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At my company, we each have multiple projects to handle at one time, and all of these require collaboration. monday.com has allowed our …
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What is monday.com?
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines…
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Team Collaboration (2157)9.191%
- Task Management (2200)8.989%
- Workflow Automation (1914)8.383%
- Resource Management (1878)8.282%
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Video Reviews
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User Review: How Monday.com Competes with Larger Project Management Tools
04:52
User Review: monday.com Works As A Tool To Promote Work Flow & Collaboration
02:26
monday.com Review: Makes Community and Events Management Work A Breeze
04:03
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What is monday.com?
monday.com Work OS is an open platform designed so that users can create the tools they need to run every aspect of their work. The visual interface includes building blocks like Apps and integrations, allowing teams to build or customize their work solutions.
Whether users need to streamline a sales pipeline, create a marketing campaign process, run a robust CRM, or build a project management tracker – monday.com aims to provide a collaborative space for teams to stay aligned, agile and efficient, in everything they do.
monday.com offers a 14-day free trial, no credit card required.
monday.com Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Team Collaboration
- Supported: Support for Agile Methodology
- Supported: Document Management
- Supported: Email integration
- Supported: Mobile Access
- Supported: Timesheet Tracking
- Supported: Change request and Case Management
- Supported: Budget and Expense Management
Professional Services Automation Features
- Supported: Quotes/estimates
- Supported: Project & financial reporting
- Supported: Integration with accounting software
monday.com Screenshots
monday.com Videos
monday.com - Making teamwork click
Users Testimonials | monday.com
The monday.com 2020 Evolution
monday workdocs are used to brainstorm, sync, and collaborate across teams without leaving the workspace. Communicate within the context of work by adding to a Doc — boards, and dashboard widgets.
monday.com Integrations
- Google Drive
- Slack
- Zapier
- Dropbox
- Asana
- Trello
- Microsoft Teams
- Box
- Zoom
- LinkedIn Marketing Solutions
- OneDrive
- Zendesk Suite
- Shopify
- Stripe Payments
- WooCommerce
- Pipedrive
- Mailchimp
- Meta Business Suite
- HubSpot Marketing Hub
- Typeform
- Clearbit
- Jotform
- Eventbrite
- Jira Software
- GitHub
- PagerDuty
- Toggl Track
- Basecamp
- Harvest
- Todoist
- Copper
- Google Calendar
- Twilio
monday.com Competitors
monday.com Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish |
monday.com Downloadables
Frequently Asked Questions
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
Reviewers rate Team Collaboration highest, with a score of 9.1.
The most common users of monday.com are from Small Businesses (1-50 employees).
monday.com Customer Size Distribution
| Consumers | 5% |
|---|---|
| Small Businesses (1-50 employees) | 35% |
| Mid-Size Companies (51-500 employees) | 40% |
| Enterprises (more than 500 employees) | 20% |
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Reviews and Ratings
(4687)Attribute Ratings
Reviews
(1-25 of 514)Companies can't remove reviews or game the system. Here's why
April 08, 2024
Helpful and easy to use work management tool
I am a member of a tech startup which offers unique projects that are difficult to keep track of. Our team has several levels of experience with using applications and the user friendly interface has all of employees engaging with our company's platform from day 1.
- Friendly to non-technical folks
- Allows for teams to interact on a workspace
- Variety in the type of columns
- Offering a IDE and marketplace for customization
- The use of activity log not being able to be exported, some of our users added data to the activity log and as a result have accidentally created a data lake on the application
Project management, task flow / work-flow management and time tracking as well as a Key Performance matrix with a scorecard for each team member to record their own scores for performance management.
- Simple and easy to use
- Excellent support and how to video's and articles
- Integration with Google is great
- Ease of reporting and tracking - Export to Excel
- Mobile app also easy to use and quick to update
- Ensuring I have set up a Private board vs public board is not clear - it would be useful to have an additional alert when creating a board as I work with sensitive information. It will eventually be used in a team based environment but while I test the boards, they needs to be private.
- Time tracking is clumsy, could be easier to record
February 09, 2024
monday.com FTW
monday.com sits perfectly in-between having a pre-built off the shelf program and building your own from scratch. It's flexible enough so you can build your products yourself without relying on external developers. And it is high level enough so it's easy to pick up and teach yourself how to use it. I am completely self-taught and have built boards that now support various teams with project management, operational flow, a Llama farm (I'm not joking, check it out). And I'm not the only one.
- Easy to pick up
- Online community
- Flexible
- Provides built-in examples
- Importing data to existing boards from outside of monday.com where there is no integration, e.g. Excel. When I try to update some field in bulk, it creates new items.
- Pricing for Enterprise is very expensive. Similar products can be found at half the price. That said, I know monday.com is certainly the best product.
February 09, 2024
Great but the billing model is awful
We use monday.com across our entire business to keep track of work deliverables in a coordinated, ordered and accountable fashion. Since our organisation adheres to the ISO 31000 risk management framework, we get to break down objectives in monday.com into specific, measurable, attainable, relevant and timebound sub-objectives. In this way monday.com facilitates our creation and maintenance of value. Without monday.com, or using alternative products (with one competitor product excepted), we would deliver less value and deliver slower.
- Allows for customisation in terms of our risk management framework
- Outlines outstanding work under "My Work"
- Allows for notification of colleagues in an clean and smooth way.
- The billing model is awful for small businesses! monday.com makes you feel like they are doing you a favour. You literally pay for seats you don't use. The billing model should be a per seat model!
- There are too many addons from monday.com and 3rd party vendors that you have to pay for. The value of those addons is debatable are often rebuildable outside of monday.com in a single use spreadsheet (which pay monthly for an addon that you only need to use once in a while?) or organisations are already using something else in their tech stack for that addon.
February 07, 2024
monday.com delivers our Deliverables and drives User Acceptance
We track projects, deliverables, bits of data, parties, events, and even more compliance and governance matters. Notably, monday.com is used by Project Managers and non-Project Managers. monday.com found a deep following within our organizations. Primarily because it is simple for all to implement. However, it is also implemented org-wide because it is colorful. We found color drives acceptance amongst our creatives.
- Fast creation of a task list
- Easy build-out of columns and details
- Quick, colorful visualizations
- Support Team is quick and responsive
- List of 3rd-Party add-ins is both extensive and growing
- Sub-Tasks are not as flexible as main Tasks. For example, I cannot ROUND the summary of a set of SubTasks. So I create a Formula to ROUND the SubTasks.
January 02, 2024
Use monday.com for tasks, teams, and timelines.
We use monday.com to manage projects and tasks. Various projects such as: art design, group formation, and people management. It helps us ensure that no one falls through the cracks in our pathways and pipelines. It provides peer accountability because others can see the deadlines associated with a task. It helps anticipate milestones with creative design.
- User Experience (UX)
- App, Mobile, and Web Experience
- Team Collboration
- The inbox feature can get a little backed up. It's helpful to reduce notifications.
- Reduce pricing per user.
January 02, 2024
Monday.com review
We are using monday.com for program management and also as a tool to manage documents for internal use. It assists the project team in planning work and is also being used to collaborate and exchange information. It is a good tool used by senior management to look at a bird's eye view of how a project is performing
- I like the flexibility of monday.com to specify custom fields and types of fields. One can have as many fields as necessary including different types of fields
- I like the automation feature that creates tasks automatically or updates tasks automatically
- I like the dashboard feature
- I would like monday.com to improve the functionality to inherit permissions from the master board. Every time a new board is created, permissions need to be set
- it would be great to allow boards to have boards within them. Currently we can have as many boards but not boards within boards
- It could have more folders. Only maximum 2 folders are allowed
- It could have better subtask functionality. If sub tasks are created, there are lot of clicks and scrolling
December 12, 2023
Project management made easy!
We use Monday.com for project management. We can track the progress of a job from start to finish and updates are in real time. As our company grew and we opened up other offices we were finding it difficult to keep up with where everyone was on the project and what still needed to be done. The mobile app works well when you're in the field. We can input everything our field guys need when on a project.
- Automations
- Sends Reminders
- Instantly updates
- I'd like to be able to change size of the groups the way they appear on board
- I'd like to be able to rearrange groups on board by category not just items.
- I wish there was a person to call for questions.
December 08, 2023
Monday a good decision for your company.
Well, it helps to organize the information and also share it with other teams or areas; I think that it's really great to improve the communication between areas.
- Share information between areas.
- Improve the organization of information.
- Connect all the teams in the company.
- The mirror tool, I would to use it with sub items too.
October 03, 2023
Administrative Specialist and wearer of many hats!
Score 9 out of 10
Vetted Review
Verified User
Oh, there is no case. We simply use it to keep everything in one place, where information can be accessed by everyone. This makes it less confusing and it's been nicer with organization since we started to use it. I simply like it because I am ADD and dyslexic. This helps me so much! I confess, I am still learning as I go so I cannot give it 10 stars. People like me just have to concentrate a little harder and this CRM makes my life so much better!
- helping with keeping track of last dates I checked something.
- the boards have sub-boards that you can add additional information to
- Can make your to-do list
- can collaborate with everyone at the same time (real time)
- I am still learning the board, simple, easy instructions could be broken down better.
- could add a private journal section for a worker to be able to privately vent.
- I have been frustrated with the "help" section.
September 19, 2023
Game Changer!
monday.com is my daily activity tracker. It keeps me on the loop of the most recent updates of my team and future projects as well. We run every project here, 1:1 and also items for discussion on the agenda
- Keep track of evert single item
- Automations that are a game changer
- Intercommunication between different boards
- Customized notifications
- Keep everything in 1 place
- Automations are limited to updates it woud be nice to update any siingle column if needed (tags for instance)
September 13, 2023
3 Weeks in and Loving it.
We are using it first in our service department. As a way to introduce it to our organization and see if it helps us improve: communication within the department, tracking completion rate and open service items. I have used other products, but after three weeks, this seems a better fit. We have purchased a monthly subscription and will continue to utilize it for the next 6 months. Currently, we log every address with an open service need, then add individual tasks with eta of completion. Each task has tags that can then be sorted by type of work to be done. Allowing us to determine if in-house service is going to be used or hiring out 3rd party subcontractors.
What has worked well for us is ease of use and a very low learning curve. The monthly subscription makes the entry point low enough to avoid a drawn out budget conversation.
What has worked well for us is ease of use and a very low learning curve. The monthly subscription makes the entry point low enough to avoid a drawn out budget conversation.
- Easy to create, track and share tasks
- Turn tasks into a calendar
- Assigning tasks to other team members
- Easier use of automation for common groups and items
- Possibly a column option for each item that shows the last time it has been edited/changed
September 13, 2023
Sweet Process Workflow Creator
We use it to create workflows for new processes, especially processes that are likely to change often.
- Workflows for new processes
- Boards for tracking completion of tasks
- Assigning tasks and notifying users of tasks
- Connect with outlook for easy notification
- More connections with major software products
- EDI feeds with HCM and HRIS systems
September 13, 2023
Adaptable software to any business need
This is truly a software that adapts for all Business needs. We use it for project management, processes, time tracking, analytics and more. We invite our clients to view their boards to provide them with some transparency and setting expectations. Monday Docs is also a great tool, we use it with our clients for our meetings. We can create an agenda and take meeting notes, then we can easily turn the Action Items into Board items. We also love Monday Forms, we use them for a variety of needs from creating a ticketing service to capturing survey information. The Analytic tools make it easy to make sure the work is getting done, putting together our survey results and even pulling in data with plug-ins for overall performance. There are so many ways to use it and there are a lot of great templates too to get anyone started, plus the software is easy to use.
- Project Management & Time Tracking
- Forms and Documents
- Adding the Plug-ins and working with other software t
- Adding links to files
- Software is easy to use and navigate
- Slow or lags and seems to have issues but they are communicated when things happen
- Have the ability to create Folders in Folders for different projects under the same client
- Automation seems to fail and has to be reset even if it shows as being active still
September 12, 2023
monday.com is AMAZING!
I use monday.com to organize projects we receive. One of the main issues is that things would fall through the cracks because there wasn't just one platform everyone was able to use and stay connected.
- Organize
- Help Communication in the office
- Keep everyone on the same page
- Easy to update
- Make the formula examples a little more thorough
September 12, 2023
Do Not Hesitate to Try monday.com
Our marketing team has many, many projects going at once. We also have sub-teams within our primary team. We use monday.com so that everyone can see what everyone else is working on at any given time, as well as to track what we've accomplished. We use monday.com for our blog's content calendar, social media calendars for two different organizations on 10+ platforms, daily task management, collaboration, and as a central hub for many important documents or brainstorm session notes.
- Flexibility - No matter what the project or challenge, we've been able to find a way to do it in Monday.
- Collaboration - It's so incredibly easy to collaborate with other team members.
- Automations - The automations in monday.com help streamline processes and save us time.
- I wish there was a way to auto-populate the date column within a group so that there's one item for every day of the month.
- Sometimes I wish there were more color options - or that you could use custom colors.
- I wish monday.com could directly integrate with every major social platform to eliminate the need for a service like Hootsuite or Sprout Social.
September 11, 2023
Unveiling the Powerhouse: A Comprehensive Review of Monday.com
We use monday.com to assist in our workflow. All of our projects are on there, with all steps and which department is responsible for each step. It allows us to easily keep on top of what has been done, what needs to be done, and what the upcoming schedule is. Since we started using it, our workflow has greatly improved, and our communication is much better as well. The automations that are available have taken our use of it to the next level, but we are still only scratching the surface of the capabilities.
- Automations and Integrations are key
- The color-coding makes things easy to see
- The subitems allow us to add more detail to each stage.
- I wish there was a way to delete multiple notifications at a time. Right now, you can mark all as read, but you have to delete each one individually.
- Changes are constantly being made, like changing the font on the site, or rearranging icons, or changing the functionality of icons, or what the first loaded page is. While added functionality and added features are always nice, universal changes like the ones I mentioned affect our use because we get used to how things work and then it changes, forcing us to "relearn" things and adapt our procedures. These "unnecessary" changes should be made optional, like being able to change to the new font or continue using the old font, etc.
- I wish there was a little more customization option on the automations, like to use if-then statements.
August 30, 2023
Solid product, with high potential
We use monday.com in a variety of ways here.
1. First and foremost, we give all team members and departments training on monday.com so that they can use it to optimize their day-to-day or build workflows to fit their use cases.
2. We use monday.com to track company OKRs. We have company level boards (high level), then department level boards (low level). Our system works well, but functionality could be better. I believe there are items in the roadmap that will help.
3. Initiative tracking - general company initiatives
4. Ops workflows - we have a sync with Salesforce where opportunities get pulled in from SF with relevant metadata. Once in monday.com, our Ops team is able to delegate and track work that must be done for each opp.
5. Product management - we use monday.com to track our internal Product development efforts, everything from roadmapping to sprint tracking, bug tracking, etc.
1. First and foremost, we give all team members and departments training on monday.com so that they can use it to optimize their day-to-day or build workflows to fit their use cases.
2. We use monday.com to track company OKRs. We have company level boards (high level), then department level boards (low level). Our system works well, but functionality could be better. I believe there are items in the roadmap that will help.
3. Initiative tracking - general company initiatives
4. Ops workflows - we have a sync with Salesforce where opportunities get pulled in from SF with relevant metadata. Once in monday.com, our Ops team is able to delegate and track work that must be done for each opp.
5. Product management - we use monday.com to track our internal Product development efforts, everything from roadmapping to sprint tracking, bug tracking, etc.
- Relatively easy to share boards with external users for collaboration
- monday.com <> Salesforce integration is solid - one of the main reasons we purchased the product, but there have been issues with API overages which shouldn't be happening
- Ease of use - easy to get in and start building
- Recipes could use some work - would be cool to have better recipes for sub-items (related to my next point)
- High to low level boards and linking (ultimately need better rollups)
- Linked views of databases would be amazing... similar to the table views, but not
- Faster UI for larger databases ( I know this is being overhauled - awesome!)
- Would be great to be able to display last comment in a table column, or being able to drop in a comment in a table column and that populate in the comments
- Ability to hide table views and reorder table views - PLEASE :)
August 25, 2023
Great Organizational Tool
We use monday.com in various ways from tracking daily tasks to working through larger projects. We use the form feature for a lot of internal processes along with obtaining survey feedback. Every department in our organization uses monday.com for their teams for both individual and team tasks. We use both the board feature along with the dashboard features. The dashboard features make it simple for management to take a one glance look and know the current status of their teams work.
- automations
- forms
- organization
- reporting
- integrations - but these are being added pretty regularly lately.
- API with other products
monday.com allows for fast creation of boards, atomization
of actions, quick updates and more. I use it for basic note taking to detailed
work related trackers. I feel more productive and organized to excel in my job.
- Fast board creation
- Automizations
- Notifications
- Adding team memebrs or keeping boards private
- More flexibility and item connections with automizations
- Intergation between CRMs
August 24, 2023
monday.com Doesn't Make You Feel Like It's A Monday!
monday.com is used to streamline our workflow process. It has provided greater visibility to any items that may be 'stuck in the pipeline.' We used to run many reports and have to filter through a ton of data to achieve certain metrics. With monday.com, we have used it to build dashboards full of graphs/charts that provide us with live data instantaneously. Normally there are multiple monday.com tabs open in my browser and this has become a place to house so many of our processes/activities for work.
- The dashboards you can make are great
- The integration between boards and ability to mirror
- Customization of automations and it seems like an unlimited amount
- The notification adjustments that can be made to fit each users need/want
- The feature I'd love is to be able to tab between the boxes/columnswhen you are in the item card view
- Also in item card view, being able to print those
- Showing the overall total on a graph would be helpful. Right now you have to use one widget for the bar graph and another for the grand total
August 24, 2023
monday.com at a glance
I use monday.com as the main place for our workflow. From the BAU content on our site, to focused campaigns as well as calendars of content and announcements. Notifications and automations are key to the way we work and we use monday.com's extensive suite of automations and features to keep up to date with the various team members across various boards.
- Automations - an easy way to notify users in pre-approve and unique ways
- Update threads and tagging of users
- An equivalent of a Google Sheet page would be welcome
- A simple, multiple user calendar. One in which Annual Leave could be easily mapped.
August 24, 2023
monday.com for Program Management
I use monday.com to manage projects of various sizes as well as my own to-do list. I manage multiple concurrent projects as well as routine program management tasks and keep track of everything on monday.com. Being able to see all of my tasks across projects and workstreams lets me prioritize my work, stay on ahead of deadlines, and evaluate my workload capacity to prevent bottlenecks. By adding hours estimates to tasks and using the workload and Gantt views, I'm able to see how much capacity I have on any given week and can quickly respond to requests with realistic response timeframes to keep my stakeholders informed.
- Task tracking across projects and workstreams
- Workload balancing
- Maintain team visibility of work progress
- Outlook integration is clunky; it's hard to track recurring invites with updates
- Mirroring can get complicated, it would help to have a "zoomed out" view to see connections across boards.
- Would like to see more Agile-focused templates
August 24, 2023
Everyday is Monday(.com)!
My business is a diagnostic genetic testing facility, we are fairly new and growing fast. One of our largest problems is having software to track our multiple projects, patients, and testing. Not only that, but one that is able to grow with our business at the incredible speed we have seen, and not cost hundreds of dollars a PIECE for different portions of the software. monday.com hits every area we needed and teaches us every day other areas to help streamline our work. Their project management is incredible, their board creation is easy, even their automations come with training videos and easy to understand scripts to put into action. The software includes options that others would charge THOUSANDS for, and we still keep learning of better uses of functions every time they send out a new training or how-to video.
- Project Tracking
- Keeping to timelines
- Connecting with team members
- Automating background processes
- Easy to learn
- Affordable
- Double usage of colors (i.e. if I want two of the same shade of red for two different groups or statuses, but different individual items)
- The color green not being restricted to the 'done' effects
August 23, 2023
Why we recommend monday.com
Our busy insurance practice has to manage policy renewals, endorsements, claims, new business opportunities and queries. We use monday.com to keep track of for all our business activities. Great program!
- the ability to collaborate and transfer tasks to other team members
- being able to include an item ID in our correspondence makes locating the task in monday.com easy
- saving correspondence to a task
- diary for follow up
- being able to use color & highlight.
- I would like to see the search block moved to the right as have to wait when moving between folders.