Good all in one program!
- The app is very intuitive for employees to see their schedule.
- Integration with time clock scanner is very smooth.
- Easy for the manager to adjust time as needed.
- When employees ask for days off, give the option for an unpaid day off (otherwise manager has to go in and delete unwanted vacation hours).
- Shift rotation set up for scheduling is not super intuitive.
- Use another program then Silverlight so Chrome compatibility is enabled.
August 17, 2019
May the Dayforce be with you!
- Payroll - Dayforce has a comprehensive and yet easy to use payroll process. And now we don't have to be in the office to transmit payroll. Reports and downloads are available soon after commit.
- Multiple Work Assignments - for ease of allocation to different cost centers, and for ease in reporting employees may have multiple work assignments - different jobs, different locations, different rates of pay. This allows for less time making journal entries in financials and payroll and general ledger are the same.
- Tax and government reporting services - Ceridian has their own tax service which handles our tax filing, multi-work state reporting, unemployment wage reporting and new hire reporting with federal and state entities.
- Timekeeping is not their niche! Not all time collection devices have same options or functionality as far as what can be added or hidden by customer. Pay rules, especially around meals/breaks and entitlements (PTO) are not as flexible/customer defined as needed.
- Reporting is hard to understand and easily pull out what need without having an IT guru/database on board.
- License tracking is not as good as it was in prior Ceridian platform. Licenses, e.g. Registered Nurse are not able to be required when building a job/position. Not a good place in the employee record to track full license information including license number and both effective and expiration dates. Therefore, if an employee has an expired license they would not be able to be scheduled, or clock into work. Reporting on this is also a challenge.