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Dayforce

Dayforce

Overview

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

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Recent Reviews

Dayforce Review

7 out of 10
April 11, 2024
We use Dayforce for the majority of all or our HR needs except learning management and leave management. We use the HUBS to get …
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Dayforce

10 out of 10
February 02, 2024
We use Dayforce for Payroll and HR. We have over 20 locations with varying ESA requirements and multiple jurisdictions. Dayforce is able …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Pay calculation (568)
    9.0
    90%
  • Update personal information (578)
    8.7
    87%
  • Pre-built reports (572)
    7.7
    77%
  • Report builder (572)
    7.6
    76%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Dayforce?

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.9
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.4
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

7.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.7
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.8
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.3
Avg 7.8
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Product Details

What is Dayforce?

Dayforce is a global people platform for the modern workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power today’s boundless workforce. Dayforce helps organizations unlock their full workforce potential and operate with confidence no matter where they operate in the world.

Dayforce is headquartered in Toronto, Ontario and Minneapolis, Minnesota with operations across the globe. The company’s brand promise to make work life better is the commitment it makes not only to customers, but to its own people and the communities Dayforce operates in.

Key product areas:

· HRIS

· Global payroll, on-demand pay

· Benefits

· Workforce management, including time and attendance and task management

· Talent acquisition, including recruiting and onboarding

· Talent management, including performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system

· Advanced reporting, analytics, and dashboards

· HR self service via the Dayforce mobile app

Dayforce Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Dayforce Screenshots

Screenshot of Dayforce Home ScreenScreenshot of Scheduling DashboardScreenshot of Compensation DashboardScreenshot of Succession Planning - Talent MatrixScreenshot of Payroll DashboardScreenshot of Dayforce Mobile - RecruitingScreenshot of Dayforce Mobile - SchedulingScreenshot of Dayforce Benefits Decision SupportScreenshot of Dayforce AssistantScreenshot of Dayforce WalletScreenshot of Performance ManagementScreenshot of Docu SignScreenshot of Dayforce Dash BoardScreenshot of CompensationScreenshot of BenefitsScreenshot of Benefits IntelligenceScreenshot of ApprovalsScreenshot of Analytics DashboardScreenshot of AdministrationScreenshot of Workforce ManagementScreenshot of Workforce management AnalyticsScreenshot of Talent SolutionScreenshot of Payroll

Dayforce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai

Dayforce Downloadables

Frequently Asked Questions

Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Dayforce.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 9.

The most common users of Dayforce are from Mid-sized Companies (51-1,000 employees).

Dayforce Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)1%
Mid-Size Companies (51-500 employees)18%
Enterprises (more than 500 employees)81%
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Comparisons

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Reviews and Ratings

(1130)

Attribute Ratings

Reviews

(501-525 of 622)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use DF for HR and payroll. We used the original Ceridian for both areas, however, it was more time consuming for payroll. Dayforce has allowed improved efficiencies for payroll and better tracking.
  • Related to payroll DF does well in improving payroll efficiencies. The ability to import data into future pays , as well as, multiple pay groups, has been a huge improvement to help us get ahead.
  • The link between HR benefits and payroll has been immense help in streamlining the benefits process and getting It into payroll.
  • We are fairly new with the system and from what we've seen so far we like a great deal. We were initially told that DF would allow a bonus to be input into an EE's HR file and it would be rolled into payroll, however , that does not work without the system adjusting an employee's annual compensation. We were also told that if an employee changed to a different state and they didn't change their address to the new one until a few months after that the system would adjust the taxes retroactively. This also does not occur. HR is having problems that I can't provide enough detail on.
For payroll I believe it is well suited, but, based on my HR department's frustrations, it hasn't worked well.
October 23, 2018

Ceridian is worth it!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is the timekeeping and payroll system for our company. Non-exempt employees use the system to clock in and out every day. All employees use it to view the pay stubs.
  • Allow for some automation - example, paying certain employees a shift bonus that is coded within the time cards. Saves hours as it was manual before to obtain.
  • Payroll process.
  • All one system - from HR to time cards to payroll.
  • Reporting - it is getting better, but still requires some tech skills. We want to be able to pull any information in the system no matter what table they are in.
  • Entitlements could be a little easier to setup.
  • Professional services - gets frustrating at paying for any help.
The one system is a major plus with no separate mainframe.
October 23, 2018

Live love dayforce

Lauren Friedland | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Dayforce across our entire organization. It is great having everyone’s information on one network.
  • Enhancements on their product.
  • Organization of information to make it clear to users.
  • Support portal.
  • Benefits section seem to be more complicated then it should be.
  • Dayforce sometimes errors out.
  • Release notes are sometimes confusing.
I believe Dayforce is well suited for any company. It has made our company more efficient and organized.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cerdian Dayforce is being used across the whole organization. Prior to Dayforce, the company was using multiple applications for various purposes (Ceridian Powerpay for payroll, PDFs for performance management, epost for earning statements, another website for booking time off). We stored all employee data in Excel. With Dayforce, we have been able to integrate everything in one application - we use the performance management, time off, and payroll modules in Dayforce along with reporting and analytics. There is more consistency and accuracy with our employee files and data. The process has been streamlined and employee experience heightened.
  • Customer Support Line - the representatives on the support line are knowledgeable, helpful, and fast allowing us to resolve issues. For example, if I have a question for payroll, calling the support line is fast with very little wait time to reach a representative.
  • Listening to suggestions - having a website where we can suggest ideas allows us to feel more integrated with Ceridian. Having our voices heard and seeing our suggestions become actions is not something we've had before.
  • Performance Management - being able to customize the module more (for example, allowing managers to give ratings to their employees without require employees to provide self ratings)
  • Controls - putting another layer of control in place when someone is added as a Client Administrator in Dayforce.
Dayforce is suitable when an organization is using multiple vendors for different purposes. Dayforce brings everything in one program. It's suitable when a company doesn't need a lot of customization and is looking for something out of the box.

Scenarios where it may be less appropriate is when a company wants to really customize the application, specifically to their business needs.
October 23, 2018

Dayforce Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Ceridian Dayforce is being used across the whole organization. This helps us communicate with all employees and managers on a daily basis. All information is connected and we are able to work together on processes.
  • Calculating pay across timesheets and paystubs.
  • Configuration of features. You can make it as unique as you need to.
  • Having information available throughout the organization.
  • The Schedule Planning > Shift Rotation screen is hard to use and time consuming. It would be easier if it had a filter option in order to find employees and update their shifts instead of scrolling and individually selecting each day.
  • The authorizations on the Timesheets screen is not linking properly to the Pay Admin Checklist screen and does not reflect authorized records . If the screens can be linked more seamlessly, it would improve our processes.
  • Reports do not always work.

Dayforce is well suited when needing to communicate across the organization and information is readily available.

It is less suited when transferring information from one screen to another and sometimes it does not link over properly.

Dayforce could be improved if more features were seamless.


October 23, 2018

One source of Truth

George Toy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are utilizing Ceridian Dayforce (CD) across the entire organization. CD has addressed the multiple systems that we had in place and provide one source for data.
  • The integration of data by not having to enter redundant data in each of the available modules.
  • The workflows (WFM) are such an advantage when applying compliance and consistency in applying processes. Also, inclusion of Leaders awareness of what is being applied in their respective areas.
  • Payroll / timekeeping integration with the numerous pay policies that we have installed in our organization along with customized work schedules.
  • Every module and process should have options for customizable Alerts / Notifications that can be integrated with MS Outlook and Email.
  • The Attendance Tracking function can be programmed to be more User friendly - along with customized reports.
  • The Recruiting module can be enhanced to allow customized declined letters or correspondences.
I can see the Ceridian continues to improve their products and be proactive to Clients needs.
October 23, 2018

Ceridian: oneforce!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Ceridian is used all accross the organization. We are using it for Payroll and HR purpose, but aim to have the employee have a one site for all HR topics (performance, training,..)
  • A one site experience for all HR topics..
  • A global systems (can configure more thsn one location internationally)
  • A system that is always improving and hearing clients needs.
  • The possiblity to have the access configure on the role instead of the user.
  • The possibility to have more than one direct supervisor.
Ceridian is well suited for any retail company. It is a little bit harder to configure the jobs/positions when they’re not a direct link between a job and department.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Dayforce is currently being used as a shared service platform for HR, payroll, and benefits, for my company, as well as, 20+ subsidiary companies under our service umbrella. It allows us to handle our payroll and workforce management needs, including time away from work, timesheets/timeclocks, time-off requests. Also, we use Dayforce for our benefits enrollments, and life event changes. Basic HR information is also stored.
  • Payroll - We have many different pay groups and pay frequencies across the many different companies in which we provide service to. The pay process is generally reliable, and consistent across many different variables.
  • Benefits - Dayforce has been able to successfully accommodate the many different plans, options, and rates. The straight-forward Open Enrollment process allows employees to easily input any benefit changes on an annual basis.
  • Support Team - Over the last 12 months the quality of the Support team has greatly improved. With a unique company, we tend to have a lot or unique situations, so we end up turning to support to get advice or clarification on many items. They are generally quick, efficient, and follow up to make sure the answer is satisfactory.
  • System Administration - The organizational setup including the Jobs/Positions table, and the department tables are universal for the entire platform. I wish we had the ability to separate these out by legal entity to help delegate some of the responsibility within a complex organization.
  • HR Admin - The Employee Data Mapping Rules generally end up causing more problems, than the time and effort it is supposed to save. They provide only a limited number of fields to help generate other data of, it becomes nearly impossible to truly expedite the hiring process.
  • Silverlight vs. HTML - I know this is an issue that they are gradually solving, but it is still a critical issue that was not solved soon enough. Especially from an administrator's point of view, I hate having to toggle between IE and Chrome. Chrome is faster and much more reliable; however, not all screens are compatible.
Dayforce seems particularly good for companies in a retail or manufacturing environment, due to its extensive history and reliability in the areas of time collection, flexible scheduling, and payroll rules for non-exempt employees. Dayforce is not very well suited for companies that are complex in their structure, are more "flat" in structure (smaller hierarchy from top to bottom). The lack of flexibility to accommodate multi-entity organizations, really makes Dayforce a struggle to use.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Ceridian Dayforce is being used for general employee timekeeping/WFM across the entire organization. But it is heavily used by our HR department. Dayforce addresses our business needs for an integrated benefits/HR/payroll platform to run our internal business operations.
  • Highly customizeable via multiple features that have high level of detailed setup configurations. For example, the Entitlement feature allows you to set up very granular rules and timing recurrences for when/how employees should accrue sick/vacation/floating holiday time.
  • Continuous calculation of payroll. All changes made in the system can be brought up to current for payroll with the click of a button.
  • Automation of HR related Dayforce functions. Using the Data Mapping rules, you can configure Dayforce to automatically populate data into employee profiles, cutting down on manual administration.
  • Reporting. Dayforce's reporting tool is rather basic in what is readily available and understandable by customers without Support intervention. To really get the most out of the reporting tool, you need to have a good understanding of writing SQL queries and how Ceridian's database is constructed, which is not readily disclosed.
  • Upgrade releases. There are constant system upgrades and hotfixes being applied in the system. They come constantly and it can be hard to keep up with the constant changes and new features, but there are also the bugs that arise with each new release or hotfix that can interrupt daily operations.
  • Platform stability and speed. Because Dayforce is currently being migrated away from Silverlight and to HTML, the platform is unstable and prone to freeze or crash after prolonged usage.
Dayforce would be well suited to a company with a good HRIS team that is ready to study up on the system prior to implementation. Dayforce's high degree of customization makes it a powerful tool with great potential but requires great care in configuration and a solid grasp of all of the various features and tools packed within the software.

Using Dayforce would most likely be overkill and less desirable for smaller companies, as it can be difficult to constantly update and change the configuration of the company as company size and business complexity scale.
October 23, 2018

Ceridian Dayforce Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dayforce is being used for North America for timesheets, payroll, manager and employee self service, performance and recruitment. EMEIA and Asia are using it as well except for timesheets and payroll. It helped to consolidate our systems.
  • Consolidation of multiple HR and Payroll systems.
  • Manager self service from a global perspective - being able to see all applicable currencies to utilize the comparison charts and reporting effectively.
  • HK, Japan, Malaysia, Korea, Germany, etc global payroll in one system.
  • Allow employees to attach their resume when applying via LinkedIn (our managers are requesting this).
  • Allow us to schedule reports for designated users instead of just roles.
  • In the hiring form in recruiting, please pull all the data such as home address and phone number into the form since the applicant has already entered it (less data entry).
  • In recruiting, we made “vacating employee” a mandatory field. The error code when left blank is incorrectly labeled and should read “vacating employee is missing”.
  • Allow managers and employees to see their postion, pay, grade, bonus history.
  • Fix the org chart. It cuts off titles and names. It would be nice if we could get rid of our org charting software with Insperity Org Plus if Dayforce’s org chart would allow employees to see the entire organization and if it would look more professional (see Org Plus). Also, if it could be printed via pdf in Reporting. That would be awesome!
  • Allow workflow and req approvals in the app.
  • Allow open enrollment in app.
Well suited for US, still needs some work for global employees. Implementing compensation will be interesting...
October 23, 2018

Needs Work

Score 5 out of 10
Vetted Review
Verified User
Incentivized
We presently use Dayforce for payroll and time and attendance. We also have our benefits and self service for employees with Dayforce. Honestly we have had some issues, this is why we have been to the conference.
  • Employee Friendly
  • Report writer
  • Benefits area - too many manual processes.
  • Leave of Absence
  • One size does not fit all.
  • Contacts that you work on for the feeds.
We were on Ceridian Source 500 we believed going to Dayforce would help us with our processes. Honestly we have gone backwards and have more manual processes. We believe it was our implementation team.
Randy Rasmussen, SHRM-CP, PHR, PMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We will be using Dayforce across our whole organization for payroll, timekeeping, benefits, recruiting, onboarding, performance, and learning management. We are combining several of these processes into one system, and replacing some very non-functional systems. Dayforce will address several system limitations that we currently face, especially the ability for managers to maintain and approve timesheets and time off requests from a mobile device. Also, we currently do not have an online method for hourly employees to request time off; this will be fixed by Dayforce.
  • One employee record! This greatly simplifies the functionality of the many different Dayforce modules, since they are all driven by the same employee record. No problems with lack of communication between different databases.
  • Continuous payroll calculation. Because of the integration with one employee record, any change to an employee master record or benefits enrollment is instantly reflected in the payroll calculation, which can be checked and re-checked at any time during the pay period.
  • Flow of information from Recruiting, to Onboarding, to the HR employee record. Because of the integration, when a candidate applies for an open position and begins to enter their name and address, they are starting to build their own employee record. This cuts down on re-keying of data, which reduces data entry errors.
  • Better training for the ad hoc reporting module. The only way to really learn this now is by trial and error. It would be great to have a more detailed user guide and some advanced training courses.
  • Paycheck calculator for employees to try "what if" scenarios. This has been on the back burner for a while; would love to see it rolled out.
  • The HR import functionality is too complicated. It should be easier to mass import changes to a group of employees.
Any company over 300 employees would benefit from using Dayforce, especially if you need to combine functions like payroll, benefits, recruiting, or performance management. I wouldn't recommend Dayforce to a company less than 200 employees. It is too complex for them to get the full benefit.
Jeffrey Lindquist,PHR,SHRMCP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is going to be used across the organization with Manager and Employee self-service, workflows in performance management and hopefully with a lot of training the compensation management.
  • Puts HCM in the hands of employees and Managers to make informed decisions.
  • They have been around for a while and typically score as one of the top HCM software companies.
  • They listen to their customers in providing a better tool.
  • Support can sometimes be difficult to receive.
  • When moving from the legacy product, HPL, not all of our history was being brought over.
  • As we have started implementation we are getting a lot of 'no's to our requests for help on the legacy product.
Its mobile app puts the information in the palm of your employees hand.
October 23, 2018

Not from HR

Score 5 out of 10
Vetted Review
Verified User
Incentivized
Ceridian Dayforce is used by all employees. We love how easy Employee Self Service is to use no matter if you sit by a computer or work in the warehouse!
  • Ceridian wants to be your partner and wants you to succeed.
  • Ceridian employees are exceptional individuals who after a short time become your friends.
  • Ceridian continues to improve their products and push new things out in order to make clients lives easier.
  • Customer Support in my opinion needs more training.
  • Integration needs to be looked at as we and many other companies struggle with integrations. They are not programmed correctly and we spend hours on checking and rechecking them. Please, please fix it.
I think Ceridian is little behind with few things, for example:
- Ultimate Software's Customer Support is very flexible and I could give access to parts of it where Ceridian's Customer Support is ALL or nothing
- Payroll Chat on Line is another thing that Ultimate has and that is monitored by Ceridian Payroll Exports. Payroll only has to chat with them to get answers quickly. It is the responsibility of the Ceridian Payroll Exports to open a ticket on behalf of the customer. How great is that!
- Reporting (Cognos Chat on line) is another great thing that Ultimate has and that is monitored by Ceridian Cognos experts - same as with Payroll the Ceridian Cognos experts open ticket on behalf of the company.
The are many others where I would propose for you to make changes/modifications to stay on top of it.

Score 2 out of 10
Vetted Review
Verified User
Incentivized
We utilized Dayforce HCM for payroll, benefits, onboarding, recruiting, benefit file feeds, LMS file feeds, performance management system file feeds, gl.

Our system is utilized by all users in one manner or another.
  • Ceridian is great at updating their products.
  • They are expanding their support staff.
  • Ceridian updates/upgrades their product without proper support too often.
  • Trainings are not thorough enough and there is no customer specific training available.
  • Reporting is too technical . Not being able to call upon exact field names in reporting is hinderous.
The product is not very intuitive or user friendly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dayforce is being used across our entire organization to process payroll and distribute paychecks to the divisions and employees. We replaced our payroll system with Dayforce in 2015 and have loved it since making the transition. The ERP we use doesn't work greatly with Dayforce at the current moment but we have some ways to work around the issues.
  • Dayforce does a great job of working with it's customers to solve problems. The support site is simple to use and the customer service rep that you are assigned helps you escalate issues if they aren't getting escalated quick enough through the support site.
  • Dayforce has been pretty easy for us to use beginning from day 1. I haven't gone through a year end yet as I just moved into the payroll manager role and am curious to see how it goes.
I would recommend Dayforce to any payroll or human resource professional that is looking to improve upon their current payroll process. Dayforce makes it easy to transition and works with you to accomplish the goals that you deem important.
October 23, 2018

1st year client

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's being used for human resources (workflows, recruiting, HCM), payroll processing, and benefits management.

We replaced ADP for more functionality and access to data, as well as for creating workflows to streamline our current form based system of submitting changes from benefits and human resources to the payroll department. This is still under development. Access to employer and employee payroll data and continuous payroll calculations is extremely helpful.
  • Continuous payroll calculations that allow you to enter payroll adjustments and see what the paystub looks like in real time, as well as view updated payroll reports.
  • Ceridian's online support center allows you to submit incidents to pose questions or fix technical issues within the system.
  • Web-based access to process payroll from any internet location.
  • While there is a lot of data available, it is difficult to develop custom reports from an end user perspective without help from Ceridian.
  • Customer support should have dedicated teams that have an in depth understanding for client databases, so that they can more effectively provide support.
  • Navigating around the system is not always quick. Ceridian needs to look at how to make this quicker, regardless of the size or complexity of the database.
While my list of Cons talks about speed in navigating around and difficulties associated with developing custom reports, I think there lies an immense potential within Dayforce once these issue are resolved. This is because of the vast amount of data that lies in the system - that needs to be understood and tapped into.
October 23, 2018

Short review

Shirley Terrell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Across the entire organization: Time and Attendance, Self Service, Payroll.
  • Keeping track of entitlement balances for vacation, sick time, floating holiday.
  • Payroll processing for multistate locations.
  • Identifying tax jurisdictions based on where employees Iive/work and attaching these to employee records.
  • Simplify report writing.
  • Include tax documents, amendments, and inquiries of tax notices in Dayforce and get rid of source tax online.
  • Simply adding positions and locations to employee record.
Well suited for adding new hires and terminations to HR records. Well suited for Workflow Management and for approvals and identifying who made the changes. Also well suited for self service to employees- to add direct deposit info, address changes, tax updates etc.
October 23, 2018

Ceridian Dayforce review

Score 9 out of 10
Vetted Review
Verified User
Incentivized

Ceridian Dayforce is used by our organization to process payroll utilizing WFM, Benefits and Payroll.

We process a payroll almost every day due to the laws in Alaska and since we have layoffs almost every day when their fishing contracts end, this creates a lot of commits in Ceridian and we are able to have next day direct deposit.


  • The ability to commit with next day direct deposit.
  • The ability to create W2c's as needed, even though I only needed to submit a few.
  • The payroll register has the data I need for researching taxes.
  • Report writing, being able to add the fields I want without knowing how to select a different topic table.
  • The My Pay Silverlight feature is faster than the new Payroll HTML feature.
  • Being kicked out of the system frequently.
We have a unique set up within our Payroll and WFM features for Daily, Case and Annual workers. These hours are not always calculated correctly when they import into Payroll and we frequently need to research the cause of why this occurred. Some of this of course if our own internal process.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Dayforce HCM for payroll, benefits, time and attendance, on boarding, records management and looking into learning as well. For payroll, benefits, records management it addresses payroll and HR. For time and attendance as well as the HR profile it addresses all employees The biggest business problems we face are two things… One is the program is always changing and evolving (in a good way) and second is it’s tough to train all of the employees across the country on how to use Dayforce on their end. Overall though, it’s always an internal company issue and not usually a Dayforce issue.
  • Payroll compliance and continuous calculation. I have a Haverhill professional I am never worried about different tax laws and regulations as Dayforce takes care of it all.
  • Customer support. They are always happy, helpful and knowledgeable people easily accessible for all Ceridian customers. They also have an ideas portal where it allows other customers to share experiences and help each other out.
  • Intuitive program. For me, I feel like the system is very intuitive and I do not have a hard time navigating through anything at all. I have also heard the the same feedback.
  • The picture option with in the Dayforce profile Never works for us… It would be nice for that to work out as we have tried many different ways and different kinds of pictures, and they all still look distorted.
  • I would like to do all my administrative tasks within an iPad however some options aren’t available. I do believe they will be coming out with options for iPad soon which will be very helpful.
As a payroll professional, the biggest thing for me is the fact that all legislative compliance has been taken care of for me, as well as all of the continuous calculations. What this means is that if there are any changes within a pay period on an HR profile, Dayforce will take care of all the calculations for me.
Suzanne Luciano-Tejada | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Alliant uses the Ceridian Dayforce WFM product across our whole organization. This product addressed our time & attendance issues.
  • Ceridian Dayforce's team members listen to their clients needs and helps them find solutions.
  • Customer support can use some improvement. May mean needing to hire more support staff as their client base grows.
Dayforce WFM is simple to use for our employees and easy for us to maintain.
October 23, 2018

Dayforce saves the day!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our entire employee base is now on Dayforce. We have integrated the Recruitment, Benefits, Payroll and Performance Management modules to date. Dayforce has streamlined a number of our processes that were housed on different systems.
  • Performance management is a very customizable and easy Module that employees and their managers can use, and it's easy to update the status of performance to date. The conversations tab allows the recording and tracking of information between the employee and their manager but also for notes that are strictly for themselves.
  • Benefits module allows the open enrollment period to happen with ease by walking the employee through the open enrollment with a step-by-step guide, in the form of new windows that list each step of the process so that it’s not overwhelming. Employees can also see what they’ve selected after the fact.
  • The recruitment module allows employers to create a talent pool for talent that may fit a role at the organization that may not be open at the current time. Ultimately saving the hiring manager and the recruiter time seeking qualified talent.
  • Time off requests - when employees submit their time off request and the payroll has been submitted, the vacation request indicates “pending” and does not allow the manager to accept or decline the request and it becomes frozen in the system causing confusion for the employee and the manager as to whether this has been accepted or submitted. Fixing this would relieve a lot of issues that we face.
  • Recruitment - candidates are not able to submit a cover letter in addition to a resume unless they include this in the single file in addition with the resume.
  • Performance - when adding a comment under a specific goal it should automatically link to this goal however from time to time it doesn’t.
Streamline processes that are in different systems or software.
Ethan Robinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dayforce is our human capital management solution that handled all of our benefits, payroll, recruiting, performance review, and compensation needs. Before Dayforce, too many of our processes were manual and disconnected. Now, we are making smarter business decisions because of the information that is now readily available to our supervisors, managers, and executive teams.
  • Single platform connectivity.
  • Very intuitive user experience.
  • Customization to specific business needs.
  • Pricing is linear.
Their range of products in the Dayforce platform is exceptional - I haven't seen another software in its price range that competes.
October 23, 2018

I recommend Dayforce

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company is currently using Dayforce HCM for Payroll, WFM, My Plan, T&A, Recruiting, Onboarding and recently added Performance. We used the system to streamline many aspects of the company; however, in my opinion, going paperless as soon as we started with Dayforce was a huge win for us!
  • Listening to customers and considering feedback for future releases
  • Compliance is always #1
  • Continuing to change with the times and pushing customers to stay ahead of the curve as well.
  • Moving from Silverlight to HTML has been a process. We would love to see updates on the HTML areas as well as the completion of moving from SL.
Dayforce is well suited for any company, big or small. Ceridian has the capacity to take on any sized client and help make work life better.
October 23, 2018

The Dayforce Family

Vickey Corder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dayforce to process our semi-monthly payroll. We will be using Dayforce for open enrollment in November and benefits in 2019.
  • Recalculating payroll quickly
  • Very user-friendly
  • Lots of training and documentation
  • Great customer service
  • Some general customer support people don't know the product as well as they should
  • More core add-ins instead of customers having to pay for add-ons
  • More user groups
Ceridian is well suited for HR and payroll needs. It does a great job in timekeeping. [It] Needs more robust design in performance management.
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