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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

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What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.6
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.8
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1404)

Attribute Ratings

Reviews

(26-50 of 234)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
UltiPro has been a valuable option for our firm. We would like to consolidate more HR functions onto a single platform, however, some of the other products like Recruiting, OnBoarding, Performance, and Learning still need more features compared to what competitors offer. The security is excellent, we have never had an incident with UltiPro security.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
  • Consolidating HR administration under a single solution
Payroll processing time was reduced from a FT overtime position to a PT position. And currently, with 1000 employees, we are operating with just one PT person to process payroll. By combining all of our HR and payroll into one system, UltiPro really helped streamline everything.
Score 10 out of 10
Vetted Review
Verified User
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
In our first year of leaving ADP to go to Ultimate Software, we saved over $100,000 and that was with conversion cost. With our previous provider, we had to wait on them for payroll. Now we have more control over the system and the data within.
J.R. Rowenhorst, PHR, SHRM-CP, CTRM | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
For the most part, we have. We wanted a single platform for a consistent employee experience across our entire workforce and it has helped with that although we have lost quite a few features after moving from best of breed modules.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We have achieved these outcomes by using UltiPro. Everything we do as a human resources department is housed within or directly influenced by UltiPro. We have great control over the security of the platform, and we save a lot of time by having everything right at our fingertips in UltiPro.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
Yes! Modules were previously all with different systems, many were just an Excel spreadsheet/word document. With Ultipro, everything is housed in one area making a great employee experience. There are many more modules which can be added to help enhance the user experience, and also assist with administrators who work in Ultipro on a daily basis.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We Got Ultipro to convert from a very antiquated system, so all looked good and did many things we needed.
May 20, 2020

UltiPro Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidating HR administration under a single solution
Our entire employee life cycle touches UltiPro, so we have definitely achieved consolidation of human resources administration. Our company only has one segment of the human resources functions that are not served by UltiPro, and that is our wellness program. We use a separate vendor to track rewards points, activity trackers, etc. We use UltiPro for literally everything else. I am not sure how we would function without BI.
Scott Buckingham | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
So far we have experienced ups and downs. As I said earlier, having multiple implementation teams has been quite a trial. However, it has consolidated our payroll experience, even though we are still dual processing in our legacy systems for job costing and AP services. Ulti seems to be on its way to helping us on a broader scale.
March 14, 2020

UltiPro...UltiBest!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Security and peace of mind
As the keeper of the time for our staff, using UltiPro has made life easy for me and has given me peace of mind in ensuring timesheets are done efficiently and accurately.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
  • Consolidating HR administration under a single solution
We are saving time by not having to enter employees information into several systems before being able to use them. We had employee data in several hubs, all disconnected from each other, so something as simple as changing an employee address had to be updated in several systems to be accurate. Using UltiPro, we have consolidated most of our HR administration uses under a single solution. We still have to enter some HR related information into our business system for project management purposes, but everything else is housed under one roof.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Security and peace of mind
We have not fully achieved the business needs to date. We have several different operating companies and we would like for them to operate separately and securely and sill roll up to one company, There are some company-specific options needed but with Ultimate it's costly and timely to have them mapped out and completed. We would like to have better access to our interface files to make any maintenance updates to existing files.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We used to use two products - ADP for payroll and PeopleSoft for benefits/HRIS. Now having both, and more in one place, it saves lots of our time. Also, we know Ultimate's best interest is to secure clients' info and data. We always feel safe that our associates' info is protected.
Michelle Ober | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
Ultipro has helped us work more efficiently, and besides the costs for service requests, the price is very reasonable for the processing and maintenance that we have to do.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
I see it on both HR and payroll side of the business. It has been a nice upgrade from the previous system we use. It has streamlined some important tasks or duties in the HR and payroll area. The whole business goes into UltiPro a few times a month or not more depend on the duties.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We are working on cost and time saving, which I believe go hand in hand. If we can get correct data into and out of UltiPro, we will be able to save so much time and money but doing less manual work, which will free people up for other projects, etc. We use multiple time and record systems right now, due to UltiPro not having a stadium venue solution, so being able to import time onto timesheets more easily and integrate our systems so the employee information would flow back and forth would help us really use UltiPro as our main system of record. With data protection being top of mind for a lot of people these days, security if a big issue for anyone. I have faith that UltiPro is keeping our information safe and can trust the process and the system to continue to keep our information safe.
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