Skip to main content
TrustRadius
TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Read more
Recent Reviews

TeamViewer Looks Good

9 out of 10
February 16, 2024
Incentivized
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very …
Continue reading

TeamViewer for all

5 out of 10
February 09, 2024
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another …
Continue reading

TeamViewer Review

8 out of 10
February 05, 2024
Incentivized
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am …
Continue reading

TeamViewer is a useful Tool.

10 out of 10
February 05, 2024
Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (420)
    9.2
    92%
  • Over-the-Internet remote session (414)
    8.9
    89%
  • File transfer (403)
    8.5
    85%
  • Instant message (370)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

7 videos

Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Return to navigation

Pricing

View all pricing

Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month (billed annually)
Return to navigation

Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.3
Return to navigation

Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.

TeamViewer Videos

TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $24.9.

Reviewers rate Remote Active Directory® management highest, with a score of 9.8.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2489)

Attribute Ratings

Reviews

(176-200 of 483)
Companies can't remove reviews or game the system. Here's why
Ejaz Hussain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • No issues establishing remote connection session even in low latency network.
  • Two-way files sharing capability.
  • Very easy to set up & manage the connections with unique session keys.
  • Flexible licensing costs.
  • More integration with third party tools are required.
  • Activities scheduling post remote connection is not possible.
  • Can optimize its UI for a better experience.
  • Version Compatibility is a major issue when connecting to a computer having the different version of the tool.
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Easy to use. It's a very short installation.
  • Mobile TeamViewer applications work well with a standard PC.
  • Affordable
  • We don't have to change our current screen sharing software to utilize TeamViewer.
  • A good internet connection is required for stability.
  • Some minor vulnerabilities (as with every screen sharing advice)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Reliable for always on-access, where VPN is not an option.
  • MFA at login provides additional security.
  • Random password one-time password makes accidental access harder.
  • Remote control is not very refined.
  • Tighter integration with windows security standards to make remote control useful.
  • Session recording could be improved.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Remove desktop.
  • File transfers.
  • Support chat.
  • Ease of access to remote machines.
  • It could be easier to tie TeamViewer into an Active Directory like Azure Active Directory.
  • It would be nice to be able to change the TeamViewer ID of a saved computer if a reinstall occurred instead of having to recreate the connection.
  • Have a way to remote monitor a desktop without the end user's knowledge.
Tyler Twitchell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Remote access to servers with an at terminal like experience
  • Easy access to multiple systems with little setup and hassle
  • Secure communication with multifactor authentication
  • The interface can be a little confusing to start with, but a little invested time overcomes this
  • Better organization for using with multiple systems
  • It is a solid program with few faults I can think of
July 19, 2022

Quality Software

Troy Alcorn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Remote control is quick and easy allowing smooth service calls
  • Installation is simple and customizable
  • Limiting the number of host machines I can save in my account listing is a big negative. I understand limiting the number of concurrent users, but just having them all on my list doesn't affect anything but my time trying to keep all my customers updated in a spreadsheet.
Nicolas Tenthorey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • TeamViewer is very easy to use
  • TeamViewer is known by most users and can rely upon it
  • Clipboard integration and screen sharing are very seamless with TeamViewer
  • Quick Connect client works well for users who don't already have TeamViewer installed
  • The Corporate version of TeamViewer lacks easy permissions and sharing between groups configured within TeamViewer. Each group has to be manually configured
  • TeamViewer doesn't have a tool to deploy itself, 3rd party tools or GPOs are necessary
  • Remote execution of commands such as installing software or launching scripts without connecting to an endpoint would be a nice feature. 3rd party tools are needed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Allows Remote Access to Computers
  • Has never worked improperly
  • Easy to Install and Use
  • Cannot think of anything that needs to be improved. It works wonderfully.
July 19, 2022

TeamViewer

Score 9 out of 10
Vetted Review
Verified User
  • Remote access to staff computers.
  • Help with troubleshooting.
  • Allows us to maintain physical distancing during COVID restrictions.
  • File transfer could be better.
July 19, 2022

TeamViewer Review

Michael Hylek | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy end-user interaction.
  • Easy file transfers.
  • Very simple setup and installation.
  • Chat is easy to use.
  • RDP performance could be better. Very pixelated.
  • Somewhat difficult to instruct users on how to download and install the client from their website.
  • Needs improved startup times for end users so that they can see their PIN numbers more quickly.
Score 10 out of 10
Vetted Review
Verified User
  • tranfering of files remotely
  • Unattend Remote control
  • instant chat box
  • Allowing multiple users to connect
  • connecting instant to users
  • More secured connection
  • TeamVeiwer Meteengs
  • Working in mobile phones
Anil Patil | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Remote access to system - You can do anything on a remote computer to troubleshoot system issues.
  • Remote log off & Switch user - Remotely you can log off or use the switch user option to log in with another ID on a remote system.
  • Wait for the Partner option you can use to reconnect the system again after you restart the system when you are connected remotely through TeamViewer.
  • If the remote user is not having any Admin rights then also you can use TeamViewer to connect that system by using windows Admin credentials.
  • We are struggling a lot to get access to all the things when the remote user is not having Admin credentials on the system. Sometimes we are facing trouble in connecting to the remote system through Admin login credentials in that situation if the user also does not have Admin rights on the local system then we are facing issues. If this is taken care of by TeamViewer then this one is the best app to work.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • It provides secure remote access to computers and servers.
  • Once it is set up and working, it is generally reliable.
  • It allows us to see an organized list of customers' computers that we have access to.
  • TeamViewer is very difficult to set up initially when trying to set up a permanent remote connection. It requires several steps that have to be done just right, or else it won't work, and doesn't give any indication of why it won't work.
  • TeamViewer is slow to make the initial connection.
  • Compared to other remote support products we use, TeamViewer lacks several features, such as the ability to see detailed information about a given computer without logging into the computer.
June 13, 2022

Simple and Useful

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Remote Connection
  • Reliability
  • Ease of file transfer
  • Installation is simple and customizable
  • User-friendly interface
  • Multi Platform Support
  • If either side doesn't work in the old version, that's definitely the worst feature.
  • It does not work properly if there is no fast and stable connection on both sides.
Manuel Hernandez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • TeamViewer is used as a simpler and more secure way to connect to the other party's PC.
  • With the paid version, you can establish a session by simply sending the URL to the other party, downloading the client software from this URL, and keeping it open.
  • It has reduced the method of access so that it is not complicated for the end user.
  • What I most want you to improve is the pricing system rather than the function. I want you to revive the purchase plan.
  • I feel that the version changes frequently, so I hope you will continue to work on it for a longer period and update it.
  • Certainly, considering the recent security updates, I understand that I want to maintain a new status with a subscription, but I'm concerned that it costs a lot.
Ankit Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • TeamViewer works great in all the environments.
  • It works on Smartphones, Tablets, and Computers as well.
  • It can be also used to transfer files, chatting, video calling, remote printing, etc.
  • TeamViewer is one of the best solution for remote diagnosing.
  • Its premium pricing is subscription based, and is a little bit on the higher side.
  • It doesn't work as expected on slow internet connections, connection breaks so often.
  • Remote wakeup feature doesn't work on many systems.
Score 10 out of 10
Vetted Review
Verified User
  • Full control of equipment remotely.
  • Compatibility with different operating systems.
  • Very easy to use.
  • Sometimes is difficult to connect and I got several errors before I can get connected.
  • It should have a version of the UI more adapted to mobile devices.
  • The possibility to control mobile devices.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Straightforward setup for both admins and users.
  • Very proficient file transfer.
  • All-in-one solution if you need more than desktop control.
  • Difficult to justify the price considering all other alternatives.
  • No self-hosted option which ended up being a deal breaker for us.
  • Customer support got worse over the years, difficult to reach out.
Steve Lollar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Connect to an end user's computer or mobile device.
  • Allows our IT department to support a remote workforce
  • Makes transferring files from one device to another easier
  • Some connections are periodically dropped
  • Speed of connection
  • UI could be simplified
Return to navigation